with in a few minutes walk, you can reach the sea, the laundry, and many restaurants

super comfy, loved the fireplace couches and tables. great for playing games

also the yogurt parfaits with homemade granola for breakfast were very good

wifi worked well

lack of parking space

we were on upper level corner by laundry area

location, very nice room, great breakfast!

it was clean, quiet, comfy and location is great! they even have a waffle maker for breakfast!

it is also convenient to downtown pacific grove, the beach and the muni golf course

room, lots of light, clean laminated floors, spacious, great parking

somehow their poorly behaved kids and pets are just

breakfast is excellent

breakfast with many options

the outside patio has ample seating, with a fire pit and large fireplace

everything as perfect: comfortable beds, easy parking, nice hot tub

simple good breakfast, comfortable beds, pet friendly, amazing location and very friendly helpful staff

lovely breakfast with table service

no room service

would like towels weather you need room service or

the only room in that area that had no view. the laundry room was right outside our window!

no laundry in room/on same day, no a/c which was difficult for us

we looked at a wall for the laundry/cleaning staff

no grill but comfortable rooms, no tv and slow enough in room wifi to limit our urge to be constantly connected

good parking facilities

the room itself was huge and really beautiful, with a comfortable bed, two sitting areas, a fireplace, a spa

bathroom was also excellent great spa sized tub and lovely lily of the valley scented soaps

loved the happy hour and breakfast was excellent

breakfast was deliver by picnic basket, right to our door

itself was huge and really beautiful, with a comfortable bed, two sitting areas, a fireplace, a spa bath and a

put us in a room nearest the ice machine, the elevator and the laundry room

the pool was exceptionally small, barely a lap pool.

the bar is quite noisy in the evening, we went to the salon to have some more calm.

no free wifi !! why not ?

which was a serious bummer for our upcoming 6 hour travel day when we checked out with 2 little kids

comfy bed, ocean view & fireplace.

everything was great. no dining area, but it was nice to have room service option

good food from room service

great view of the bay from our room which had a comfortable bed and a working gas fireplace

i tried to stream netflix but the wifi didn't work

was a shame there wasn t a laundry room as we were travelling about and hiking we needed to wash some items

no laundry facilities. no room service.

we wanted to do the laundry at this hotel because we had been travelling for quite some time already, but they

it was my first time taking my kids for an overnight stay and it was a good place to walk to

shared a room with our kids and would have preferred more blankets in the room and queen beds instead of double

no laundry.

no laundry facility on site

parking was also free

beautiful, clean room. peaceful atmosphere. great staff and hot breakfast.

there were many selections of breakfast items

basic discrepancy between what the hotel laundry list said about days of operation [not on sundays and holidays

day we were there we had to ring housekeeping to come & clean our room we put laundry out but it was not delivered

also front desk staff handled a miss delivered laundry quite well and offered compensation

the laundry wasn t open on weekends

laundry person didn t understand english when picking up laundry

about a ten-minute walk from the busy part of cannery row and great stuff for the kids to do

everything was amazing. location, view, breakfast brought to our room

staff, very clean rooms with all the home comforts you could wish for, breakfast in the room was a really nice

wifi access was spotty

the spa on the 4th floor is a beautiful touch

the laundry and pipes are leaking in the parking garage so the floor was flooded and smelly

- laundry is collected at 8am only and this wasn t communicated to us meaning we could avail of the

it doesn t have laundry room

the hotel is pet-friendly and made it easy for us to stay with our dog

fee for small pet not visible when i was booking we had room on level 2: we could hear people (walking, talking

it was hard to find information about the hotel - whether there were laundry facilities, room service or how

didn't like that i was charged twice for laundry when it was only done once

laundry service was not available even if they mentioned so, breakfast not included and parking

first room was very noisy - positioned above the laundry facilities

lovely outdoor pool for the good weather

laundry loved that there is an industrial-strength washer/dryer that is free to use whenever i need

the availability to do laundry was a pleasant surprise and very useful for this trip

me a connecting room and you could hear everything from the other room - not good when you have kids trying to

location cleanliness kids friendly

hotel with friendly staff and amenities, delicious breakfast, great location, short walking distance to the old

no breakfast no iron no laundry service first room bad smell but staff very happy to change

no in-house laundry

rooms were a little run down with the carpet looking like it needed to be replaced a year ago

we were upgraded to a very nice fireplace suite as we were on honeymoon

loved the rooms and fireplace!

