convenient location to syracuse university, easy parking, comfortable furnishings.

parking is limited

parking on site and good wifi service

great addition with the bar and food

very nice front desk staff as well as the folks working behind the lobby bar very friendly

hotel bar said online that it was open until midnight along with the hotel employee at checkin

room service took much too long, half of the order was wrong, leftover stuff from previous guest in

was disappointed that all room service food (including the only option for breakfast) is served in plastic

room service was excellent

my family really likes the gym which is very well equipped

the hotel does not have a laundry service

laundry facilities here as well

family fell asleep and college kids burst into the room at 1:30am as they were assigned our room when computers

gym was excellent and the lobby was nicely update with both a starbucks and nice

no microwave or fridge, with kids it s hard

no coins available with the reception staff to use at the laundry room

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

on-site laundry was super convenient and easy to use and continental breakfast was good

the room was spacious and clean. the laundry facility was also very nice.

no product in the laundry room to do

were nice, bed was awesome, hotel had a bar and a place for breakfast if wanted

the pool was nice and warm and opened until 10pm

the kids really enjoyed the science museum

pool was

morning staff at coffee bar was lovely and welcoming

breakfast was mediocre

the location was near alot of places,free breakfast was nice and offered alot of choices

pool area a bit small

the pool and proximity to places.

no wifi provided paid was extremely slow and very annoying.

location was great. clean. friendly staff. having laundry was nice.

location, hotel bar, modern feel, shuttle to the carrier dome. this hotel was also pet friendly.

the front desk staff were helpful and accommodating to our requests for early check in and late check out

kids were transported by decor and comfy beds

great views of the harbor. early check in was much appreciated.

guest laundry facility was good and appreciated

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

laundry facility on the same floor as our room was very convenient

the pool being open but i understand cause of covid

complementary laundrymat

laundry was free, great since i needed it

friendly staff. beautiful lobby with bar and fireplace. the breakfast was great.

were not friendly and unhelpful room phone was broken, could not connect to wifi, could not provide us with an

too many kids…

no on-site laundry and peeling wall paper breakfast subpar

the room i stayed in was really large (king sz bed), check in/ out was easy, there's a small pool and workout

it was very clean, staff was super friendly, and breakfast was nice !

very comfortable and clean. good breakfast.

cleanliness, free breakfast, amenities

lots of litter and trash arpund the parking lot in areas that should have been convenient to walk pets

my kids and i were bitten by bed bugs.

my kids and i were bitten by bed bugs.

it was the worst, and believe me, when they read this, they will know and blame it on unruly kids deciding to

rooms were clean, staff was friendly, free breakfast, and pets allowed.

there was only one laundry facility available

in the laundry room, there was no soap or dryer sheets in the vending machine

the hotel had ample parking, easy check in, check out; although i didnt use the pool, it looked fun

the pool was open and my kids loved swimming

it had a bar & restaurant

this tru hotel could modernize their laundry procedures imo

not enough parking and the room was much smaller than expected. no closet.

there's a cereal and fruits available 24/7 no need to go out at night especially when you have kids, they loved

parking good, wi fi good

parking was a bit crowded.

had a laundrymat near by

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

complaints, but it would be nice if they had a laundry room

good wifi

hotel very new. had laundry facilities

shuttle service to the airport

the kids in the hotub

went to breakfast with friends in the area. it looked great though.

the kids in the hotub

from highway, price was on point, lovely pool, and pets were welcome which is a must for us

gym and pool

renovations were very nice. gym facility is a plus.

front desk help and the shuttle driver

we did get a late check out but minimal

no laundry that i could use myself, no pool (basketball court only)

- lack of guest laundry we are travelling for 4 weeks and expected to be able to was our 4 days use of clothes

were no laundry facilities for tenants, and it was a bit pricey for not having a pool

there's a mini court to play sports next to the gym room

that they had game areas for kids to play basketball etc.

it has roaches !! && it was laundryy in hallways

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

the only thing that was a bit disappointing was the load of garbage that was all over the parking lot and the

had hair in the floor, no microwave, wifi barely worked, no channel guide for tv

my kids enjoyed the pool and the staff were very friendly. i also love the location

outdoor pool was not open during our stay

booked soley for their outdooor pool but it was bfoken so they cancelled my reservations

breakfast was good, the place neat

looked a little worn, but they gave us a room to overlook parking where the car and boat were

property had a two bedroom apartment small but just right a little kitchen with everything you need and rooms

the pool and hot tub were nice for our kids.

