no laundry facilities whatsoever, so i would not recommend for families

not enough light in larger room. no laundry. would have been super if rooms had smart tv.

i love that it was very clean and that there was an outdoor pool.

we first arrived the other girl up front was very rude and did not even try to accommodate an early check in

the wifi

also, our room was right by the laundry room

room 212 must be under laundry because that s all we heard all night

ice machine and laundry were broken.

laundry basket for dirty towels

the first room smelled like mildew and sour laundry so we had to move

the laundry room was

nice and fluffy, however the pillows smelled a bit slept on, they should have been put in the laundry before

pool felt great

friendly, clean and plenty of parking

fridges in room and bacon option with breakfast.

onsite laundry was a plus

the laundry room has 4 washers and dryer s

we enjoyed having a laundry room on site.

the breakfast the bagels were stale. the laundry room had very offensive odor.

very clean, good free breakfast, happy hour certain days, free laundry, and good area.

no change to wash for laundry room

cleaning supplies were everywhere and main laundry room door was all the time open (not a good view)

wish that staff would use the pool robot cleaning system during the night after pool is closed versus during

we had a do not disturb sign on our door and room service walked into our room

the gym has no weight

was beside maintenance and across from the laundry

good location only issue at all was the washer was down in the guest laundry.

small pool

fabulous pool

at 400 pm there was staff weed whacking and i cleaned the debris out of the pool so my kids can swim the

i love the kitchenette because i can prep my pre-race breakfast with convenience

level room very convenient with pets

pet fee could have been lower

the breakfast was awesome

my wife and i had my parents and kids

didn't like having to go through the gym to get to the pool

wish the pool was open

staff was friendly and helpful. gym was small but nice. pool was always busy.

to the pool having to go through what looked like a hotel room that was converted into the hotel gym

only thing i could complain about and its a minor thing was the heated pool was not so much heated but cool

would have appreciated some type of laundry

no laundry facilities

a beach location it would be nice to have laundry facilities available to use for the patrons

helpful staff. very clean throughout the hotel. very got breakfast.

small gym area for workouts and staff responsive

high pet fees 75 non refundable

aircon in reception was very cold for me..this jncluded bar area

pool /staff

pool was out of service & there was water everywhere in the gaming area & towards the entrance to

bar and restaurant had a good atmosphere and felt clean

the laundry and amities such as food and snacks were readily available

we asked for room service and didn t get any. bathroom floor was slippery and tub was dirty

gym was tiny

was only slightly disappointed as per the picture on the website there was no palm tree by the pool

the pool was cold but we can t control the weather :)

i killed a cockroach in the laundry room

the pool and breakfast.

bar needs to be more innovative with incorporating frozen drinks into the menu

bar was a little difficult to navigate when several people were getting food at one time, due to

of parking

safe-good laundry

the people was nice they had a laundry room it was clean indoor swimming pool

loved the fact they had a indoor pool and hot tub

i was very glad to find a nice hotel that was pet friendly and near the campus

counter in the kitchenette was a little dirty with crumbs

used the laundry to wash our clothes were satisfied with that

laundry facilities nice

no outdoor pool, only one washer and one dryer in laundry room

someone left the laundry in and we couldn t use it

such as an indoor pool, fitness room, complimentary breakfast, snacks for purchase, guest laundry, elevators,

the laundry room equipment is in terrible condition

127 was located next to the laundry room

parking was a little tight but adequate, make sure the room that guest reserve are available when

wifi could have been better and the hot tub didn t work.

desk with ethernet when i check now breakfast was real excellent the staff was pretty good i will tell all my

one plus was the laundry on-site which we could use by paying a very small

wifi connection was good, and the property offered free parking and a quick check-in process

the rooms were spacious with decent parking. staff were friendly.

easy to get in and out of the hotel & the parking lot had plenty of spaces

the cleaning agents used for pet friendly rooms were overpowering.

liked the laundry room availability and i liked the fact that the machines accept credit cards the bed

clean laundry room

the building exterior. pet zone with convenient baggies and disposal.

staff was so sweet and polite and the pool was so clean

having a small kitchen with hob, microwave, fridge/ freezer, toaster and coffee maker even came with a pan and

the only 2 laundry machines were out of order and owned by an outside company so nothing they could do to help

love the ice machine and laundry access

used laundry simple

the parking area

plenty of parking

laundry room is in the fitness room. it was hot in there.

bonus for being able to do laundry

maybe from the laundry room, not sure

nice breakfast, outside patios, quiet pool area and great location

very clean and spacious. decent breakfast options included.

