there is no guest laundry facilities

laundry prices on the form are not what their laundry service provider charges

rooms cleanliness kitchen also separate bed rooms love it all, looking forward to going back the pool area also

gym, impressive infinity adult only swimming pool, very clean hotel, very good hotel restaurant-

good,reliable wifi coverage

can certainly stay at the high priced hotels across the street, but this has great rooms, a nice pool, and beach

love where the property was located, i love the updates theh have a swim up bar and the staff was really awesome

i love the golf cart ride to the beach

the quality of the pool towels was variable and some were quite thin.

they also have golf cart to take you to the beach if you just want a 3 minute ride

was very helpful except when we wanted the laundry service it was a problem and they were unable to accommodate

always staff available for a drink at the pool or beach, to set up your chair and make sure you have everything

location, very good room, exceptional service including breakfast palm beach is one of the

property had everything you needed - pool, beach, cabanas, restaurants, spa, kids club, pool/beach chair food

location and the new adult only pool.

there s a laundry room on the sea side and it costs $1 to wash and $1 to dry

no room service included in my all inclusive

i brought my kids and she was very kind cleaning early for us

this is perfect for family traveling with kids

we had a couples massage at etnika spa which was fabulous

wouldn t listen & put our 2 rooms right off the elevator on the 2nd floor & right over the laundry dept - it

staff helped us out getting our laundry done in the end, but the coin dispenser wasn't fixed

laundry facilities worked well

the laundry service was very poor

to much noise, our room was next to the laundry and the rooms are not soundproof at all.

room service lady was not putting towels in the room and after asking she mentioned that laundry is not yet

no wifi

trying to get seat at pool

gym was 24-hour access and the lounge area outside the spa doors

hotel with great amenities, including pool, beach, restaurants and entertainment every

pools, lazy river, jacuzzis, water slide and beachfront were great and clean, and the staff was

first day or 2 we did not need or request room service and hung the sign saying so on the door but the other

way too overbuilt. beach and pool way too crowded. i would suggest the ocean club instead

ve booked a room with ocean view and was given a room on the 2nd floor facing the pool

very clean property and friendly staff. the pool is amazing!

beach n pools were all very nice

of mosquitoes near the pool at the evening

the pool for the kids ,the beach and live

also, we did go to another casino because yours did not have a craps table

the casino did not meet our expectations

room service was delicious

casino staff extremely rude!

the gym was a reasonable size and mostly clean (see negatives)

some of the casino employees were not friendly!!!

loved the adult pool, loved the beach, loved the workers, loved the beach restaurant atardi.

the casino was very nice and we had a great time gambling at

the pool is great and they bring a dj out every afternoon and have a great vibe for those that want to

could have used some laundry services as i ran out of clean clothes

was lovely- one of the best massages i've had outside of southeast asia, and it was nice to see a gym, albeit

, a shuttle service,, beach towels, and even chairs and snorkeling equipment for our sightseeing beach

hotel is like a tropical paradise, we loved everything from our casita to the pool and the garden

the prompt availability of taxi service and shuttle to the beach was greatly appreciated

patio bar food was not as expected

nicer/larger bar area something thats open in the evdeningsother than the small one in lobby

inconsistent room service. the food was mostly ok, but not exceptional.

forgot to service clean and make my kids room for two days

only thing i was dissapointed with was the pool was to quiet

we did some laundry and took the clothes back to our room to dry (we're from the uk so we normally hang dry

late to open in morning noising laundry room limited restaurant menu

they had a laundry room to wash and dry your clothes

the room was comfort, my kids enjoyed the pools every single day

fantastic gym

we enjoyed all the amenities at the resort, to include the spa, gym, laundry, and pool

also was annoyed that the manager has three prime parking spots and we had to park far away

there were plenty of parking spots and it was well illuminated throughout the whole property

kids in pool should be told the rules when necessary, ie no diving, horseplay etc

for breakfast many items to choose from

be careful when you book ( full kitchen does not mean you have oven and dryer in washer is not a laundry

entertainment, activities, great food, happy hour and even laundry facilities on site

suite was well equipped with kitchen and laundry.

was entertainment in the bar area a couple of days

there was toothpaste on the sink from the kids brushing in the morning

the pool area is all you need if you dont care about the beach

breakfast was just perfect to start day

great location, beautiful pool, comfortable room and a great breakfast!

wasn't letting the kids stay in the hot tub, they sent them out of the jaccuzzi

the breakfast is great and all the staff are very friendly

did not have breakfast because it was a set menu and was not appealing to me, however on my last day rose told

pool area is very nice and peaceful

very cozy garden, great pool

rent chairs here for $5 and sun umbrellas are free at the beach ud83cudfd6 outside is wonderful, pool and trees

variety available for breakfast from day to day

on site self laundry

the room was nice. laundry room on site. cool beach restaurant across the street.

they have a pool restaurant/bar with great happy hour from 4-7 every day

service ocean view food and beverages quality daily room service - cleaning staff always were very kind and

couldn't always reach room service, which bothered me because i was trying to spend money for additional service

also there is a laundry room a washer / drier get tokens from lobby and soap can be purchased from gift shop

a fully functioning kitchen with laundry nearby is a plus

washer/dryer available to do laundry

full kitchen with silver wear and cooking utensils as well as a laundry unit

pool staff willing and able to get pool chairs when no empty chairs available of coin operated laundry facilities

they took care of every detail, especially the bathroom with the glass shower stall, and the laundry room with

instead, there was a shared laundry room for all the guests with a single iron available to use

brought u back of building didn't know how to get in run down pictures not the same in person no bar like in

there was no casino or golf, which was a plus for us, as that whole culture would have spoiled the simple vibe

the location was excellent - my kids loved the included breakfast

taxis were always available and transportation from the resort to the casino was provided

resort was clean and staff helpful and friendly. golf course on site was very good.

the room, pool and poolside bar were excellent.

gym was being moved across the street and closed for a few days, and nobody seemed to know whether

wifi connection was really bad in our room (it only worked on the balcony every now and then)

they don't clean the room, and they don't make your bed there is no room service

no change for laundry

quiet, comfortable,easy access to pool and beach

you, i called and asked and the rep told me it included everything on both side, including the golf side

breakfast and lunch from the tiki pool bar and grill was definitely the best food on entire resort,

buffet breakfast was sub par and the hours for the only actual dining in our specific part of the resort

they even did our laundry

air con and wifi work great

quiet garden oasis, lovely pool, convenient location with a rental car. staff was amazing

free beach chairs and snorkel gear to use at the beaches, secure parking, and 'griff' - our 4 legged welcoming

there was a small sitting area, and our room adjoined the pool/garden area

the restaurants are located is not ideal; cars pass by constantly in the evening, going to the parking lot at

island started to close at 9pm but you could still drink, eat and socialize in the hotel lobby bar area 3

that kids were allowed in certain parts of the adult only side.

the gym was nice as well

there were hardly any kids so we didn’t mind

over priced, long waits at the counter and bar area. no on-site laundry.

i came by reception in the morning to ask if they can deliver my laundry to the room, the receptionist agreed

we used the gym, didn t get i to the pool but it looked nice

the pool and the pool area are really great to spend some time

the room smelled so bad like mildew front desk staff does not follow up on calls , staff at the bar especially