a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the kids enjoyed the gardens and the heated swimming pool

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

room, golf and green areas

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

the pool is great

location to and from six flags waterpark (10 mins) on-site parking

ac in room (not advertised in booking) dirty pool front staff not helpful hotel grounds not maintained playground

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

com i could not get a room next to the pool on the second building away from the road

the inner gardens and swimming pool are great. the breakfast was really good.

the pool, garden, clean, the bed, clerks and attendants.

forgot my wallet by the pool and the staff returned it to me an hour later without anything missing from it

no wifi

cold pool

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

the swimming pool was not working.

room was next to the laundry room so there was a lot of talking from the staff and walking back and forth in

spa a bit expensive for what it was

the wifi did not work in my room and the decoration in the room was very standard for the price.

pool and spa was relaxing

no internet/wifi or signal on

property is beautiful; gardens, pool, temazcal, rooms, terraces.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

my bedroom didn t have wifi or a door for the bathroom.

pool not heated

sorry we did not have breakfast. we left earlier

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

wifi is bad but that is everywhere in tepoz.

spa services were super

gorgeous hotel with helpful staff, great included breakfast, and nice rooms.

room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the

gorgeous property, beautiful views, strong wifi, friendly staff. will definitely return.

i loved the pool & restaurant

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

breakfast beginning at 8 instead of 9

variety for breakfast we had the sane thing 3 days in a row

breakfast (and all food in general) was extraordinary

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

wifi

good breakfast, nice view

breakfast was excellent, cooked to order

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

breakfast was wonderful - they made whatever we wanted. the fresh fruit was great.

refreshing pool at this property is an excellent ending to a long day of exploring tepoztlan

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

a good sized desk to work on if needed with good wifi

pool is not open until 10, and the advice said that they have a bar in the pool, but that's not true

pool area was very relaxing