probably from the laundry but definitely affected my mental state for a bit

were put in there old section and right across from where they do the laundry, which was loud till about 9pm

had a little hiccup with the laundry service and our clothes weren't available before we checked out; however

we really enjoyed the fireplace in the room

i wish i could ve stayed longer as the pool and spa services are opening up but w reservation only

there is an on-site coin operated laundry which is great

the guest laundry is in a different building from the main one i happened to stay in.

room was beautiful comfortable beds n pillows , front desk were very nice helpful plus it has laundry facilities

we were pleasantly surprised by the amenities - pool, hot tub, laundry - all a plus

you could do your own laundry and hotel was close to shopping centers

no guest laundry.

a little basic - no laundry ect

there s no laundry which for a best western plus is absolutely disgusting and unacceptable

no laundry

laundry facility would be so helpful.

what we didn t like about the property was not much parking

free wifi, good signal

wifi didn't work in room, breakfast was very limited.

parking is limited but still close to the rooms.

complimentary breakfast free parking good location - close to shops & restaurants helpful staff value for

there was no laundry

the breakfasts were amazing and the roof bar was a real added bonus - highly recommend anyone looking for an

room service was very thorough and the whole hotel is very clean

was friendly and conversational, the room was elegantly designed, the complimentary beverage and breakfast

location and roof terrace lovely breakfast free parking wifi ok

laundry services available and strong wifi in the

very large room fridge and microwave was handy laundry facilities were useful

gave directions on their laundry room and local facilities

parking is a little bit tight, but there was plenty

the suite room is spacious and beds are comfy. wifi works well. overall clean.

we chose the hotel because of the availability of self-laundry and were happy to find the facilities well

pool, cleanness, laundry, coffee corner

laundry room should be updated the machines were very smelly

room was across from the laundry room

laundry and parking were convenient and the rooms were very clean and large

i loved that the gym had peloton bikes- so cool

wifi never worked , water out for hours in all the rooms

they even have games by the pool for the kids

super clean rooms with a great pool area and gym

there's also golfing, heated pools, spa and restaurants/bars

we informed laundry and the front desk, multiple times

hotel room was not clean and dirty laundry was still out in front of our room

ugly exterior, laundry was left outside room all day, food was expensive.

i didnt like being under a supply or laundry room

also, there was no laundry service available

the beds were comfortable and the guest laundry was very handy

a bit noisy in the room and a pity the laundry was always busy

laundry doesn't work, the staff apparently knew but did not inform us in advance, washer dirtied

also did not like that there was no ice machine or guest laundry that i could find

only thing i can think of is the washroom the washer didn't work for the self serve laundry

there is no laundry

also no laundry services

guest laundry room, when asked about restaurants was told about chains that all cities have and front

spacious parking , spacious room , location , breakfast

affordable, spacious, clean, plenty of parking, great breakfast, quiet.

our unit was on the first floor right across the utility rooms and hoter laundry and it was pretty loud and

room location, across from the maid storage/laundry room

think our only discomfort was that our room was right next to the cleaning ladies laundry place

they would have put us on the first floor since we had two kids 5 years old and under

only could have been better with melon served at breakfast.

the hotel has a self laundry too to my surprise

my kids were so happy and would love to stay in embassy again in the future

pool was crowded and when people came out they left a trail of water on the floor and in the

the pool was closed for remodeling

the kids loved the pool

nice staff. 24 hour staff on duty. good laundry room.

staff, laundry great selection bin for vending machines

there is a laundry service available (for a fee)

good service by raoul. cvs right next door laundry facilities

it was well placed to explore monterey area, laundry facility, helpful staff

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn t a problem

everything. beautiful. clean. love the events. love the bar and community feel on lobby area

rooms were pleasantly decorated; and location is quiet. spa bath.

if you don t want kids under 3 years old just let people know and i book a different hotel

the upper level guest had kids and they were jumping at late night

love the fireplace in the room, the breakfast is such a nice touch

ample parking at hotel and on street