had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

excellent service at pool and beach

floor -2 at night for a light supper soulless. no atmosphere. we preferred room service

the wifi code was not working, and the sound on our tv was not working either, looks like a previous

only complaint would be that breakfast ended just a little too early

and plenty of shade the room was a good size and had a lovely terrace which was also shady mini bar a

the room and room service were excellent

bed was huge the girl at reception was very friendly and allowed late check out

kitchen was roomy but could have provided a cooking ring or small oven to cook snacks

the speed of the wifi was very good and the staff was also very friendly and helpful, both before we arrived

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

breakfast was exceptional with a wide variety of fresh options

lovely bar and outside areas and great facilities - we used the gym and swimming pool (there are 2)

the breakfast was delicious with great variety of foods

lack of kids activities but it was perfect location

also had a very good laundry service which was great value at less than a euro for underwear and returned the

there's soya and oat milk plus a couple of vegan meals across room service and the restaurant which was handy

friendly staff, the nice selection for breakfast, the location of the hotel - near the old town and the

also we had some problem with the wifi during our stay and the last day we saw a notification regarding to a

to find fault but the coffee at breakfast wasn't great and bread for toasting looked and felt gone

perfect place to spend the afternoon * perfect location between the beach and old city * laundry

wifi could be better.

perfect setting, great facilities and very helpful staff. loved the rooftop bar and pool

facilities are good and the staff are very helpful including an early check in on the day of arrival

wifi could have been better.

it was tiny, located next to the laundry room, with very low ceiling and no natural ventilation

although very comfortable and no complaints at all, it is very close to reception and bar and we could hear

perfect location and amazing rooftop bar :-)

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

and bathrooms, a beautiful room for the parents and very convenient room with bunkbed for the kids

a kids play room would have made this property even better

the breakfast was 10/10

intermittent wifi

we enjoyed quality breakfast on the terrace

day started with a fabulous breakfast at the terrace

such a high price per night since your located next to the beach, a customer would expect great wifi service

there is no room service & bellboy !!!

at the bar were pretty limited and a bit pricey

everything was great. bar closed a bit early but wasn t an issue

the staffs were friendly, there s a female receptionist with glasses gave us an early check in and room

no bar area

no bar or resturant avalable as advertised. parking to expensive, taxi rank outside entrance.

service bar inexistant

there was no pool or bar to relax at.

wifi only works in the hallway and not in the rooms which is super annoying tried on 5 devices

did not enjoy the fact that they accidentally threw away my laundry and denied it

pool area and bar were great

highly recommend this hotel very clean all staff were lovely charo the lady who works in spa is excellent with

gym inadequate

wifi didn't work in the room, in the gym and in the pool

would desire that it had a bigger swimming pool or spa facilities but we understand that s not the kind of

on the outskirts of marbella, peaceful, plenty of parking, 24/7 gym, pool, super friendly staff, big rooms with

most guests were golf players, but there were also couples and families with kids

nice place if you want to play golf or just relax by the outdoor pool with nice views

the room was very spacious with a great view, and the swimming pool was a fantastic amenity for a boutique

not a dislike but the pool is deep so if going with kids be aware there's not a shallow entry point

pool didn’t open until 11 it didn’t bother us but would have if we had brought kids

not a dislike but the pool is deep so if going with kids be aware there's not a shallow entry point

could have spa facilities like plunge pool saunas etc

wifi in the room completely failed 80% of the time and poor the rest of the time

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

the receptionists accommodated me for early check in which was nice

new years eve, tried to get a drink from bar at 11pm and bar was shut

laundry service very poor

the breakfast is also excellent, with a great variety and quality

kids club didn't run events at times stated which was confusing for my daughter.

it was perfect for my husband, who took advantage of the golf courses nearby and complimentary shuttle service

the gym is spotless, well stocked and has all technogym equipment which is always a good sign

our stay, ordering room service was a disaster

really hard to get a drink at the hotel bar and pool area without having to walk up to someone and ask

breakfast, spa, swimming pool, green surrounding and of course great kids club for own son

with excellent facilities such as the indoor & outdoor gyms, pool areas and a mutitude of restaurants and bars

they offer you with various activities for family and kids

spa is too small, no room service after 11

you get access to all of the puerto romano facilities (pools, gym, restaurants etc

the gym was great

(i think this is the most epic place of cipriani, such a cool, relaxed vibe) the breakfast isnt the regular

room service burger was appalling.

to pay for laundry service because they refused to give us an iron

they said we had to use their laundry service which would cost a fortune

they suggested the laundry service

wish i had an iron in the room but they had laundry service

the next day asked again said they didn't have an iron but laundry service

breakfast was amazing and great location

comfortable, great choice of restaurants, superb breakfast, excellent location, staff friendly & helpful

service nothing is to much great facillites especially kids club have atyed 2 years running and will returning

was next to the service entrance for hotel staff, constant noise from loading and unloading of golf buggies for

a wonderful garden especially after dark. great breakfast with full of cheese, fruits, sweets.

