comfortable room, nice and tasty breakfast, laundry service

clean, helpful and polite staff, ac, no pets, very nice appearance, laundry onsite

no pool.

room nice, breakfast very good, gym nice.

wifi is slightly glitchy/slow, intermittently, mostly ok

new hotel with nice bistro, workout room and laundry facilities.

will not give you extra towels for your kids, and don’t care what’s so ever about you and your stay

my kids enjoyed swimming in the pool, and the bed is comfortable. the place is nice and clean.

it was close to the family we were visiting, great breakfast, and a great pool for the kids.

we went to the bistro for a wonderful breakfast where the chef also came out to wish us merry christmas

under cover free parking breakfast was handy laundry room was ok but needed a window or a/cmarc

pool could be warmer

and the pool were great

excellent free breakfast great in room facilities

the pool was packed and the hot tub spa was pretty hot!

they only had 1 dryer available and by the time my washer was done i couldn t even finish my laundry because

2- the laundry needs coins to use it and front dest can provide the coins only if you have cash to get it

clean and friendly laundry facilities close to walmart

there s a guest laundry! close to lots of shops and places to eat.

comfortable, has laundry facilities, decent breakfast bar & has a gym & a pool

there is a laundry room for guests with working washers and dryers

as a senior couple to visit our son and grandkids the jr deluxe king suite was huge

especially the breakfast is fantastic

the pool is small but warm, and the kids loved the water slide

pool was wonderful and rooms were lovely.

used the gym which was fine however fairly small and limited equipment

i did not set up your wifi because it is not a secure one according to my phone

good pool. good breakfast free parking

was very clean, the continental breakfast plentiful, and well attended with staff replenishing food, the pool

good breakfast, nice stuff . lots of parking

the restaurant had good food and the water park was so much fun

staff was great. great with the kids. pool was amazing.

pool water is very cold

was a great get away. good parking and kind greeting. covid procedures were well followed.

parking was a challenge

i was told i d have to wait for clean towels as they were behind in their laundry

laundry was piled up so towels were in short supply

rooms weren t cleaned properly, pop stains up the wall, dirty laundry bag behind the door

the laundry had 2 washing machines and 2 dryers, 1 washing machine worked, no dryers worked

convenience, good parking, clean, well appointed room-good laundry facilities

the pool was fun for the kids.

free parking

the pool was a huge hit with the kids and the bistro downstairs had great food

were lots of kids from a ball tournament and the staff did a good job placing us away from the noise

indoor pool and waterslide for the kids. gym.

laundry was a little expensive

only the bar and room service available in evenings

room had ac but it was loud and kinda slow. wifi was patchy and poor to use.

bar and kitchen close to early

gym and swimming pool

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and

room was extremely clean and comfortable and breakfast was

thin walls, old carpets, tiny elevator. pet fee was charged per pet.

love the hot tub and the pool as well

gym was stuffy. convenient but not exciting location.

liked the pool area for my children and how close the laundry room is close by

clean machine in laundry

we loved the pool and the kids loved the slide

underground parking - brilliant kids eat free - totally a catch as it made the restaurant #1 on my gotta try

couldn't login to wifi

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

location and the link to denny s and moxies was fantastic, to be able to do room service from those restaurants

quiet room...coffee...comfy beds...comfy pillows...clean.good room service

everything was fabulous the bar the restaurant it was an enjoyable stay

convenient with two restaurants attached to hotel, great pool and hot tub.

laundry is in the

it was nice to have a bath in the room and we were grateful for the guest laundry

the room itself was really nice as well and the sheets/blankets smelled like clean laundry

quiet despite being on a busy road, well catered for by bus and train, staff were helpful and the laundry was

excellent room. provision of laundry really useful.

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

laundry room was dirty

the laundry room is disgusting

was told pet amount was $10/day over the phone few days before arriving and then the lady at check in said

tv had terrible channels and was very old, the wifi was slow, and the breakfast only went till 9am, wish it was

you had to drive 5-10 minutes to find things like food, shopping or laundry

the hotel didn't have continental breakfast or laundry service in the hotel.

no laundry facilities

it's pet friendly, but make sure you bring a crate

room service delivery timing was miscommunicated and caused inconvenience.

laundry service was only offered every three days

proper laundry services is a solution not charging customer

they need to use some bleach in there laundry

to remove mascara because they said it would not wash out (it washes out fine when i do my own laundry) and i

laundry-facilities not very clean, breakfast ok for the price

also laundry facilities

laundry detergent and fabric softener were in same vending machine as snacks and candy

there was a laundry and the staff in breakfast room were lovely

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

didn t work, dryer laundry didn t work properly had to put 2x and it didn t dry

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

free laundry facilities comfortable beds

my laundry got stolen by another guest who threatened to

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

enjoyed the a/c & wifi & complimentary kurig coffee

a closer laundry mat less stairs :)

small space between beds and tv stand. not easy to find the laundry, more signs could help.

