any towels at pool area, washer/dryer had issue again , and patio area wasn t kept very clean as far as tables

location was wonderful especially for a traveling family with 2 kids

i honestly couldn t find anything wrong. clean, bright, plenty of parking

we checked in very late (after 1 am), so finding parking was difficult.

times for breakfast ended so early, maybe extend until at least 11:00 during weekdays to allow customers to

we liked the smart tv, the comfort of the bed and sofa. on site laundry wax aw some.

pool was very small but it was ok just to sit in to cool off but difficult to swim in

this was a work trip and still managed to jump in the pool

no room service had to ask for towels&etc. thought breakfast choices were expensive

there was an open and used bar of soap in the shower when we got there

the room is a nice size room and as i was selling my home it was great to have a laundry right on site

had some kids that were guests there, they were noisy and obnoxious.

4:30 am parking lot noise from trash pickup company?

the breakfast was hot, fresh and excellent also

i always stay there because the breakfast is fantastic,please bring it back

that had a laundry room. pool was ok.

room was located on the 2nd floor directly across from the elevator, the tile flooring, and the laundry room

my room was right by the elevator and the laundry ... room 212 very noisy

room was outdated and dirty. no mini fridge. guest laundry was going all night

having laundry facilities on site is a huge help, as well as vending machines

the room was very neat and spacious and the breakfast was really good

the pool was really strong with chlorine

i didn't expect to be next to someone else's kids for the night

but my kids would tell you the best part was the breakfast

however, the older kids had fun swimming

the laundry/ice room was dirty and rundown

the room was very clean, loved the kitchenette. staff was great.

super clean, looks be the kitchenette.

clean, got room upgraded, quiet, pool is nice, free breakfast

did not expect breakfast and almost in tears when we saw it

gyn was nice had everything that is needed basically the breakfast was amazing had lots of variety and there

we loved the cleanliness, the location, the breakfast.

the gym lacked most things needed to work out properly

really good breakfasts

i think the breakfast could be a little better.

i appreciated the seperate patio/ bar area to sit outside to have a drink

pool table and seatting area next door is better service and the black girl at check in said we

the pool closed extremely early and did not open until later than sign said

during our stay there was a dj in the lobby area, pool table, and a bar so good entertainment

very nice hotel with breakfast, bar , clean very comfortable

great location, on site laundry room was a plus and friendly staff members.

hvac fan sounded like a hurricane. no laundry soap available for washing machine.

staff were very accommodating especially tonya who went above and beyond to help us sort our laundry

the front desk couldn't give me a few dollars in quarters for their overpriced laundry

has a laundry but no change available in there or at the desk

fire alarm activated by heat/smoke in laundry, march 30

free breakfast, dove soap and laundry facility

staff was friendly and helpful. the guest laundry was great and easy to use for our family.

friendly staff, quick check in and pet friendly

people would drift to the hotel parking lot and continue their binge drinking

the laundry room was nasty

would have been nice if there was a change machine in the laundry to get quarters for laundry

room was right next to the laundry chute and our room faced the interstate so it was a little loud

the breakfast wasn't the best. the laundry room was small

woke up in the night due to car racing noises either from the near by freeway or parking lot.

loved that they had guest laundry

that the laundry was on site

parking

they allowed early check in for a night shift travel worker

kitchen garbage disposal in the sink leaked onto the floor, and they couldn't repair it over a week

no laundry facilities

was great, and kept fresh even though there were several kids soccer teams staying there

is still coming and i am told he was around the property changing light bulbs, while me and 5 kids still haven

staff was very friendly and professional, the rooms nice and clean, the best hotel continental breakfast in i

great fitness center and pool

kitchen a plus

sized shampoo and conditioner to a very friendly staff clean rooms and everything you need in a kitchen

kitchen

breakfast was nice, enjoyed the large room, exercise room, and pool.

it has small kitchen with dishwasher, and dining table for 4

i liked that they had a 24 hour laundry room

no hot tub, large hotel limited laundry facility.

