laundry machines were a pain to use

laundry room ran out of detergent and staff would not bring up more

nice, extra fees were charged for resort fee and valet, room was not fully equipped with plastic laundry bag

then they came to the conclusion they threw everything away or with the pool laundry

some of the issues we had : - i had trouble doing my laundry, there was no laundry detergent after i purchased

moreover on our way to room we had laundry room with noise and strong chemical smell

laundry room and pool were very dirty

our shoes off and the bottom of our feet were really dirty, we had to take dirty towels to the laundry shoot

the laundry facilities have a tap-pay option - no quarters needed

to pay a little extra for a late check out was a big bonus

place to do laundry that i could find for guest

no laundry room

no laundry room

laundry service and the place where to park is not a great idea

i m being really picky, shower pressure, no laundry facilities, price of the breakfast for 4 people was too

in the elevator, one of the male employees had a open 6 pack of beer sitting in his laundry cart

some rooms may be nice but others have musty mold smells, the laundry room was yuky, carpets on the various

laundry service was broken washer worked, dryer was out of service

smelled like cigarettes and wifi didn't work , front desk guy light skin was always in a hurry and was

the breakfast room service was served as if it was a togo order from dennys.

they had a laundry room and both washers were broken

laundry machine, broken elevator, there were nothing hot for promised hot breakfast, nobody cleaned

the website show laundry which is important when you traveling but the machines was not working

i seemed the laundry room open and the door that opened into the lobby

it would be good if a hot breakfast was an option and also if laundry detergent was there to purchase

that it doesn't have a laundry room so you can do your own laundry

there is no guest laundry or access to a dryer. this can be inconvenient with wet swimwear.

the spa was amazing

room service was enjoyable and the oceanfront view was so relaxing

view from the king room on the ocean side, the warm pool,the jacuzzi, the staff, the coffee and the beach

also all of the washing machines were out of order in the onsite laundry room

kids ate free

i asked a simple question ( body language said it all eyes too ) i didn't didn't want room service i was looking

kids ate free

this staff was great the bar and out door setting was nice

free laundry

the guest laundry was out of order

hides near laundry smoking most of the time

free laundry access was great

it had all the amenities that we needed within the room, except laundry

the hotel staff did do our laundry and moved us to another room but it left us feeling very disgusted with our

laundry machines not working properly. no notes stating not working.

laundry room available

the laundry room was easy to use and accepted credit cards

laundry needs to have timer like laundromat

the laundry machines were not working properly, but a hotel staffer allowed use to use their big

guest laundry destroyed our clothes, literally ripped them to shreds and left them covered in black

never have to leave with the pool, hot tub, beach, tiki bar with food available to order through the tiki bar

everything. location is perfect, breakfast is wonderful, and the beds are sooo comfy.

the pool and hot tub was nice for off beach activity for daughter

didn t like the laundry room

parking was good as the lady allowed me to park on the street where my

room was clean. the bed was very comfortable. good tv and wifi.

didn t get fullnkitchen and still had kitchen supplies

the beds were clean and there was free wifi

there weren't enough laundry machines that would accommodate the number of people staying there doing laundry

the hotel provided so many small things which were very handy and made trip more pleasant, like laundry for $

2 female house cleaners where making alcohol drinks in the laundry room that customers had left, while cleaning

we didn t realize there were laundry facilities or a small fitness area, they also provide complimentary pots

the laundry facilities made it nice to wash clothes before heading home

was a last minute trip the rooms were so clean smelled of fresh laundry ud83dude0c all hallways has its own

love they have laundry facilities so we do it so we don't have to do it when we get

like that we didn't have enough toilet paper and we didn't have a broom in our room and the laundry room was

pool, very nice laundry room, easy access to a great beach

service; location was excellent, the little cafe was very reasonable and tasty, comfortable beds; laundry machines

laundry room has a washer and dryer was good that they had them but cost 2 dollars just for the

no elevator and no laundry services

laundry washer and dryer could be more new

did not like the fact that we was on the third floor and there was no elevator and no access to laundry

updated kitchenette

very clean and spacious room route by laundry room

and the laundry accomidations

had to get key redone every day. laundry was out of order. very noisy at night

the step in the laundry room should be painted yellow or orange to see it

someone stole my laundry soap out of the laundry room!

laundry facility was not great do not like the pay online washers also they didn t work

elevator smelled like pesticide. laundry room needs maintenance.

smell of gas coming from laundry is concerning

well located & big clean room. laundry facilities convenient

also the laundry room smelled really bad like there was a dead mouse somewhere

communication about how rooms are cleaned and laundry replaced could use some work.

the laundry

the laundry was out of order

not enough quarters for laundry.

limited breakfast, but ok laundry room dirty some staff not doing a good job check in extremly

room,staff,restraunt,tikibar,laundry room,gym were all excellent

i actually did a load of laundry during my stay and my clothes were clean and dry, both cycles take an hour

unfortunately the laundry machines did not work.

no laundry bags in the room and the shower had no pressure

this hotel is pet friendly which is okay but i didn't appreciate stepping in pool on the sidewalk in front of

comfy rooms with a decent sized pool and an excellent snack/alcoholic beverage selection

gym has 2 treadmills, elliptical and free weights

the pool and hot tub were a plus for me

great location. very safe. plenty of parking. clean rooms. very professional and polite staff.

