no laundry facilities or information about the area pack in the room

we enjoyed the spa-like shower and plush robes, remote controlled candles, fireplace, and television

spa and facilities were amazing!

room was 507 - above the kitchen

kitchen design and appliances along with a modern bathroom were fantastic

room smelled like smoke and there were laundry bins outside it

also no laundry service

hotel was very festive, room was clean, sraff was great, parking was easy, everything is within walking distance

there s also a nice spa, pool, and gym area

room is in a separate building far away from front desk, restaurants, pool, parking

safety equipment in better condition, skates and skating available on weekdays, laundry piled up and brooms in

the bar was really neat and very charming

kids in the pool yelling and making noise the entire stay

room was beautiful and spacious i loved having a jacuzzi in the room as well as a fireplace and sitting area

facilities from the comfort of the room, the spa, and the 2 pools

there are no laundry facilities.

from the room to the indoor pool, sauna and jacuzzi everything is great

comfortable and well-appointed king-size bedroom with fireplace that overlooked the marina

the hotel breakfast room service was lovely and i was very impressed with the coffee and little touches like

loved the pool hot tub

we weren't sure if it was people coming and going or the use of the laundry, ice machine room or the elevator

staff was great other than the slow young man in the front who had difficulty getting us a laundry bag and

room on the back of building so i had a view of the trees, rather than the parking lot - spacious jacuzzi tub

the line and parking

we stopped at the bar before returning to our room on saturday june 8, and it was late, and she was our bartender

large rooms good a/c, laundry in building, staff pleasant and helpful

it was nice to have 2 separate bedrooms and there was a laundry facility available on site

24 hour front desk, laundry facility and canteen were all good as well

fourth, the laundry room were completely inoperable even when one had deposited enough funds to run a load of

the room was clean. nice bathroom. we could enjoy the wifi.

were small, pool left 7 kids with rashes and i don’t feel staff is very nice to children in the front

also the room service and quick and tasty

clean, friendly staff, fast responsive room service

the spa facilities are excellent and the staff efficient and helpful

very friendly staff- excellent room and kids loved the pool

access to the room from parking

was outdoor in the parking lot, did not feel comfortable

free parking

room was clean and parking was free

i had no clue there was wifi

are looking forward to the pool and exercise room being open

breakfast was pretty decent for complimentary

reception staff, rooms immaculate clean , superb breakfast

bacon at breakfast would be great, maybe a few more fruit options

would have liked a direct connection between the breakfast room and terrace.

clean room, friendly staff, laundry facility onsite, good location near highway

we booked this particular hotel as it had laundry facilities so were disappointed when the dryer broke down

was no elevator, no restaurant near by and the comfort inn charged $4 for one load of laundry and $4 for one

snack room, laundry room, ice machine to the reception desk

front desk staff went over and beyond, the laundry dryer was not working and eating moneu

only one laundry room and only one ice machine working which were completely on the opposite side from our

were placed beside the laundry room

room was close to hotel laundry- so a bit noisy.

right from the front desk people to the people who did laundry and cleaned rooms

a bit gloomy don t stay in room 136, it s next to the laundry room and the machines run at odd

are well appointed, staff is great with plenty of free parking

breakfast is included and they have a full service gym

the hotel is clean, quiet, comfortable lots of free parking restaurants and costco nearby (check costco hours

breakfast and swimming pool

fault at all, was how parents of some of the sports teams that where staying there let there kids run around

it had a kitchenette lots of space

beautiful lounge/dining and bar areas. room was large with good bed and shower. excellent value.

customers have access to the rooms, i did not like the idea that someone sitting at the bar drinking

noisy , bar on the main floor of the hotel and they have weddings and parties

wifi was slow

no laundry facility on site or close by

room smelt faintly of smoke and wifi didn t work

owner was friendly and helpful, parking lot was safe and well lit

not lot of parking

comfy beds, safe parking, walkable (6 blocks) to the main drag and all the things to do

water park less than 10 min walk to the clifton hill very close to the rainbow bridge with guest laundry

the pool water is a little cold. unfortunately the laundry was not working during our stay.

us a list of the restaurants in the area and helped us to figure out currency exchange for the laundry services

the laundry room

thankful for your inhouse laundry facilities

huge plus, they had a laundry service dropping fresh clean bedding each day

also there is no laundry facility

breakfast is handy to have in the morning to start the day included in the price and i like the pool the pool

free car park, early check in free breakfast and free coffee in room.

broken elevator, ice machines and the spa has been broken for 3 or more years

very clean, friendly staff, kelly was amazing. pet friendly and did not smell.

the breakfast that was included had great options. was very pleased overall with hotel.

there is a large parking in front of the hotel

we had an issue with our wifi connection

parking

everything was good. can't really say anything bad. except you need a laundry room.

