there was no laundry

the fireplace in my room didn t work. no wifi.

lovely breakfast food, well cooked and well presented

breakfast was so delicious and loved the cute little tea cups

the breakfast was delicious

we chose the hotel because of the availability of self-laundry and were happy to find the facilities well

room was across from the laundry room

good views they have laundry but needs lunch in their restaurant

our room is above the laundry room, so for the whole morning it was filled with the waste air from laundry

laundry room should be updated the machines were very smelly

location, pool and lawn game, decent size of the room, buildings are spread out

sitting, kids games, pool, gym, nice outdoor swings, fire pit, live music on saturday evening at restaurant,

were a bunch of extra charges and taxes on both the room and room service, and while this is common in the us

this hotel has golf course and tennis court that allow us to do extra activities making more it more fun

there's also golfing, heated pools, spa and restaurants/bars

the guest laundry is in a different building from the main one i happened to stay in.

room was beautiful comfortable beds n pillows , front desk were very nice helpful plus it has laundry facilities

in house guest laundry was a little difficult but we worked it out

there is an on-site coin operated laundry which is great

); helpful staff and super facilities (guest laundry facilities for we long-time

there s no laundry which for a best western plus is absolutely disgusting and unacceptable

is spacious, brightly lighted, laundry facility is good

no guest laundry.

a little basic - no laundry ect

laundry facility would be so helpful.

had a little hiccup with the laundry service and our clothes weren't available before we checked out; however

probably from the laundry but definitely affected my mental state for a bit

were put in there old section and right across from where they do the laundry, which was loud till about 9pm

were unable to utilize the spa due to no available booking

staff, lovely feel to hotel, pool area lovely, gym was ok, beds very comfortable and room

no in-house laundry

no breakfast no iron no laundry service first room bad smell but staff very happy to change

wifi only worked in the bedroom.

only reason to stay here is if you absolutely need to stay in downtown monterey and have pets

the huge bed and fireplace

laundry loved that there is an industrial-strength washer/dryer that is free to use whenever i need

the availability to do laundry was a pleasant surprise and very useful for this trip

service from staff, awesome breakfast, awesome location if you want to be close to the aquarium, farmers market

room service menu was varied and reasonable and better than average

/corona virus no facilities available that i normally would have used like pool, restaurant, gym this was my

laundry service was not available even if they mentioned so, breakfast not included and parking

didn't like that i was charged twice for laundry when it was only done once

it was hard to find information about the hotel - whether there were laundry facilities, room service or how

first room was very noisy - positioned above the laundry facilities

room service was not good and they messed up my order.

- laundry is collected at 8am only and this wasn t communicated to us meaning we could avail of the

it doesn t have laundry room

the laundry and pipes are leaking in the parking garage so the floor was flooded and smelly

front desk was very accommodating and friendly. breakfast was very good.0

fireplace and the deck the room is big also

more parking (not the hotels fault)

the parking was super convenient

wifi didn't work in room, breakfast was very limited.

with a proper private parking area

not enough parking, maybe more property could be bought to add more to the motel?

very large heated pool..caf?microwaves with mini fridge- blow dryer -iron and laundry room!

was stated that there were onsite laundry facilities

also did not like that there was no ice machine or guest laundry that i could find

laundry room on site, fridge and microwave in room, separate towels for pool so you don't have to

big clean updated rooms, outdoor seating area, on-site guest laundry

very large room fridge and microwave was handy laundry facilities were useful

gave directions on their laundry room and local facilities

laundry services available and strong wifi in the

were able to use- for a fee- the ev charger located on the property

the suite room is spacious and beds are comfy. wifi works well. overall clean.

our unit was on the first floor right across the utility rooms and hoter laundry and it was pretty loud and

think our only discomfort was that our room was right next to the cleaning ladies laundry place

room location, across from the maid storage/laundry room

we loved the waffle maker, my kids loved it

also felt the room needed some updating regarding technology with better wifi, possible usb outlets, a small

motel 6 refused to trade some quarters for the laundry machines, which made it very difficult to do our laundry

good service by raoul. cvs right next door laundry facilities

pool was cold, laundry room out of service

a room with a fridge / microwave (not all rooms have it) but i saw a microwave for public in the laundry room

it was well placed to explore monterey area, laundry facility, helpful staff

a nice partial view of the marina and could hear the seals from our room which was a hit for the kids

no restaurant bar or pool.