i liked that it was pet friendly, the breakfasr was amazing and the staff was very helpful with every request

loved the home feel with kitchen and living room setup

bed was comfortable. room clean. great breakfast.

they have laundry area through and outside vendor but warm water didn t work i had to rewash

pet friendly. good breakfast. friendly staff. perfect for a week in austin.

breakfast not up to room charge. charge for one night with pet.

breakfast was very good, plenty as well

we loved how the room came with kitchen supplies for when i had to whip something up in the kitchen

214 is above laundry, lots of noise and vibration so hard to take a nap after driving all night

the room has a laundry list of small repair items

laundry facility

laundry was always busy and one washer wasn't working

rooms were fresh and clean. plenty of room to work, or unwind. laundry on site was helpful.

relative to freeway, shopping and food nearby, staff, full hot breakfast, laundry available, exercise equipment

be nice to have restaurant and room service at hotel

didn't like that there wasn't no dry towels inside the pool area and i didn't like that it wasn't enough towels

also got to enjoy the gym & indoor swimming pool

the room was clean, wifi was great, ac was strong

laundry facility was a plus

pool was not open and looked like it had been sitting for quite some time without because cleaned

very clean, lots of stuff for guests to do gym, salt water pool, bbq patio area, fire pit area, business center

breakfast could've had more selections

liked the rooms that came with a little mini kitchen

nice shaded pool with tables, lounges, umbrellas and chair for disabled people to enter and leave the

i had 2 rooms with five kids and three adults

i appreciated the kitchen amenities in the room

clean, nice decor, great amenities, friendly staff, good location for us, great breakfast

one concern was the pool s cleanliness. the pool had a lot of bugs and ants.

hotel only comes around every 3 days of your stay to get your used laundry

i liked the spa and laundry area and free breakfast.

breakfast included, and there's a laundry facility at premises

great breakfast selections

close to the soccer tournament indoor pool friendly staff

like to use the stairs whenever possible, i tried to use them but it kept taking me to the laundry/ staff area

they have great amenities like breakfast, a bar, a gym, a small pool, and even a laundry room

i needed change to get quarters for the laundry and the front desk didn t have any, she called the hotel next

we booked this hotel to utilize laundry services as i am recovering from a procedure

no laundry bag to put dirty clothes and not enough staff to service the hotel guest.

facilities were great, although laundry cost $7 to wash and dry, gym was good and clean and pool looked well

other people were just walking around without one at all food and trash in the hallway overnight laundry room

the location , bar , breakfast

the host at the bar even loan us a bottle opener

parking and staff courtesy

modern, attractive, very comfortable, pleasant staff, free parking.

should have someone at the piano bar playing on the weekends

pool area likes how u had to make reservations for it so not a lot of people and very roomie room

clean, comfortable, friendly staff, free parking

desk staff, andrea was not polite we asked for microwave and that was not sent we have kids and need to warm up

guest laundry not finished yet.

after that he didn't provide us review of thel hotel ammentities/details (dinning room, pool, conference,

understaffed kitchen and breakfast area.

didn?t like the pet friendly policy

fitness center first class.?.?great pool.?.?bedding spot on.?.?

gym, laundry room.

the laundry venue at a complimentary rate was an actual surprise

all doors to the hotel were unlocked and i m pretty sure people were using the laundry mat that weren t

even free laundry

for the price i paid for 10 days no blankets 2 of the nights full load of laundry turned black (chelsey gave

laundry was unavailable throughout due to the same construction

friendly desk staff. free breakfast and laundry center.

the comfort and cleanliness. the laundry and neg late check out

the staff was nice, breakfast was good,good variety choice of rooms for last minute

amazing breakfast with widespreaded options - including fresh

it had a gym laundry

great location onsite laundry for guests

breakfast taken down too early

breakfast ended a little early

needs more parking in front.

bumping and thumping most of the night from elevator and adjacent laundry room

it had laundry facilities available for guests use.

room was next to the laundry room and supplies

location was perfect breakfast was excellent staff was very friendly pleasant and helpful

pet friendly

nothing oh wait the laundry room wasn't working

laundry room not kept clean. washer full of old washing powder.

