that the pool was closed to public use

clean,good parking, very comfortable

the pool and the exercise room, and the breakfast. also the place was clean

i stay there often and i l o v e the huge breakfast always delicious

very friendly and accommodating. breakfast was great and the coffee bar was wonderful.

i could understand about the laundry

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

additionally, the food was good and it also had laundry service

friendly staff, laundry facilities, very nice breakfast included

location, staff, room, laundry machine, over all great hotel.

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

we enjoyed the mini golf, bowling and the pool. room was large, clean and comfortable.

i loved that i was able to cook in the kitchen instead of eating out

the guest laundry room was not cleaned the time we were there

the jetted tub next to the pool was what my wife, so looked forward to.

kitchen space was a little tight but functional.

very friendly and helpful staff. room was clean and very spacious. gym not bad for a hotel.

loved having the kitchenette

the pool was warm

indoor pool is a nice size

the breakfast was good with plenty of options

parking lot is small

property was clean, beds comfortable, enjoyed breakfast & staff were very nice.

kids playground was great, just stayed muddy from previous rain

the size of this place and all of the amenities they have, the fitness center was really sad

there are two trees that make the number almost impossible to see for from the parking lot

the 2nd bedroom was strangely placed in the living area, which made it a little difficult for the kids to get

and close to colonial williamsburg, miniature golf, tennis court, volleyball court, fire pits for s'mores, lively

pet friendly

that it was pet friendly and had indoor and outdoor pools

very polite, pool was wonderful, breakfast was the best

breakfast was delicious very clean

indoor/outdoor pools, hot tub. breakfast was great!

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

we were put on the first floor by the laundry room and the breakfast area, so it got loud

two room suite needs better cookwear for the kitchen area

clean rooom,beds were comfortable, kitchen was well stocked just lovely

my family loved the hotel breakfast plus it was great to have access to an indoor pool

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but not

pool wasn't open

did not like that there was no breakfast

the pool was closed, i couldn't find a gym area, and the rooms are set up similarly to the photos, but

free breakfast, location, cleaniness of the room and price

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a

free breakfast was great and lots of variety

entire place is really clean and up to date with a great pool for the kids and a big game room and a fantastic

my room was on the fourth floor, and almost all night kids and other intoxicated guests were up and down our

kitchen staff unreliable

loved the large suite (perfect for my group of 2 adults and 6 kids)

the swimming pool is also nice, my daughter loved it

ice creams every night made my kids super happy

limited parking

rooms, comfortable beds, friendly staff, great free breakfast and a perk that i find important - laundry room

first night was a little noisy with workers/guests doing laundry which was right across from our room but it

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

i was happy to find out that the commercial washer and dryer did an essential load of laundry quickly and

beds are very comfy. the laundry service

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

laundry room

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

the laundry room for guests' washing should have proper instructions on operating the machine.

not enough trash cans/laundry bags.

the kids loved the pool and whirlpool

was missing several things (only had a bar of soap for toiletries), bath faucet was leaking non stop, chair in

also they need to extend the pool hours

the room, staff, and close parking

the pool area remain open to 10pm

wish they had a coin machine in the guest laundry

rooms, lobby, and laundry area was clean

i was surprised to see a laundry facility and the pool area was clean and inviting

laundry machines all worked perfectly fine

no change machine in the laundry room.

laundry was helpful

our room was right next to the laundry chute which woke us up every morning

the breakfast was very good; nice variety. staff pleasant.

friendly staff, clean facility, great pool

room was clean and very comfortable. the location was suitable. breakfast was good.

beautiful grounds tennis spa golf and main hotel beautiful. spacious room but bathroom bit old.

the spa and swimming pool is off the property and needs at least 15 minutes to walk

the room had a fireplace, which had been cleaned, but i am guessing that the chimney was not clean

just off of the colonial area, you can walk everywhere they have a nice pond with ducks and kids can roam around

our waiter was from turkey and was the nicest man chatting with us and being sweet to our kids

i did appreciate the manager who walked me to the bar at the golf course area

we had access to the williamsburg inn s pools and gym and found all the staff to be very helpful, including

access to the main inn and its facilities: dining, bar and swimming pools

wish we'd had time to take advantage of the pool at the inn, a nice perk (although it's about 3-4 blocks distance

no internet at all, no breakfast and pool very far from the room

having availability to fitness, pool and laundry facilities!!

