breakfast is not included you can use the cafe bar on the ground floor they cook their own croissants and are

beds comfy and coffee bar available.

i had all i needed although there was a wifi problem which took 2 hours to fix - i think that could have been

excellent room (upgraded), complete amenities, comfy bed, clean towels and beddings, strong wifi, cleanliness

great tapas bar nearby

wifi is useless, never works it is not acceptable that nowadays there is not a reliable and stable

free parking right outside

breakfast was also very good

excellent snack bar menu

sunday no dinner no room service have to wait until 8:30 pm for cafe cuisine to open

beautiful room , very helpful staff, great value, nice bar too .

were not offered any wifi password

it s pet friendly and there s a park area at the rear for walking the dog

good location. available parking nearby. pet friendly. nice cafe breakfast

amazing because they host pets without any problem

would liked to have had laundry facilities within the hotel

room service. couldn t order dinner until 8:30pm, late when you are starving.

also in winter availability of room service and drink / alcohol facilities are

no 24h room service

wifi, worked half the time and very weak when it did work

no laundry facilities because of holidays.

were friendly, location was great only a short walk to the main tapas and bar area

the wifi was not great. it cut out constantly.

good location and easy parking nice restaurant and bar next door

however the bar staff were very good and the food was very good

expensive parking and bad wifi

pet friendly. clean, comfortable and welcoming.

had a family suite for the kids

the bar was disappointing. no red wine.

the decor, the furniture, it was just lovely, private parking, very pet friendly.

they will do laundry for 10 euros per load

we asked about laundry, they said about 6 euros per bag, we had 2 bags

good wifi

excellent breakfast

breakfast buffet very tasty with different offering of savory options each morning

the wifi was spotty, but that was ok

bed was comfy, hot water, wifi in the room

cost for pet was more than expected

staff was using lift to move laundry so lift was unavailable to take luggage at checkout.

they also don t have laundry facilities and you have to go on a 10ish minute walk to the closest laundromat

couldn t get the wifi to work

wifi not very reliable.

the wifi worked even on the third

staff apologized and management even sent a free room service snack which was very nice of them but there needs

room service and location

great that they offer ev charging

the bar on the top floor was closed as well as the terrace because the season was 'over'.

no room service available late night and no drinks available at the room

good location, laundry service, good air conditioning, helpful staff.

of everything, and lots of restaurants and coffee shops around, no access to cars around so kids can run around

the rooms were great for a family over 2 floors. wifi was very good.

however, as a hotel guest i could not register for the diner and no room service was available

wifi no good

nothing all was good restaurant bar downstairs very convenient.

also, the wifi password posted on the card in the room is wrong

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

family room was good for two adults and two kids

the breakfast was better in the bar as in the restaurant (breakfast buffet)

very expensive laundry

no laundry

laundry list could be clearer but that's such a small thing.

i would have liked more written information on service such as laundry etc. in the room.

the distance that i had to carry my suitcases the lack of laundry facilities on the site.

of the cathedral and bathtub was a bonus, bar with snacks downstairs, laundry and store nearby, staff bent over

market and laundry less than a block away

location close to cathedral ad well as useful services, laundry, pharmacy and supermarket

although i did not have a problem with this but they do not have a laundry service but there are laundrymat

no laundry service and probably a little over priced for what you get.

having a bath food selection for breakfast no laundry service in overpriced

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

quality bathroom - clean, well equipped breakfast - solid choice, great taste, decent coffee wifi - worked

would preferred an outdoor pool

the bathroom is well equipped and designed, with places to hang my laundry

apart from that, supernice rooms, a very pleasant bar for late-night reading, and an amazing breakfast

great location, room spacious and good wifi

the room service had very few

also, it would have been nice to have the bar open more hours

they would not let you get your laundry done on a weekend

setting, very comfortable beds, spacious room, great shower, good room service menu and very reasonable cost

second time i stayed in this month. love that they are so pet friendly.

comfortable room; good wifi; easy walking distance to the centre of burgos

pet friendly hotel but pet not allowed in restaurant

no laundry. breakfast should have fruit not just 2 bread.

fabulous location close to old town , supermarket and laundry

staff was amazing, we had four little kids and they were great to them, got us all rooms in same corridor, made

very convenient for a short walk to the cathedral and main restaurant and bar area

bar and bar staff

there were no laundry facilities although they were advertised in the room

wifi was dire

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

wifi was not always available in room but staff did inform us if problems they were having with it

spooky underground parking poor wifi loose bed - moved around room elevator hammering noise

there was a bar but not always open

the staff at the bar and cafe could be a bit more accommodating to clients who don t speech spanish

our dog particularly likes this pet friendly hotel

it was pet friendly

the bar didn't provide any snacks or tapas of an evening - it was the restaurant (which started serving

the website mentions laundry- but there is none on the property

everything was as described had a nice bar downstairs to cant really go wrong for the money

wifi connection not consistent had to keep signing in and signal fair

turned out okay, served in little bar reception area and pay each item individually

good wifi friendly staff in the bar downstairs the bar downstairs is good, nice outdoor area and

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

stay in an old castle, lovely helpful staff, secure underground parking, huge room, very peaceful, great food,

great location, superb building, good facilities/ parking

would appreciate cable internet, because i don't like wifi

room service menus needed in rooms

friendly staff at reception and restaurant but bar staff a bit abrupt

food available after 8pm either at the bar or in the restaurant

the staff were very helpful, the room was good, the food in the bar was excellent.

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

no wifi in rooms. aircon is a ceiling fan.