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center

clean, nice room. pool and fitness room were appreciated.

the location and pool.

pool and spa were very clean

laundry was coin operated only which required a trip to an atm down the road and exchange at the

breakfast was quite good for this type of hotel. own parking. large rooms.

parking

clean. good breakfast served early at 6:30am

my kids used the pool (no diving as its shallow and small, but clean

breakfast was good and we were able to do laundry which was a plus

very clean, new laundry room, coffee and tea day and night. the price.

was clean and comfortable and the breakfast was very good

me and my family went to the swimming pool and the fitness room and had a lot of fun

gym & pool

free laundry if you bring soap

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

they have a laundry room on site and area to sit outside and cookout on their grill as well

large rooms, free laundry, full kitchen, nice breakfast

hotel has complimentary breakfast, happy hour (with light meal) and complimentary laundry area

not maintained, did not even have quarters at the front desk for the laundry room

finally pancakes and option to make waffles for kids breakfast is needed

the bar closed at 11, we would have liked to sit and watch the rest of the basketball game at the bar

wifi did 50% not work, line up of 20' for

should have stepped in and told kids to go get there parents or asked them to leave

they had a pay laundry

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

laundry services were very helpful

great breakfast, excellent staff, very clean rooms

the pool had lots of kids that weren t supervised

also has a gym, laundry room, and convenience store for snacks

259 smelled like mildew in the kitchen area

fireplace wouldn t turn on then when it was on wouldn t turn off.

the pool area looks nice just not open this time of year

large rooms and acceptable kitchen facilities..good parking abd feberal location

the hot tub and pool and gym

way floor in the room could have been cleaner and pool needs to be cleaned, otherwise nice place

the spa tub is amazing! and the room was beautiful. everything was better than expected!

friendly staff and location. easy parking. fairly quiet

the pool was closed for renovations during our stay ud83dude29

poor decision by the powers that be to not run the customer shuttle service or the happy hour snacks/cocktails

friendly staff. clean comfortable room. fully equipped kitchen.

the red suv in the parking lot clearly selling drugs with people running back and forth to it

large room with a full kitchen. very comfortable bed convenient location

very clean, comfortable. pretty decent pool and amenities. efficient and polite service.

laundry facilities weren t working well.

free self-service laundry right next to the fitness center

free laundry!

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

shuttle service at 430am was also exceptional

poor breakfast, dirty and hardly working bathroom, dirty fridge, crumbs of something on the

provided a nice selection of continental breakfast items

breakfast items on thursday were not fresh,[fruit] oj was a gallon jug that you pour from, it was

shuttle service to and from airport. also the breakfast

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

specifically chose this hotel for the laundry facilities

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

the shuttle service to the airport was first rate!

wifi didn t work too

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

we love staying here because of the kitchenette, laundry facility and it s close to everything

the size of the room, the frig, on site laundry, etc

laundry room for guest use

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

breakfast and laundry.

am traveling with a small pet

great breakfast selection, comfortable room

stopped to get out of a winter storm and when we woke up to leave our car had been plowed in the parking space

location was in the hidden part of the woods and it was too dark, coming in at night and the parking lot can

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

the window didn’t open and we had two little kids who finally fell asleep so we sucked it up

bed was comfy. wifi worked well. staff was very friendly.

no hot tub & pool

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

i loved the exercise & laundry room availability

the staff, breakfast and pool

clean, bed very comfortable, staff very friendly. excellent breakfast!

clean staff very friendly . liked pool and utilized fitness center

the snacks and breakfast was great

very clear instructions regarding access to the property and use of the kitchen ,wifi and all the amenities

liked the location, coziness of the whole lower level and the fireplace adds a very nice touch!

like to have had some more breakfast options

really isn't a bed and breakfast as breakfast was not served

everything was good jacuzzi heated pool food

were allowed to go in the spa for an hour, but the girl at the front desk of the spa was very rude and curt and

pool was good, great laundry facilities

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

i loved the kitchen in my room. the pool was a lot of fun for the whole family.

breakfast was plentiful as there were many options and more for all to choose from

we live about 30 minutes from this hotel- and i decided to bring my kids to stay a night, so that they could

having laundry available to dry bathing suits rates high on our list.

close nice eatery s, 15 minutes to state fair, pool, hot tub, very nice hot breakfast included

great breakfast options

the breakfast was really good

very clean. pet friendly

not provided as agreed with reception gas, electricity and water switches/valves are worn out no laundry service

preordered room service for a specific time and it arrived 30 minutes late

waiters, bartenders, and room service were sll great

was fabulous and the spa an added treat

your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in