the laundry room didn't work for the entire 7 days

parking

it was nice, the breakfast was great, we had 4 pillows.

that there wasn't daily towel service and not enough towels in our room, breakfast was empty, no laundry bags,

entire load of laundry was mistakenly taken when left unattended in the laundry room & there were no cameras in

this is my first time staying on the first floor, these units have private access to pool

i was disappointed but my kids were delighted with the waffles so alls well that ends well

the small gym was available for use

newer, location, front desk staff, some covered parking, multiple elevators, bathroom, kitchen area,

great room, close to the elevator, very quiet. a full kitchen, wish we had a longer stay!

comfortable beds nice kitchen. parking

expected better breakfast options for star level

new, clean, great staff, really nice breakfast, well lt parking

great facilities such as well equipped gym, pool and laundry.

as well as the epayment for laundry did not work

location was great for shopping and good food i really like that you have complimentary laundry services and

was okay, but what i really liked were the rooms with the small kitchen, the space, and the laundry/work out

paid laundry downstairs and complimentary breakfast

the restaurant, and pool closed down way to early

fireplace for our room was not working when we arrived

convenient location, beautiful design and architecture, spacious room and unique round pool

i don t know if i just didnt spend enough time in the room or if i got lucky and had a non pet room

the menu at 2nd kitchen

rooms were big and kitchen was well equipped

gluten free breakfast items

also the pool was too small for this hotel pools location in front did not like everyone can see when they

didn't do the breakfast.

clean rooms, breakfast selection, 24 hour pool, friendly staff

lack of laundry machines

towels, the phone didn't work, brown dirty broken caulking, stained ceilings, missing chair, no laundry facilities

no onsite laundry

i had to go to the laundry mat to wash our towels due to the hotel running out of towels

we had to dump our used towels in a laundry shute every morning and go to the front desk to ask for more towels

no room service/regular breakfast vs. continental

the pool was a bit dirty when we arrived but the next day was clean

swimming pool

pillows were lumpy - hallways are dark - this location has a crappy 2.5 ft pool.

i didn't like the pool and the gym, the pool was to shallow and the gym was too small.

we were disappointed the bar was closed during our stay.

ev charger was great!

the hotel also has a gym, which i used

ev charging was not included. not free.

liked that there was a bar downstairs, nice outdoor patio by bar

she provided us with complimentary drinks voucher for the lobby bar and made sure our names were on the list

the staff was very friendly. the bar was great

gym, location. the decor

next time for sure:), same with the pool and hot tub

put all the owners with pets in the same floor and my room i think has fleas

great amenities like gym, pool, breakfast, and on site laundry

love that they offer a free breakfast! kitchenette in room is great too.

our studio was perfect for our family of 4 and the mini kitchen was convenient

very clean and staff was very friendly. breakfast was amazing!

didn't like having to pay extra for parking and the limited gym amenities

not enough parking slots close to room.

pool is beautiful and major restaurants across the parking lot

the staff was beyond incredible. very clean room and awesome location. also enjoyed the pool!

jacuzzi was outside, i think it should be a indoor and outdoor door pool that s all

staff was wonderful parking easy the bar and the custom breakfast also the quiet halls

broken auto window glass in the parking lot was not comforting as it was apparent a car had been broken into

pool was under maintenance and that was the main reason we stayed at this hotel-price and the pool

clean smell; great breakfast

keep breakfast heated up more. it was cold.

nice gym

leaf blower one morning and noisy laundry carts on wooden decks on mornings when we slept late

somehow it seems to work for kids and adults

love this hotel, is hated with allows for the kids to run around and have fun during our stay

the location, the room, the pool, the fire pits, the entertainment, the staff

beautiful gardens, pool, pet friendly

room had weird smell and was close to laundry room which was loud all night, but they immediately moved me to

the laundry

staff ,free breakfast,cleanliness

respect to the customer, if there is any accommodations not available, pool cleaning, grab and go breakfast,

wish the pool would have been indoors, or had a hot tub

pool for kids to swim some

pool could be better and more up to par

the restaurant & bar was closed, had to find another place to eat

i like that the pool was open and the gym was 24hrs

i like that the pool was open and the gym was 24hrs

rash i now have all over my body that's either from bedbugs or an allergic reaction to the laundry soap the

laundry facilities weren't working.

