a nice and clean room with a kitchenate, microwave mini and full size of refrigerator

the staff was very friendly and the room mostly clean love that it s pet friendly

location and beds,kitchenette

thank you for being pet friendly

laundry prices are a full two dollars to wash and dry

room, comfortable beds, on site guest laundry and fitness center

very nice and they have guests laundry

pool was a bit dirty. but ok overall

beds very comfy, friendly staff, plenty of parking, decent fitness center.

the laundry facilities were out of order!

price breakfast and swimming pool

road that it was on was a little challenging because the driveway appears to go into a restaurant parking lot

dirty pool

the pool was small

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

the laundry area is not kept up

the availability of the laundry room

of had more industrial style washers & dryers for laundry room

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

the pool was great with lots of seating

great gym with enough to get a little pump and cardio session in

the spa is not complete.

the parking is well lighted and safe

parking space it's to small for hotel room capacity we can't find park quickly

full bath, iron, hair dryer and ice & laundry facilities also very handy

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

laundry facility and the staff are helpful and friendly

plus loved the bbq area and the laundry facilities

my son loves the pool and it’s clean

was no sign in for the laundry room

breakfast could be better.

they do have a pool, its on the smaller side but it was clean

a great experience nice and clean great breakfast with hot foods

clean everywhere the breakfast was stellar! the parking was sufficient

the pool area cleanliness of the room laundry room

machine was not working for breakfast beds are kind of hard for side sleepers outside pet areas dirty with trash

pet fee extra

pool and gym

understand his accent and raised his voice when he had to repeat himself 3 times for the word pet

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

not very clean washer and dry gross no laundry soap

breakfast no working swimming pool no working laundry machines not a clean place dirty

wifi was

only thing was that it would have been nice to know that breakfast was not beig offered at this

no shower door and had to pay for laundry

onsite laundry was great

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

had a laundry room and was close to everything

more working laundry needed

laundry towels and sheets felt new

no laundry facilities

didn't bother the kids though

needs closer parking

the mom was extra helpful with me and my kids

housekeeping were on their phones everytime we walked past the laundry as door was wide open

the laundry is ridiculously expensive, $5 per load

like that there was a guest laundry and a that there was a pool and a hot

laundry/work room door was always open and the cleaning carts were often congregated in the hallway

laundry on-site

they had a pool , free breakfast! & laundry facility

old, smelly, their laundry room wasn t available when i need it it.

i liked the laundry mat as

pool had stools in it to sit on and it was covered over half which is a must with the tx sun.

my kids loved the pool

monitor for the swimming pool, there were guests that swam at 1am and being loud, caused an interrupted sleep

clean and friendly staff beautiful pool and amazing shower

worked the pool was full of bugs and to top it off you have to take a giant loop to get to the parking lot which

the hotel was pet friendly though.

no wifi

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

need to find a better system for the laundry

laundry room floor was dirty

front desk empty had to wait for someone most of the time and had to do laundry

room was perfect for my family and the pool was a plus for my kids...

has simple kitchen facilities to cook eggs. free laundry.

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

the laundry facilities were very convenient

pool was cleaned and there was a free laundry facility

the bed, free laundry, great parking

is pretty close to the market and the malls, free parking on site, free breakfast, complimentary coffee and tea

like the fact that our room had a living room in it that made it really nice my kids could watch tv in there

no wifi working

the grandkids loved having a separate space away from the grandparents after being in a vehicle for 8 hours

enough fresh fruit at breakfast and wifi was poor (i work in it, my hotspot on phone was more stable and often

included hot breakfast. on site coin operated laundry.

guest laundry

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

laundry had to be sent out at a cost

i liked the gym

in a separate building and to get the breakfast you would need to get dressed and walk across the parking lot

the only thing i didn t like was that you had to pay for parking.

staff was super friendly and the breakfast was awesome

professionalism and service at desk and morning breakfast.

there is construction going on in the parking lot and you can almost miss the hotel entrance

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

hotel provided free parking, breakfast, and laundry facilities (cost to use)

pool nice and guest laundry

pool gym and laundry as well as free parking

missing some toiletries items and the laundry/bag that hangs in closet for cleaners

nice bistro and bar w very good breakfast and coffee options

enjoyed the ping pong table in the kids area

good gym and pool

room service- they thought all they needed to do was make the bed

hotel was really family friendly and the kids love the pool, the location was fine 5 min from

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

nice laundry room too

comfortable bed;good laundry facilities;walking distance from rivetwalk

fitness center laundry facilities

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

loved our stay- the room, pool, and variety of choices - the inside bar/ pool bar- staff were knowledgable &

room service great

did not use the spa or gym, but hope to during my next stay

the terrace the pool the bar the food

wish pool was open later at night should be till at least 10

pool, friendly service, laundry facility on the river walk

the laundry facilities for their guests! very dirty machines!

it didn t have a guest laundry facility

having to pay a $15 per day parking. no guest laundry

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

did not have laundry facilities.

no laundry supplies available

our kids were complaining about the smell too

it was nice to have the extra living room area for the kids to watch their own tv

bar, gym, pool, and our room all had amazing views of the city

staff was super helpful and greeted my kids with stuffed

the swimming pool was very cold

long wait for breakfast. bad logistics. just a options to choose.

rooftop bar had awesome view of downtown

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

swimming early in the morning and all we could smell was cigarette smoke the hour we were in the pool

room service food looked delicious but was not seasoned at all and quite frankly very pricey

lack of efficient mgmt was told the hotel offered room service and did not

it smelled like cigarettes and i overheard someone complaining that their room smelled like a gym locker

the fairmount has a a new bar and restaurant - i tried one of their signature drinks and it was amazing

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

rooftop bar had a beautiful view

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

love the rooftop bar and staff was very attentive - the best ever

loved that you offered complimentary laundry facility.

the hotel gave access to pool, laundry, and fitness center

the complimentary laundry mate was a big plus

no laundry plastic bag was in the room either

breakfast had several good options and we were pleased to have an on site laundry room in good repair

i also had to wash my clothes, and they had no laundry facilities on the premises

no laundry.

our room was by laundry room so it was horribly noisy the entire time

when i asked if they had a guest laundry room the lady had no clue

no laundry

laundry facility could use serious updating

the guest laundry being out of order. the lounge chairs at the pool chained together

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

leftovers from the restaurant's and our room phone didn't work so we couldn't call front desk or room

pool was not open. disappointing that this hotel didn't have a free breakfast of some sort

gym was outstanding

came during a basketball camp. lots of rowdy kids.

was not a hotel for kids

- gym was great, staff was wonderful, very accomodating and professional

i didn't see the business center and we decided not to have breakfast. so i didn't rate them.

guest laundry being located by the parking garage was slightly inconvenient

parking was way too expensive as well as room service.

pool was great a bit small but loved that they had a pool table, ping pong table and jinga to

that i had a late check out courtesy available.

the elevators and the pool. the comfort of the room.

the spa, restaurant, and laundry is outrageously overpriced unusable

no laundry facilities

did not appreciate the fact that there was no laundry facilities with a luxury hotel you state

misleading information in booking and on email about being able to get laundry done there

had been on a long trip and needed to do laundry