laundry is extremely expensive

good location and wifi. clean room. comfortable beds.

traveling companion needs a bar to hold on to in the shower, otherwise i loved the bathroom setup

great location comfortable rooms and beds fantastic breakfast

everything. room, hall, breakfast, close to everything. loved it

sure if the sheets and towels are properly sanitized as i saw they were just line drying in the laundry room

the receptionist was so helpful in guiding into difference places in the city, including laundry shop as the

room near a laundry room , dirty room , not working shower (works only with hot water ) , small towels for face

wifi is not really good inside the room. better to have a bin inside the shower (only) room.

early check in, nice breakfast, comfortable room

the bar is closed down but they have a vending machine

wifi a little slow at times.

wifi in the room did not work

no bar or evening meal facilities

the speed of wifi

doing laundry was expensive

no laundry machines

close to the center, big specious rooms, laundry service

kitchen is not well clean by other guests. no laundry machine. no free breakfast. no free towel.

laundry service was expensive, but that may just be a consequence of iceland being expensive.

would be helpful to maybe have a self service laundry or a laundry service that was guaranteed

laundry service wasn't available during my weekend stay (only available monday-friday)

breakfast was good, we enjoyed the bar and casual seating in the evening, and staff were friendly and helpful

heated towel bar was a bonus

clean and comfortable in a great location for exploring reykjavik. good breakfast included.

no laundry facility at the hotel, have to walk to a laundromat about 10 mins walk away, not feasible

our room is next to a laundry room which is noisy around certain time of the day.

breakfast excellent if a little overpriced but that’s iceland so fine jorge on the desk more than

staff had left an iceland chocolate bar for my husband with a happy birthday note, which he was really impressed

location was very central! room was super spacious! we did not stay for breakfast

no washing facilities for self laundry.

was small and shower cramped our room was opposite the laundry which was left with the door open so heard loud

laundry is washed for you

breakfast was nice and there was a laundry service 5 mins down the road

closed parking, close to city center, easy exit with a car from the

city, we returned just in time for happy hour and enjoyed a refreshing aperol spritz in the cozy bar and restaurant

also liked that they have a restaurant bar in the hotel

the hotel bar and restaurant being closed on the sunday evening

also, our room was far from the front desk so the wifi was spotty

katie in the bar went above and beyond to literally make the ingredients for our

had the do laundry for us and told them we were checking out the next day

there is no self laundry facility

laundry service failed to return same day as advertised - i dropped off well in advance of 9am

was very disappointed that the hotel does not offer laundry facilities - it is supposed to be a 4 star hotel

gym facilities were more than adequate and not crowded

is a laundry place in town that s relatively reasonable for iceland prices

was excellent location very convenient room large and bed comfortable wifi excellent everyone very friendly

our over night flight it would have been appreciated if we could have had early check in but it was not available

breakfast to go was for an additional fee

easy and convenient check in, extremely friendly staff, great breakfast

no option to have laundry done

outside of our room was used as a dumping ground for dirty laundry, rubbish and building supplies

the doors were hard to close ans open and laundry was laying in the halls

the first room (we stayed twice) was very small. the wifi was generally poor for a city hotel.

the wifi was unreliable, ok for basic browsing but it was not possible to have video chats.

paper bag to place your dirty laundry in to take home and great shampoo, conditioner and body-wash

liked everything. even had parking!

hotel, great location to walk into the centre and also had parking outside

tea and coffee all day in the lounge which was nice to warm up and the hotel also has strong wifi for remote

free parking outside the front of the hotel

i was charged the cost of a washing machine for my laundry basket

had to get on floor & plug in phone, no laundry bag

fast laundry service

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

early check in, comfortable bed nice staff

on a practical side having a kitchen and available laundry could not have been better

and the option to do your own laundry

got our laundry done for second half of the trip

they even had a laundry room

available laundry was greatly appreciated and convenient

no room service at all

part is that you can wait for northern light within the sauna and enjoy the live music from a bar nearby

hotel is in a great area, it is one road away from the rainbow road and is right in the heart of bars and

everything in mini bar is free! love the design and the location is great.

although there is no bar within the hotel, there are several

the breakfast was maybe not the biggest one i've seen, but it was of great quality, quite impressed

the kids were not so keen as they like a

breakfast in the room was delicious and too much for us :) a self-service bar with a free coffee/tee is an

the kids were not so keen as they like a

the rooms were immaculately clean, spacious and equipped with a free mini bar of soft drinks and snacks as well

l, how to access laundry/dry cleaning etc

only complaint was that we had laundry done and it cost 80 euros

is more of a hotel, cannot cook or do laundry but breakfast is included

arrived earlier than expected and they easily accommodated an early check in

have liked an early check in asked it wasn’t possible (extremely tired after flying all night

location and included breakfast

the breakfast was complimentary and delicious

breakfast could start half an hour earlier

light and popular bar across street, both not hotels fault just part of experience in large city

staff were great, breakfast was excellent.

