wifi some times were not available and price on line was too much that it was kind of scam

location is away from the busy tourist area with a walled parking area in front of the motel rooms for increased

access to the room from parking

there is free parking and wifi (a bit spotty)

there is free parking and wifi (a bit spotty)

it was under renovation so the noise and there was no access to the pool

breakfast was pretty decent for complimentary

food for breakfast was ok but with that said you do have your own kitchen in room

well equipped kitchen, renovated rooms, location, bus stop nearby

i liked the facts that we were provided with kitchen appliances, including pots and pans as well as plates and

thankful for your inhouse laundry facilities

the laundry room

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the availability of a laundry

the laundry room is nice and clean

also there is no laundry facility

huge plus, they had a laundry service dropping fresh clean bedding each day

had a courtyard room this time, first time ever while staying here, it was so loud as soon as breakfast started

early check in from the friendly staff which was really appreciated

the problems we encountered were: - very weak wifi - the water in the shower was unpredictable

laundry room

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

everything was good. can't really say anything bad. except you need a laundry room.

the amazing pool area.

court yard lots kids running around

no laundry facility on site or close by

wifi was strong and fast

only the wifi was a bit slow

location was great the rooms were very clean wifi was not good but if you sat outside on deck it was very good

wifi, very clean, very close to clifton hill and management was very friendly and accommodating

didn't like the limited restaurant hours and no laundry options on the premises

nothing beats being able to walk to clifton hill, especially with kids

the breakfast was great and my kids looked everything from the room to the food

breakfast was great and the location was fantastic.

all of our breakfasts at the falls cafe grill & bar (group of 9) were delicious & plentiful

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

wifi was broken, view out window was onto a parking garage. very over priced stay

free wifi and it works well

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where

the close proximity to the falls and other activities we were interested in, such as the indoor water

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

ample free parking on site

cleanliness in pool area !

alisa on reception have us some great ideas for places to visit and larry in the bar was a font of knowledge

laundry facilities helped with washing our sons blanket as well

the wifi signal was excellent! and the fridge is big enough!

and my girls enjoyed the heated pool

wifi was good

wifi could be better and if you have a kid there's no napping cause of the sound on street bring

the laundry service does not exist

the laundry service

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

we love the steam shower, fireplace and breakfast in bed

we were unable to connect to wifi in our room. it seemed to be a problem specific to our room.

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

that there was onsite laundry

staff great laundry faciltys great

clean with a good location. laundry onsite to be able to wash clothes.

safety equipment in better condition, skates and skating available on weekdays, laundry piled up and brooms in

the only thing that was a bit of a pain was the parking, but, the front desk told us they were under construction

the garden and the pool was a definite plus for the kids as well

happy that i couldnt get your wonderful salmon dinner in bar area- after a long week of dressing up for work,

the garden and the pool was a definite plus for the kids as well

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

large rooms good a/c, laundry in building, staff pleasant and helpful

24 hour front desk, laundry facility and canteen were all good as well

double room; ample parking space; free fruit and coffee at lobby; reasonable pricing

i understand hotels have a hard making laundry feel like yours at home, but these could've been a little softer

we spent our only full day in the falls doing laundry due to the bugs

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

there are laundry facilities and vending machines on site plus restaurants for

maybe a policy around the laundry as i got abused by another guest.

would have been nice to know in advanced that there is a guest laundry;

guest laundry and fitness center

useful to have an on site laundry at a bargain price of $1

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

laundry in basement was useful and cheap.

dib’t have bath tub just shower room but still okay not really a problem, it’s just we have kids

room didn t have any table to put my kids to eat and the bathroom had some areas that need to be clean much

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

all of the staff went above and beyond to help with an early check in and make the stay a pleasure to be there

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

i wonder did they laundry those routinely

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

the smell of cleaning supplies and having hotel laundry stinking up the area didn't help either

i was told they were doing laundry and my room would be ready soon

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

the laundry system was really helpful too

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

loved the laundry perks

food was simple but nice and the laundry service great

good facilities( roof top, laundry room)and friendly staff

there was no laundry machine like other hyatt properties.

laundry facilities a welcome bonus

it s $6 to do a load of laundry

i asked about laundry facilities and was told i they opened at 8am

bedsheet and comforter smells like it wasnt wash from the laundry

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

was no wi-fi; no phone; only 1 towel bar & no where to place toiletries; lighting was poor especially if one

clean, friendly staff, fast responsive room service

the pool was ok. not special. practical.

