a nice and clean room with a kitchenate, microwave mini and full size of refrigerator

the staff was very friendly and the room mostly clean love that it s pet friendly

location and beds,kitchenette

thank you for being pet friendly

laundry prices are a full two dollars to wash and dry

room, comfortable beds, on site guest laundry and fitness center

very nice and they have guests laundry

pool was a bit dirty. but ok overall

beds very comfy, friendly staff, plenty of parking, decent fitness center.

the laundry facilities were out of order!

price breakfast and swimming pool

road that it was on was a little challenging because the driveway appears to go into a restaurant parking lot

dirty pool

the pool was small

i figured i was just sensitive to the laundry chemicals they used to wash the sheets

the laundry area is not kept up

the availability of the laundry room

of had more industrial style washers & dryers for laundry room

bring others later but never showed up no soap shower has mold all around bottom of shower no laundry

the pool was great with lots of seating

great gym with enough to get a little pump and cardio session in

the spa is not complete.

the parking is well lighted and safe

parking space it's to small for hotel room capacity we can't find park quickly

was no sign in for the laundry room

nice pool and workout space

they do have a pool, its on the smaller side but it was clean

bed was very comfortable & breakfast was good

breakfast was great, very quiet and comfortable, staff were very friendly, loved the location

the pool area cleanliness of the room laundry room

this might not be a nice place for a family with young kids

, housekeeping, pool beds are small but comfortable and need queen size instead of full

treadmill at gym was broken.

loved how everything was convenient for us around the hotel and the cleaniness of the room great breakfast

laundry facility and the staff are helpful and friendly

full bath, iron, hair dryer and ice & laundry facilities also very handy

plus loved the bbq area and the laundry facilities

very happy with everything there wasn't anything about the room i didn't like i was right by the laundry area

cleanliness big room big swimming pool

american roaches in the landscaping came out at night and terrorized me while i was getting my laundry

not very clean washer and dry gross no laundry soap

breakfast no working swimming pool no working laundry machines not a clean place dirty

wifi was

only thing was that it would have been nice to know that breakfast was not beig offered at this

need to find a better system for the laundry

laundry room floor was dirty

went twice to get change for laundry but no luck sink, shower and towels full of hairs it has 3 cell towers

front desk empty had to wait for someone most of the time and had to do laundry

had to use same towels me and 2 kids

very clean and breakfast was wonderful

the construction and maybe a little more parking spaces

the bed is comfortable there are a lot of places to go by the hotel the staff are so friendly the breakfast so

parking was not overcrowded

the property was very clean, and had plenty of parking.

more working laundry needed

onsite laundry was great

no shower door and had to pay for laundry

had a laundry room and was close to everything

kept hearing banging and thumps during the night, made me wonder if i was below the laundry room, was a little

it was clean. the 24 hr. availability of hot tea. the workout/laundry room.

has simple kitchen facilities to cook eggs. free laundry.

the bed, free laundry, great parking

the laundry facilities were very convenient

pool was cleaned and there was a free laundry facility

no laundry facilities

laundry towels and sheets felt new

pool could have been better

parking spaces directly near room . good wifi . awesome tv channels available

the place is under remodeling req more parking bit hopefully by my next stay they will have more

the laundry is ridiculously expensive, $5 per load

laundry facilities and ice machine were not working.

like that there was a guest laundry and a that there was a pool and a hot

tub and sink, dirty water run out very slow. laundry dryer don't get hot none

it was good, no soap to wash laundry to purchase at facility though

old, smelly, their laundry room wasn t available when i need it it.

they had a pool , free breakfast! & laundry facility

i liked the laundry mat as

parking lot was lit up and was close to the military base

breakfast was fine

the location wasn t too far from river walk which is where we were headed and very clean and pool was great

great polite staff, good hot breakfast

parking lot size, gotta be early if you want to park.

on site, free breakfast, complimentary coffee and tea 24/7 in the lobby if i am not mistaken, gym and friendly

is pretty close to the market and the malls, free parking on site, free breakfast, complimentary coffee and tea

there were plenty of restaurants nearby and a park for the kids

i didn't know wifi was not included. and other hotel hidden fees.

beautiful green territory, good size outdoor pool, nice bar and restaurant

the restaurant and room service were spot on delicious

room service was awful

the hotel laundry room was next to that and the noises from the staff and workers woke us up every morning in

included hot breakfast. on site coin operated laundry.

guest laundry

laundry had to be sent out at a cost

communication between staff members was lacking - if you needed to make a change ( say a earlier shuttle ride

the room was huge and amazing, great free hot breakfast

pool was small but i already knew that from the picture

the former guest must have used the kitchen to cook something with a lot of curry

the kitchen

there is construction going on in the parking lot and you can almost miss the hotel entrance

was on end by laundry room doors started slamming early every morning next time id rather stay in middle but

it didn t have a guest laundry facility

the laundry facilities for their guests! very dirty machines!

