lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

and they have laundry right in the hotel which huge advantage from my standpoint

swimming pool

cable machine in the gym needs attention (replacement) and there was only one mat and no body or exercise ball

no free wifi, really?

central location, spacious and clean rooms, nice swimming pool and gym on last floor.

and because we didn t get the the beds were booked our kids had to sleep on the floor because the pool in

pool and gym were great. room service was really fast service.

hotel bar was a bit small and in the open near reception.

odd issues with the wifi login

staff were great, gym was very nice and the renovations are looking great

kids really enjoyed the elite pantry because there were a variety of snacks and beverage to choose

great location, comfortable room, nice gym and pool

having issue with the wifi

very slow - got jammed early at breakfast and then not enough staff in the kitchen to handle the guests

short walk to a train station staff was friendly and welcoming laundry

coin-operated laundry very handy

the laundry was out of service

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could

laundry room is available

loved the underground parking area along with the available bonus of a laundry facility

of kitchen, laundry, and free breakfast

we ordered room service and it was amazing

t get a chance to try out the gym or the cafe / restaurant

cleanliness, great gym, relaxing atmosphere

everything was perfect at this location, just needs 24/7 room service

mini bar options were great too

did find the cost of the bar cart a bit much

for room service breakfast and i didn t even get milk and sugar with my tea

good gym, nice room but the service and food was not up to $1000/night.

an on site laundry and spa or pool would be nice

lovely gym

lean and clean design of the room, gym, hospitality and consideration of the staffs both from the front desk

new building, large gym (for a courtyard) and friendly staff

staff were incredible, from james the valet to the two ladies working behind the bar in the evening (16th august

laundry was not available as advertised

the staffs could do as i didn't realize there was going to be a bunch of kids there for a dance competition

are very nice and clean, kids enjoyed the pool which was quiet

they allowed for a 1pm check out. so the kids had time for one last dip.

we liked the gym - again,

guest laundry

self-service laundry on site was ideal

room was great! breakfast in morning was great and walking distance to park and stores was great

the kitchen amenities are very good and complete

loved the breakfast location, such a beautiful spot

well stocked gym with great views

lovely bar to relax in

didn't stock the gym with enough towels and the breakfast selection was very average at best.

stayed here for one night only, with 1 adult bringing 3 older kids

the room was clean and comfortable. the bar and restaurant were conveniently located

loved the club access breakfast the pool area and spa . room was lovely

room service was great!

room service was prompt and food quality was excellent

the pool was great

was a large pee stain on the floor in our bathroom when we arrived but we have 5 kids so it wasn’t a big deal

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

across from the calgary tower valet parking nice steaks and old fashions room service great

amenities like pool is open until 10pm. staff are very friendly.

bar and room service

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had

good facilities including a self-service laundry

they have a laundry room on the 2nd floor which i really needed

assistance and clear notification of all laundry facilities not working - no assistance to indicate alternative

fitness room was pretty good. appreciated the guest laundry

location was great crew friendly there is laundry room

helpful friendly staff also very good laundry room and food very nice

hotel facilities: bar, restaurant, gym, laundry room, pool

there's a good gym and laundry facility too

property had laundry facilities for residents use which was why we booked a homewood suites

for money, nice staff, spacious room, good location next to train station, guest laundry

laundry facilities

facilities available except self-use laundry

had a coin laundry to use

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

good facilities with gym, swimming pool and laundry

they have a laundry and a place to fill your water up at (which some places don t provide)

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

the hotel had everything we needed including a guest laundry which is handy when travelling

laundry room and staff kept coins and detergents at the front desk

location, room amenities, parking, staff, great breakfast

breakfast was a little lacking. mediocre.

their lobby area is amazing with the real fireplace - excellent place for

excellent customer service, loved the fireplace in the room.

the hotel itself was charming and clean, and the room was spacious and even had a fireplace

can opt to do your own laundry here

a small box of tide powdered laundry detergent is available at the front desk for $3

laundry facilities were excellent

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in

new and clean, good laundry and gym

on-site laundry facilities, but hotel staff can send your laundry offsite for a fee and return it the next

the wifi was not great, and it would be nice to have free parking.

great pet friendly amenities

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed

it would have been nice if the restaurant and bar were open

room was clean, laundry facilities available, rooms were spacious

is central, service is good, accessibility to guest laundry room is very practical and nice breakfast

room, comfortable bed, laundry facilities was very helpful as we were on long holiday and were able to wash our

3rd floor was noisy most of the night with staff working on maybe laundry,i am not sure what.

having laundry facilities was also great to have and be able to use

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

bar food menu was good

no pool or spa available

the gym was small but had nice equipment to be able to get a workout in

laundry room was being renovated but the staff offered a solution without me having to ask for one

guest laundry a bonus

had everything i needed. great location, decent buffet breakfast, laundry facilities.

