i would have liked a bigger laundry room with a few more washers and dryers.

needs better cleaning in rooms and laundry facility cleaning

can highway, walk in shower with dual heads, friendly staff, microwave & fridge in good shape, wifi, good

good location. reasonable price, good parking, comfortable rooms.

parking wasn't the best and our room was a bit small

negative was the laundry, only 2 machines, one was not working and the other one was only partially working

laundry - not efficient with one appliance not working

the room was next to the hotel laundry and the washing machines were very noisy

in a dungeon (102) it was clean and nice but the location at the very end of the hall with the laundry and office

didn t have laundry or a laundry service so i had to travel across town to do laundry :(

room renovation, wifi, convenience and breakfast. staff was also helpful and pleasant.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out

the gym area was super hot. i had a hard time exercising as it felt like a sauna.

the parking costs $15 and theres no pool

breakfast, no pool, had to pay extra just to park

staff and pet friendliness

no pool. no hot tub. gym was terrible

would ve been nice or even being told more a bit about the restaurant like whether we could get room service

the lock in our first room didn t work on the door, it just smelt like used greasy laundry in there

complimentary continental breakfast

really not much. perhaps the sausages at the breakfast.

no free breakfast or breakfast not included

no towels at pool area elevators slow waiting long time to get to floor and parking

the laundry room was far from the suit but i made do.

laundry room, free breakfast and other amenities

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

wish they could operate laundry with credit or debit cards instead of coins

free breakfast and close to mosaic stadium and casino

we checked in around 4 pm and laundry was not quite done

literally only down fall was no pool or hot tub .

wifi was awful

close to casino

spacious and comfortable we appreciated being able to have a late check out after a late night delayed flight

meals were delicious, room service excellent and staff friendly and helpful

the bar man was exceptional at all the work he did during a busy weekend

wonderful bar and fantastic room design and function

we love the spa and the hot tub, it s awesome that when i book my massage at the spa they direct bill to my

booked spa services only to be late because the service we requested was off site

the only complaint we have was the main hallway with the laundry room (we had a room in this section) was full

it was cheap to stay at. breakfast was good. rooms very clean and beds comfy.

pet friendly. breakfast provided.

even gave us casino coupon which we used

location, price, continental breakfast, very convenient

the pool and slide were the highlight

pool maintenance was being done on small pool - over crowding in water slide pool

room service, there skywalk was closed parking was far away

pretty noisy. kids playing in hallway until 11pm

the breakfast and bar meals were a little lack lastre - atmosphere a little morose.

no laundry services very dissatisfied

guest laundry, they don't make your room unless you ask for it and they don't let you know about it at

smell on the main floor laundry room.

that there were no laundry services on site.

laundry facilities

laundry room dirty

laundry facilities great addition when you ve been on the road a while

we did use the fitness room and laundry machines, both were working and clean

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

laundry on ground floor

well everything there was a sense of security i had for my kids and i

parking and how there were sketchy people outside and security weren't patrolling properly, but

really enjoyed this hotel, its in a great location close to lawson pool

no bed making bar closes at 10pm a bit too early

bar attached to the building was full of scechy people that were drunk and we went there and were

the free breakfast at perkins was delicious

parking in the back of property and very icy

providing breakfast would have been nice.

the pool looks outdated but it is warm and a good size for kids

kids loved the pool and waterslide and had lots of fun there

breakfast advertised as they did, we asked on check in, we checked out at 7 am yep nothing there

no hot breakfast food.tv is way to small,n ii temperature control in the room

parking but we came late.

they didn't charge us extra for our pet

hotel is directly in the husky parking lot and is basically a trucker’s hotel

on site laundry facilities.

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me

they also have guest laundry

who i guess was in laundry room

com i was given a room next to dog owners, laundry room, staff room and exercise room and close to where people

breakfast had an excellent variety of great tasting foods

wifi was slower than 1994 dial up.

breakfast was awesome

breakfast was great fresh fruit and great bacon. clean hotel and bed was super comfyud83dudc95

cutlery and cooking utensils in kitchenette could be updated

disappointed that i didn t know about the laundry available on the 3rd floor

clean, modern and had a salt water pool

the pet charge was $50 which seemed a bit high

pool was closed. this was a big reason for choosing this hotel.

underground parking is not available

there was one nearby in a common area, along with laundry facilities

without a pool, i wouldn't likely bring my family.

liked that the pet-friendly rooms were on the ground floor, which made it easy to go on walks and potty breaks

unsure about parking lot as some signs seemed to indicate it belongs to strip mall.

the gym is quite small, just three machines.

is ridiculously over priced for a continental -hallways were crowded with cleaning and laundry baskets

dirty room- no laundry facilities- not what i was expecting, disappointed

pool, slides and foods.

the staff at every interaction were very accommodating, helpful & extremely friendly from early check in (awesome

back parking with back lobby door

friendly staff, comfy beds, great location, yummy breakfast!

parking was alittle confusing.

to the hotel and parking was a little confusing

parking space is limited.

good breakfast, free wifi, pool, friendly staff

found a cockroach in the laundry room

was not very clean; found a dirty cloth in the sink; i just put it in the laundry room on the counter the hot

newly renovated, clean & pet friendly:)

location close to the hood made for a lot of street traffic and was hassled in the parking lot a couple of times

enjoyed the pool for the kids and the gym had all the equipment working!

attentive to me at some of the odd hours i was awake, and the faciities were great especially the laundry and

we also took advantage of the laundry witch only cost $2 a load

hard to find even a few minutes without a million kids

great staff, great rooms, clean bathrooms, clean bedding and kitchen appliances and dishes.

evening where it was a light meal, variable pool and hot tub hours where it was overcrowded with kids anyways,

room i booked was a business room i had no love seat to my room and we were right by the laundry room

were put in a suite 2 rooms down from their laundry facilities which they started up at 9:30 at night

get wifi on my computer though it works everywhere else

there is apparently a free shuttle to/from the airport too

was beautiful and reception so kind, appreciated the shuttle service to airport very much as it was early flight

laundry room is shabby, and we had people staying by us that were so loud until around 12:30am.

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

easy to use with wide countertop(we love this room countertop), mini fridge microwave etc and the laundry room

noise from laundry?

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

laundry facilities were perfect, as we were half way through a trek from bc to ns

a water bottle fill station and laundry was so welcome

with 3 small kids and my husband, couldn’t have asked for a better stay

kids loved the water slides

two of my kids hit their heads

there was laundry being done at 1am

staff was very friendly and accommodating. the laundry feature was a bonus.

terrible wifi!!

nice people pet friendly close to restaurants right off the highway

booking.com needs to stat what the pet rate it so you don t get a surprise at check in