cleaners were so kind and checked in every morning to ask us do we need fresh towels the swimming pool was

meal portions in the library bar were too big

have been nice to have details of how to access the wifi, check out time, breakfast time etc on a card in our

one morning we wanted a lay in so had the no room service sign on our door- housekeeping left a bag

beautiful location, gorgeous grounds, friendly staff and great parking.

very quiet and plenty of parking

food in the bar is excellent

room as described, tv reception in room could have been better (if you have kids with you)

wifi in rooms is not the best.

wifi is ok for general use plenty of parking space

the laundry washer and dryer worked

stayed in the lodges which was great, we used the cooking and laundry facilities in the lodge

did laundry when went to bed, water filling the washer screeched for 45 min and every time any water

plenty of play area for kids.

alessandro in the bar room pours the best guiness and makes a mean old fashioned

hotel room packs are slightly misleading- it states the hotel provides a laundry service, but when i asked the

i find hotel beds to be too high making it difficult for me to properly get into them , lack of a laundry service

i found the table and chairs in the room a great bonus and the wifi was

swimming pool very good

2 for two slices of toast when asked for a basket and charged for room service and then charged again 6

interested in laundry service but the front desk was unable to provide prices

laundry at tesco superstore outside machines

laundry service is fast and reasonable

river view, quiet at night, excellent staff, convenient location to city, good food, free secure parking

room was perfect for my wife, our 3 kids and i

pool excellent

the restaurant staff and the swimming pool staff were excellent

the hotel is very child friendly, including a good kids club

made us feel stupid when we requested a late check out

pool gym location - great

30 it was abit noisy with staff from the laundry

couldn t open bedroom window. straight across from laundry room, very noisy at times.

our room was either under or next to laundry facilities which the machinery droned nearly into the evening

we enjoyed incomparable dining experiences -- the restaurant and bar are as great a feast for your eyes as they

the breakfast was delicious

hotel advertised laundry service (for a charge) but when we asked we were directed to a laundromat down the

after several weeks of traveling the laundry service provided by the hotel was awesome

laundry service was

no same day laundry, hot and cold water in separate faucet in bath room sink. no mini fridge.

no laundry, no free parking (but we were warned)

laundry arrangements

the bed was great and we had loads of room for the kids

room was perfect for family with three kids, i'd highly recommend it

maybe some music in the bar would be nice

kids would of loved a swimming pool on site ,nothing else to fault at all

things calmed for a while when some of the kids left (for bed, we thought) but they returned in their pyjamas

room bar facilities breakfast

things calmed for a while when some of the kids left (for bed, we thought) but they returned in their pyjamas

was disappointed that there was no room service and that the restaurant closed at 10am.

spacious bar and food was very good. great kids menu also. friendly staff.

especially jack from the bar, reception staff are so friendly and the managers are on the ball my kids loved

says there s on site parking but it s actually on street parking

location, parking, wifi, staff

the food was lovely great choice for breakfast ud83dude0b location was perfect lovely views and beach across

rooms were outdated, mini fridge/bar, room service menu, robes& slippers , water bottles etc would give the room

guess i was just a little surprised at the cost of having a pet with us

location and pet friendly

location staff were so welcoming and friendly very family orientated hotel and pet friendly fantastic food

staff couldn't do enough breakfast expecially was spot on,great with kids as a family couldn't ask for

service at breakfast was exceptional

the staff, tommy and sophie in the bar were lovely and friendly

spa treatments were

pool area and gym were amazing

all good, games room for kids would be great

the hotel is fab including pool, gym, rooms and restaurant. lovely staff.

ate dinner in the bar on our first night and we're a little disappointed with the low temperature of our food

the location by the river slaney. the gym and pool are also excellent

th staff .the food .the atmosphere .the views .the health spa facilities

maybe a few more disable parking spaces could be added at front entrance carpark

comfortable bed, nice big tv, good wifi, tea/coffee facilities

in our room would have received two bottles each day and you would have had twice the amount of laundry - all

we had a delicious meal in bar bistro

was perfect from the room to food to the breakfast

had to leave early for the morning ferry but the restaurant was open and ready for a continental breakfast and

the facilities were excellent with a gym, 20m pool and spa area with great range of equipment and very spacious

a simple service like getting the laundry done turned into a disaster with housekeeping confused about collecting

it would be helpful to have on-site self laundry services and fans available.

the breakfast is

this time room service, soggy toasted sandwich

bar shutting at 2am disappointing but we were at a wedding all weekend so it was great service and

make my day and best food i ever eat and drink in bar and beautifully location and swimming and gym everything

very comfortable, great room convenient for golf nice river walk good food

the room service menu looked great, maybe we can try it out at our next stay

very comfortable beds and nice big tv with wifi

beds were extremely comfortable and room was very very nice and well organised, staff in the bar were very

had no phone in the room for room service

although the hotel isn't far it was very inconvenient leaving one of us with the kids outside while the other

while i run down on a phone that was broken i was told it would be a six euro room service charge to get it

bar and music was brilliant

stayed with 2 kids and we were on the first floor

suite had 2 bedrooms which was great each with their own tv great if you have kids

a family room which had a set of bunk beds it was a weekend we went away and did not bring our kids i just think

