ample parking available at the hotel

the bar was well stocked and run by very friendly staff

it has a bar and food and pool table. staff are very nice. great location in newark.

would have been good to have bar snacks before 6pm, even if just cold snacks

good location, ok for overnight stay. bar and beer were good

to come and go as we pleased ud83dude01 loved the food lovely staff very friendly service , great parking lovely

no room service or phone and wfi rubbish

room, comfy beds, good facilties, very nice staff, good pub attached to it with a really useful kids play area

good parking

staff polite, rooms clean. parking very good.

had to leave window open - but constantly woken by lorries on nearby bypass, as well as the 5am laundry van

free parking is always greatly appreciated

free parking, good location for visiting lincoln and the surrounding area

free parking and restaurant on sight

the language from the kitchen was shocking and very off putting when relaxing after a long day

there were dirty laundry left on the floor outside our room, at the bottom of a flight of stairs, which my wife

it's lovely to have a gorgeous bar and restaurant on site

we chose the hotel because it was pet friendly and convenient for our trip but sadly they charge 20 per night

bar food was fine and chef's special at dinnertime a tasty treat

couldn t connect to the wifi in the dining room - the venue didn t appear in the options, but it was excellent

sufficient parking capacity

wifi not so great.

was greeted by a really kind & helpful receptionist, he was accommodating of my breakfast wishes

breakfast was excellent value and plenty of it

breakfast was really good

nice restaurant varied menu ,easy parking

shower was freezing cold , there was a party under our rooms which kept myself and kids awake

lovely staff and great location with free spa facilities for the more energetically-inclined

friendly staff and restaurant and bar there if you want it

the bar was open even though i received a message saying everything was shut

walk to car and misleading wifi

wifi was extremely poor, as this trip was for business purposes i was unable to gain access at all

the bar was well stocked with good draught beers and lager

high standard (only missing a bath, in the bathroom which i feel is often required after playing golf

rooms, view of golf ground was really very nice, we watched cricket match there at trent

lovely views outside and plenty of parking

good location and parking, helpful staff

the parking was good and safe

parking, interesting building and grounds

location was very good and it was good to have parking with easy access to the hotel

there was a laundry bag in my bedside drawer when we arrived

parking on site is included so no extra charge for this

all the facilties you would expect from a best western and free onsite parking

great decor, front of house staff, bar , comfy beds, great shower

there was plenty of parking right outside and there was a fantastic indian restaurant over the road

so unless you want to have dog walkers passing your window or want to witness the laundry delivery on a sunday

staff and reception staff very friendly and helpful,the free wifi and parking take it above similar priced

bar and restaurant staff were friendly and

complained about noisy neighbours and the fact i had kids banging on my door in the early hours to staff thinking

pool and sauna is a great addition to their amenities

some hotels started thinking about having a small area where books and board games were kept for kids as in

we couldn't fault anything (although shame on the people who left large stains on the carpet)

was charged an additional 20 for my pet dog, but then found that i was not allowed to bring her into the common

my kids enjoyed the breakfast as there was alot to choose from

good bar and decoration was lovely

laundry all over the corridors - cupboards open etc

dirty and unclean, the room very warm and made us feel a bit sick, floor on landing quite uneven laundry everywhere

room service was slow

very comfortable, great location, brilliant gym and breakfast.

as genius- member possible late check out

it was still empty next day morning 8am), towels are too hard (come on hilton, just need to use laundry softener

i was also missing a laundry bag and had to go the the reception to get one

dirty laundry hanging in bathroom from previous occupants

it was in a great central location and the gym and pool facility were lovely

expensive bar prices

he came to my room, confirmed hearing the noise, but said there was no laundry on that floor and suggested it

nice room on 11th floor, but next to laundry cupboard which was made a bit of a low noise, although this was

staff were friendly and approachable, jack on reception was very accommodating and sorted out an early check in

brilliant wifi

on my second day, i also used their gym

lost a stuffed toy which i suspect was taken out with the laundry - no-one really made any kind of effort to

room was clean and had a hairdryer, kettle, tv, laundry service, and en

liked the 24hr bar and food service

breakfast could have been hotter.

