our room was close to the laundry room

doing laundry at 5 in the morning

a guest laundry would have been helpful

didn't have a laundry service and after a week hiking in greenland i badly needed it - but the receptionist was

you can have a relaxing time in the thermal pool

no laundry, had to do washing at laundromat.

is to do a load of washing it is extremely expensive and therefore could not justify to do laundry with them

plenty of parking lots and just next to tge domestic airport

arrived at the hotel, it has plenty of parking that is free as to be honest sightseeing here a car is the better

excellent room service, front desk service, and restaurant.

no washing facilities for self laundry.

was small and shower cramped our room was opposite the laundry which was left with the door open so heard loud

breakfast was nice and there was a laundry service 5 mins down the road

laundry is washed for you

breakfast bar was excellent. staff were friendly hotel was warm and cosy.

not included like mini fridge, microwave, breakfast, early check in, late check out, and to do laundry it was

good breakfast and free parking

the bar isn't open every night

staff, excellent breakfast, unfortunately the restaurant and bar were closed due to covid

free parking for guests is always a bonus

the doors were hard to close ans open and laundry was laying in the halls

no option to have laundry done

outside of our room was used as a dumping ground for dirty laundry, rubbish and building supplies

we were given the option on room selection but we chose to stay in the main building nearer the bar and breakfast

i was on the top floor and the signal from the wifi was rather poor, however, go down to the communal areas

hotel was clean, bed was comfortable and the bar food was pretty good

it was nice to have a bar in the hotel too, although drink prices were in line with the rest of the city

the bar is closed down but they have a vending machine

the bathroom shower cubicle is meant for kids, so

free wifi and parking

we were only booked to stay one night as we were allocated the room next to the laundry room, which at times

free parking place, nice staff

large clean rooms with what would qualify as a mini kitchen

view, bar restaurant, parking

view, bar restaurant, parking

staff was very accommodating, and the location is by food, a laundry, and a short-ish (15 minute) walk to the

or shower gel not changed daily , wifi weak by night

i had issues with the wifi connection

lastly, the room service consisted of the sheets being folded, not changed

no coffee in lobby. wifi was weak in corner unit.

cake and had a washing facility for our laundry

very nice staff, the option to do laundry in the hotel. the game rooms.

breakfast included, laundry facility available, friendly staff

we asked to do laundry and they showed us how and let us have access to the laundry facility to do as much as

very friendly staff, great location, onsite parking, laundry use available for guests!

paper bag to place your dirty laundry in to take home and great shampoo, conditioner and body-wash

also they have very comfortable gym, i really like dumbbells there, they looks like leather bags

food at the bar was great

isn t the option to order room service which would have been nice after a long sightseeing tour, but it wouldn

tea and coffee all day in the lounge which was nice to warm up and the hotel also has strong wifi for remote

the receptionist was so helpful in guiding into difference places in the city, including laundry shop as the

sure if the sheets and towels are properly sanitized as i saw they were just line drying in the laundry room

room near a laundry room , dirty room , not working shower (works only with hot water ) , small towels for face

maybe that wifi was only available at the breakfast room

i would just allow for a strong/better wifi for my room, #319 ( it was either to slow or non-existent

laundry is extremely expensive

everything. room, hall, breakfast, close to everything. loved it

restaurant crew was particularly helpful & friendly with the kids

good location and wifi. clean room. comfortable beds.

thankfully i was able to pay a small fee to do an early check in (if available) and they let me eat breakfast

only complaint was that we had laundry done and it cost 80 euros

l, how to access laundry/dry cleaning etc

is more of a hotel, cannot cook or do laundry but breakfast is included

wifi worked well the entire time

wifi connection was poor in the room

they have send out laundry service which was great

laundry service was expensive, but that may just be a consequence of iceland being expensive.

close to the center, big specious rooms, laundry service

kitchen is not well clean by other guests. no laundry machine. no free breakfast. no free towel.

no laundry machines

our room is next to a laundry room which is noisy around certain time of the day.

no laundry facility at the hotel, have to walk to a laundromat about 10 mins walk away, not feasible

- good facilities, including free use of spa and sauna

local phone and wifi a nice

friendly welcoming staff. discount in the restaurant and starbucks too. gym and sauna was nice.

view, tea and coffee facilities, excellent location , staff went out of their way to provide early check in and

location, good reliable wifi, plenty of power sockets in the room

good wifi, close to cafe's, bus/train, all the things we wanted to do

no wifi details in room again you had to go down to reception to get details as no

