the bar was a plus, i didn t get in the pool but it looked really nice

the bar menu when it comes to the alcohol

wifi is perfect

easy parking and friendly staff

breakfast not included

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

having to pay for parking

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

i have ever seen in sc till now, very clean rooms as same as what we seen, well equiped perfect breakfast, so

wish the parking was better but at the time we stayed

there was a laundry room. it was clean and the room was spacious.

was very friendly, but they had to tend to doing laundry while watching the front desk

the outdoor pool was being worked on and so we could not use or relax around it

the hotel is very outdated and the pool is not open which was not advertised

the pool wasn t open, and it wasn t stated on the website ud83eudd14

i couldn't really tell who because i was right next to the laundry room)

better laundry machines

the sheets were clean on the bed, the wifi connection was great and also the television was able to capture a

it took me a few times to find my room, and find a parking place close to it

they provided breakfast and gave me a late checkout

shuttle to the conference stopped before conference was over

the pool area was awesome as it provided a grill for you to use (i was blown away)

still had dirty towels in the shower when we checked in, super loud with kids screaming in the pool to all

very new and clean. shuttle service to the airport is quite helpful.

the rooms were very clean, the location and breakfast was excellent

no laundry facilities for guests

wifi to get netflix on the tv was extremely slow

location very close to the airport - and they have a shuttle

- no shuttle for early/late flights

was located in a great part of town, very clean, fresh smelling, pool area was great

we enjoyed the pool area also

breakfast was good, and the location was good too

the breakfast was delicious and offered different

the place was spotless and the breakfast was great

the breakfast area was great and always clean and stocked

the food, cleanliness, parking, amenities, like laundry/pool

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

the food at the kitchen was not very good. the chicken tenders were not edible.

we had an incident in the parking lot, and the gm was attentive to my concerns

kickback; the dessert specials offered during the kickback; the 24/7 coffee center; & the daily room service

they allowed me to stay after 11 to dry my laundry

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

petted hotel to get to airport where my flight was cancelled, i contacted the hotel they sent the shuttle back

fact that i had kids with me to have fun, and was told that we could not have fun or we had to leave

pool and gym was out of order and that was the main reason why we booked the room for the

see above comment about laundry room not having quarter machines and neither did the front desk.

quarter machine in the laundry room

the kids loved the cookies at check in

the pool, and hotel were clean and room was great

they helped me set up my airport shuttle which was complimentary and they coordinated a transfer to the outlet

10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice

laundry machines and dryer near room same floor

the laundry room is to small for that big hotel. the hallways are way to cold.

laundry carts were parked in the hallway during the day and night, limiting access

their guest laundry room was on the 2nd floor with 2 washers 1 dryer in a corner

is excellent and breakfast was very good and with large variety of foods

convenient location. staff was great. plenty of items on breakfast bar. bed was super.

super clean smelled good and nice indoor pool

gym

the fitness center and indoor pool was a plus

we loved the spacious room, the attractive design, and the laundry facility.

i wasn't sure about where the dirty laundry should be placed.

you are only 8 minutes from the welcome center & the acquarium/parking garage for the fort sumter tour

great breakfast! something alittle different each day. hot and fresh!

gas fire pit by the pool was a winner after gymnastics meet

parking at the hotel needs to be improved,

so it was always coming off - old gym, had 2 thread mills but only 1 was working - indoor pool looked very dark

room service took 24 hours for us to get extra set of towels very disappointed a

parking lot is tight if you have a larger vehicle.

parking lot was a mess with the shared wendy s traffic

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

pool is not heated. no laundry soap

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

the location is perfect for the chs airport the staff is exceptional prompt shuttle service

the hotel was quite, clean and comfortable. parking was good.

laundry items in lobby during checking and

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

breakfast was great and included

prices for parking and the pet fee were different from what we saw advertised, just something to keep in mind

hot fresh breakfast every morning was awesome

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

laundry room was difficult to get into, door lock sticks

pool wasn't opened.

having a kitchen and pullout bed for the kids with a separate sleeping space for them was great

convenient to airport. good shuttle to airport. parking available

the kitchen was very clean as well

there was a full kitchen in my room

breakfast was really good too

24 hour gym

kitchen in room breakfast friendly staff location by numerous restaurants

the laundry services were not available

laundry room only had one working dryer and no coin machine

love the gym and free, healthy breakfast

kids loved the pool and the rooms were very roomy

early check in in the morning possible

laundry room uses a stupid app

we called and requested them a second time, they said that they had to check with the laundry department but

has a guest laundry room

pool was small.

it had a pool! the carpet is so soft and plush in the hallways. great location

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

the room was clean and spacious. the refrigerator and kitchen sink was a nice touch.

dissappointed that pool an gym was closed

was too much noise at 5am in the morning from the 4th floor that woke my my husband and i and kids running and

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

no laundry facilities a/c is too noisy

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

slowest elevator ever with some dog pee, laundry mashine didnt work

laundry facility

the laundry only took quarters, couldn't get change

there was enough parking available and a variety of breakfast choices

pool cleanliness could ve been better

breakfast was great

pool was great and so was the breakfast

small touches like free laundry area, very nice and clean

room size, breakfast, laundry,

loved complimentary laundry

free laundry facilities downstairs were an added bonus

exceptional staff. very good facilities. good breakfast. free laundry.