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the front desk team, the kitchen(breakfast ladies), the lady who always clean to make sure everything

hotel, loved the kitchens in the room, beautiful amenities and homemade eggs to order at morning breakfast

the breakfast had good options as well

having a guest laundry area was an awesome extra to have since visiting the beach can be extremely messy

would suggest that a laundry area be added to every floor instead of just 1 located on the 2nd floor

perhaps a central location per floor for laundry would be better

there is only one laundry room with one each washer and dryer available for this large hotel.

parking was plentiful

be nice if the any of the ice machines worker also maybe a change machine for the laundry room

taylor and emma the bartenders were fantastic

no room service

the most of the part about they have ocean views from the gym

location, staff, pool, rooms were great!

across street from bars and bar noise at 2am sunday (saturday night closing) was loud

equipment at fitness center was not working

pool was not heated.

even though we didn't have time to use the pool, it looked wonderful with a nice lounge area and fire pit

if you have kids or a lot of stuff do not stay here

overprice for the city, no laundry bag and they were not able to provide us with a toothpaste.

wish breakfast and the pool were open but the safety of guests durring this time is important.

i loved that it had a pool as well and i wished i would have stayed there my whole trip

the hotel is new. the breakfast was great.

pool was on reservation system so we had the area to ourselves for an hour at a time

the pool area was very nice and the view of wilmington was exceptional

since the systems were down, we also had no wifi for our entire 2 night stay

not usually a big deal but when you have small kids and all the stuff that goes with them its a pain to take

room was older looking. no wifi. parking was horrible.

staff was great! great location, great rooms, pool is really nice!

seem understaffed and have piles of dirty laundry waiting to be picked up all over the hotel walkways which made

no pool no laundry was a boring stay. nothing to do.

i wish wifi would have reached our room. paid parking.

breakfast was great, our view was amazing, reception and housekeeping staff were polite and helpful

we did not know that there was an additional per pet/per night per fee.

right next to the river, they have a gym, pool and had guest laundry

no laundry bag in closet

the laundry room was also excellent value for money and very clean

couldn't connect to wifi

it was a great stay. i enjoyed my room the hotel stay and the breakfast and restaurant area.

dryers in laundry room full of lint.

need laundry baskets for the towels ( i put this in every review ) i was there for 2 nights and did not

it was a whirlwind stay, and they accommodated us with a late checkout so i could finish laundry

if you need a night away..they have a pool and hot tub along with a bar & entertainment.

location, pet friendly with dog walking area, breakfast choices, pool and hot tub, exceptional clean and well

i went to do some laundry, the washer smelled horrible & there was mold inside

laundry room was kept open with music blasting in the morning

had a laundry facility right outside our room and enjoyed sitting outside at the tables

family with kids,at night loud, run, at night it was really bad

room access to go into adjacent room, can hear people talk and kids crying

breakfast was ok, not the best but definitely not the worst, coffee in the morning hours taken away

the pool was out of order evan with the website saying it was open

cleanliness and location ease of the room to the parking lot, friendly staff

back door (to the pool) was broken

liked the roomy room and cleanliness in hotel and room as well as pool

staff was friendly, liked that they had laundry so i could wash all the kids wet beach clothes

main peave was the pet walking area

requested first floor and early check in and both were no problem

liked that they had a pool and it was actually open

parking can be tricky

only thing, which seems to be standard at all, that i didn t like was the location of the laundry facilities

outside pool to cold, some people like to swim all year.

the breakfast was the best we have eaten in a hotel

covid 19 putting restrictions on breakfast and the pool area

we didn't use the pool, but it needed to be cleaned. lots of buildup in the corners and bottom.

the only thing i didn’t like was my room was beside the guest laundry and someone started washing clothes

free laundry facilities with detergent on site, ice machine, our second time staying here

they said to put dirty towels in the laundry bag and put them outside the door, then you will get new ones

i loved the size of the kitchen! i loved the location

the only thing that was even slightly less than perfect is the fact that the pool is only open 9-5