- had pricing been a little more reasonable, i would have booked another room for my 2 adult kids

greatest breakfast. nice hotel!

an additional trash bin would be useful for the kitchenette, blinds weren t working easily/properly, etc

great, modern and beautiful, fantastic breakfast, great location

room service options are a bit lacking, especially for children options

they accommodated early check in as well which was amazing

fast laundry service

i was charged the cost of a washing machine for my laundry basket

although the hotel does offer a laundry service, it would be so much better if there was a hotel laundry for

had to get on floor & plug in phone, no laundry bag

the location was fantastic, so close to many restaurants, cafes and bars

everything in mini bar is free! love the design and the location is great.

complimentary bar is great

no room service at all

we had a free mini bar which unfortunately we didn't use but it was a nice touch

loud music from a bar next to hotel if you'd like to open the

would be helpful to maybe have a self service laundry or a laundry service that was guaranteed

laundry service wasn't available during my weekend stay (only available monday-friday)

wifi is great

good wifi

the breakfast selection is brilliant, and the on site car park is s bonus

hotel was kind of pricey given the lack of parking and no onsite laundry

front desk staff were super friendly and accommodating, and helped organize an early check in for us when we

night it was extremely noisy due to a bar that's part of the hotel - loud music til 2am

not a big deal, wifi connection was good so we switched to videos on our laptop

were upgraded to a suite with two bedrooms, which was great since we were travelling with the kids

good breakfast, clean restaurant, terrific helpful staff

the breakfast, which was included was good

great beds. very helpful staff. early check in and breakfast. early checkout breakfast to go.

wifi, which is supposed to be included, was constantly turning off; i couldn't make zoom calls or

we really enjoyed the breakfast buffet available at 7am

i came early they provided

views were good but noisy if staying under a room with young kids as we did on our last night

street side parking was a little dangerous with cars moving pretty fast

some of the staff were rude and room service could have been better

the staff in the restaurant and bar were so professional too

advantage to cost of heating and the eco friendly outcome that they are proud to talk about with laundry

restaurant selection was great and food was excellent ample parking excellent location

2.orders at the bar were missed but everything else was recieved as requested

spa and gym facilities

comfortable bed, free wifi, free parking, easy to find.

- at the end of the corridor, next to the laundry room which was noisy light in the bathroom didn't work

location, laundry service, draft beer.

t dislike anything at the hotel, would be nice to have a bar menu maybe saying what drinks they offer & prices

no kids menu but there is a nice pizza place nearby for families

plenty of free parking on site

there were other issues, no room service and cryptic/non existent laundry instructions

i wanted to do laundry here when i arrived, but it was ridiculously expensive at 10,000 isk (approx $72) for

beautiful aesthetic, excellent breakfast

gym was very minimal and you have to pay a flat fee for it

paid extra for the gym and it was so small and poorly supplied we didn t even bother.

laundry service on weekends (but laundromat just around the corner)

very kind about offering room service items like milk and extra coffee, and really helpful at the front desk

dining room and bar were not available and we did not know this in advance

to charge $50 for early check in; asked if they would take $30 and they did

spa facilities are very good too

got our laundry done for second half of the trip

laundry available

the laundry facilities were free, and the staff were all incredibly nice and helpful

they even had a laundry room

this time we were in the embassy which was closer to reception and enabled us to use the laundry room which

we moved to room 317 which was better but could then hear the laundry room next door, washing machine and then

i think the gym could have used a pull up bar / dip bar.

great breakfast

breakfast was excelllent!

great location, great interior design, small but decent gym.

modern hotel, perfect location, great spa and excellent breakfast

the spa was exceptional, warm pool and cosy areas to relax with drink and snack service

the lobby has a bar and is very spacious

spa & pool isn't included for hotel guests. there is a surcharge, which we weren't aware of.

breakfast at the restaurant was amazing

great location and tasty breakfast.

i love baked beans at breakfast on holiday that’s all

hotel is very small with breakfast near fri t reception

staff were great, breakfast was excellent.

location and included breakfast

they utilized the lower level of the studio apartments for their food storage, employee room, laundry, etc

breakfast options doesn't change

wifi wasn't great in the room

the bar for an afternoon or pre-dinner drink a magnificent

wifi not always great and rather slow

was very disappointed that the hotel does not offer laundry facilities - it is supposed to be a 4 star hotel

laundry service failed to return same day as advertised - i dropped off well in advance of 9am

there is no self laundry facility

had the do laundry for us and told them we were checking out the next day

room service, food menu

the front staff were very helpful, they even let us have a late check out due to our tour ending at noon

breakfast, no toothpaste, shabby elevator, no room service, bathrooms need an update

would be nice to have a grab bar for those with mobility issues

location means the bar across the street can be loud in to the night

the hours for the bar could be posted in the elevator.