45pm) we were told only one room was ready as they allow guests late check out

robe provided and when we asked for another we were told that they had not yet come back from the laundry

saturday morning, when i asked what the noise was the next day, i was advised that it was their laundry servicers

room service was really good

the bath was great and really nice to use. bar downstairs also really pleasant.

breakfast and staff were absolutely great all over hotel from housekeeping to bar staff

restaurants around, roof top bar at hotel lovely, room was up to high standard and even put rose petals on the

room and breakfast

informed the hotel on the booking details, we had beautiful rose petals on the bed,and a card offering us a

time at the hotel, great location, great staff , quiet room as requested and early check

sometimes felt the room move as though someone was on a treadmill in the next room, but the gym was 3 floors

an actual laundry service as opposed to dry cleaning. ac in room was not working.

there were no laundry services at the time

on leaving the next day i informed reception they said it was not their fault laundry is completed by a contractor

amazing designs, small gym , but very clean , nice rooms perfect location.

couldn't use firestick on the wifi

too noisy to sleep and you couldnt walk down the corridors freely due to piles and piles of dirty laundry that

hotel is very costly, no room service,food is costly

very expensive ev charger

the lady working the bar for the afternoon and evening shift was very helpful and friendly

inc wifi is a joke, thought it might have improved after being taken over from ramada.

water, teabags, laundry bags/forms etc - but i'm

always laundry and cleaning carts lining the room corridors at every time of day.

lovely bar area and restaurant

room service was fast and the food was delicious, breakfast had many choices and was all fresh and

the 65 package for early check in/late check out, plus celebration room

to get in shower,but not a problem only there 2 nights,but always laundry trollies in corridor

no kitchen

time i'd asked for a late check out

gym, refreshments and toiletries all fab front of house were super helpful

clean, cosy really enjoyed with kids

i was particularly impressed by being allowed to store my push bike in the laundry room over night, although,

gym was less equipped than i thought corridors noisy when people returned back to rooms and in the

the gym was closed

great location, ample parking and good value for money. early check in was great.

was there a gym available - i didn’t get a chance to check

the breakfast was wonderful with a lovely selection of cereals and

easy to find and plenty of parking

the hotel itself had some great facilities, including a fantastic breakfast and bar which served drinks

rooms are comfortable and the parking is a huge bonus

is no wifi at all - i stayed here in march 2017 and they said they would improve it - but this time it

the decor , the cleanliness , choice at breakfast and all members of staff very helpful

wifi poor

lady who brought room service also very polite

a room which had cathedral view but was above kitchen generators

great room service too

sleeper due to noise from the street, people leaving the bar downstairs and staff accessing the laundry room

the location of the room right next to the laundry room wasn t ideal and was pretty noisey.

my room was next to a fire door which was quite noisy when people came to bed and the laundry room which maids

no 5 right next to laundry room so gathering for staff at 8

room 5 is very very hot. next to the boiler room and the laundry.

the spa was lovely too

great location and wifi. very good staff. food excellent and the bar well stocked.

location ,surroundings , spa facilities on the grounds. food from the restaurant was very nice.

plenty of options especially in room service.

water pressure was bad so took 40 minutes to fill the corner bath in the suite, parking limited, spa was in

in rooms noise from laundry room and extractor fans breakfast was a bit chaotic with limited

the wifi network is not secure and immediately on logging on i got a serious spam issue, had to log off

bad to say really, food was really good, spa was tricky to get access but was nice, room was nice but you could

huge bed, great pool and jacuzzi, food great for dinner and breakfast

wifi was inadequate. noise from the road.

friendly staff, excellent rooms, we asked for early check in they were very obliging could not fault

polite and friendly staff. great breakfast. slept well

breakfast was fantastic, plenty of off street parking, all staff very friendly and helpful

managed to arrange an early check in which was handy as we were going to a wedding

great breakfast, ev charger and v reasonable price.

room wasnt ready on arrival due to laundry issue

only thing i can comment on that could be improved is the facilities in the gym

the breakfast was very good offering full english and continental, so many options to choose from

breakfast - didn't have breakfast, but had room service, however, i think the food could have been better

room service food wasn't as described on menu + a replacement not offered until we raised the issue

the location of the room was above the laundry and adjacent to the service elevator and some noise was coming

job & the lovely staff organised to put balloons & some prosecco & chocolates in the room & some petals on our

i could not use the wifi even though i had been given the password

room service menu could be improved, but i still enjoyed my dinner

breakfast, room and pet facilities are all ideal. staff very friendly. bed is great.

marks on our bottom sheet from the laundry that should have been noticed and not put on the bed

the tiny gym with lack of equipment....but that's me being picky!

there was a gym in the hotel which we didn t use, but would use if we were to return (which will probably

the shower was adequate but the power was low, which is a personal pet peeve for me

great room and bed size. best wifi ever in any hotel i have stayed in.

fantastic architecture with lots of available parking

convenient location and parking

things on room service were only available until 10 so didn't have much time to enjoy cocktails in the bar as

pet

on room service were only available until 10 so didn't have much time to enjoy cocktails in the bar as the need