pool was in a different premises also and we had to pay the pool and recept was redeemable in the

free parking

and when i was there the internet have troubles, so i don't use nothing the free wifi

of the hotel that generally is unused, it was in a sort of basement and we had to pass trucks of laundry to get

hotel, great service, lovely helpful & friendly staff, very good breakfast with lots of choice, good size rooms

have an amazing spa with beautiful thermal suites

bar and food very good

spotless fab location lovely beds reception staff very friendly gym pool

four-star hotel without laundry facilities

the room was simply terrible beside the laundry and boiler room i will never stay there again

sleep because of a constant low background noise from around 4am maybe from fans or nearby hotel laundry

we waited for 5 minutes for someone to acknowledge us at the reception, the dirty laundry was left out all the

and walk down two flight of stairs without towels as we had to wait for towels to come back from laundry

the beds were clean, the laundry was clean, the floors were clean, the bathroom was clean so the smell wasn't

no much view from the room. wifi didn't work in the room.

lack of channels in room, only had 4 which would not suit us if we brought the kids

were extremely friendly and particularly good with kids

lots of little touches for kids, the kinder, the crayons and the superb children menu, not just the usual

few minutes drive to kilkenny castle, lovely playground and gardens for kids (we have a 2 years 8m) , food is

wifi strenght was poor in the room

we go here as a treat without the kids

breakfast was to die for

the bar/fire the room, the friendliness and how accommodating staff were when we had no signal or wifi in our

the family room was excellent for two adults and two kids

good parking , quiet and clean

wifi speeds were poor

intothe night 4am :( that was the only thing i did not lilke i would suggest placing guests with kids etc in

were very comfortable, food good, good location and parking

for a 4 star establishment the rooms are very basic, not even a laundry bag provided, definitely not worth the

cold noisy room (next to laundry), expensive

also no option for laundry

no wifi in room heating came on at 7am with noise,

hotel, very friendly people working there, comfortable beds, delicious breakfast, fantastic spa and swimming

noisy kids upstairs

location, friendly staff, own car parking in city centre

breakfast was gorgeous

special accommodation, comfortable rooms with fireplace, beautiful view to garden and castle

in kilkenny, all restaurant closed 21pm and hotel has no room service

laundry on site, however the staff again were very accommodating and were able to direct us to a

) gave us fantastic local recommendations, including where to grab food and do laundry

parking, large comfortable rooms, a/c, a short walk to everything, i had a great steak at the hotel

evening dinner needs to be improved,music in bar would have been nice

parking at hotel

golf course is a 10 min drive from the centre of town

parking was available and easily accessible

great location in the centre of the town, parking facilities on site and a great breakfast.

the location was excellent for easy access to everything kilkenny has to offer and the parking is very handy

full irish, would have benefitted from not spending as much time under the heat lamps in the kitchen before

of towels in the bedrooms due to laundry issues

the staff, room service, restaurant service and bar service were faultless

fresh breakfast and gorgeous rooms, excellent location, very central to all amenities

no food options after 9pm, room service only available until 9pm too...

the kitchen was closed and no room service

and there was a laundry service too

there was random laundry and stuff left in the hallway outside my room

comfortable room and great leisure centre with pool and jacuzzi

in bed was excellent, as was room service

the wifi let me zoom quiz my family abroad

remain in the corridors through the day and storage closets are permanently opened to be seen all laundry which

my friend used the laundry service which is supposed to be same day delivery by 6

over laundry fans which were noisy, awoken by builders @07:30 hammering and view of industrial bins not

the noise from staff bringing trolleys of laundry early in the morning woke

we had dinner in the bar and breakfast the next morning which was really nice and both were topped off with a

160 was situated next to the laundry which meant being awoken early to the sound of machines working

were located beside the laundry room where we could hear the machines working throughout the day and the radiator

laundry service did not have an item washed for collection but a refund was given and it was done

room was noisy beside laundry

would have liked if the bar menu was opened before 3pm as lobby menu was limited.

and if you re unlucky enough to be next to laundry room aswell as a snoring guest the otherside you can hear

had a room just opposite the room the staff did laundry in

great bar and restaurant

parking is excellent

there was plenty of car parking spaces and the car park was very clean

great hotel with gorgeous foyer and a cosy bar and restaurant to the side, we had a nice meal in the bar

breakfast was very good and the location very suitable

and my girlfriend had dinner for her birthday in the hotel bar and it was delicious, staff were excellent and

of parking

lovely cozy bar with great food

laundry supposed to be same day took 3

room service menu could be better

the kids were thirsty and the vending machines were out of order

great breakfast spacious rooms

was lovely great choices available plenty for the kids

from reception to the pool staff, to the bar restaurant staff

breakfast was delicious and the location was explained clearly to us.

good wifi

was an event on the night that we arrived and although there was loads of parking spaces other visitors poor (

lady on reception lovely and facilitated early check in as had an online meeting.

the corridor was next to the area that laundry is collected and was smelly

daily emptying of bins, refreshing laundry and general housekeeping

its own entrance hall, a beautifully designed living room with a flat-screen tv, and a separate, spacious bedroom

back from golf and not one towel in room at 5 pm

welcomed us and the kids and made sure to fill us in on all of the fun activities they had available for the