was a nice room, the tv was on a pivotal mount so you could watch it from the spa which was what i was looking

the location is good, with free wifi and parking. the staff were very friendly and accommodating

facilities around the hotel were all you would need and in excellent condition, we used the laundry room twice

you also can do your own laundry by the basement parking spot, also available a fending machine that has some

man working there for more than 15y, and some of the housekeepers too while we were doing our laundry, so, the

very modern fitness room and large laundry room with 3 washers and dryers

the laundry services has not been working for 6 months, but they let you know in advance before booking

great clean self serve laundry that we desperately needed

great breakfast room super and bed super comfy

my kids enjoyed our overnight stay there

the parking was free and protected

kitchen staff were very hospitable made you feel important by going out of there way to serve an

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

only one entrance in front, but no parking in front.

not bringing my bathing suit for the pool. certainly not the fault of the facility.

only problem i had was the parking

spin room, gym, splash pool, lounge

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

wifi worked great

tub and pool are very nice

clean, affordable, comfortable, great helpful and friendly staff, good location and free parking

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

laundry close early at 22:00

nothing was wrong every thing was fine except closing pool and gym cuz of covid 19 contribution

the kids really like the pool with the water slide

really nice room and friendly staff. breakfast was excellent.

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

you can use additional facilities like swimming pool or laundry

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

close to football game. breakfast. rooms nice

pool and hot tub in the atrium is so nice . easy location to get around. wonderful breakfast!

dirty laundry bins in the hallway

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

elevator not working. hot water sensitive in the shower. and fllow and laundry room

quite noisy as we were near the pool and laundry area.

breakfast started too late in the morning

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

the breakfast and we had laundry facilities and parking

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

big room - clean - it has a pool - good breakfast - not too many things, but ok - it has laundry - friendly

we had a room near the laundry room and was noisy, staff talking loud early in morning

saw housekeeper using the same bin for fresh laundry and toilet caddy and mop for what i clicked a picture

there also isn't much to do in edmondton so we ended up doing laundry in our free time

laundry worked well

self service laundry was convenient

i asked for laundry bags and i was told that they are on the counter come and get it from the counter

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

laundry only had 1 machine and 1 drier, so difficult to access

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

was supposed to be a kingsized bed and the laundry facility inconvenient

it was humid and smells like laundry in room was not a very good experience

they didn't have laundry room

no coin laundry

only 1 washer & dryer at laundry room, hence waited long time.

clean, air conditioned, comfortable, restaurant on site. grocery store/gym nearby, etc.

nice idea to be able to order food at the bar if you arrive late and are

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

free laundry facilities comfortable beds

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

my laundry got stolen by another guest who threatened to

broken curtains loud ac wifi didnt work in room

no laundry facilities

there was no laundry

no guest laundry little knowledge about transit in calgary

i had a pet friendly room this time, and being on the ground floor was perfect and convenient for my dog

pet friendly

also free laundry facilities (washers and dryers), indoor swimming pool, hot tub, business center, free wifi

we did an early checkin without extra charge and were able to do our laundry for free

the breakfast. comfortable, clean, family friendly, complimentary laundry and value for money.

very comfortable bed, kitchenette, laundry facilities and a nice pool and hot tub

hot breakfast, free laundry and kitchen in rooms.

there was a laundry and the staff in breakfast room were lovely

laundry detergent and fabric softener were in same vending machine as snacks and candy

they allowed us to do our laundry even though it was passed closing time

didn t work, dryer laundry didn t work properly had to put 2x and it didn t dry

also laundry facilities

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

having laundry on the floor a great bonus

no wifi.

30$ per day because we were 4 2 adults and kids 13 and 15 of age never happend in any other element dissapointed

service was great; we used their shuttle service to and from the airport

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

laundry was small with only one working washing machine, the restaurant was overpriced and

the laundry room is to small

having to use laundry in hotel opposite was a little inconvenient

we got into town earlier than anticipated and they allowed us to do an early check in

amenities, towel was degraded after years of laundry.

ice machine and paid laundry (2.50 per load)

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

onsite laundry

com for pet friendly only hotel

me next to laundry

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

oh and the pool shown online is no longer and it's just a huge storage

there was a kitchenette but no kitchen equipment to use

the laundry facilities were closed, other hotels have them open despite covid

there is also coin laundry available which was handy for us since we ended up staying longer than expected

we were at the basement we dont like it were the laundry and boilers are close to are room.