no breakfast options (except restaurant, which is pricey). and no laundry room in hotel.

laundry room

the room settings, and mainly the water park.

pool

didn't like the limited restaurant hours and no laundry options on the premises

my kids love the pool and we love that it is so close to everything, yet just tucked away enough that

the only thing i didn't like was the hotel didn't have a bar for me to go down and have a late night drink

we all sleep in the car after 24 house the give different room service not good and we have to pay for the room

wish we had known that the pool was out of order. my grandkids really love to swim.

clean with a good location. laundry onsite to be able to wash clothes.

that there was onsite laundry

clean, friendly with great amenities eg access to laundry and water, ice etc

room is dark and ugly doesn't have enough space, all the utensils are plastic and you can see the laundry

staff great laundry faciltys great

the carpets in the restaurant were ripped and dirty, the laundry carts in the hall on the 6th floor were

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and

the pool and the breakfast

best part of this hotel is that its connected to water park ,cafe,casino & shops

to water park, parking, restaurant, friendly staff

of room, also experienced some mechanical difficult is at facility, one day no towels, issue with laundry,one

the laundry service does not exist

the laundry service

staff - front desk, room service and cleaning staff were very friendly and helpful

beautiful room, fireplace, big tv, nice jacuzzi, nice shower, good breakfast, lots of parking

laundry facilities helped with washing our sons blanket as well

all fantastic 9 days at the hotel sat out on the balcony relaxing with fee music coming from the bar below ruby

would have been nice with a kitchenette

was amazing - the outdoor pool was an added bonus as both days of our stay were +30c

the staff were also very accommodating with a late check out

there are laundry facilities and vending machines on site plus restaurants for

laundry didn't take quarters as marked, had to purchase loonies.

we spent our only full day in the falls doing laundry due to the bugs

there was gum in the warm towels from the laundry :( my toilet leaked around the base onto the floor

was spacious - lots of pillows and extra blankets were available in the room - there is a laundry and laundry

laundry in basement was useful and cheap.

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

you have kids, this is your best hotel for you with the free break fast, and quiet area and close

clean, comfortable and breakfast was excellent

we used the pool and the gym and both were fine

guest laundry and fitness center

laundry

would have been nice to know in advanced that there is a guest laundry;

i also like facilities that have onsite laundry, which this one did have and the pools and workout areas were

is excellent except the room assigned to us is right cross the elevator and beside the laundry room

until they knocked on our door in the middle of using it and told us the tub was leaking into tha laundry room

bedsheet and comforter smells like it wasnt wash from the laundry

i asked about laundry facilities and was told i they opened at 8am

i would say anybody who does laundry would agree a drip of juice doesn't ruin an entire sheet but then i thought

-off bus), and several coffee shops, and steps from lundy lane (a great spot for families and kids)

having to pay for the laundry was awful it really was a bad hotel to stay in

i didn't like that they had a laundry room but you have to put coins in it in order to use it

was nothing that i really liked, but the fact that it had a laundry room was good, so we could wash our clothes

pool, laundry, game room

so friendly and helpful the pool was also great and we loved the hot tubs we ordered both dinner and breakfast

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

clean upgraded property, large size rooms. walking distance to fallsview casino .

was short walking distance to fallsview casino where attended a concert

pool was cold, our room service dinner was missing my husbands order, and i didn't like that they had half of

was perfect, you are essentially in between the casino area and the entertainment area

no laundry room

no laundry facilities price is kind of high

i was told they were doing laundry and my room would be ready soon

we needed a place to do our laundry after several days on the road, and the receptionist pointed us to the

hotel didn't have laundry facilities

also the pool was a good size for us

the pool was out of use

it was very quiet for sleeping. good wifi for watching a movie on my tablet. very lovely towel.

there is a free parking continental breakfast and a lots of smiles from

swimming pool was green and not in use but the owner was really kind and helpful and the breakfast was good

the laundry facility on 2nd floor had 2 washers & dryers, one was out of order

we had planned to do laundry during our stay to avoid overpacking, but we ended up having to buy extra clothing

towels need up date, one hot tub was cold, laundry was free but long wait and one broken dryer, never received

excellent facilities (laundry room, detergent, softener, coffee machine refill are starbucks'), good restaurants

a hotel they should really invest more money into cleaning everything including there elevators, laundry rooms

there was no laundry machine like other hyatt properties.

it s $6 to do a load of laundry

laundry facilities a welcome bonus

good facilities( roof top, laundry room)and friendly staff

food was simple but nice and the laundry service great

i have an allergy to coconut and no one knows if the laundry detergent used has coconut

parking not included. extra charges no laundry room

not fault of the hotel because they send there laundry out to be

location good value just no laundry facilities

machine not working, laundry out of service, no complimentary breakfast or coffee, had to pay to park on the