laundry rooom was very small and the dryer didn t work very well

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

laundry only had 1 machine and 1 drier, so difficult to access

big room - clean - it has a pool - good breakfast - not too many things, but ok - it has laundry - friendly

the breakfast and we had laundry facilities and parking

we had a room near the laundry room and was noisy, staff talking loud early in morning

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

good laundry facilities & friendly helpful

also, there is no laundry in the hotel

cot was not comfortable but ok for small kids dinner was ok but not great for the money we spent service in the

room service

size of room. view. many restaurants. casino. amazing staff.

small restaurant/martini bar on hotel lobby provides amazing included breakfast buffet

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

more art on the room floors. we expected to show kids more art not just lobby / main floor

great breakfast, bar with scrumptious food and plenty of places to relax

so convenient to stampede, food and shopping. the pool was extra special. great food.

3rd floor was noisy most of the night with staff working on maybe laundry,i am not sure what.

hotel, great breakfast, laundry (which we appreciated

is central, service is good, accessibility to guest laundry room is very practical and nice breakfast

fact our room card wouldn t allow up to go to level 3, the laundry

room, comfortable bed, laundry facilities was very helpful as we were on long holiday and were able to wash our

facilities around the hotel were all you would need and in excellent condition, we used the laundry room twice

they have a guest coin laundry that is really affordable, very convenient

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

man working there for more than 15y, and some of the housekeepers too while we were doing our laundry, so, the

there was laundry in the basement, which was useful

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

only one bathroom/change room in the gym/pool area

showers are amazing and the best part was the one18 whiskey bar connected to

your pool needs new lining.

the gym was nice but some of the equipment does not work

i also loved the diversity of equipment in the gym

room, the look of the hotel, the fireplace, friendly staff, cleanliness, the pool and hot

some gym equipment was broken

location, friendly staff, beautiful room with super comfortable bed, very nice spa and pool/hot tub

i like the hotel specially the pool, my kids love it. location is good.

the mini bar is fun and love the

the gym had a brilliant view of the city

modern, comfortable, clean

the following morning we got a late check out and took advantage of the spa upstairs for a massage

the spa and gym floor generally very confusing to navigate and easy to get lost

laundry room and staff kept coins and detergents at the front desk

the hotel had everything we needed including a guest laundry which is handy when travelling

good facilities with gym, swimming pool and laundry

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

they have a laundry and a place to fill your water up at (which some places don t provide)

location was great crew friendly there is laundry room

helpful friendly staff also very good laundry room and food very nice

good sized pool, hot tub and gym, and convenient guest laundry

there's a good gym and laundry facility too

coin laundry was welcome since my one week stay became two weeks

the hotel laundry room was handy especially when travelling through

can opt to do your own laundry here

laundry facilities were excellent

laundry facilities were great though expensive - $4 per wash, $4 per dryer, and a satchel of

new and clean, good laundry and gym

on-site laundry facilities, but hotel staff can send your laundry offsite for a fee and return it the next

wifi working perfectly

char bar across street was delicious

didn t use the gym, it was a short stay sadly, we would ve used it if we stayed longer

great pet friendly amenities

laundry was not available as advertised

very comfortable stay. beautiful view on the city. very good breakfast.

the staffs could do as i didn't realize there was going to be a bunch of kids there for a dance competition

the beds were so comfy it was hard to wake up in the morning and breakfast was delicious.

they allowed for a 1pm check out. so the kids had time for one last dip.

i'd stay again next time i visit calgary ( and i hope the laundry room will be available)

assistance and clear notification of all laundry facilities not working - no assistance to indicate alternative

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had

they have a laundry room on the 2nd floor which i really needed

staff good facilities (laundry room, gym and pool)

rooms do not have full kitchens. only have a fridge. not even a microwave

that the pool was out of action the first stay: and the spa was out of action the second stay.

kids really enjoyed the elite pantry because there were a variety of snacks and beverage to choose

early check in accommodated

great stay. they upgraded us for my birthday. pool, sauna, and hottub were great.

laundry room was being renovated but the staff offered a solution without me having to ask for one

guest laundry a bonus

had everything i needed. great location, decent buffet breakfast, laundry facilities.

the room was clean, the spa tub was clean. staff were super friendly and helpful.

