a duvet cover that reeked of laundry softener continental breakfast poor, very limited tea and coffee available

was swapped for me 2nd day but the cover absolutely reeked of a very strong laundry softener

free wifi

plenty of hot water excellent shower &bath great sea view lovely complimentary breakfast we had early check in

very accommodating when requiring early check in

for me the bed was comfortable but if you ask my kids they did enjoy the sleep on the bed.

buffett breakfast was excellent

this was despite the website saying facilities included 24 hour room service

lovely room sizes excellent breakfast. staff couldn't have been better.

i found the staff really friendly and their was a excellent choice for breakfast

exceptionally good housekeeping staff, i had difficulty getting past the laundry trolley due to using a walking

they had definitely been through the laundry but still looked a little

room service ordered 2 jacket potatoes 1 had nearly no beans on the other was supposed to be

breakfast was cold rung room service one night 6 times answered then hung up

location was convenient, the fitness centre especially the pool for my kids was great, the cinema on the door

really good clean hotel with friendly staff and an all you can eat breakfast

bedrooms , fab sea view and great bar and restaurant

room service food order burger was burnt more than 50% yet was served

breakfast was excellent

complimentary soft drinks free wifi

they had an on-site coin laundry

for housekeeping to make the beds and change the towels during our stay and that there were guest laundry

run, comfortable beds, great food for breakfast and evening meal, quiet area

mix of breakfast and we're out all day oh yes ramp an lift for older or disabled access an bar an room service

free water and biscuits daily went down well with the kids

there was a noise pretty much all night, sounds like laundry or something similar, so the sleep wasn't comfortable

30am by banging when laundry was delivered

bar prices and food prices were all fare with seating on the front

lovely location. good wifi.

great bar and gourmet grill in the hotel. staff very friendly and helpful.

bar staff very responsive and staff worked between departments when customers were waiting

the room service was quick and the food amazing

room service was tasty, hot and

it didn t have drambuie at the bar on this occasion, but that was a minor error.

bar is open until late (midnight for guests)

was cold - there was a draft coming under the door laundry service was quite expensive for

lovely breakfast

tv with kids channels, and also dvd

the wifi worked perfectly fine

wifi was easy to connect to and good strength

rang laundry who hung up twice had to personally go and get new towels etc

staff were out of action, it would have made sense if they were repaired, especially when moving laundry

were scuffed in many areas where the cleaning staff had collided with the woodwork with their laundry boxes

on the premises: one of the lifts was marked as out of service; some of the equipment in the gym was unusable,

for the energetic there is a gym and swimming pool the location on the promenade was perfect for sea views and

worst bugbear was a very noisy factory/laundry

reception also helped us to arrange a laundry service which was really appreciated

it was set at the back of the hotel which was ideal with young kids on a saturday night as it wasn't too noisy

reviews said how wonderful the staff were and great breakfasts

the view was spectacular the location was superb with a park across the street for the kids and the main shops

the hotel itself was ok, but constantly walked passed a henry cleaner, always laundry bags left in secondary

no hardship but it would have been nice had someone just done that (no extra laundry charge occurred for that

good service , clean , good attention to detail - food good - very good wifi - friendly staff.

kitchen could have had a few more utensils

the cooking smells coming from the kitchen below and size of room

a beautiful suite with a beautiful view and very useful facilities (such as gym and laundry room)

the workout room and laundry were a nice surprise

the bed was very comfy. bath was great. sky and wifi.

down but kids loved

a beautiful suite with a beautiful view and very useful facilities (such as gym and laundry room)

wifi was not acceptable, i travelled for work and the wifi kept disconnecting and it was nearly

my second problem was, i couldn't get hold of room service

- the bed is comfortable - free wifi - very good location

clean room, excellent staff, lovey lounge and bar area

location brilliant, food and breakfast choice amazing

great not having to have the room cleaned every day - we waste so much money and resources on laundry i really

excellent laundry service at extra cost

we were with had a room underneath the gym which disturbed them early in the mornings

pool was great, opening hours were good, 7-21

great breakfast too, in a big, well appointed restaurant bar area, overlooking a golf course