the guest laundry facilities, dryer didn t work

at hotel included guest laundry great for travellers on longer trips

no laundry available

was missing a plastic laundry bag, which most rooms have

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

spa bath, cleanliness

branch came down on my 3 week old car and left a dent before we were able to get into underground parking

for example, they have the water park in the hotel but no guest laundry

there was no room service menu to be found in the room twice called front desk and room service and there was

wifi was disappointing as we had four devices between two people but our granddaughters would pop

there were also several different restaurant and bar options in and around the hotel

good gym

food not enough, my kids was not happy about that

crossing the busy road with little kids was really uncomfortable and dangerous especially when parents hands

room with spa bath

there is no underground parking.

the staff was so friendly. great room for a family with kids. nice location.

breakfast is included so that is a bonus and the guest laundry is handy, good wifi and parking

cleanliness, room space and all the facilities including exercise room, and laundry

the staff very professional, breakfast was great and they had a gym, indoor pool and a guest laundry

liked the options for guest laundry as well as a fitness room with indoor pool though i did not use those

did not use the coined operated laundry

to remove mascara because they said it would not wash out (it washes out fine when i do my own laundry) and i

had laundry on site

there was also laundry on site and a printer if needed

they need to use some bleach in there laundry

laundry service was only offered every three days

the place was great but the breakfast was so basic and no laundry machine

need laundry

there is no laundry facility

just get new soft towels please and send your laundry to someone else because they just send it back to you even

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

very small room that, felt that laundry facilities were an afterthought

laundry list of issues

laundry only had 1 washer and 1 dryer in a tiny room

it has a swimming pool and self service laundry

holy was it ever noisy with some crazy kids playing in the water

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

location, airport shuttle, parking, great staff and very good food

whirlpool jets not strong

late night shuttle was really helpful and extended late check out offered

wanted coin-laundry service and a fridge

love the location, easy check in process (plus friendly) and the gym was adequate.

good restaurant and gym

gym had potential

gym was absolutely terrible for a new facility in a cold city like calgary

laundry - washer was dirty and dryer lint trap had significant buildup

laundry was closed (machines out of order

laundry service machine

laundry room charged $3 a load

the desk and they said they would send someone to clean the fridge as well as informed us that laundry was behind

coin laundry

no laundry room.

room i liked. pool average. over all enjoyable

the room service was abit on the pricey

close to industrial park airport. shuttle. bar restaurant

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

excellent self laundry facilities

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

laundry facilities were handy and cheap

nice laundry facilities, well appointed fitness room, close to the airport

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

great food. friendly staff. lovely swimming pool even had a guest laundry

lovely big room and bathroom. pool and leisure centre are also good.

close to airport free parking and restaruent

the hotel didn't have continental breakfast or laundry service in the hotel.

you had to drive 5-10 minutes to find things like food, shopping or laundry

no laundry facilities

it's pet friendly, but make sure you bring a crate

the non alcoholic drink prices for the kids

great facilities, used the pool, fitness centre and laundry. staff all really helpful

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

pet friendly

location is great, they have a restaurant and gym. love that

laundry room was dirty

the laundry room is disgusting

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

simple breakfast was available and parking was free

breakfast was excellent

the room itself was really nice as well and the sheets/blankets smelled like clean laundry

quiet despite being on a busy road, well catered for by bus and train, staff were helpful and the laundry was

it was nice to have a bath in the room and we were grateful for the guest laundry

laundry is in the

the pool , breakfast. laundry convenient location

also, there is no laundry in the hotel

far out of the way, hotel wouldn't provide the shuttle to take us down to stampede grounds until we asked a

the smoking in the casino.

love the breakfast buffet, the gym and the beds!!

with kids unsupervised and was unable to use hot tub, parents weren't even watching their children and

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

the pool we had to ouselves which was also a bonus

very clean, great location, nice pool, gym and hot tub. friendly staff.

very comfy and updated. having moxie's in the building was handy and they did room service

parking could have been a problem near to the hotel, but someone left just as i arrived

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

hot tub broken down,laundry facilities were removed

it would be super handy if there was a guest laundry available.

room service and wanted to put it onto my bill but the hotel computer system was down and room

clean rooms, pool, great breakfast

clean machine in laundry

liked the pool area for my children and how close the laundry room is close by

was easy access lots of parking staff was fantastic very helpful very happy with everything

amazing breakfast and very clean

logging into the wifi was ridiculous

even able to upgrade our room and give us connecting rooms as we were staying as a family with 3 kids

room service (fast, hot, reasonably priced, despite five dollar delivery charge, fried chicken

we also used their nice large hot tub and indoor pool

i had a lovely chat with the service rep checking out about the equipment in the gym

the bar was nice and the room was nice

laundry, exercise room, and breakfast we re awesome.

the hot bath was really good and there is also a guest laundry which was very helpful

laundry services available which was great - however in our opinion overpriced.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

coin laundry facility is good

parking was a little limited due a large wedding/ function happening at their conference centre

up from airport by hotel shuttle required phoning hotel

close to casino and airport

great beds..great pet policy..super friendly staff..great gym

check in was smooth, room service was fine, no

the coin laundry came in handy after a

is the tiniest thing: i had to do laundry, and the guest laundry room has only one washer and one dryer