staff was very accommodating, and the location is by food, a laundry, and a short-ish (15 minute) walk to the

bathroom quite small, no room service

you can't hear the music or talking from the restaurant, the thuds from the kitchen during end of service carry

i had issues with the wifi connection

buzzing bar & restaurant - packed, fun, great staff good location to walk in to town

we really enjoyed the breakfast buffet available at 7am

great beds. very helpful staff. early check in and breakfast. early checkout breakfast to go.

also had great wifi in the room which was handy

spot on the main street of reykjavik, with a great breakfast and absolutely lovely staff

the breakfast room is sunny and nice

we moved to room 317 which was better but could then hear the laundry room next door, washing machine and then

beautiful room, but on the top of a bar and across the street of a very loud club

for example, one night we arrived back late from an excursion and the kitchen was just about to close and they

great location, great interior design, small but decent gym.

selections, artisan breads, as well as traditional american favorites, the local icelandic yogurt bar was superb

we asked to do laundry and they showed us how and let us have access to the laundry facility to do as much as

my mom wanted to some laundry before we leave for our next destination

it is great the hotel has self- laundry bit the dryer is broken and took 2 hour to get half dry

cake and had a washing facility for our laundry

very nice staff, the option to do laundry in the hotel. the game rooms.

not included like mini fridge, microwave, breakfast, early check in, late check out, and to do laundry it was

the bar area has very comfortable seating with a fireplace

hotel was fancy, really liked the bar area and tea/ coffee area

the vibe in the lounge and bar are excellent

good location for exploring g city amazing artefacts all around the hotel parking provided

i wanted to do laundry here when i arrived, but it was ridiculously expensive at 10,000 isk (approx $72) for

there were other issues, no room service and cryptic/non existent laundry instructions

the breakfast buffet was delicious and had a wide variety of cold and hot options

near by which wasn t the case and also the spa was lovely and serene however was just heated pool & sauna so

breakfast was included which was a great saving each day

we had cocktails in the bar on both nights - the barman is excellent

the hotel also had a nice spa area with hot tub and steam showers

there was no room service to clean our room for 2 days

room service was unimaginative and very expensive for what we received

that was given to us was very close to a bar and did not sleep till way late in the morning

was nowhere to do laundry -- the laundromat the hotel directed us to was completely out of order

had laundry done and items went

were given room 201 which was above the laundry room

the bathroom - cleaniness might be a little bit improved in the room (laundry)

overpriced breakfast and services like laundry

to wait past check in time for a room even though i had requested early check in prior to the reservation

the hotel is a bit small (small gym) but it is beautiful and modern

gym is a joke

gym is tiny - gym facilities can definitely be improved

we enjoyed the included breakfast each morning and made use of the nice spa facilities as well

food was divine ( both room service and restaurant)

we ordered room service which was excellent

the spa was heavenly and i enjoyed bubbling in the hot tub

the spa is perfect to relax after a long day

staff were very accomodating, even allowed early check in, has valet service

laundry service on weekends (but laundromat just around the corner)

we arrived early in the morning and they were able to accommodate our early check in request

expect a pool and hot tub to be available in the morning and/or evening

no bar at the hotel as it is being refurbished.

well finished and maintained. good weights in the gym.

location, comfortable rooms, and fantastic restaurant - my favorite restaurant in reykjavik bar none

very helpful, the room was very comfortable and cosy, the bathroom clean and luxurious, and the breakfast

no spa withing the facility

we got the breakfast buffet included and it was incredible

the spa was at the sister hotel but it was only a 20 second walk down the road.

hotel was kind of pricey given the lack of parking and no onsite laundry

also some of the rooms have access to a little terrace which was ideal for playing with the kids and getting

front desk staff were super friendly and accommodating, and helped organize an early check in for us when we

standard of accommodation we had a room with a double, a sofa bed and a balcony and kitchen area

so much space for our two kids and my husband and i

just a minor improvement in cleanliness (laundry) would make it perfect

pool and complimentary drinks are nice and the breakfast is decent .

