so no pool, laundry room and noises of working men in and out

nice room, pool area, and breakfast was great.

also thank you so much for being pet friendly

you had to pay for parking and wifi unless you are a

dennis at front desk was great breakfast lady was a sweetheart

there are usually no healthy options but i loved your juice bar and hard boiled eggs :) i also loved the theming

kids unattended running all over the place wasting food and spilling juice parents could care less

not that i didn't appreciate the extra security, just was difficult managing kids, bags and the key to get

pleasantly surprised to discover a full breakfast offered each morning instead of the usual grab and go that

pool was clean

nightly price, included breakfast buffet, nice pool deck with heated pool and hot tub, and free laundry facilities

free laundry machines on each floor, just bring he washing machine detergent pods

the friendly staff, the pool, hot tub, gym, guest laundry, the affordable price, the kind people

love the staff i love the cookies their breakfast their laundry facilities the quietness of the hotel everything

we stayed 6 days and the free laundry was such a bonus

but staff told us about a laundry close by

one person working the desk the night we checked in and she didn't know the code to the laundry so she could

there were cockroaches inside room 510; no laundry area (washer and dryer)

no laundromat available nor laundry service.

so many wifi spots that i couldn t find ihgconnect the first night

walking distance to the beach, laundry facility

doing laundry is pricey

up by the office and at night you could hear all the loud people hanging out up there and by the laundry facilities

there was no bathtub. the room smelled strange like mold. the coin laundry is too expensive

large bathroom, clean, they have guest laundry

the ice machines didn t work, the laundry facilities didn t work, the gym had out of order machines and

there are only 2 washers and 2 dryers in the entire hotel, making it difficult to do laundry due to a constant

the layout was very nice. the bed and pillows were perfect. kitchen size was great.

was very happy there was a full kitchen to utilize for our stay

my request for early check in & a corner room were granted yet i was expecting a much better view

the laundry

have the cleaning staff and the maintenance personnel using the same elevator tying them up with laundry baskets

then started my laundry and went to get more change to dry it and they made me walk 2 blocks down to waffle

we were always told they were in the laundry

for hotel pool towels and was told they would bring them out once they finished drying in the laundry and was

we were across from the stairs, the laundry

they also had a great laundry room

they were able to complete my request for early check

staff was excellent, the room was extremely clean, the breakfast was excellent as well

the pool area was closed due to the hurricanes, but it was too cold to swim anyway

no laundry

provided in the hotel are of top level: reception, valet parking, restaurant, cleaning, bars, laundry, market

no laundry facility.

hotel doesn t offer cots or laundry without additional payment

pet friendly rooms

dirty laundry

with a dirty blanket stool in room is stained and very disgustingly dirty romm smells like dirty laundry bedspreads

the bedspread did not smell clean and fresh, if i had access to a laundry mat i would have washed it myself

you see that blood all over the damn blanket she says oh i ll go get you clean ones out the laundry room

parking area

no laundry..dining too casual.

they don't have an onsite laundry facility

on site laundry room that s needed badly due to swimming in the ocean water and the laundry mat across

bed was like a cloud, the staff was friendly and courteous, the food and room service was excellent and the

there is a pool, jacuzzi, and fire pits

communication about how rooms are cleaned and laundry replaced could use some work.

the laundry was out of order

the laundry

limited breakfast, but ok laundry room dirty some staff not doing a good job check in extremly

not enough quarters for laundry.

laundry facility was not great do not like the pay online washers also they didn t work

elevator smelled like pesticide. laundry room needs maintenance.

well located & big clean room. laundry facilities convenient

also the laundry room smelled really bad like there was a dead mouse somewhere

smell of gas coming from laundry is concerning

laundry room has a washer and dryer was good that they had them but cost 2 dollars just for the

no elevator and no laundry services

did not like the fact that we was on the third floor and there was no elevator and no access to laundry

laundry washer and dryer could be more new

also, they have a heated pool

they let us use the laundry before we could check in

there weren't enough laundry machines that would accommodate the number of people staying there doing laundry

2 female house cleaners where making alcohol drinks in the laundry room that customers had left, while cleaning

they should have a laundry room for guests to wash their clothing

our room on the second floor was right next to the only ice machine and laundry in the hotel

didn t like the laundry room

tight parking

parking was a little tight.

i liked donna, proximity to beach, the amenities, smart tv and parking.

the unit was very clean and had a full kitchen as well.

laundry machines not working properly. no notes stating not working.

just wished laundry facilities were a little better

laundry room available

the laundry room was easy to use and accepted credit cards

music piped out to pool area, laundry needs a facelift lol, ie; make smaller increments on loads please

there is not a lot of parking and i wish they had a larger pool

woking up at 4 o'clock in the morning from a group of people outside by the pool talking load and laughing

the pool stayed dirty

breakfast is only from 7a-9a.