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

breakfast

they gave complimentary drinks at the bar every evening and also had a restaurant in the hotel

good breakfast and the cocktails was excellent the staff was very good as well very helpful

the elevator wasn t working. and the laundry room was out of order.

laundry room dryer didn t work

great location and pool and spa were great.

the staff was excellent and the kitchen chefs' were great.

in the staff at the front was rude, seemed mad and gave us no details about wifi or anything

only one set of laundry machines and the dryer was not working properly.

needed more ice machines and laundry machines.

guest laundry facilities were not accessible on account of repair work that was needed

channels, emergency procedures, pool, laundry, local restaurants, etc

laundry room available if

used laundry room, front desk had quarters available and gave a complimentary box of tide

room was clean and we had laundry service

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

laundry facilities excellent

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

we could not believe how beautiful the hotel was kept with it being pet friendly, our dog was so comfortable

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not

it would be nice if there were umbrellas around the pool for people who are there to watch the kids, but not

location, friendly staff , breakfast, kitchenette

you have kids running up and done the hallway and the dogs started barking and the front desk called me

great, friendly staff. nice space in room. laundry very close by.

i was very great full they had laundry facilities

we used the coin-operated laundry which was right on our floor and so convenient

laundry machines and hot tub not working

laundry facilities were lacking

rooms breakfast laundry facilities fridge and freezer in room microwave in room location

laundry facility only accepts quarters

no chairs in laundry room

we appreciated and used there on-site laundry

the laundry was a bit unclean but i was able to do what i needed.

sparkling clean, they have a laundry, fantastic caring staff

building room was nice and cool and had a digital thermostat in the room plenty of room beautiful pool and

great breakfast top quality! nice fitness center, hot tub pool ...etc

a wonderfully sweet staff member, greeted us at breakfast and gave helpful advice about touring around williamsburg

friendly staff, clean large room, great price, good size pool.

sheets had cigarette burns, and we asked for a non-smoking room, and also the sheets were itchy

limited number of devices for wifi

the kitchen was present, but there was absolutely no kitchen items, none

accept certain credit card need more wash clothes pay extra for non smoking

good value-very clean bathroom-very helpful front desk-offered wifi

the kitchen counters consistently boasted a fresh supply of complimentary coffee, laundry/dish detergent,

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

there are laundry facilities in each building (free)

laundry services not available as maintenance was fixing something in the room behind the laundry

loved having a kitchen in room and laundry as well

bed bathroom laundry attention of mrs ornella

trash in the parking lot

no noise, no bugs and everything worked except for the elevator. easy parking.

location & breakfast

good breakfast

the monitor, working out in the well equipped gym with lovely views, swimming in the creekside pool with

an excellent lecture on raising the civil war ship the monitor, working out in the well equipped gym with lovely

waterfront activities. pool area was gorgeous. staff was very friendly and helpful.

if you have kids and are looking for something to do, then it s a tough area

the pool needs refurbishing

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

the parking wasnt great.

we were also not able to do laundry because someone had multiple loads for the one set of machines

laundry room was spotless

would suggest you put grab bars on the shower wall as the tub floor was a bit slippery

the wifi didnt work. the tv wasnt able to access netflix. the

loved the fact that the indoor pool was open until 11pm

not a lot of parking at night

only thing i would change is more breakfast choices but understandable with covid

the room was very nice with the kitchen. nice area! great staff!!

the kids randomly banging on doors in the middle of the night

that i don't like the breakfast they have, just wish it was more choices bc my one year old is picky and loves

nice staff, clean, gym, laundry, breakfast excellent

the pool was clean and the laundry facility was also clean

parking was a bit tight.

yes, the wifi service was terrible. we got two minutes and died. was very frustrated.

the bar and grill, pool tables, outdoor pool and the rooms were nice and beds comfortable

had anytime to use laundry room

the laundry room was easily accessible,

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the bar hours only for 5 hours.

tv & wifi didn't work .. no free breakfast

made meals for my wife and kids

bed was comfortable, room was clean, breakfast was good enough

my kids had a great time in the pool

minor item: the restroom near the breakfast/lobby area was completely out of toilet paper in both stalls and

was very close to my work area and it was a lot of things for kids did we were close to where the hotel

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

i loved the cleanliness, the staff was great and my children love the pool and the breakfast.

the staff was great we especially enjoyed the breakfast bar and fireplace and warm cookies in the evenings

pet policy

they provided an excellent breakfast

i also liked the laundry room hours as well as the indoor pool hours

laundry room was a little expensive

fantastic rooms were exactly what we needed and they have a laundry room which was great

the staff is friendly and breakfast has good choices

staff was the friendliest ever. super clean including the pool.

had to bring our own towels down to the laundry room to be able to get clean towels

there was no laundry bag, no coffee pot

not sure if it the laundry detergent they

breakfast is hot and the juice is good

hotel needs to be updated a bit more, and the parking lot is not well lit especially along the tree line at

they also offer laundry which was helpful

also liked the pantry, board games, and location of the outdoor pool

i also liked the fully equipped kitchen, and close proximity to the local

no indoor pool

couch had pet hair all over it and there was a stain on it possible pet urine

pool was a bit small. laundry was a bit expensive for the size of the machine

tend to check in later in the evening there was not much choice for anything to eat and the bar closes way too

facing the parking lot.

the pool was a nice and clean

there was no room service on weekends.

very dark hallways, bathroom very dark,also very crowded parking lot

no wifi

elevator *i paid for a non smoking room and they gave me a smoking room

i arrived the front desk clerk let me know she didn t have no double smoking but upgraded me to an king smoking

people had been smoking in room