laundry room totally inadequate

the guest laundry was put of order.

had to get towels for bathing because laundry services didn't make it up with towels

laundry set up. try installing a credit machine on the washer/dryer so no need to get quarters.

coin operated laundry. app or card controlled would be much easier

my room had someone else s dirty laundry under the bed

took coffee out of lobby to early. expensive to do laundry

the lollipops in the lobby were fun for the kids (and adults

had an amazing experince, thank you to the kitchen staff marlene and maria for their really good service and

really a didn t like but more of a suggestion: i believe a coffee bar would just be the cherry on top

the hotel had a huge free parking lot

parking. hallway rug could have been vacuumed.

parking was plentiful

place to do your laundry ($2

very pet friendly, lots of places to walk your dogs

no room service in the hotel at all..

we wish the pool was heated.

absolutely fantastic hotel, spacious room, kitchen, sitting area, huge bathroom.

no laundry of site.

fact that they don t have a laundry room and their gym was closed

pool was freezing. wish it wasn t that cold.

fact that they don t have a laundry room and their gym was closed

the room was clean and the breakfast was delicious

two is please move your bathtub support bar to the back end of the tub where one would normally enter to take

sheets on bed were dirty with stains of something and at the gym only one run machine worked

parking was free and accessible

room service skipped our room

there was a lot of people hanging in parking lot

only complaint was there was no laundry bag provided but no big deal.

in the room, carpet filthy elevator, ice machine and laundry room out if order for over two weeks homeless

the guest laundry was out of order.

need updated laundry facilities

were missing bath towels in our room and were only able to get one because they were doing laundry at the time

free laundry was especially appreciated

breakfast with hot and cold selection hot and cold drinks - good choice for breakfast laundry facilities - no

the gym was combined with the laundry.. that was a turn off...

outdoor garden good as was the laundry

pet friendly and laundry facilities, couldnt ask for more

everything i needed was included in the room and the addition of free laundry was great

there is also a laundry room and a gym of the first floor, free of charge

my parnter and i very much likd the idea of a complimentary laundry especially for those

there is a laundry center available for all registered guest

really nice that there were laundry facilities available

no laundry facilities

there are no laundry facilities in hotel building

laundry available to do yourself, $2 washing, $1

i wish they had laundry, but luckily i had friends close by!

did not like the view that my room had we were on the 6th floor looking at a parking garage ud83dude29 would

breakfast and the complimentary 24 hour laundry services

it would help to have instructions and a change machine in the laundry room

i liked the location, cleanliness of the rooms and free use of laundry machines.

breakfast was very good

room was so comfy and pool/ jacuzzi was very nice.

good breakfast. friendly staff, clean rooms

was great, bed was comfy, very close to all of our locations, free parking, and quiet

parking could use better brighter lighting.

staff, quiet rooms, ample parking

loved the spa and pool also

wifi was not as strong in the bedroom location.

the kids running around and yelling.

room was good, lots of channels to choose from, breakfast was amazing and my kids loved the swans

excellent reception, with snacks for the kids. we really enjoyed it.

available pool and gym

bag of dirty laundry outside 104.

parking was easy and breakfast was nice

we got a king suite which had a fully stocked kitchen

we also had a small kitchen and a beautiful fireplace

missing utensils of kitchenware

on site laundry helped immensely and we left well rested and satisfied with our stay

friendly laundry price reasonable

i didn't get information about wifi

parking seemed limited upfront.

i specifically selected this hotel because there was a bar in the hotel

it had laundry room on site.

i think the best thing is free laundry opportunity, but it's outhweight by the bad behavior of the stuff and

after our departure they charged us for a allegedly broken laundry basket 25$

the gym/ laundry also great so can exercise whilst getting clothes clean

free laundry