also had issue with wifi on last day - appeared like they had decided to do some work and turned off the service

pool dirty

hotel, with nice clean grounds and a few things to do right there (restaurant, swimming-pool, kids playground,

the playground for kids was uncared, trampoline full of leaves, playhouse with a hole and without roof

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

one of the highlights was the included breakfast, it was fantastic, with a variety of options that were both

on-site parking was very welcome

breakfast was excellent, came with sweet bread, fresh fruit & yogurt, coffee, juice, eggs, ham, and

breakfast was great. the meal was very good but on the expensive side

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering

clean. nice pool area.

it has a swimming pool, towels are available at the reception

pay the parking lot

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good

staff, good wifi, just wish the maid did not knock on my room every morning asking if i wanted my laundry done

off street parking was available

to most attractions, good breakfast buffet, serene, helpful staff, good wifi, just wish the maid did not knock

we liked that the pool was available when they said it was.

the restaurant serves very good local cuisine, and i enjoyed my breakfasts very much

parking was extremely confusing and front desk couldn t explain how to find the property

the pool is not suitable for training, but it’s good enough for kids to play and for grown ups to chat with

) the wifi worked great

the roof top pool with restaurant and bar service was perfect on hot days

great location! good wifi!

is not clean, it smells bad plus the parking area looks terrible

great that it has a parking in the city center

and the parking is free

great location, nice size room, free parking, wifi.

pool

ok wifi

arrived at hotel 7am early but they do early check in for us

pet friendly and reasonable charge at 150 pesos per

staff annoys you in the mornings with their super overpriced laundry offers

didn't like that cleaning staff knocks the door early to ask for laundry so that interrupt my

location, very clean rooms, late checkout, parking onsite, functional ac, cable tv, optional buffet

the gym is ok, but i think the equipment is too old.

loved the location, the view of the plaza from the pool deck, outside bar, breakfast buffet

higher floor, floor 6 (which technically is the 8th and top floor level of the building since the pool and 1st

trued to charge us more for an early check in than quoted

wifi was very good

was higher with no elevator, and no tv, not that i cared about the tv but at that altitude, the wifi didn't even

bathroom looks a bit dirt and with 2 kids i was expectig much more value for what i paid

nothing looked like a hotel, no signs, just houses and laundry hanging

you had to pay extra for use of the pool or jacuzzi understandable but unfortunate

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and

on site restaurant is a great plus as is the bar area, pools are small but okay for a dip

it has super nice staff and lots of things to do. the spa is the best part of the hotel

breakfast, excellent

great breakfast bar and a la carte

rooms, great facilities, 2 pools, kids area, open lounge great for relaxing in the evening and everything you

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the pool needs some updating

there is a small but nice rooftop pool and a gym on site, and secure underground parking

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the pool was crowded and breakfast was expensive

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

delicious breakfast with fantastic orange juice

breakfast was nice and served on time

were not forks for have breakfast none of the two days of my staying i let the staff know but nothing

excellent parking assistance for a busy night. breakfast variety.

very good when staying in port of veracruz. nice outdoor pool, good rooms

the rooms were clean and the gym and pool was good.

huge secure parking

changed rooms for us on day 2 because noise from pool pump was very annoying (room 125)

the pool only gets sun in the morning which in december makes it hard to use as

very well organized: ironing board but no laundry service (i had to stay for 2 weeks); coffee maker but no fridge

the pool in the roof

rooftop pool - close to everything - breathtaking view

- there is no parking, it is a valet parking guy that takes your car away to who knows where, outside there

a room with 2 beds), not ocean view from my window, the tv was not working, and i was giving a wifi password

wifi was bad and we asked stuff to give us password to another line out of 3 others and we never

very clean hotel, comfortable beds, pool is beautiful

wifi worked ok

gym was not a/c-ed which made working out at 30 c rt a bit difficult

lobby bar ran out of red wine on new year's eve

nice lobby area with bar and restaurant

has an elevator, which was very convenient for all the laugage we carried with us, they have a parking site

parking the hotel offers is downsized in regard of the numbers of rooms the hotel has

was hard to lock the balcony doors, there was no wifi inside the room (very poor signal)

wifi is poor

they also provide roku tv and wifi

for example, when the wifi service was poor, they changed my room

very nice front desk staff. nice hotel. pool much smaller, very cold.

wifi didn't work in the room and even when i asked about it it was never fixed, i almost slipped

no chairs on balcony pool is very small on 6th floor not a lot of dining options close bt

the pool is small but has a nice view

swimming pool needs new volleyball net. or just get rid of it altogether. ))

parking, breakfast

rented a room with kitchen, while they provide plates, you have to rent separately anything to cool with (pots

hotel is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

i was the only guest downstairs at the swimming pool and i had to continuously ask them to turn the music off

breakfast included was great

the parking in lot is outside and there is no connection to the hotel, it is necessary to walk outside

different breakfast options every day

also, it was the first ever hotel i saw in mexico which inspite of having breakfast included in the package,

location, room size, breakfast

on sunday asking about laundry

no parking lot aside the hotel

cleanliness of the rooms and the view, the pool could use some more clean water

wifi eh

and the valet parking was pretty slow

clean near airport free airport shuttle

beautifully furnished, clean, free onsite parking, close to airport

the pool

liked the pool, the room and the staff

i liked how they were able to give you a ride to the airport and had included breakfast

i liked the pool very well

clean & spacious rooms, easy to find, good swimming pool, near bus station

the wifi worked and was stable

it seems the parking lot is not big enough so you have to park outside your car

swimming pool was too deep for kids and i doesn't said how deep it is..

wifi wasn t working all evening and night, bad was very uncomfortable, receptionist is never

cheap price for room, good room service and hot breakfast

the breakfast was amazing. and the pool was clean.

location and pool

the swimming pool is just enough family with kids up to 12 years

the breakfast was very tasty

a very good place. pool a little dirty.

onsite covered parking

kids complained every time we walk by )pool was okay price to much for this place

on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

room service & location

i like everything the pool, food , services

excellent food and good value for the money. beautiful garden and pool.

the pool over crawd

it would be nice if there was an intermediate seccion for smaller kids

never worked, our room wasn't cleaned, i was going to go out to the pool using the only door i knew existed, i

pool has a section for toddlers and the rest is about 4

location was excellent, parking available

the oldest gym i have ever worked out in

i liked the free parking service and great beach and swimming pools they offered

parking + staff always nice and trying to help + hotel is well located + bed(s) comfortable -

free parking

didn't like that they offer you breakfast, but only if you sign up for membership