there was even a luxury bath robe for us to use while going to the pool or lounging about on our private patio

in fact, the room was worded something like 'the standout features of this room are the pool, the view, and

great view,easy parking,rooms and wonderful and outside patio

amazing breakfast and food

which was cooked fresh by the owner, and because we were leaving earlier than they normally serve breakfast,

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

enterainment was brillant very enjoyable pool was smaller than pictured howevet kids enjoyed themselved loads

our family had a fantastic stay here, brilliant pool facilities, kids well entertained, mum and dad relaxed

pools are great

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

lunches and snacks a bit on the expensive side 4 swimming pools, plenty of sunbeds and umbrellas

was disappointed that i was unable to use the spa facilities portion of my trip due to the renovations, as that

the hotel has four swimming pools and they were maintained to a very high standard and cleaned every morning

even as a hotel guest you have to pay a steep fee to get access to the beach and the pool), spa and gym, it's

the breakfast was very good too

facilities, helpful staff, spa services were exceptional, nice to have private beach

enjoyed the live music at la terrasee bar - the bar staff are very attentive and check you're okay

70-80 minutes ( it was a big mess this time around there ) in lobby bar close to the swimming pool but it was

the gym facilities, the pool area and the adjoining spa was excellent

great view on the golf course

outdoor pool area was small but still pleasant.

in hotel offered basically the same menu with just an odd variation service charge at pool bar bang out of order

they cleaned everything all day, pool lounges to the pool banister etc

pool and pool bar are lovely and a bright, airy modern room with stunning views from our terrace

laundry service very poor

the gym is small and needs maintenance

kids club didn't run events at times stated which was confusing for my daughter.

the restaurant as i was travelling alone and it was rather formal i was a little limited, but the room service

bathroom toilet tucked in corner suitable for kids but small area for adults over 6 feet tall

) builders by the pool caused issues for my asthmatic wife and meant we couldn't use it

plus, there's free and secure parking on site

parking on site

pool, walk to beach and marina with many restaurants

easy parking right next to your villa

swimming pool was so cold i haven't been able to get in we had some problems in the bathroom but everything

ordered a breakfast to room every morning

i asked for a prior tour of the golf course on a buggy

is really just for golfers but if you are a golfer it is a wonderful place to stay with great golf facilities

mini bar fridge not cold enough

it is advertised as adults only there were kids there

the pool vibe is excellent, super comfy sun beds, great pool, swim up bar, excellent service, great

lovely spa facilities

sunday is incredibly busy! no parking

gym to small & no air con

they have a laundry service but i would not use it again

wifi almost non existent laundry took 3 days to return no ironing facility

irons in the hotel at all for your laundry

an iron to use in my room and was informed that this was not available, however, i could use the laundry service

the laundry is poor

the indoor pool and spa facilities are an added bonus

staff , fabulous rooms, superb views over the golf course great food , very relaxing

room was tidy traditional decor but clean and comfortable beds friendly staff and happy hr by the poolside is

parking and breakfast are included in the price

thrills, bed very comfortable, all staff from manager down were very friendly and helpful, bar and bar food

the staff were the most attentive and friendly i have experienced, the bar had a live guitarist as background

i also found it surprising that kidsclub was for fre only for 2 hours (never seen that before)

amazing hotel, friendly staff, delicious breakfast, comfy beds, great daycare for little ones.

food (high quality level from breakfast to dinner), morning pilates/yoga classes, spa (with warm pool/jacuzi,

services like spa, yoga, valet parking, room service were excellent

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

room service for cleaning was excellent

mad expensive room service which was an hour late and i got an attitude for ringing down about it

next to the old town + breakfast the best i had in spain the food tasty and the variety of food so many options

only set back was the noise from the roof top bar if you are staying on the 9th floors (also the best rooms)

kitchen was roomy but could have provided a cooking ring or small oven to cook snacks

no kitchen facilities

kitchen was very basic

the wifi could improve

maybe put some tea & coffee in the kitchen.