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

location of our rooms are too far away from hot tub fitness centre and guest laundry

very convenient location within terminal. views of the airport runways entertained the kids!

didn t use the pool, but it looked nice

were automatically upgraded to a room overlooking the runway which my kids loved

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

my kiddos also enjoyed the indoor pool while there and rooms and bathrooms seem recently updated

we especially were grateful to be able to do a load of laundry and have clean clothes for the rest of our

plenty of parking space, an on-site restaurant, a spa and coin laundry

the hotel picked us up quickly with the shuttle, there was a laundry room, so we could have clean clothes for

friendly service, clean, comfy beds, great bathroom, guest laundry and

food and for a value for money hotel near the airport with a cute gym, easy to used self serve laundry (so handy

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and

love the hot tub and the pool as well

nice, the beds are comfortable (i have the worst back) the bathrooms are clean and they allow pets

the kids and i loved it, and we would stay here everytime we visit

we loved the restaurant peanuts and the outdoor pool and gym facilities

they have laundry facilties but i didn't have time to use it

excellent staffs free shuttle from airport and free laundry

desk was great. laundry was free and everything was immaculate!

he was very kind when my laundry wasn t dry and i needed additional time to finish it

laundry service, and airport taxi service; the front desk staff is very helpful; professional

laundry was a little expensive

staff was nice , hotel was clean room service was good

and coffee machine with free coffee,and only about 20 minutes from downtown,it has a swimming pool which we didn

the pool and water slide were perfect for the kids

in the bathrooms around the old fixtures and sink and i d love to see the shower curtain bars changes to the

i stay every few months , hot tub is great. laundry machines on site.

there s a laundry room for guests

only offered alternative was to seek a shopping area with a laundry-mat

unfortunately the laundry was out of order when we stayed.

money for laundry has to be changed (0

pool was clean and great entertainment for my great grandson and granddaughter

helpful staff, clean and pet friendly

is clean, organized, everything is there, gym, pool, restaurant

the breakfast was great and a good price, the kids where happy with the different choices.

i liked that it had a spa and restaurant in the building.

the parking is a decent size and found a spot right away

machines weren t working and pool wasn t not in use

pool for kids, good breakfast buffet

we got an early check in and they offered a complimentary breakfast. the food was fantastic!

though my room was on the first floor, near the parking lot, it was very quiet

laundry, pool, beer , food

8 guests waiting for elevator (some guests took the stairs), cleaning staff got on with 3 large laundry containers

laundry machine was broken during our stay

couldn't get change for laundry.

has great amenities like breakfast, a pool, exercise room, laundry, store and evening lounge

room, complimentary breakfast and dinnner (mo-th), pool, laundry room

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but

i used the gym and the laundry, got a fast free shuttle to the airport, and enjoyed the one bedroom suite with

good facilities - gym/pool, laundry

rooms are awesome gym is good for a hotel gym breakfast was awesome

laundry amenities but they need a change machine.

laundry facilities onsite was a plus

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

the rest of the hotel was being renovated. no pool, no gym, nothing.

checkin, i questioned and then commented about the pet surcharge and the woman at the front desk was immediately

is only one laundry machine set and it is tucked away in the farthest corner of the bldg

was able to do laundry, use the gym and hot tub

having a laundry access was huge

there is a guest laundry on site which was very convenient

included breakfast was very good as are the pool and laundry facilities very good

the laundry soup you use in sheets are very harsh and causes a rash to her skin.

rooms are clean and laundry services available

laundry was conveniently located on floors, fairly priced, and the desk staff even gave me

the laundry machine need coins to wash

beds was large and comfortable. the gym and laundry facility was useful.

restaurant was actually pretty good with decent breakfast buffet --kids loved the pool --guest laundry facilities

used the in-house self serve laundry facilities

laundry was offered but no option to get coins from bills, if your offering the service the

ac unit was broken, the sheets had stains, there was problems with the laundry service, the front desk mixed up

had to do laundry at night time as my kid puked

i was told i d have to wait for clean towels as they were behind in their laundry

convenience, good parking, clean, well appointed room-good laundry facilities

liked the room , clean hotel , there is laundry service for long stays but you need 12$ for each load (expensive

laundry was piled up so towels were in short supply

the laundry had 2 washing machines and 2 dryers, 1 washing machine worked, no dryers worked

clean and pet friendly.

clean, good breakfast, spacious room

no worries about parking and not having to drive to get there

were the same 5ish kids screaming at the top of their lungs making massive splashes all weekend long, not having

pool was amazing