pool looked dirty

a nice partial view of the marina and could hear the seals from our room which was a hit for the kids

the complimentary breakfast was delicious

also front desk staff handled a miss delivered laundry quite well and offered compensation

laundry person didn t understand english when picking up laundry

basic discrepancy between what the hotel laundry list said about days of operation [not on sundays and holidays

day we were there we had to ring housekeeping to come & clean our room we put laundry out but it was not delivered

the laundry wasn t open on weekends

no laundry.

no laundry facility on site

wifi even extended to underground car park

parking was also free

wifi did not work well with my daughter s ipad she was the only one logged into the wifi

was a shame there wasn t a laundry room as we were travelling about and hiking we needed to wash some items

no laundry facilities. no room service.

we wanted to do the laundry at this hotel because we had been travelling for quite some time already, but they

the wifi was tricky to connect to

shared a room with our kids and would have preferred more blankets in the room and queen beds instead of double

we loved everything including the room service and the binoculars in the room to watch the otters

i loved the room and fireplace! it was appointed so lovely and cozy. super comfortable bed too!

excellent room, very clean! quiet, breakfast was good.

the fireplace and the view

-the unexpected view -the late check out -the stormy weather (how'd you do that?)

also no laundry services

guest laundry room, when asked about restaurants was told about chains that all cities have and front

there is no laundry

not knowledgeable regarding wifi connectivity, she gave me a phone number to troubleshoot with provider

the wifi was fast and steady

the hotel has a self laundry too to my surprise

also, happy hour line too long and not enough bar staff for this

it was extremely clean. loved the indoor pool and christmas decorations.

very slow room service

the bar was there but it did not say anything about complementary

by tuesday am instead of putting my laundry away, i put it in the trunk of my car and reserved the room at

ugly exterior, laundry was left outside room all day, food was expensive.

i didnt like being under a supply or laundry room

we informed laundry and the front desk, multiple times

also, there was no laundry service available

put us in a room nearest the ice machine, the elevator and the laundry room

the pool was tiny

couple of my guests slept on rollaway beds intended for kids ; uncomfortable

i love the outdoor seating facing the ocean and the pool/jacuzzi was wonderful

was a fireplace in the room, a large private balcony (about 12x12 feet), and the bathroom amenities were

fireplace

parking but no other available possibilities since it is in a residential neighborhood

relaxing stay, comfortable bed,friendly staff,vintage decor,excellent location,free parking and walking distance

the friendly staff, cozy room, location, and food, and the spa tub

bed extremely comfortable auto fireplace lovely. staff very very good

we loved the food on site, the pool is heated so swimming in 59 degree weather wasn t a problem

everything. beautiful. clean. love the events. love the bar and community feel on lobby area

somehow their poorly behaved kids and pets are just

breakfast with many options

the outside patio has ample seating, with a fire pit and large fireplace

breakfast is excellent

with in a few minutes walk, you can reach the sea, the laundry, and many restaurants

the beds and pillows were very high quality and the wifi was fast and reliable

we were also provided nice breakfast with pastries, tea, and their homemade yoghurt parfait

parking was not so good, but nothing they can do about that.

lack of parking space

chocolate dipped strawberries and an orchid; loved the tranquility - in room fountain, gas fireplace, deep

was very quiet, we had a fireplace, bed was exceptional

also, kids were up and playing in the garden area at 7 am, waking us up early

parking was a little rough

everything was walkable and we had parking on site

we looked at a wall for the laundry/cleaning staff

no laundry in room/on same day, no a/c which was difficult for us

the only room in that area that had no view. the laundry room was right outside our window!

not enough wood in room and no free breakfast

really enjoyed the heated pool, the free breakfast was great all of the employees in the dinning areas were kind

we were on upper level corner by laundry area

nothing to report on lack of parking, room was very tidy no complaints there either

parking was suitable

great showers...comfortable bed...quiet...breakfast comes with your stay

parking a little tight but had many spots to park

breakfast very simple , not very good

vid times) nice touch!

wifi never worked. desk clerk essentially lied to me on this issue.

location was great. surprised by breakfast basket!!

the breakfast was delivered to our door in a basket and included a great array of items