comfortable beds, clean gym, helpful staff

they don't have an onsite laundry facility

on site laundry room that s needed badly due to swimming in the ocean water and the laundry mat across

no laundry..dining too casual.

everything is beautiful from the lobby to the rooms to an amazing pool

also the service of them employees from the bar and breakfast were good too

you see that blood all over the damn blanket she says oh i ll go get you clean ones out the laundry room

with a dirty blanket stool in room is stained and very disgustingly dirty romm smells like dirty laundry bedspreads

dirty laundry

the bedspread did not smell clean and fresh, if i had access to a laundry mat i would have washed it myself

island made parking difficult

no laundry room, water smelled like sewer, toilet clogged

no laundry and spa pool broken

the location was perfect, it is clean and well maintained, the rooms are updated and there is a laundry room

you need a laundry room

clean comfortable rooms, refreshing pool

kitchen staff wasn't as pleasant

staff were friendly and helpful, the breakfast was amazing, pool facilities were beautiful

the breakfast was great. the gym was clean & had plenty of options. the staff was very friendly.

got nice, spacious suite with the kitchen and separate bedroom, room were clean

staff were friendly and helpful, the breakfast was amazing, pool facilities were beautiful

the small bar area closed early

not a fan of the no drinks by pool side especially if you have kids

staff form the front desk to the smiles and have a nice day from the room service lady meeting in the hall

of cleanliness of swimming pool water

staff was very nice, room was clean, pool area was nice and location was awesome.

no laundry

no laundry facility.

provided in the hotel are of top level: reception, valet parking, restaurant, cleaning, bars, laundry, market

hotel doesn t offer cots or laundry without additional payment

the gym was the only disappointment for this place

laundry on-site a huge plus for the lengthy of our stay

cleaned properly, as if they had they must have known that the bathtub was clogged, there was no laundry bag in

room we had picked out said beside elevator and it was, but it was also beside the hotel laundry room, employee

guest laundry and nice workout area

didn t give a 10 because the 2 dryers in the laundry room were broken and didn t work

i enjoyed the swimming pool, laundry room and fitness room

it was extremely clean in every part of the hotel, even the laundry area

laundry room was dirty.

for walk and enjoy the christmas decorations, clean and modern building, great breakfast even laundry room i

are always clean, great breakfast options

breakfast staff was clearly short staffed, but the gentleman could learn how to speak when waiting

great fun for the kids

great fun for the kids

rooms were spacious and incredibly comfortable; the pool was beautiful and clean; and the food was delicious

easy access to rooms from parking lot as we as not a far elevator walk

workout room was just enough for what i use and the laundry room being where the gym was was just perfect

also, we did laundry but they didn t have a change machine and when we asked in the front desk they only were

gym had really bad smell from the very beginning (laundry was in the same room and i feel smell was coming from

gym was decent and had adequate equipment

i wanted to use the pool but could not because it closed at 9:00 but yet people had screaming kids and after

laundry had credit card reader

location n has laundry that actually works.

can't wait for breakfast to come back

the parking lot was very well lit.

no have wifi,and charged for that's.

also, the laundry facilities were closed

i don't usually complain about my stay, but, the vending machines were out of order and the guest laundry was

a creepy man was sitting in the dark veding/laundry area each time we went by

door was rotted at the bottom and was extremely hard to open and close, hair dryer didn't work, laundry facility

laundry bag looked like it was used

we were across from the stairs, the laundry

they also had a great laundry room

wifi needs improvement

w/my kids and had a great experience

honestly, the only thing i wished they had was an indoor pool for rainy days.

we were always told they were in the laundry

in lobby, hallways on all floors and laundry rooms and workout room did not work and it hit 98 while we were

for hotel pool towels and was told they would bring them out once they finished drying in the laundry and was

didn t like that the hotel at all, it was dirty, the laundry room was out of service and was not told when i

the laundry

the ice machines didn t work, the laundry facilities didn t work, the gym had out of order machines and

there are only 2 washers and 2 dryers in the entire hotel, making it difficult to do laundry due to a constant

pool...the buffet....our view

pet relief area (disgusting), air conditioner noise, shower head (cheap)

the ice machines didn t work, the laundry facilities didn t work, the gym had out of order machines and

we had to take our towels/laundry down to the main lobby in order to get clean ones daily

no laundry, business center , breakfast , cleaning of the room and no pool

laundry room was so far away. some of the staff wasn t too friendly.

excellant hot breakfast, huge olympic size pool,up to date well working laundry room

our room was far from the elevator and had to walk a mile to the laundry room

large bathroom, clean, they have guest laundry

there was no bathtub. the room smelled strange like mold. the coin laundry is too expensive

up by the office and at night you could hear all the loud people hanging out up there and by the laundry facilities

doing laundry is pricey

walking distance to the beach, laundry facility

there were cockroaches inside room 510; no laundry area (washer and dryer)

but staff told us about a laundry close by

one person working the desk the night we checked in and she didn't know the code to the laundry so she could

no laundromat available nor laundry service.

i paid over $3,000 for a room and you guys refused to do any type of room service until day 7

amount and ended up costing me in returned check fees not to mention the embarrassment after my kids and i ate

for the rate and star level, breakfast should have been included.

stayed there three nights never had one person come from room service to clean our room

the beds were very comfortable. the gym was good. the customer service was great.

pool wasn't clean