unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the cafe in bowling were little pricey which is to be expected but was very welcoming enjoyed the pool and the

the added bonus of all the fun activities kept my kids entertained during bad weather

laundry facilities is good provided that it works (both washers were out of service so couldn t

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

the laundry room for guests' washing should have proper instructions on operating the machine.

not enough trash cans/laundry bags.

the pool was warm

i also liked the complimentary breakfast

breakfast was shut down early each day due to staffing issues

great room, excellent breakfast, upbeat lobby, friendly staff

wifi worked great and fast, parking was free and safe, there were pool and fitness centre too

i appreciated a laundry room and also in out room we had dishes and cups available as well as dish soap to

there are laundry facilities in each building (free)

laundry services not available as maintenance was fixing something in the room behind the laundry

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

they have a laundry on the 1st floor, free, in addition to your laundry in you room

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

be aware this is a pet friendly hotel

entire place is really clean and up to date with a great pool for the kids and a big game room and a fantastic

location, free parking

wi-fi didn t work in our room i called their wifi support several times trying to correct this

breakfast was satisfactory, people were pleasant, fairly clean

the beds, floors and tubs are clean and breakfast is great

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but not

it was convenient to where we had to go and it had a pool

pool wasn't open

our room was right next to the laundry chute which woke us up every morning

laundry was helpful

the breakfast was good and plenty of choices , the kitchen staff kept everything really well stocked and were

stayed in a suite, very pleased with the full sized refrigerator and kitchen space

could use some updates/decorations/paintings in the kitchen - but everything worked

easy parking

the 2 bedroom we had was very clean, both the indoor and outdoor pool was so nice

with a family of 6, our 4 kids all had devices, so my

closed the pools, due to lightning

a few broken/loose tiles in the kitchen

the kitchen was amazing, the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was

was good for kids

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not

the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was fantastic, and the breakfast was

excellent breakfast, great pool, very nice staff, great location for colonial williamsburg!

i was very great full they had laundry facilities

we used the coin-operated laundry which was right on our floor and so convenient

great, friendly staff. nice space in room. laundry very close by.

laundry facilities were lacking

laundry machines and hot tub not working

laundry room dryer didn t work

the elevator wasn t working. and the laundry room was out of order.

the pool & jacuzzi were open without restrictions

the parking was a little weird, but there was plenty.

we didn't like the parking around back or on side of building.

no chairs in laundry room

i had to go to the laundry facility to get it myself

the laundry was a bit unclean but i was able to do what i needed.

rooms breakfast laundry facilities fridge and freezer in room microwave in room location

laundry facility only accepts quarters

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

having availability to fitness, pool and laundry facilities!!

pool was cold and really need a hot tub.

the breakfast and evening cocktail hour was the best

room service wasn't that great

sparkling clean, they have a laundry, fantastic caring staff

pool was great but the whirlpool did not have operating jets

breakfast was good. many choices. clean facility, clean rooms

only wish the hotel still had a hot tub in the pool area and the weight machine in the gym.

of the hotel guests were inconsiderate in the morning around 730-830 am allow the kids to run the hallways and

rooms, comfortable beds, friendly staff, great free breakfast and a perk that i find important - laundry room

great room close to everything (laundry, elevator, ice )

everything you need is available, from laundry to fitness center.

it had a pool, gym, laundry and hot breakfast

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

i called for room service at 8:30, no answer, so i left a message i never got the food i ordered

lady was also very personable and great towards our kids

horel was clean, my kids loved the pool and the restaurant food was food

was great but was concerned when i was given a breakfast coupon for 2 adults, 2 kids

family of 4 came to williamsburg for our first busch gardens trip since having kids

room was clean and we had laundry service

laundry facilities excellent

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

used laundry room, front desk had quarters available and gave a complimentary box of tide

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

we were put on the first floor by the laundry room and the breakfast area, so it got loud

great room! it was spacious, clean and had cute kitchen (not crammed after thought like some)

even the gym was better then

breakfast lacked

the laundry dryers did not work well

laundry room available if

channels, emergency procedures, pool, laundry, local restaurants, etc

needed more ice machines and laundry machines.

it felt clean and fresh. self service laundry was very useful. breakfast was good.

clean and pet friendly

plenty parking. surroundings excellent

especially appreciated all the pet friendly amenities

changing in the room was difficult as the room can be seen from the parking lot

very polite, pool was wonderful, breakfast was the best

the guest laundry room was not cleaned the time we were there

my grandkids love the pool and we were close to the elevator with kids

room was spacious and had a comfortable arrangement with a sitting area and a separate kitchen

breakfast was very good. we used the gym and pool. the bed and room was comfortable.