room was large, clean and comfortable. had a kitchenette and full size refrigerator.

laundry room was so far away. some of the staff wasn t too friendly.

we had to take our towels/laundry down to the main lobby in order to get clean ones daily

no laundry, business center , breakfast , cleaning of the room and no pool

laundry was shut down and the limited breakfast due to co-vid restrictions

not meet the guests expectations with clean towels and wash clothes and there excuse was they laundry crew was

gym has 2 treadmills, elliptical and free weights

the pool and hot tub were a plus for me

easy to work with, convenient location, comfortable beds in a clean room, wonderful hot tub, and pool, close to

guests smoking marijuana by pool not refrained

pool schedule would ve been nice if it was open till 12 midnight

the small bar area closed early

loved the whirlpool in the room

of cleanliness of swimming pool water

staff was very nice, room was clean, pool area was nice and location was awesome.

i absolutely love the gym also

you need a laundry room

no laundry room, water smelled like sewer, toilet clogged

no laundry and spa pool broken

the location was perfect, it is clean and well maintained, the rooms are updated and there is a laundry room

many people in pool at one time

location n has laundry that actually works.

laundry had credit card reader

very limited parking, but overall it was great!

lighting in rear of parking lot would be great

small breakfast bar, fitness centre, free wifi and convenient on site parking were also useful features

cleaned properly, as if they had they must have known that the bathtub was clogged, there was no laundry bag in

to use the same towels for the 4 of us all weekend because they claimed they had no staff to do laundry

room we had picked out said beside elevator and it was, but it was also beside the hotel laundry room, employee

laundry on-site a huge plus for the lengthy of our stay

guest laundry and nice workout area

gym had really bad smell from the very beginning (laundry was in the same room and i feel smell was coming from

also, we did laundry but they didn t have a change machine and when we asked in the front desk they only were

workout room was just enough for what i use and the laundry room being where the gym was was just perfect

workout room was just enough for what i use and the laundry room being where the gym was was just perfect

the pet fee never seems fair to me because my 2 dogs together weigh 30lbs but if i brought 2 - 100 lb

laundry room was dirty.

for walk and enjoy the christmas decorations, clean and modern building, great breakfast even laundry room i

it was extremely clean in every part of the hotel, even the laundry area

i enjoyed the swimming pool, laundry room and fitness room

the breakfast could include grits love grits

laundry room and pool were very dirty

moreover on our way to room we had laundry room with noise and strong chemical smell

our shoes off and the bottom of our feet were really dirty, we had to take dirty towels to the laundry shoot

the laundry facilities have a tap-pay option - no quarters needed

there were no chairs or seating in the room beyond the 2 kitchen table chairs which were wooden and not

couldn t get the elevator to work for access to gym (perhaps that was me not really wanting o go to the gym

beautiful room and cleanness, cool design facilities and comfort swimming pool

great fun for the kids

great fun for the kids

great room. great bar and bar staff.

then they came to the conclusion they threw everything away or with the pool laundry

none of the laundry rooms were accessible

nice, extra fees were charged for resort fee and valet, room was not fully equipped with plastic laundry bag

some of the issues we had : - i had trouble doing my laundry, there was no laundry detergent after i purchased

no one could tell you exactly where the laundry room was

no laundry room

place to do laundry that i could find for guest

does not have a laundry room for you to do your own laundry

no laundry room

i m being really picky, shower pressure, no laundry facilities, price of the breakfast for 4 people was too

some rooms may be nice but others have musty mold smells, the laundry room was yuky, carpets on the various

laundry service was broken washer worked, dryer was out of service

in the elevator, one of the male employees had a open 6 pack of beer sitting in his laundry cart

insufficient lightning in bathroom and kitchenette area , hallways, elevator

the pool, the hotel

the website show laundry which is important when you traveling but the machines was not working

they had a laundry room and both washers were broken

laundry machine, broken elevator, there were nothing hot for promised hot breakfast, nobody cleaned

i seemed the laundry room open and the door that opened into the lobby

it would be good if a hot breakfast was an option and also if laundry detergent was there to purchase

that it doesn't have a laundry room so you can do your own laundry

there is no guest laundry or access to a dryer. this can be inconvenient with wet swimwear.

the facility, location, staff, room service, and cleanliness and valet attendants were awesome.

we had an amazing server in the bar both days we were there

my older kids actually liked the kids club in the hotel

also all of the washing machines were out of order in the onsite laundry room

liked having a keurig coffee pot, the whole room was clean and well-kept, and we enjoyed eating breakfast in

wifi wasn't good at all; slow and sketchy

was too cold for me, the kids did enjoy the pool, but did say the water was cold and never stayed in very long

packed with kids from a camp running around and being loud