early check in. very helpful

the location of this hotel, and the bar and restaurant were buzzing - fab atmosphere

no lounge. having to walk down the street to go to the gym and spa.

we liked the ability to use spa and gym facilities in the hotel borg next door

the apothek kitchen + bar is absolutely fantastic

is a laundry place in town that s relatively reasonable for iceland prices

staff were very helpful, the place was very clean, the breakfast was lovely & the hotel was very

our over night flight it would have been appreciated if we could have had early check in but it was not available

time and had to wait but the staff were very friendly and welcoming and i had a drink in the bar while i waited

easy and convenient check in, extremely friendly staff, great breakfast

we had cocktails in the bar on both nights - the barman is excellent

room service was unimaginative and very expensive for what we received

slightly noisy at night from hotel bar music or road alongside even though we were on third floor

that was given to us was very close to a bar and did not sleep till way late in the morning

excellent bar tender. he can mak exceptional cocktails

very difficult to find laundry availability especially on weekend anywhere in town

t even staying there) set up transport to the cruise terminal for our group of 6, including 2 kids who needed

hot breakfast has limited choice.

wifi is excellent

breakfast, covered parking, many restaurants nearby.

the location and if you stay at the executive floor breakfast in bed and laundry is included

we turned in some laundry and they made sure we got it back the same day

floor room 101 by the elevator, laundry, back door pick up and drop off of supplies

after we came back we got our luggage that was stored as well as our laundry

the laundry service and breakfast were too expensive

just a minor improvement in cleanliness (laundry) would make it perfect

i took advantage of the bathhouse and had a great sauna and dip in the heated pool (though the jets didn't seem

breakfast daily was a huge plus

breakfast that was included; personable; delicious food at gott, happy hour which kept drink costs

the location is very convenient, and the breakfast was delicious, enjoyed in a relaxed atmosphere

the kids were not so keen as they like a

our corner room was very spacious with a comfortable sitting area, bar with complimentary treats, and very

air in the room way to dry), heating not good adjustable (it was either to hot or to cold), wifi and tv not

it was absolutely perfect. the view! the breakfast rolled into the room!

location, room, breakfast

7 days of camping, would have been nice to have a laundry place to clean a few things before taking the plane

efficient laundry and dry cleaning service

no laundry collection

it was great the location, breakfast and parking.

the coffee pot didn't work, but room service was quick to bring us another that did work

bare facilities.. would be nice if they have self laundry machines

front desk girl was so nice, early check in fee is only 30 euros, which is a lot better than a lot of places

my room was under the reception and kitchen i woke up early from noise that was coming from up

s breakfast was great

a nice atmosphere and nice details like really good showers, luxury shampoo, free coffee, small gym and the

wish there was a laundry in the hotel or a laundry service otherwise it s great

with an amazing gym and sauna facility and a great breakfast buffet - we are in heaven after the stay

rooms are a bit small. kitchen closed at 9

minor complaints, our stay was awesome: the smell from the restaurant kitchen is present in the hotel stairwell

gym had no water or towels available and was incredibly messy

overpriced breakfast and services like laundry

were given room 201 which was above the laundry room

the bathroom - cleaniness might be a little bit improved in the room (laundry)

had laundry done and items went

was nowhere to do laundry -- the laundromat the hotel directed us to was completely out of order

add french toast pancakes sausages not every day but 2-3 times a week lastly do not do your laundry there they

amenities were pretty minimal, laundry service was prohibitively expensive, was very expensive and wasn't really

booked a family room for four with a huge bunk bed, which the kids loved

the room had good soundproofing and the kids liked the high queen sized bunk bed

appreciate the early check in after an overnight flight with kids

the spa is perfect to relax after a long day

room service, pricey

house keeping and room service was never t up to mark

we arrived soaking wet from a torrential rain storm with two kids in tow and they did nothing to help us get

hotel, friendly staff, comfortable beds, room service menu was a good selection and the good and service were

be good to have a laundry (not just laundry service), and air con in the room (it has a radiator)

the laundry truck hit one of our luggage and still no any responsible

location of laundry, no elevator to upper floors would have preferred a shuttle service

we had requested for laundry service (10,000 isk), they did an amazing job, i didn t expect them to give it

the rooms were spacious, updated, and very comfortable