amazing location, spacious and well-equipped apartments, pet-friendly, lots of space.

grounds are beautiful, there is an olympic size swimming pool that i thought i would never get my husband out

kids pool wasn t clean

the view, the space, the kitchen, the cleanliness

fully equipped kitchen with a washer

in fact, the room was worded something like 'the standout features of this room are the pool, the view, and

place to stay, quiet, lovely staff and an amazing breakfast with a view

there was even a luxury bath robe for us to use while going to the pool or lounging about on our private patio

and in good weather, you can spend time by the pool, which offers a wonderful view

the pool is the best pool i ever been to, perfect size and perfectly located

no way to do laundry on the weekend.

the bed was divine, staff and breakfast were excellent

property is well maintained and enjoyed our inclusive breakfast each morning- great selection and nice atmosphere

short distance to puerto banus and to the beach. gym. music. pool area was very nice.

spa schedule

trendy bar &

i guess a little gym area would be a nice add-on, but i think they do have cooperations with gyms in the area

our room was perfect stepping off the balcony to the pool was extra

very clean well equipped rooms a lovely restaurant, excellent breakfast and a wonderful, helpful staff

swimming pool area particularly good for kids

the laundry given took two days, as it wasn't given to me until after 5

breakfast each day was cold. otherwise excellent.

staff,comfortable beds, quiet location, no to little street noise,very good breakfast,good wifi connection

indoor pool is not monitored and so kids run riot in there, might just be a winter thing and perhaps it's

more staff at pool bar as the woman was extremely busy and on her own

great pool for kids and adults, and location

wifi was awful throughout even wifi zone, i travel for business and could not work will make me

such a big room. what about some nice armchairs and maybe a gym at the hotel too.

one bar man let the hotel down

no gym. staff is not very experienced.

great staff and facilities. kids loved their break.

their wifi didn't work in the room. no resolution after two days

wifi did not work throughout our stay, which was very inconvenient, walls are not sound proof so

a great place to stay, perfect pool and a nice quiet location yet close to puerto banus

pull out bed for kids not very comfortable

checked in and he had thrown his laundry into the hall (which was still there the next day)

lack of room service. that s all.

paid wifi

is perfect in the heart of puerto banus , breakfast buffet was very good with lots of options , room is newly

room service was bad i left the clean my room badge in the morning and when i came at evening

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

transfer with golf cart was perfect

location (5 minutes walk to the beach), great breakfast, and their beach club with infinity pool and sunbeds

breakfast was delicious and my morning beach walks were perfect

and friendly staff, very good breakfast, room was comfortable and bathroom made me feel like i m a royalty

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

room service and open restaurant very expensive for what it is

gym is poorly equipped

the edges of the mattress was rock solid. and the wifi questionable.

s not that i didn t like it because i knew about it but don t expect to have good wifi anywhere besides

nothing except no wifi in rooms

location : so peaceful perfect for a relaxing weekend , walking the hills , dip in the pool ,

wifi connection

impossible on sunday due to lousy parking along access road

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

laundry services /room service

(kids club) or conference room

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

great facilities, snack bar, restaurant, games room, gym, small playground, adults only pool plus more

nice clean modernised older hotel, fair price , very secure parking

nightly entertainment, activities for children during the day, small gym if your one of those people

70-80 minutes ( it was a big mess this time around there ) in lobby bar close to the swimming pool but it was

breakfast was excellent. the staff in the hotel was going an extra mile to make the guests happy

the rooms have no sound isolation, you can hear all night people and kids next door

small but well equipped gym

we had the whole spa to ourselves

reluctant to offer an iron and ironing board. no laundry service

access to the rooftop bar area was closed

ni restaurant or bar available on arrival

location is perfect but the roof bar only opens in the height of summer

wifi is unstable on the 5th floor where we stayed.

its a lovely property, great views, amazing pool & spa

great spa and golf course and a great get away

comfortable bed - spa lovely - food good quality - peaceful environment- views beautiful - golf good (3 x 9 hole

kids club was only for kids>4y and parents could not stay

to those 200ml water bottles for kids

the food and room were excellent, 4 stars indeed, helpful happy staff, full gym equipment, excellent matress

gym wasn t well organized

& that the steam room ect was not on ( possible seasonal ) & i thought it was to be classed as a spa type hotel

concierge some staff members not good some were ok no room service fridges were empty surprising it's wud better

and another foreign teens turning fire alarm at 6:00am and having to evacuate the hotel with the kids

had a pool, location, staff was kind and flexible.

kitchen was not well equipped, certainly not for 4 people

the kitchenette items were missing. a kitchen towel or tissues will be helpful.