the staff are very accommodating and the bar area is very comfortable for a drink and a little relaxation at

beautiful, beautiful room, excellent location, spa top notch

3) wifi was super slow, no bathtub in the room

the front staff were very helpful, they even let us have a late check out due to our tour ending at noon

location means the bar across the street can be loud in to the night

little noisy from irish bar opposite.

the hours for the bar could be posted in the elevator.

location, staff, wifi & in room nespresso machine

great room, lovely breakfast. also really enjoyed using the spa facilities

why not open the coffee bar in the lobby and offer pastries from a local bakery

modern hotel, perfect location, great spa and excellent breakfast

hotel with nice rooms, very convenient location, friendly and accommodating staff, delicious breakfast

the bar staff were very courteous and polite

efficient laundry and dry cleaning service

no laundry collection

7 days of camping, would have been nice to have a laundry place to clean a few things before taking the plane

room was very spacious and quiet , gym facilities very

the spa and gym was good as well

they utilized the lower level of the studio apartments for their food storage, employee room, laundry, etc

free wifi

great breakfast, comfortable beds, a simple but usable gym and great bar

basics, for instance regarding gym operation times, what is located nearby, opening hours for breakfast, what

wifi not always great and rather slow

laundry service poor and outrageous price

floor room 101 by the elevator, laundry, back door pick up and drop off of supplies

the location and if you stay at the executive floor breakfast in bed and laundry is included

we turned in some laundry and they made sure we got it back the same day

after we came back we got our luggage that was stored as well as our laundry

advantage to cost of heating and the eco friendly outcome that they are proud to talk about with laundry

have stayed in this hotel the majority of my stays to see my daughter and l particularly love the gym facilities

there was parking, and a run of shops, including restaurants and coffee shops, so that was great

more chose on bar menu - quite restrictive in terms of vegiterian options

breakfast just like other hilton hotel i’ve been to, very delicious with a lot of options

wish there was a laundry in the hotel or a laundry service otherwise it s great

minor complaints, our stay was awesome: the smell from the restaurant kitchen is present in the hotel stairwell

just tiny details really. the room service forgot to put a

gym is well fitted out

the smell from the kitchen

no laundry, had to do washing at laundromat.

is to do a load of washing it is extremely expensive and therefore could not justify to do laundry with them

wifi worked well

the hotel also offers free parking, we foumd this very useful as we rented a car

poor wifi, expensive food

bare facilities.. would be nice if they have self laundry machines

wifi signal was very weak at my floor ( 3-th)

s not that i didn t like it but there are only few little things connected with the local gym that i used

great bar and even nice dining if you dont want to go out

we had a delicious dinner in the bar on 1st floor (make use of the happy hour) and the staff was very helpful

add french toast pancakes sausages not every day but 2-3 times a week lastly do not do your laundry there they

amenities were pretty minimal, laundry service was prohibitively expensive, was very expensive and wasn't really

and bathroom were amazing, huge room and nice kitchen facilities in our room

location, free parking, bar inside the hotel

the breakfast was amazing

early check in worked well, spa was amazing room was very clean

location was perfect and free parking was a bonus

room service menu had limited items

internet didn't really work very well, spa could not be used by kids

bar staff very friendly - menu small but delicious

very difficult to find laundry availability especially on weekend anywhere in town

except breakfast (too crowded with not enough tables) and unexpected night fire alarm (which is a problem

absolutely amazing breakfast. really helpful staff. good parking facilities. pretty fast wifi.

nice clean rooms. breakfast and parking included.

there were board games, chess and other entertainments available for the kids in the lounge

location of laundry, no elevator to upper floors would have preferred a shuttle service

the laundry truck hit one of our luggage and still no any responsible

be good to have a laundry (not just laundry service), and air con in the room (it has a radiator)

we had requested for laundry service (10,000 isk), they did an amazing job, i didn t expect them to give it

the facilities are good the spa is very good the gym is on the small side but well

we were only booked to stay one night as we were allocated the room next to the laundry room, which at times

view, bar restaurant, parking

room was very spacious and the kitchen facility was also very useful

large clean rooms with what would qualify as a mini kitchen

view, bar restaurant, parking

location, laundry service, draft beer.

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

they gave us lots of notice which i appreciated and they paid for us to use a wonderful community pool

room was gorgeous and very spacious

t dislike anything at the hotel, would be nice to have a bar menu maybe saying what drinks they offer & prices

our room was close to the laundry room

a guest laundry would have been helpful

doing laundry at 5 in the morning

didn't have a laundry service and after a week hiking in greenland i badly needed it - but the receptionist was

parking can be a challenge