breakfast was excellent, very healthy and very tasty the views were decent and the location in the

great breakfast and the breakfast location on the rooftop is so lovely

we enjoyed quality breakfast on the terrace

a kids play room would have made this property even better

breakfast was also outstanding

it was tiny, located next to the laundry room, with very low ceiling and no natural ventilation

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

renovated and is in a very central location for old town marbella with lots of restaurants and bars nearby

petit boutique hotel with charm. brand new, very fresh

into my room from outside and a lot of noise in the morning from other rooms surrounding and wifi doesn t work

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

parking fees. should give complimentary parking x guests, dinner has limited choices esp x kids.

i also won guest of the day award and was given access to the spa and a cocktail at the bar which was a wonderful

the kids could not get into the pool because of this

the spa is phenomenal

also had a very good laundry service which was great value at less than a euro for underwear and returned the

tea tray in the room as standard as we like our tea and coffee first thing in the morning food at breakfast time

rooftop pool was fab, cocktails and food was amazing

great location. great pool facilities.

the 360 bar and pool was exeptional

perfect place to spend the afternoon * perfect location between the beach and old city * laundry

the food menu at the pool was ok, perhaps a little more choice would be good

roof top area, pool and bar is really perfect

rooftop bar not open.

pool closed, parking too expensive

service bar inexistant

regrigerator did not cool. wifi was spotty in our room.

wifi only works in the hallway and not in the rooms which is super annoying tried on 5 devices

the wifi did not work in our room.

fast and reliable wifi

everything was great. bar closed a bit early but wasn t an issue

had requested an early check in - the receptionist ana was very accomodating and welcoming and was even given

comfortable, good size rooms, nice pool, lovely staff, brilliant location

price of the bar for drinks was too much. 5 for half a pint

wifi

wasn t great, no tea and coffee making facilities in room, room service and bar close quite early

nice food (had room service) again well priced

bar ran out of drink and didn t stock up vodka or beer for two days

reception staff, bar staff and restaurant staff were amazing

just opposite a golf course, restaurants and bar within walking distance, lovely peaceful

wifi in the room was weak but there is plenty of it downstairs at the bar.

free parking right in front of the reception

t like it because i knew about it but don t expect to have good wifi anywhere besides the bar area

the pool was not clean

location in a national park, decent food good bar selection

did not enjoy the fact that they accidentally threw away my laundry and denied it

very nice staff. good size apartments. fast wifi.

at night time, especially if you have kids and need to be in the apartment earlier, a better choice of tv

flight so they happily allowed plus to come back & ptovidrdtowels for us to shower down in the spa which was

didn't work in the room, in the gym and in the pool

the pool, the stuff, the rooms are clean and well equipted

i was impressed about mini bar in kitchen, it was include white

not a dislike but the pool is deep so if going with kids be aware there's not a shallow entry point

beautiful apartment spoilt by the lack of functioning wifi and no support to rectify the situation

a group of people at restaurant and pool that were completely drunk and speaking very loudly with kids running

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

lovely pool, very clean, beds very comfortable, staff very helpful

loved the gym and the pool

very clean ,and a poor breakfast frozen bread and dirty glasses ,i didn t like the way the table was laid

breakfast was minimal and coffee was weak

the breakfast was very disappointing

of buffet breakfast was excellent, morning and evening views superb, host alaine was great knowledgeable

shop or place to eat, although the ad said there was the villa was still under construction the pool area was

the spa was fantastic

i have two young children so kids club is great and so are the pools

spa services were great

wifi is much faster and satellite tv has

thd rooms are very spacious with balconies all with ocean view

communication difficulties with staff, some information regarding laundry service unclear and some food orders

the laundry team forgot to clean my room on the first night

slow wifi

and pool bar for food closed a little early

central location , large pool, lovely communal areas

they brought me the only one they had from the laundry, it was massive (see photo)

nice pool for kids and families. very clean air con, wifi great food

the staff, views, pool and gym.