the spa was also excellent

very unique and offered a lot of fitness for ncl using swimming, tennis, squash and golf.

lovely resort with beautiful pool and great gym facilities

d love to see the rooms updated with in room laundry and dry cleaning service options, so guests have an easy

expensive with no included breakfast or laundry

kept falling off in one of the rooms (yes i had two rooms), no trash bags in trash cans and no laundry bags

negative was that casino and restaurants are on the main lobby floor where of course smoking is allowed so for

bar staff not as friendly as other resort staff, and the chicken tenders meal made both of the kids sick

laundry facilities were available but there was no laundry detergent available to purchase

no laundry

laundry services and we really needed them

laundry services: i think, this was just kept for the name sack

they have a gift shop, wedding chapel, pool, guest laundry (front desk said 1

the next day, i hung the plastic laundry bag in front of the air vent and sensor so the ac wouldn't shut off

we had a bad experience with the laundry service.

loved staying at this hotel with my wife and our shiba inu pet

disappointed when it was on the second floor that looked out onto the quality inn and quality inn parking lot

excellent takeout from sammy s pizza) no kitchen open at giacomo, so the hotel has our hot breakfast

there are no laundry facilities.

pool, nice room, nice bathroom, great robes, great food, great service love the morning room service on a table

95 fee per day which covers parking and wifi

room service was based on fancy dinner menu and not on simple things one might want as a snack

unfortunately, our room smelled like stale smoke or stale pet odor.

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

wifi wasn't great

its a long walk to the casino.

spa was not all i expected i got a massage expecting it to be something it wasn t 65$ for 25

pool was cold, our room service dinner was missing my husbands order, and i didn't like that they had half of

breakfast was very simple, not really our thing, but the laundry was super handy

new, large room, great breakfast (food variety, plenty of tables), new appliances in the guest laundry, small

the possibility to use laundry services for a few dollars was very useful for us

laundry room needs coins and you have no other option than to take out cash and get a change for it

breakfast was included and made our mornings much easier

then the laundry room ladies were too noisy

room looks clean, free parking lot and affordable pricing.

tiny thing was that parking is somewhat limited especially on holiday weekend like victoria day in canada

parking not enough parking

is very small restaurant (la cucina di mamma), close to the seneca casino, free parking, fast wifi,

room smelled like smoke and there were laundry bins outside it

also no laundry service

everything within walking distance and lots of available parking

the bathroom and gym weren t perfectly clean

excellent prompt room service

had to use the laundry facility, gross 100%

great location spacious room laundry facilities available

they have a laundry room which was neat

was no laundry

to go out to the laundromat to clean my clothes, when this full-service hotel has a coin operated laundry on

the laundry worked but no detergent and softener were out of stock and i couldn't make my laundry

free parking and free guest laundry if you bring your own washing detergent

laundry

vending machines or ice machine in the floors, and no soap for laundry machines

the guest laundry room, clean and free for guest (don't abuse it now people)

i like the hot breakfast and that they had a fitness room, swimming pool, laundry room and free parking

room was in the first floor in front of the laundry room so there was noise and other sound at night even while

given room at the elevator exit and across from the laundry area. very noisy!!!!

on site guest laundry a bonus

there is a laundry on site, which always is a great addition if one is traveling along with kids

on desk rather large in process of replacing laundry was not open,elevator jerky must

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the

not fault of the hotel because they send there laundry out to be

location good value just no laundry facilities

was no mention of guest coin laundry or it's location

she explained everything to us where we can do laundry at where the saltwater pool was at

helpful like eventhough we had 2 nights in this hotel still they cleaned our rooms and there is laundry aswell

pool and gym were available and clean

called hotel receptionist and asked her for put me in early check in list she got the details from booking

pool, laundry, game room

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

included, amazing pool and hot tub, love that there is a bar and warm in the garden area, felt like a down south

not laundry facilities in building

no laundry for guest

no inhouse laundry.

had to take our wet clothes to the local laundry mat

the hotel has no laundry services, which is really strange

on site laundry facilities

guest laundry and microwave on 2nd floor

you have to pay alot to do laundry

hours could of been earlier instead of 10:30a to 10:30p, only 1 microwave located on 2nd floor in laundry area

no microwave in the room but found one in the laundry room for our use