the room is super comfortable and the facilities - pool, wellness centre, etc are great

also the spa is nothing, a glass metal box, afterthought, which does not fit the vibe of the place

nice location. nice architecture design. good wifi.

a special thank you to jessica and sara who always served breakfast with a smile

the pool should be heaten (for the kids).

supermarket and laundry right across from the hotel

excellent location, spa and laundry service.

location was great grocery and laundry within a few steps

it would be great if they could heat the outside pool.

view, cleanness, breakfasts, gym, the room - everything was great.

the rooms are strikingly lovely and having a small and discreet kitchen facility was a treat

gorgeous decor, breathtaking views, amazing patio and pool. the best place to stay in town!

views, the service, the food - breakfast and dinner, the lovely bright rooms

not to mention the complimentary breakfast is outstanding

amazing spot and would recommend to anyone. morning breakfast was also so good.

excellent for kids / families

the hotel itself is stunning,beds were so comfortable i didn't even want to get out of bed for breakfast

beautiful grounds and setting - delicious breakfast with variety of specialties - nice pool area - great

the breakfast buffet is exceptional - it changes every day, and everything is fresh and delicious

staff was amazing and very accommodating, the property was beautiful, the bed super comfy and the breakfast

we were traveling with a 9-month baby and the staff was really helpful with all our needs: food, laundry,

playroom for the kids

we spent some time at the bar playing pool as well as time in the greenhouse hot tub and it was very memorable

and the staff was incredibly nice, the breakfast was just perfect with so much choice and the pool is just

breakfast was great

the room was very comfortable and they even did laundry for us for a reasonable price

ample parking

the food at breakfast was very good, fresh and tasty

a pool outside in the garden would have been nice

also, there is no heating in the room other than the small fireplace

- the laundry service was quite expensive

no iron for the rooms and the laundry is very over priced

it was within 5 minutes walking to a shopping center and laundry service

laundry service is competent

the car park smelt nice as the laundry room must have been near! wifi great. staff friendly.

no iron or steamer for your clothes, there s a laundry service but it doesn t make sense to give your

would like to have at least borrowed an iron but told we have laundry service

they made our holiday with kids really comfortable

they were able to accommodate an early check in

the pool is nice to hang out for an hour or so

laundry service was excellent

wifi only worked with tv on and we could never get the bluetooth speaker to connect in the room

spacious breakfast wifi

good location, modern facilities, excellent breakfast, wifi, good variety of pillows, your own balcony, and

room service did not answer when we phoned so we ended up placing our order and bringing it up from

spa and pool

min), the harbor (5-10 min) and the main shopping (5-10 min) the services is also very nice, kids were super

if porridge was prepared in kitchen and served we would be very thankful.

pool was great but had to wear funny swim hats which were for sale at reception

but to have such combination of services and location was a savvier with small kids

laundry was way over priced, 6 euro for a tshirt

room service is only until 11 pm

breakfast was very good and the location is perfect

we are now off the spend some time in the spa which looks to be a haven of peace and tranquility

location and room service were good.

one small thing - there is no iron and the only possibility to iron your clothes is to order laundry service

our room was luxurious and had a beautiful view, the furnishing was very modern, and the room service every

very comfortable hotel close to the city centre. great breakfast. good gym.

good free wifi

gym all the weights to light

the laundry service was efficient

the staff were lovely, and the breakfast was delicious

the room service should use door stoppers if they want to work this way

the free parking is also great if you are travelling by car across the island

chose this place for the central location and free parking

self-service laundry

very clean and changed my towels everyday. i love how they have a large free private parking.

very good location, clean room, very good breakfast

large parking

was excellent , breakfast was great and location was perfect by car or walking, i will use the hotel

in-house laundry for guests

laundry facilities

view room, so more than i wanted to pay but was worth it, huge apartment, with living/dining room/kitchen, 2

staff were particularly helpful, the breakfast was exceptional, room clean and location perfect

great hotel, no swimming pool.. not all rooms has a view!!!

the staff are cooperative whether at the reception or room service

very pleasant costumer services was the best always willing to help the rooms don t have a mini bar but i

rooms had no fridge or mini bar for and no tea or coffee

like the location of the hotel in ponte delgada and being able to store my luggage for early check in to explore

pity no bar and lunch snacks

we also enjoyed the breakfast buffet

no wifi reception in the room

no wifi reception in the room, we had to go out of the room to have

fantastic breakfast and great service

breakfast was nice

the cocktail bar & restaurant food are very good (their hamburger with azorean bread is delicious)

the indoor pool/spa was so refreshing after a long day of touring

with fresh water and a fruit basket included, the spa area features a beautifully designed pool with large

great breakfast and beautiful rooms

drawback, it would be that the water was a little too cold for our taste, and some of the extra pool features

i appreciated the access to free parking for my rental car

great room, excellent staff, great breakfast. easy parking

the free breakfast was very good quality and quantity

the bar was a little pricey!

the free parking was plentiful and much appreciated considering parking downtown is limited - we knew we

noisy kids in the interior pool, which is part of the spa, where it is supposed to be relaxing

spa was very relaxing

the pool and spa area are wonderful

the pool and spa area are wonderful

very good breakfast, nice spa, free parking. very moderate price for such a level

room is fine, sea view, very good pool and saunas. it is worthy 4 stars

to use the sauna, but remained close and had no instructions) one of the nights, i ordered room service (additional

breakfast came with the room but it wasn t my favorite breakfast

welcome, they managed to give me a early check in with little notice from me

ricardo in the bar was excellent and the check in

the outdoor pool area is comfortable, with a bar seconds away

i wasn't told the indoor pool would be closed during my stay

took the opportunity to enjoy spa and was able to get two amazing massages both my daughter and i highly

very good gym by small hotel gym standards and while i didnt use the pool, saunas i think having these is

nothing to open a botle of wine room service slow

would have liked the option to have a refrigerator or microwave in the room, or a self service laundry area

it was very clean and the wifi was good for working

room was clean and the breakfast was

the room service was exceptional with good food prepared when ordered

room service did an excellent job of cleaning daily

guests who checkin no steam iron to iron clothes - we were asked to give our clean clothes to the laundry so

dinners were subpar, the maintenance was poor, the gym and adult pool were small and dirty, the parking area

there was a super fun kids activity, like a mini traveling fair with a bouncy house, face paint, etc

the gym is extremely small

steam sauna and hot sauna in gym area were not very reliable