laundry area had 2 old washer and 2 old dryers

rude staff lady and ran out of towels and quarters to do laundry

the kitchen area is so nice we used the cooktop to make tea

breakfast was good considering covid restrictions

swimming pool could also use a good cleaning bugs and trash in it

location, clean, friendly staff, nice bar area and food was good.

it was very clean and the staff at the bar were very friendly and nice.

room service and room service food not so great

very nice property, very clean, free airport shuttle

the customer service and room service was superb!

rooms were inside, laundry and workout facilities.

wifi didn't work and when i spoke to the manager mr patel he was yelling at me i asked him why he

no parking was available i had to park at an adjacent hotel.

the breakfast was awesome

clean rooms, hallways, lobby and parking lot

cookies in the afternoon exceptional laundry facilities were so helpful

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

contest at halloween and included all the guests in and made it seem more like home for the kids, and adults

the breakfast was pretty good and the room was nice and clean

apparently the facility has recently become pet friendly because people today don t seem to be able to travel

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your

nice thick towels and free laundry facilities

could be cleaner like laundry room and halls

free laundry

laundry free

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

tucked away from the city noise. comfy room, nice breakfast,

pool loved the little nature pool close to the pool area with frogs and turtles nice and clean

i booked this hotel specifically for the outside pool for my kids to enjoy

the parking lot which is where l slept after my bedbug incident

i asked for a high floor but was on ground floor by the pool

friendly staff hot breakfast

staff was excellent, many choices for breakfast, food was fresh, staff was helpful and friendly

our suite was very clean with the exception of the kitchen floor

included breakfast was a nice bonus

pool, laundry option, pool table.

laundry was easy to use

very comfortable lobby/bar area, huge gym, clean and comfortable rooms.

i liked everything from the room to the bar and pool table to the fire pit.

was shocked to see the pet fee was $75

laundry facilities were well kept

on site laundry room

never do they have towels, my laundry was stolen from the laundry room and they didn't handle it accordingly

rooms were spacious, had a full kitchen, had a laundry area for a decent price

they left dirty laundry on the coffee table!!

coin laundry was out of order, along with all of the pop machines

little difficult to get out of parking lot due to traffic

complimentary breakfast could be better

parking was just adequate

lots of parking

used the laundry facilities, which did not work and they said they were not responsible

do not sell any laundry soap

coin-laundry facilites are very old fashioned

workers were helpful nutritious breakfast great shower large rooms laundry worked well

wish they had free laundry facilities like candlewood but thats my only complaint

free laundry facilities was very appreciated

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

there was free laundry on site with laundry detergent at the desk for free

free laundry

and not gotten a dang freezer, this place has the bed which was nice and firm, full functioning kitchen, great

we used the laundry room which was very cheap but you did have to pay

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

breakfast was ok. gym could use some more equipment.

even though i dont eat breakfast the presentation of the buffet was excellent

breakfast staff was very friendly

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

parking was a challenge

and also great gym

pool was closed

parking lot a little congested but it was ok because it offers other vendor options as far as

breakfast could have had more and varied options

the hotel was small and cosy, with pool and hot tub

breakfast had many choices and quality food

breakfast was not much and we really didn't eat at the hotel because of this.

bed was soft and comfortable. the breakfast was great!

pool coffee friendly staff great rooms. very quiet would stay in your hotels in the futures

the pool closes at 8 and it is still light outside.

the pool and gym was excellent

the breakfast was beyond what we expected

there was a laundry area as well as a fitness room

laundry equipment not working and no way to tell when it would be

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

was pet friendly some staff was very polite and some very unfriendly

the laundry room is clean and a good size

the lightning of the section of the kitchen was disappointing, as it was not working

the pet fee is too much,

pool closed super early at 8:30

gym only had free weights and treadmills

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

the laundry room was conveniently located and had sufficient equipment

laundry room

i wasn't given a choice of payment and was charged for internet when it said wifi was

beds need to be more comfortable. we need to know up front how much pet fee will be

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all

onsite laundry took tap to pay which was nice when we had beach stuff to wash

only issues we had were the guest laundry was out of service and one of the refrigerators didn't work but we

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

laundry was out of order.

didn't eat in the hotel, but i used the laundry

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

was far away from town area, and had a weird smell like old dingy laundry smell

laundry and exercise rooms not open when stated to open.

no gym at the time

enjoyed the breakfast options and available parking

little lady in the breakfast area is a doll

from the ease and friendliness of check in to the cleanliness and comfort of the room to the pool, the breakfast

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

needed to do laundry, coin operated machine were there, however i didn't have quarters

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

we could hear the laundry room near by

just wish that there was breakfast while i was there but i do understand with covid and the new construction

everything was super clean and everything in the room, gym and laundry worked perfectly

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

love the friendliness, the size of the room, the ability to do a load of laundry!!