there was a gym and washing machines downstairs however we didn't use

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

we used the laundry and indoor pool as well while we were there

for money, nice staff, spacious room, good location next to train station, guest laundry

laundry facilities

had a coin laundry to use

mini bar options were great too

for room service breakfast and i didn t even get milk and sugar with my tea

un secured wifi

no variety for breakfast and room service wish it has more to offer

no swimming pool, a terrible gym

an on site laundry and spa or pool would be nice

great gym and breakfast

staff were incredible, from james the valet to the two ladies working behind the bar in the evening (16th august

t easily find information for the on site restaurants and had to go through the front desk for room service

no room service parking was costly

pool was broken but you could walk 10mins to get to the delta to use their pool and

changing facilities for gym area and swimming pool need to be improved

location and the spa/gym.

gym and pool area were very nice with beautiful views

location and the pool on top

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could

the laundry was out of service

coin-operated laundry very handy

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

loved the underground parking area along with the available bonus of a laundry facility

of kitchen, laundry, and free breakfast

room was beautiful and clean, the restaurant was stellar and the gym was perfect for my

cleanliness, great gym, relaxing atmosphere

gym was well equipped

self-service laundry on site was ideal

guest laundry

excellent gym, opened 24 hours.

rooftop restaurant and bar with fabulous views

staff in the bar in the evening should work breakfast as they are better at managing

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

and they have laundry right in the hotel which huge advantage from my standpoint

great room service

staff were very friendly and helpful, room service was exceptional.

only down side to this stay was the wifi is $13 a day!!! and isn t even the best quality

their lobby area is amazing with the real fireplace - excellent place for

location, room amenities, parking, staff, great breakfast

because i came midweek the restaurant and bar are not open. i would rate it higher then.

breakfast was a little lacking. mediocre.

bed was perfect and the fireplace made the room super cozy

it has a swimming pool and self service laundry

laundry only had 1 washer and 1 dryer in a tiny room

laundry list of issues

very small room that, felt that laundry facilities were an afterthought

and well equipped restaurant served good food at reasonable prices and the staff were excellent room service

laundry worked well

i asked for laundry bags and i was told that they are on the counter come and get it from the counter

self service laundry was convenient

saw housekeeper using the same bin for fresh laundry and toilet caddy and mop for what i clicked a picture

reception/laundry room/the pool the other service

no coin laundry

they didn't have laundry room

only 1 washer & dryer at laundry room, hence waited long time.

the room service pizza could use improvement, marginally better than a no-name frozen pizza

the pool was cold and dinning room was closed as well as the bar.

elevator not working. hot water sensitive in the shower. and fllow and laundry room

quite noisy as we were near the pool and laundry area.

dirty laundry bins in the hallway

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

spa and pool were dirty and i do not recommend anybody to use them

laundry was small with only one working washing machine, the restaurant was overpriced and

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

having to use laundry in hotel opposite was a little inconvenient

the laundry room is to small

airport shuttle service nice staff great room free coffee

big room, free breakfast, water slide, complimentary laundry

we did an early checkin without extra charge and were able to do our laundry for free

the breakfast. comfortable, clean, family friendly, complimentary laundry and value for money.

fresh fruit bowl in lobby and free laundry machines

hot breakfast, free laundry and kitchen in rooms.

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

having laundry on the floor a great bonus

great staff. nice pool and fitness centre. modern and very clean.

had to connect to wifi to get the receipt of payment so i could prove to them the booking was paid so we didn

the spacious room was clean and tidy with many kitchen ware

me next to laundry

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

they put us in a pet room even though we don t have a pet.

the room has a kitchen, bat there are no utensils

there was no laundry

no laundry facilities

no guest laundry little knowledge about transit in calgary

of note, this hotel is pet friendly, which i did not know when i booked it

wifi was incredibly slow and it was difficult to complete required work during my stay.

onsite laundry

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

ice machine and paid laundry (2.50 per load)

amenities, towel was degraded after years of laundry.

breakfast was excellent

pool was warm and stayed open until 10pm there is in house guest laundry for an affordable

laundry onsite

there is also coin laundry available which was handy for us since we ended up staying longer than expected

the laundry facilities were closed, other hotels have them open despite covid

we were at the basement we dont like it were the laundry and boilers are close to are room.

great clean self serve laundry that we desperately needed

nice and clean, well taken care of pool area and gym, parkade

room service was very good

was travelling with young child for appointment and finished appointment early

was no hot chocolate for the kids after swimming, and they told us sorry we cant get into the kitchen it's locked

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

you can use additional facilities like swimming pool or laundry

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

is a clean hotel with helpful staff, family friendly, and excellent room service( they provided a new hairdryer

the front desk, staffs, room service are friendly and accomodating that keeps me coming back.