nice pool for kids and families. very clean air con, wifi great food

wifi is poor the rooms are a bit dated and run down

veronika in the spa is an incredible masseuse

- tired living on the past sold as a golf resort but when i enquired they couldn t fit me in

breakfast, spa, swimming pool, green surrounding and of course great kids club for own son

fully equipped gym very good breakfast and food the grill restaurant in the evening

heated outdoor pools, straight onto the beach, staff are so friendly and helpful, incredible kids club, the

you need to pay for in house laundry service if you needed anything ironed

was no room service, no way to borrow an iron so had to pay for a laundry service

laundry service was very poor

housekeeping left dirty laundry, possibly with blood stains, on our table

there wasn t an iron and ironing board available to guests, the hotel wanted you to pay for the laundry service

no iron only laundry service

bar was shut new year s eve so could not have a drink, & the laundry service they offer is very over priced

could easily get subbed as well by pool unlike other hotels been too

free wifi

room lovely, although facing london bar so was noisy at night

first night had to ask them to move us as a humming noise in room ,found out it was next to laundry room they

there are also plenty of opportunities for kids

no room service, pool was closed for some reason, reception staff could improve on friendliness.

i wanted to use room service and called reception but no answer, i tried both from the hotel phone and from my

there was no entertainment at all and we attempted to order room service 3 times one evening and we gave up as

tennis club, teachers, restaurants, quality, beach, spa and fitness

is a bit confusing inside the puente romano complex with multiple pools spas restaurants and can be better marked

the walk to breakfast through the gardens was so charming and relaxing , birds

i was offered to stay in the bar area if i wanted to stay on the beach

you get access to all of the puerto romano facilities (pools, gym, restaurants etc

they said we had to use their laundry service which would cost a fortune

to pay for laundry service because they refused to give us an iron

they suggested the laundry service

the next day asked again said they didn't have an iron but laundry service

wish i had an iron in the room but they had laundry service

kids club is average, the bike rental was overpriced so there is not much you can do on a rainy day

kids club staff member was extremely rude and it didn t look fit for purpose.

pool

this is a decisively superior experience, complemented perfectly by the exquisite daily breakfast buffet

service over the pool area was very weak

the room service is non existent it consists of sending a whatssup message to place an order with a

wifi kept crashing - i would not recommend for working.

spa facilities - swim & massage excellent

great pool area

bar staff were slightly rude on the first night and told my partner he couldn't sit at the bar and

very expensive for laundry service, need music around the pool

staff all round the hotel were lovely from the reception to the bar staff, the cleaning staff & in the restaurants

visit usually 3 times per year, although i m trying florida spa on my next trip in april

no room service and fridge in the suite didn t work

the gym

no iron in any of hotel they do offer laundry but not allowed an iron

laundry service brilliant and very reasonable

not it can be provided unless you pay for laundry services (pretty expensive

the pool was great with a bar with great drinks and good menu choices

pool bar closed at 17

no self service laundry room

the pool area. overlooked, small. dull.

perfect area for kids

rooms comfortable and clean, room service excellent

location good size balcony with view nice restaurants just around the hotel and play area for kids just outside

spa treatments were wonderful and gift shop is worth a browse - (didn't use the hairdressing salon

breakfast ace, lot of choice, fresh fruit, good supply of everything ie

the free parking was a massive plus

we're great ,philippe in the bar is a lovely man and he has always been really good to us

massage was good and spa treatment very professional - location isn t bad

breakfast was very low quality

loved the indoor pool - but it was expensive to use the rest of the spa facilities

loved the indoor pool - but it was expensive to use the rest of the spa facilities

spa was paid and it was timed if you want to use the sauna, jacuzzi

the water in the indoor pool was colder than the previous time although the surrounding area was warm

staff are excellent, food was good and it was great value for money with free parking

value for money at the bar was great

reasonable distance from airport, late night check-in, private bathroom and parking

nothing not to like a few flies by the pool

there was enough room by the pools and the pool bar was nice

wifi did not reach the top floor in the apartment

the staff were incredibly friendly, the apartments were spacious and the grounds and pool were very well kept

wasn t that clean, dust in the fireplace and second bathroom had a dirty bath

kitchen cupboards were a little difficult to open and close because they had modern push closures

the menu was pricey and didn t cater to kids at all

no way to do laundry on the weekend.

