staff was very friendly and accommodating. the laundry feature was a bonus.

there was laundry being done at 1am

comfortable bed, nice pool and hot tub. good breakfast.

breakfast was good, clean and comfortable, staff was terrific

terrible wifi!!

wifi was slower than 1994 dial up.

they had gluten free option upon request for breakfast and the jet river circle was the most fun we ever had

breakfast had an excellent variety of great tasting foods

also pet friendly

friendly staff, great pool area, clean and lots of parking

com i was given a room next to dog owners, laundry room, staff room and exercise room and close to where people

who i guess was in laundry room

i was working out around 9 while waiting for my laundry to finish and got kicked out by the staff telling me

on site laundry facilities.

they also have guest laundry

good breakfast too

24 hr desk. hot tub. wifi was good.

breakfast was good my son loved the waffle maker the staff was nice and kind the hotel was clean we

clean, comfortable, nice breakfast area, great parking for truck unit

it was quiet and the continental breakfast was great

kids loved the pool and waterslide and had lots of fun there

waitresses at the restaurant were really friendly, josy was really nice with the kids and enjoyable to talk

the restaurant and bar were open for dining in and we were able to enjoy a drink and meal to unwind before

it was fine.. didn t try the pool

the gym has only one treadmill for all the guests. no sens !

very good location in the banff town. free parking and wifi, guest laundry are so convenient.

room was right across from employee's work place (laundry, janitor etc

we did use the fitness room and laundry machines, both were working and clean

laundry room dirty

laundry facilities great addition when you ve been on the road a while

that there were no laundry services on site.

smell on the main floor laundry room.

guest laundry, they don't make your room unless you ask for it and they don't let you know about it at

laundry facilities

no laundry services very dissatisfied

the only complaint we have was the main hallway with the laundry room (we had a room in this section) was full

super clean, free breakfast, nice staff

pet friendly. breakfast provided.

easy check in and check out. took less than 5 mins for both together. breakfast was good.

location, price, continental breakfast, very convenient

the room was next to the hotel laundry and the washing machines were very noisy

exceptional stay and free laundry!

negative was the laundry, only 2 machines, one was not working and the other one was only partially working

in a dungeon (102) it was clean and nice but the location at the very end of the hall with the laundry and office

didn t have laundry or a laundry service so i had to travel across town to do laundry :(

needs better cleaning in rooms and laundry facility cleaning

i would have liked a bigger laundry room with a few more washers and dryers.

gym facility was nothing like the pictures online

good location. reasonable price, good parking, comfortable rooms.

very comfortable room and fabulous breakfast

room renovation, wifi, convenience and breakfast. staff was also helpful and pleasant.

my purposes, parking right outside the back door and staff were very accommodating and allowed a late check out

the gym area was super hot. i had a hard time exercising as it felt like a sauna.

regina's comfy stay oversized gym convenient location large rooms no complaints for

bar needs a real upgrade

would ve been nice or even being told more a bit about the restaurant like whether we could get room service

staff and pet friendliness

all was great, thank you! pet was very comfortable also,

we checked in around 4 pm and laundry was not quite done

it felt a bit like a budget hotel despite the price. the gym had minimal equipment.

friendly staff, breakfast menu was very good.

great location to the casino regina

no overpriced extra pet fees

the lock in our first room didn t work on the door, it just smelt like used greasy laundry in there

having to pay for toast , coffee it should be included with your breakfast package

recieved complimentary breakfast

big spa area

never ordered for room service either

wish they could operate laundry with credit or debit cards instead of coins

laundry room, free breakfast and other amenities

the bedsheets and pillows are not laundry fresh. smells like it was been vacant for a long time.

the laundry room was far from the suit but i made do.

the only thing that i was not satisfied with was the breakfast which was under expectations, i did not eat it

to the pool

the breakfast and bar meals were a little lack lastre - atmosphere a little morose.

very clean staff friendly underground parking close to casino and restaurants

didn't use any of the hotel services like the pool or spa

beds were great. opened the slide early for the kids

not impressed with the spa, it is lovely and the staff are friendly but the massage services were sub-par (felt

the rooms were well appointed and spacious, the decor and ambience was lovely, the service at the front desk

we stayed in the royal suite and it was amazing. the room service was impeccable.

the room service menu was limited. but the food i ordered was excellent.

ud83eudd22 the room service food was pretty lame

there were also no towels in the pool area when we got in the pool at 8

was no good, the pool closed an hour early on the night we were there, no continental breakfast

kids running through the halls screaming at night

kids were running up and down the hallways yelling at 7am when people could still be sleeping

good parking

found a cockroach in the laundry room

was not very clean; found a dirty cloth in the sink; i just put it in the laundry room on the counter the hot

with our dog so we loved that it was pet friendly and the indoor water slide was a hit with the kids

homeless outside/inside the building. breakfast was very cold.

there was no breakfast provided as the hotel had discontinued the complementary breakfast several months before

dirty room- no laundry facilities- not what i was expecting, disappointed

is ridiculously over priced for a continental -hallways were crowded with cleaning and laundry baskets

kids had so much fun in the waterpark

the location was also excellent, with plenty of parking, easy access to restaurants, and a convenient spot just

room was clean and spacious, the bar had amazing service and was nice

disappointed that i didn t know about the laundry available on the 3rd floor

the restaurant and bar in the hotel serve good food

nice bar area and gym

the staff was amazing, the hotel was exceptionally clean and the pool area was very nice.

friendly upbeat feeling about the whole place. the free breakfast was great. easy parking.

there was one nearby in a common area, along with laundry facilities

there is going to be a surcharge for a pet, you should state that before the booking is complete

location fantastic complimentary breakfast which was the best experienced thus far while travelling

great location, free parking

is plenty of free parking

breakfast was great and hospitality was awesome

are friendly, breakfast is delicous, and they helped us get my son's necklace that was dropped in the sink hole

also didn't realize it was pet friendly

free parking was a great bonus

clean rooms, excellent location and wonderful breakfast.

attentive to me at some of the odd hours i was awake, and the faciities were great especially the laundry and

we also took advantage of the laundry witch only cost $2 a load

this is the second time i have stayed in a single, with king bed, full kitchen, etc

hard to find even a few minutes without a million kids

great staff, great rooms, clean bathrooms, clean bedding and kitchen appliances and dishes.

lastly - we were taking a day to catch up on an extended driving trip and having a laundry on-site was super

we were put beside the laundry room, it smelled with chemical and the paint was peeling off the

easy to use with wide countertop(we love this room countertop), mini fridge microwave etc and the laundry room

noise from laundry?

laundry room is shabby, and we had people staying by us that were so loud until around 12:30am.

were put in a suite 2 rooms down from their laundry facilities which they started up at 9:30 at night

room i booked was a business room i had no love seat to my room and we were right by the laundry room

shuttle service from airport

kids loved the pool & slide

hot tub wasn't hot enough there was no spa attached, there was only one close by

a water bottle fill station and laundry was so welcome

laundry facilities were perfect, as we were half way through a trek from bc to ns

kids loved the water slides

when kids swim for hours it hard not being able to have drinks

could use a couple more handicap parking spots