pool, friendly service, laundry facility on the river walk

having to pay a $15 per day parking. no guest laundry

hotel provided free parking, breakfast, and laundry facilities (cost to use)

slow elevator, the few towels, no laundry plastic bag, the generally old everything about the room, the bed not

pool gym and laundry as well as free parking

staff realized they were out and had to get some from laundry room but i had been sent on a wild goose chase

bed was very comfy. appreciated the laundry room on site.

long wait for breakfast. bad logistics. just a options to choose.

the view was amazing, the bar, pool workout area on the 10th floor was beautiful and relaxing can t wait to

breakfast looked good but i did not have a chance to try it

modern hotel with amazing service, specially at the bar and dean's

we treated ourselves to room service a few times and the food was great

nice laundry room too

fitness center laundry facilities

coffee available 24 hrs. laundry facilities as well as small gym and pool. staff was great.

comfortable bed;good laundry facilities;walking distance from rivetwalk

coin laundry (not complementary as seemed advertised) was disappointing, no easy way to get quarters for

did not have laundry facilities.

i overheard a member of the staff overwhelmed in laundry saying everyone left for the day and left him to do

no laundry supplies available

charge for pillows and blankets for the kids horrible parking slow to replenish breakfast

it was nice to have the extra living room area for the kids to watch their own tv

rooftop bar had a beautiful view

pros -nonna-on site italian restaurant-yum -lobby bar front and center when you walk in lobby -friendly staff

there are two excellent restaurants onsite, and a great lobby bar and rooftop bar

we returned from a concert at the alamodome asking for one drink at the bar for 4 ladies

love the rooftop bar and staff was very attentive - the best ever

pool was very nice and clean

nice bistro and bar w very good breakfast and coffee options

hotel very clean and pool area is nice

stayed in a room that opens up to the pool area

wifi was not good. tv reception poor.

no laundry

breakfast, had cereal but no milk

was my only location after a house fire that was pet friendly and then submitted that i had pets but was confronted

breakfast in the mornings

location great. no breakfast though. i did like the porch swing and small playground

breakfast had several good options and we were pleased to have an on site laundry room in good repair

the complimentary laundry mate was a big plus

loved that you offered complimentary laundry facility.

free laundry

the hotel gave access to pool, laundry, and fitness center

the pool was open

very quiet, great showers and bath, nice to have a small kitchen sink and microwave and fridge

single king room was split into 2 areas by placing the bath and kitchenette in-between giving us a lounge and

hotel very clean & comfortable. breakfast was the best we've had for continental service.

the pool was available but did not use it

i have a laundry list of complaints >keys not working >2nd set of keys not working correctly >pool closed

great bar at the hotel everyone was welcoming

pool closed to early

gym was closed

clean room, nice little pool in middle of courtyard for kids, front desk clerk was super helpful and friendly,

no room service

location, view, underground parking, early check in

request for late check out was approved

too many kids in the pool...

it is a problem when you are visiting with family and kids

guest laundry being located by the parking garage was slightly inconvenient

room service, no mini bar, no vending machines- very comfortable but lacked the convenience you

the proximity to downtown and indoor play area with swimming pool.

i liked the people. they were all very friendly. the pool and gym area were excellent.

a lot of kids running around without supervision playing in the gym

laundry facility could use serious updating

arrived to replace the battery, which i was not mad about, the lady said my roll of quarters for laundry could

the guest laundry being out of order. the lounge chairs at the pool chained together

gym, terrace and washing machines on same floor as room

at least a continental breakfast would have been ok, since we traveled with kids for a

nice room, cool views, free laundry, central location if wanna get to things

kids enjoyed the pool area and that the laundry facilities were free

i was able to run the kids up for a nap without making the rest of the family stop what they are

very clean and great location. the pool and gym are excellent. we enjoyed our stay.

rates, dusty room, no water dispenser, fridge was only mildly cool, gym not up to competitors level for 4 star

did not appreciate the fact that there was no laundry facilities with a luxury hotel you state

misleading information in booking and on email about being able to get laundry done there

no laundry facilities

had been on a long trip and needed to do laundry

the spa, restaurant, and laundry is outrageously overpriced unusable

room service was slow and not very good. parking is expensive

thing probably has to be not necessary, their gym didn't feel like it was a part of the hotel it was just a

reserved a riverview but got a view of the swimming pool

some construction going on expensive parking expensive food - should be at least kids free

the bar on the riverwalk, in the hotel, was nice, large, and has outdoor seating as well