turtles in the common area pond were so beautiful and a joy for my kids

room service do not speak english, we were unable to understand what they have in the menu and when

as adults only, loads of screaming kids from babies to teenagers on site

decor, breakfast, cleanliness, terrace, the hand bidet, the staff were lovely, pool, location is great, really

poor wifi.

unit spaciousness , the cleanliness, the staff as a whole and specially ricardo by the pool was amazingly helpful

most recently, i tried out their new spa and was immensely impressed with their healing bed

the main pool is closed for refurbishment meaning the small pool is overcrowded and overrun by kids

have two children, one only 7 months old - we called once, whilst we were at the airport with our kids stuck in

the laundry given took two days, as it wasn't given to me until after 5

restaurant malagarian- we ordered the sample dishes with wine selection - amazing best dinner my kids are 16

room service serves the food cold

would love to have the rooms with jacuzzi made available for families with younger kids.

more staff at pool bar as the woman was extremely busy and on her own

the gym is state of the art

the rooftop bar was amazing with again really helpful staff and terrific views

the closest pool was a bit far and had no shades

the breakfast was good and the services was top notch

was great from the location, to the breakfast to the amazing staff

we were glad to see that we got a good discount on the spa treatments due to our room

size of the rooms and we couldn t use the pool at the gym

if you have a rental car you an get free parking outside and below in the hotel car

the shuttlebuss is scary. but nothing else. the complete hotel for a nice vacation.

suite, we recieved a complimentary bottel of champaigne, and gin and tonic, access to the infity pool for the

the location, spacious apartment, fully equipped kitchen, friendly and helpful coworkers

avoid duplex apartment if you have kids, the marble stairs have no railing

cool place to stay with kids - no traffic on the territory and its very green

service at the pool bar could be slightly more friendly and faster but still good

wifi did not work throughout our stay, which was very inconvenient, walls are not sound proof so

very bad wifi.

there was a pool we didn t get to use it it did seem a bit crowed but still looked lovely and had a bite to

unreal staff, great bedroom beds so comfortable, on site bar amazing, food excellent

good sized pool and separate kids pool (partly closed during my stay)

the bars within the hotel. the reception and bar manager manuel

checked in and he had thrown his laundry into the hall (which was still there the next day)

the breakfast was sensational, will definitely be staying again

wifi available for free if you ask at reception for password

super location ud83dudc4c, very clean hotel. the breakfast delicious! recommended

paid wifi

wasn t informed the gym and spa weren t open due to referbishment.

this last time i seen loads of big roaches in the lobby where the pool area, spa and games rooms

the spa facilities are great and the amount of food, snacks and the all inclusive options is great

kids love the hotel and the aqua park

staff very helpful and friendly especially the man and woman in the bar (frank and alba)

it's nice to have a shop on site, as well as an arcade, multiple bars, laundry service, bowling alley, and

in the rooms (you can borrow the iron at reception but you have to get the ironing board at the laundry room in

spacious rooms, our had 2 bedrooms with huge beds and a small kitchen available in the room

the fitness room/ gym was small and not well equipped at all and most machines didn't work

room, the view, the location, the beach, the swimming pool, the services, the food, the staff, the place is a

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

location, restaurants, pool

the breakfast buffet was

when i checked in i was given zero information on the hotel not even the password for wifi

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

laundry services /room service

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

the lack of free good wifi