beautiful location. excellent breakfast. bar area pleasant to sit in.

nice little bar with selection of bottled ales

bar meals would have been better for us

afternoon tea, restaurant food was yummy and spa bath was a great experience

the location, room, spa bath, food, friendless of staff and the log fire!

bedroom was over kitchen & a bit smelly.

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

good selection of drinks in the bar afternoon tea available good parking

lots of parking

our dinner was ok, but not super; the wifi was rather unstable

wifi not good at all

wifi connection in the room was low.

everything is good, the spa in room is awsome!!

that the restaurant was closed and the wifi at the back yard rooms could be stronger

the shower was a bit difficult to operate and water got on the floor. the wifi was a bit iffy.

room we were put in backed onto the skips and laundry

the room overlooks the bins and the laundry left out in the rain

that the smoking area be moved well away from the main reception area, maybe to where the dirty laundry is stored

very hot, room overlooked bins/dirty laundry storage area, light bulb out in bathroom, peeling wallpaper, toilet

the laundry was delivered in the early hours and it was loud

a pleasant place to stay. a friendly couple and a great breakfast.

accommodation clean and comfortable good breakfast and great interesting hosts will stay

great cooked breakfast with lots of choice

the single room was spacious with a large bathroom, everything was clean, and the breakfast was delicious and

had left everything that i needed for a cuppa,and biscuits to keep me going until the wedding breakfast

hotel was centrally located in the town with secure private parking and its own restaurant and bar on the premises

only very minor thing was a poor wifi reception in the bedroom - it was ok standing by the door but elsewhere

wifi not brilliant but could live without it anyway.

tasty breakfast, really clean rooms, very hospitable and very kind staff

clean and tidy. good location. private parking.

however laundry was all spotless

very useful in-house laundry service as well

rating than its current 3 stars (which is due, we understand, to its not having a lift or 24 hour room service

staff were very friendly & helpful and breakfast was tasty and well presented

loved the bar area, lounge area and dining area

and as sound carried we could hear staff conversations clearly as well as staff emptying bins and laundry

it smelt like dirty laundry and reflected it with scummy bubbles

overlooking a roof top and som metal box which affected the wifi

we had room service on our last night, paid over 40 for two burgers, the chips were cold and soggy,

gammon sandwich and sweet potato fries were very nice and ordered through room service as well as the warm

our room - which was small, not enough room to walk around the bed really - was next to a laundry room and we

but our room - which was small, not enough room to walk around the bed really - was next to a laundry room and

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

ample amount of parking at the hotel

ev charging was advertised via booking

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

did not use wifi breakfast first class

ample parking, free wifi, nice clean accommodation

breakfast set you up all day

- exceptional host who s attention to detail is second to non - very clean with an excellent breakfast - peace

to be doing everything from greeting you ,to serving breakfast and evening meal also behind the bar

hotel location was superb, close to all the shops, bars and restaurants

a terrific bar area (poor selection of local real ales) but great room for a night cap

had room service~ light meal was well presented and tastiy with much more on plate than expected

the rooms, we're clean and comfy and breakfast was lovely

for the location and size of the property, it would be useful to provide services like laundry

on day of leaving and coming down the many stairs, there were lots of laundry bags, cleaning materials and

wifi in the room was patchy, certainly not sufficient for streaming iplayer and now tv programmes

said the top floor was unbearably hot didn t sleep a wink -no manager in all weekend just kids - they

no longer able to purchase drinks late at night, even for room service.

from the room i was staying in, i saw laundry (pillows and duvets) sitting on a stone floor like outside

delicious breakfast and food in the evening

wifi didn't make it to our room.

i had plans so didn't use the bar and other facilities, lovely outside space i need to explore next time

breakfast was very good

we found a laundry cupboard in the room with spare duvets in

easy parking

delicious freshly cooked breakfast and home made cake on arrival which was much appreciated after a long journey

breakfast was fantastic

superb choice for breakfast, well cooked and

pet friendly hotel and was not able to sit anywhere with my dog nothing nearby at all not much on

room was good breakfast was good wifi was great

beds comfy. kids go free meals were a bonus

to another room where we could mobile phone reception as it was non existent in original room and wifi was down

bonus of having free parking outside hotel

faults, lovely modern room considering we were in a pet friendly room, top quality food and customer service

had room service in the evening and this was wonderful

very friendly and helpful staff. great bar and menu. all in a beautiful location.

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

staff, the christmas decorations, the gingerbread men with the tea and coffee in the room, the bar and restaurant

for executive room no towelling robe as described room by laundry so we could hear the noise very early in the

wifi is excellent and the bed was really comfy

of a reliability issue with one of the ev chargers but the close proximity of the chargers meant we could watch

it's nice hotel and my husband happy and my kids as well.

no problem with parking as

the breakfast was outstanding and really set us up for a days travel

location en route sheffield to holyhead; good parking, staff really helpful with wi-fi connection; excellent

very convenient location for my purpose and facilities are fine (i didn't get to use bar or restaurant this

but what made it special was that all of the staff (from reception to room service) were all very friendly,

quite basic with options of burgers, pizza, pasta etc but very nice and would be good options for kids too

in the car park with smashed windows, no milk in the room, shower intermittent pressure, dirty laundry bags

room was clean bed was comfortable staff were friendly wifi kept dropping throughout my stay

plenty of parking

wifi didn't work in room

to top it off, the free wifi had good speeds, and made me able to still work from my phone while staying here