bed sheets and towels need to smell laundry fresh like that in marriott suites.

and it was nice to have laundry

the laundry area was tiny and the wifi was not free

no laundry bags

it was very difficult getting our kids bathed with no tub

we loved how the hotel had so much to offer including, restaurant, bar and outdoor amenities

pool for the kids, location to the marina

no laundry was done

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

pet friendly but no bags in container in back of building, for days

no ac in the gym

was only one small laundry facility, very small and with no quarters machine to change money to function the

twice we had laundry try to come in without knocking while we were still there

that it had laundry facilities & was close to everything.

they have coin laundry - three washers and 4 dryers (well, one dryer doesn't accept $

love the gym, the laundry facilities ;)

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

omelette bar was great

i forgot some things at the hotel and she was quick and very professional, the valet young kids are very nice

i forgot some things at the hotel and she was quick and very professional, the valet young kids are very nice

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

location was very convenient, and i liked that they had a laundry room

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

furthermore, the laundry facility was closed due to renovation without notification

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

laundry available downstairs also really helped

the restaurants and bar were great. the view was the best. staff over the top.

there were also no umbrellas at the pool

fantastic breakfast every morning, laundry service so fresh packed clothing, small bar to relax in evening on

also really big fat minus is about laundry room, that only two washing machines and two dryers

property has pay laundry facilities on-site

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

swimming pool, gym and laundry facilities a welcome

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

mixed drinks at the bar weren t very good

had a wonderful stay and employees justin at the bar and jacqueline at the front desk were particularly helpful

covered parking and the staff was very helpful. the pool and the privacy

room service, limited hours and menu at cafe

no room service and no safety bars in bathroom for such an expensive hotel!

shuttle bus to town centre, laundry room was useful

on site laundry

my kids enjoyed the pool

there was no room service

breakfast buffet had plenty of options.

swimming pool very quiet and clean guest laundry

it was quiet and the room had a great large balcony for the kids to play on without disturbing other guests

pool, breakfast, kitchenette, quiet, access to parking

very nice, roomy and nice kitchen facilities.

rooms had enough spaces for our three kids

friendly front staff, great gym and laundry room

free easy parking

the breakfast was amazing, they served snacks during the day & champagne and fresh fruit in glass

the front desk staff are wonderful - the breakfast options are good as well.

gym,launderette,pool,games,etc

first room that was assigned to me smelled like wet laundry

the gym is tiny and no laundry available

no laundry facility is a con for us

- no laundry room

there was no laundry to use to dry the bathe suits.

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

paying with credit card in the laundry room and having one washer and dryer only.

asked a worker about laundry service and got a very snippy response

laundry room out of order the entire time i was there

the laundry charged and extra

laundry facilities

we used the roof top pool and again, such an attentive staff and so kind to their guests

i couldnt get a spa appointment, booked up

great rooftop pool/bar

pool small and cabana reservations took up numerous chairs available to guests of the hotel.

breakfast was fantastic, and the access to laundry was welcome

staff was absolutely exemplary from valets to kitchen staff

the jacuzzi and pool were a great place to hang

should also be a indoor pool like most embassy suites and the atrium area should be where the bar and restaurant

nice little pool with tasteful classical music in the background

noise at night kept us awake our room was across from the gym and we could hear conversations etc until very

the room service food. the buckwheat crepes were overcooked

son used the gym and thought it was a bit small and lacked variety

from my check in and check out experience with the staff at the desk, to the staff in the bar and restaurant

a thing, except perhaps that we weren't able to stay long enough to visit the rooftop bar or enjoy the dining

could of had more laundry soap ; etc

more parking

the breakfast was outstanding

staff, comfy room and bed, quiet, easy to find location, good yummy breakfast, spacious drawer and storage space

someone was always wiping things down and cleanings the guest areas including the parking lot

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

laundry facilities

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

having laundry facilities in the room

the washer and dryers available with laundry soap at no charge was a nice touch

in suite laundry and very clean spacious rooms w fabulous shower.

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

no bar or restaurant

location. helpful staff. room amenities. laundry facilities.

pool area could be nicer

great pool, great food and bar as well

great location and good facilities with pool and gym.

swimming pool, clean, comfortable beds, modern, friendly staff, nice location

they suggest that you keep your towels for more than one day to save on laundry etc

i was there for 3 nights in a kings suite with kitchenette facing a brick wall that blocked the light

snuck an unadvertised $250 pet fee for my 6 pound dog onto my bill for a one night stay

the price was insane - suite was really small pet fee was expensive

were lovely, wine bar in attached historic home was fun, beautifully decorated and relaxing

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

the room was so well appointed and being able to do laundry in room was a plus

breakfast bar is minimal, with coffee, yogurt, a few pastries and fruit

to do massages for both of us, but their spa partner could not accommodate two

almost an apart-hotel as you have a kitchen and laundry facilities making it perfect for a stop off as part of

wine and cheese and morning breakfast were both quite nice

breakfast options quite niche

i had drinks at the bar later in the evening

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

breakfast presentation was lovely and the staff from the kitchen was very friendly and