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

pool was closed due to unforseen maintenance but understandable

wifi

my kids enjoyed the pool (and pool table)

the breakfast

for example, they have the water park in the hotel but no guest laundry

come for the pool and slides

keeping amazing, room service restaurant amazing, front staff helped me feel very safe when there was a creepy

the pool with 2 slides, wading pool, 2 hot tubs and bar were amazing

wifi was disappointing as we had four devices between two people but our granddaughters would pop

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

how slow the wifi was

there was a pool

location parking breakfast

laundry close early at 22:00

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

the pool and gym

clean hotel and pool

need laundry

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

the place was great but the breakfast was so basic and no laundry machine

there is no laundry facility

just get new soft towels please and send your laundry to someone else because they just send it back to you even

plus our last morning there the kitchen staff were struggling

the staff was friendly, specially the lady that works in the kitchen, i didn t catch her name, but she has

the swimming pool is small

complimentary breakfast was good

we enjoyed the pool even though we found the pool room cold

did not use the coined operated laundry

no options to get change for the guest laundry

very happy to have laundry facilities very good, friendly

cleanliness, room space and all the facilities including exercise room, and laundry

hotel has a pool which is open til late, guest laundry, breakfast, parking onsite and close to the airport

was missing a plastic laundry bag, which most rooms have

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

no laundry available

free air shuttle available

no airport shuttle anymore

facilities were great - nice pool and also laundry room was handy

laundry room charged $3 a load

the desk and they said they would send someone to clean the fridge as well as informed us that laundry was behind

have a laundry room, but they have no change to break bills to pay for the machine (which only takes

laundry service machine

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

booked the hotel because it had a pool and hot tub so that we could unwind and relax after a week of skiing

the free airport shuttle, which takes just 15 minutes to reach the airport, was incredibly convenient

no free parking

wanted coin-laundry service and a fridge

one thing they could improve is wifi

love the location, easy check in process (plus friendly) and the gym was adequate.

great area for families looking to get their kids into school with a lot of options for meals

gym was absolutely terrible for a new facility in a cold city like calgary

coin laundry

no laundry room.

not really anything, just a place to stay, pet friendly only extra $20

reception friendly - dinner great shuttle service excellent

was told there was a shuttle from the airport to the hotel, i called ahead, and then i was told it would be an

great facilities, used the pool, fitness centre and laundry. staff all really helpful

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

easy location for the airport. moxies bar and grill was good- great service and food!

kids playing toys in the pool and jumping into the water.

nice laundry facilities, well appointed fitness room, close to the airport

great food. friendly staff. lovely swimming pool even had a guest laundry

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

gym, pool, and outdoor barrel sauna

free parking and wifi

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

laundry facilities were handy and cheap

excellent self laundry facilities

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

it would be super handy if there was a guest laundry available.

hot tub broken down,laundry facilities were removed

the property was clean and comfortable and had great facilities like a gym and pool

shuttle to airport, great pool and gym, room was so comfy, staff chatty and lovely

bed mattress was definitely broken from kids jumping on it as it was on the leading edge and looking towards

bar was nice, room well organized, bathroom extra clean front desk guy working at aug 15 at 6 pm

the pet friendly rooms are on the main level

pool was so refreshing and the kids in the family loved the slide

bed mattress was definitely broken from kids jumping on it as it was on the leading edge and looking towards

laundry facilities onsite was a plus

laundry amenities but they need a change machine.

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

not get a response back on whether it was a kitchenette as advertised

constantly crammed with kids with no adult-only time

information about room service, no compendium was found so couldn't read up and the website had only a small

bit aged, but nevertheless state-of-the-art, the delta features an indoor swimming pool, a great bar, a hot tub

swimming pool looked great but was on view from every room and the resturant

pool and the jacuzzi and the ease of getting from the airport to the hotel

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

swimming pool plus gym excellent

the chicken wings we were served in the bar were old and tough

we had room service & the meals were okay for the price

great gym overlooking the terminals

we enjoyed the bar food both nights of our stay and the wait staff were excellent!

no mini bar or fridge

pet friendly, greatcstaff

they charged for a kids breakfast even though breakfast was included.

easy to navigate the hotel and parking lot

parking was a little limited due a large wedding/ function happening at their conference centre

the hot bath was really good and there is also a guest laundry which was very helpful

laundry, exercise room, and breakfast we re awesome.

coin laundry facility is good

laundry services available which was great - however in our opinion overpriced.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

location of our rooms are too far away from hot tub fitness centre and guest laundry

is the tiniest thing: i had to do laundry, and the guest laundry room has only one washer and one dryer

the coin laundry came in handy after a

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

there was no laundry

friendly service, clean, comfy beds, great bathroom, guest laundry and

even though the laundry products were free, the washer and dryer were not very clean

plenty of parking space, an on-site restaurant, a spa and coin laundry

the hotel picked us up quickly with the shuttle, there was a laundry room, so we could have clean clothes for