staff on arrival very unhelpful phone in the room did not work and the wifi code was wrong she gave me 3

location and nice bar especially for an early breakfast

really good buffet breakfast

not very good if it is raining or with kids and luggage

abrupt staff not so pet friendly unaware of additional pet costs until we checked out unaware that there was

they will do laundry for 10 euros per load

we asked about laundry, they said about 6 euros per bag, we had 2 bags

good wifi

staff was using lift to move laundry so lift was unavailable to take luggage at checkout.

they also don t have laundry facilities and you have to go on a 10ish minute walk to the closest laundromat

the wifi worked even on the third

looked a bit limp but there was a great bar round the corner doing good spanish style

couldn t get the wifi to work

good wifi but only one device per person allowed at one

30pm and there was no room service either

view from my kids room the snow falling on 21/12/2025 the amplified mirror in the toilet

the bar area very simple

wifi very slow and iffy with lots of disconnects. unsecured system.

good tapas bar and supermarket very close

bed was really really comfy and wifi brilliant

pet friendly. clean, comfortable and welcoming.

near to the centre and pet friendly.

expensive parking and bad wifi

good location, laundry service, good air conditioning, helpful staff.

room was big and convenient (looked like two rooms) they offered a welcome drink in the external bar (we did

wifi wasn't great, and i kept having to reconnect

the rooms were great for a family over 2 floors. wifi was very good.

great bar

poor wifi. needed to be near reception for it to work.

kettle we had to move to another room due to both of the beds squeaking otherwise it was ok wifi was

not fault the hotel or staff, but when i booked i was under the impression that there was free wifi and parking

family room was good for two adults and two kids

clean, bar right in lobby, just across bridge from center

no laundry facilities because of holidays.

location and the room service were great!

very central, early check in 13.00 very nice and helpful staff

pet friendly, excellent day menu

were friendly, location was great only a short walk to the main tapas and bar area

the laundry situation isn't ideal for peregrinos; there may be a self-service laundry closer than the

of the cathedral and bathtub was a bonus, bar with snacks downstairs, laundry and store nearby, staff bent over

had to walk a bit to find laundry facilities

no laundry service and probably a little over priced for what you get.

right beside cathedral and food/shops and very close to bus station, laundry services and post

i would have liked more written information on service such as laundry etc. in the room.

was located right next to the main cathedral and was very close to many shops, restaurants and laundry facilities

laundry list could be clearer but that's such a small thing.

the distance that i had to carry my suitcases the lack of laundry facilities on the site.

no laundry

they would not let you get your laundry done on a weekend

the wifi was variable

need more staff - there were 2 members of staff on duty for the bar area & the restaurant

a rich, varied, and very high-quality breakfast, an attached parking place for the car, and a pet-friendly

second time i stayed in this month. love that they are so pet friendly.

the bathroom is well equipped and designed, with places to hang my laundry

location, secure parking, modern bedroom with good bathroom. bar and breakfast.

needs a great bar in the basement area where u can sit comfortably

the room service had very few

the bar closed very early for this kind of hotel.

fabulous location close to old town , supermarket and laundry

no laundry. breakfast should have fruit not just 2 bread.

very convenient for a short walk to the cathedral and main restaurant and bar area

bar and bar staff

the bar hours were not accommodating to pre dinner cocktails

having a bath food selection for breakfast no laundry service in overpriced

pool area, too small, not in good idea looks tired the wood is not nice it looks unclean

the swimming pool and spa were uninviting as they were inside the building and extremely hot

wifi was not very good, the staff was indifferent bordering on rude, the tv was very small and

lovely large rooms, cleaned every day. facilities of a pool and gym was a nice bonus

there were no laundry facilities although they were advertised in the room

level 9, the room was comfortable and spacious if a little dated, the staff were friendly and the wifi

wifi was dire

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

bed was comfy. wifi worked ok. breakfast good with good selection should you want it.

would liked to have had laundry facilities within the hotel

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

it was smaller than expected, room service was closed and there was no coffee, getting in and out of the parking

no 24h room service

also in winter availability of room service and drink / alcohol facilities are

wifi was down no heat in room were given a portable unit reception staff ignored us for 10 min

very pet friendly and that sold it for me

get place to stay with your pet

nearby park good for those traveling with a pet

also the senor who checked us in and also served food and drink at the bar was excellent

the website mentions laundry- but there is none on the property

turned out okay, served in little bar reception area and pay each item individually

everything was as described had a nice bar downstairs to cant really go wrong for the money

wifi was weak

the morning and evening bar staff were very pleasant, helpful and cheerful

the staff were very helpful and happy at their work, my wife and i with our small pet dog were looked after,

english tv channel on tv to watch at night in bed the bar stools a bit high to sit at although tables and chairs

it was pet friendly

our dog particularly likes this pet friendly hotel

opening the window led onto a noisy balcony which was used by bar customers

as backpackers on the camino de santiago this stay was luxury, but we the laundry bill was very expensive for

the rooms are excellent, the parking is very convenient, excellent warm water pool, in a fabulous room where

the most beautiful swimming pool - gothic style

smart tv and wifi did not allow chromecast

this remote location has zero english channels on the tv and the wifi is very poor

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

for our overnight stay , great bar with good food and the staff were very efficient despite being really busy

little bit of bar noise below us but not enough to keep me awake.

room service finishes at 2300

plenty of parking, and good wifi

ideal for overnight stop on way to ferry menu diario excellent value and breakfast ok also a bar serving

we didn't want to go down for dinner so we found the hotel room service menu and chose a

bar for a coffee or drink

food available after 8pm either at the bar or in the restaurant