i didn't have a chance to use the fitness room or pool, but they looked very nice

you shouldn t have to perform a gymnastic exercise to use the potty

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

the location, the hotel facilities, the golf course

wish we'd had time to take advantage of the pool at the inn, a nice perk (although it's about 3-4 blocks distance

also you had access to the main hotels spa and pools, best of all worlds

of that hotel and take a drink on the nice terrace with view over the very beautiful garden and golf greens

smell of smoke in fireplace in one if our two rooms, thick dust behind bed, behind microwave, furniture worn

it is situated on the same domain as the beautiful williamsburg colonial hotel, we used the nice pool of that

we also were able to use the pool and spa at adjoining property which was

we also were able to use the pool and spa at adjoining property which was

kids seemed to be swimming and jumping in and out of the whirlpool late into the night

great pool to swim

there's a indoor pool that runs outside

is high for no breakfast included, sofa bed had badly stained mattress and the bar and springs of the sofa bad

the kids loved the pool and whirlpool

i could understand about the laundry

didn t have dirty laundry bag, had to ask for a hair dryer and there was no iron and the phone was broke

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

location, staff, room, laundry machine, over all great hotel.

i was surprised to see a laundry facility and the pool area was clean and inviting

no change machine in the laundry room.

rooms, lobby, and laundry area was clean

wish they had a coin machine in the guest laundry

laundry machines all worked perfectly fine

women running the breakfast were fantastic

tea and coffee bar in the lobby is a big bonus for us

clean,good parking, very comfortable

breakfast was fine. location was great!

hotel has an indoor pool and gym

bed bathroom laundry attention of mrs ornella

egg boiled they don't have fruits in breakfast

gym was hot

weird hvac was ancient lame breakfast because front desk didn't have me sign tablet at check in, next front desk

good breakfast

the kitchenette was a nice touch

the kitchen was present, but there was absolutely no kitchen items, none

limited number of devices for wifi

parking

there was a stuffy, cigarette-smoke smell in the room even though it was a non-smoking room.

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

heard water running on and off all day and night, i believe we were near the laundry room

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

parking was not good

the laundry room was easily accessible,

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

had anytime to use laundry room

the heated pool

i did not have a chance to check out the pool

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

rude and deliberately price gouged when we needed to check out early, though we hadn t even had room service

indoor pool

wifi connection was spotted at times.

very clean, comfortable beds, comfortable couch, well stocked kitchen, great buffet breakfast.

made meals for my wife and kids

have liked more separation of the living space/kitchenette from the sleeping area (maybe a door

they have a pool and basketball court

great customer service, cleanliness, and breakfast (and staff).

the outdoor pool was a plus for the kids

the outdoor pool was a plus for the kids

pool was clean and even had water toys for the kids

sufficient parking lots and they have a nice pool

enjoyed going to crunch gym excellent location

not sure if it the laundry detergent they

there was no laundry bag, no coffee pot

had to bring our own towels down to the laundry room to be able to get clean towels

breakfast is hot and the juice is good

playing loud music outside on parking lot fighting the bed is so uncomfortable you could feel the metal springs

breakfast, but promise during booking

saw remnants of pet hair in room from previous guests

nice to have separate rooms for the kids

breakfast not

none of the breakfast options are gluten/wheat free.

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

the convenient location, safe and plenty of parking.

bed was comfortable, and the room had a balcony facing the parking lot

the location; the size of the room; the gym and the front desk

i also liked the laundry room hours as well as the indoor pool hours

fantastic rooms were exactly what we needed and they have a laundry room which was great

laundry room was a little expensive

only standard wifi was free. wifi that could support streaming had to be paid for.

also, though we didn't use it, there was a free shuttle service available for guests to get to places within

pool was a bit small. laundry was a bit expensive for the size of the machine

clean, ample parking, parking lot was easily accessible and clean

parking

silly but the coffee bar area needs a light

also, the parking lot was definitely not full at our arrival time

they also offer laundry which was helpful

i also liked the fully equipped kitchen, and close proximity to the local

the pillows weren t the greatest. no room service no clean towels either

couch had pet hair all over it and there was a stain on it possible pet urine

pool and outside sitting areas could use updating.

i was given a adjoining room next to a bunch of kids and didn’t get sleep.

the wifi was not free?! they charged for it.

nasty, bedrooms, closing of majority of the hotel ( pool, gym, eating area, etc)..

there was an on site gym, free parking, and free wifi

had a hard time with the wifi it kept disconnecting and it didn t connect to my playstation anymore after