plenty of parking and room was lovely

easy parking right next to your villa

laundry was really expensive, the bed sheets were never changed during our 1 week stay

pool and entertainment

gym was lacking weights

the kids club staff in particular were excellent and made our son feel incredibly welcome & looked

the chef should take this into account also the soups were not that good quality i loved the main pool which

lots of space, beautifully furnished, laundry facilities so practical when traveling with small

well equipped three room apartment, with dishwasher, laundry machine and drier

fantastic facilities for kids of all ages, including our teen girls

only thing i didn't like was slide pool for the kids wasnt open

great slide in children's pool

place to play for little kids neither in resort (except pool) nor around nearest location where you could

access to the pool directly from the terrace, absolutely well equipped kitchen, good wifi, parking garage was

they spent everyday going in and out of the pool and then off to see laura in the kids

spacious, well appointed, beautiful garden space overlooking the pool

our kids loved the pool and the pool restaurant / bar was also really nice and we ate there several

the pools are gorgeous and the pool bar great too

wifi was not available at all tjmes

the gym is also a nice facility, but a few sport equipments were not functional

they ran out of the delicious frappe latte by the pool bar haha!

surface (good sun exposition) - beautiful duplex suite, volume and high roof - luxurious floor - room service

excellent accommodation friendly staff and all facilities we needed. golf and brilliant spa

wifi sufficient

the offer for room,spa and breakfast is outstanding and this time there was 2 1 dinner offer(which we grabbed

tennis courts, brand new paddle board coarts, squash court, gym and 3 fantastic golf courses all with different

gym was a bit small and dated, we still used it every morning but it could do with an upgrade

great views both mountain and sea / pool facing

animation is mostly for kids

great for kids

spacious rooms with pool view and lovely balcony

indoor pool and activities for kids, the escape room was a great experience.

no room service or mini bar

amazing views, the beautiful food and the relaxing vibes around the pool

pool area and the food were very good

the pool area is very nice and oversees the rocky sea, which is 10 m across the promanade, which takes

pool does not open until 12pm. limited pool menu.

we really liked that there was laundry service

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

the healthy food washing -laundry room service

laundry is very cheap and convenient

the breakfast was excellent, with a wide selection of high-quality options

also the hotel offers no laundry facilities, merely a phone number for an external laundry

we booked half board and thoroughly enjoyed both the dinner and breakfast the following morning

as we were on golf holiday, we didn't spend time in the thalasso & spa but it seemed

was perfect very peaceful without kids shouting around good break would sure be looking for another stay again

breakfast is ok but the quality of both the lunch & dinner as well as the room service food has dropped immensely

room service and lunch food terrible

first time trying out los flamingos golf course too - it was very nice with great

we took golf classes and the coach was wonderful and the courses were beautifully maintained with views of

spa also does not have changing rooms on the ground floor (you have to take stairs to get to them)

kids golf tournament on

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

great for kids and good food

they started phasing out the free water from the room and had a mandate to not put water in the gym at all

we couldn t get the room service , obliged to call the reception

food was excellent. beach with direct access. kids program and pool with slides was fun.

the laundry is poor

breakfast was ok. the hotel had no iron available only 24 hour laundry.

irons in the hotel at all for your laundry

wifi almost non existent laundry took 3 days to return no ironing facility

an iron to use in my room and was informed that this was not available, however, i could use the laundry service

indoor pool is underconstruction :(

breakfast is terrible luckily there is a nice bar close to the hotel

good breakfast included in the rate

spa with amazing sauna jakuzi ice room

breakfast outside by the sea

spa was not working wifi was not working shower head was broken furniture outdated

terrace and dining pool

the indoor pool and spa facilities are an added bonus

the hotel was lovely really clean with large rooms great breakfast and good parking

disgusted that this hotel advertise a spa which attracted us the indoor pool was cold the sauna was not working

tranquility, pool, quality of everything

a little far out of mijas, room service wasn t great but the food everywhere else was amazing

staff were very attentive and friendly the breakfast was first class as was the dinner we enjoyed at their

food quality was below average in all restaurants/ bars/ room service for breakfast and dinner

the staff were the most attentive and friendly i have experienced, the bar had a live guitarist as background

bar ran out of drink and didn t stock up vodka or beer for two days

to stay our first night in marbella which wasn t part of the plan , it was suppose to be a full spa hotel but

wasn t great, no tea and coffee making facilities in room, room service and bar close quite early

reception staff, bar staff and restaurant staff were amazing

gardens, interior communal areas and gym were great

gym: treadmill and row machine need some maintenance

breakfast was lovely, lots of choices

buffet friendly staff at the bar & restaurant area perfect room service and very friendly view from the room

i have two young children so kids club is great and so are the pools

no real english channels apart from disney for kids & news

the property has a lovely pool, but we didn't take advantage of it

we were the only people staying and the included and very basic breakfast was served in our room on a trolley

the breakfast was very poor choice

breakfast poor

breakfast was minimal and coffee was weak

the laundry team forgot to clean my room on the first night

communication difficulties with staff, some information regarding laundry service unclear and some food orders

a kettle in the room just to make a cup of tea or coffee in the morning while waiting for the kids to wake up

quality hotel only thing missing was kids entertainment

not enough staff on pool bar