room 212 must be under laundry because that s all we heard all night

laundry basket for dirty towels

book in the room explaining what was in the area to visit or other restaurants to order food or laundry info no

never found any where to wash clothes before heading home ( just a reminder the website said a laundry room

the first room smelled like mildew and sour laundry so we had to move

i dunno, maybe the fake sausage at breakfast was kinda weird

easy locatio, near everything and italian restaurant across parking lot

the breakfast was excellent!

plenty of parking

next door had their customers parking in the hotel parking lot which made hard to find a decent parking

staff was friendly, liked that they had laundry so i could wash all the kids wet beach clothes

clean rooms and ev chargers

it was clean and pet friendly and quiet.

loved the large clean rooms, hot breakfast and the staff were super friendly

breakfast was disappointing but that wasn't your fault at all

only thing, which seems to be standard at all, that i didn t like was the location of the laundry facilities

spacious parking lot

was prepackaged breakfast items instead of a buffet; however that was understandable due to covid restrictions

breakfast was better than at most restaurants, and no wait

nice rooms great breakfast

no laundry facilities whatsoever, so i would not recommend for families

not enough light in larger room. no laundry. would have been super if rooms had smart tv.

beds are comfy, hot breakfast bar is a nice perk, and the pool area is lovely

parking bathroom in room dirty

wasn't impressed with room service in terms of changing the linen daily

nice and fluffy, however the pillows smelled a bit slept on, they should have been put in the laundry before

the laundry room was

well lit parking lot

did not recieved room service..had to take my trash and towels out myself and ask for new ones.

additional towel bar in bathroom

dryers in laundry room full of lint.

it was a whirlwind stay, and they accommodated us with a late checkout so i could finish laundry

need laundry baskets for the towels ( i put this in every review ) i was there for 2 nights and did not

staff, clean room, comfortable bedding, very good breakfast with a variety of food

the smoking section was near the pool and it was gross.

onsite laundry was a plus

laundry service is free for the guests and very convenient

very clean, good free breakfast, happy hour certain days, free laundry, and good area.

free laundry & they have more than one washer & dryer. breakfast is amazing.

included a free dinner and drinks during the week & free laundry

be nice if the any of the ice machines worker also maybe a change machine for the laundry room

parking was easy to find under cover and clean

location, friendly staff, delicious breakfast, great shuttle service, and amazing beach and pool

fitness center was clean and well stocked (i wasn't planning on working out every day, but the gym was well

room service was prompt and courteous

everything was great! the staff was nice. at breakfast i loved their granola mix.

nice pool to cool down

great breakfast food and variety

the breakfast was awesome

the beds were super comfortable and the pool was amazing

cleaning supplies were everywhere and main laundry room door was all the time open (not a good view)

no change to wash for laundry room

do wish there was more seating for breakfast

the most part, good breakfast, good selection of channels on tv decent internet access, plenty of parking, felt

wish that staff would use the pool robot cleaning system during the night after pool is closed versus during

i went to do some laundry, the washer smelled horrible & there was mold inside

had a laundry facility right outside our room and enjoyed sitting outside at the tables

laundry room was kept open with music blasting in the morning

i have been there before. it is a pleasant hotel. the breakfast is great.

the pool is small.

good location only issue at all was the washer was down in the guest laundry.

was beside maintenance and across from the laundry

pool was icky

pool maintenance was very helpful got me a lounge chair to use in yard cause pool was closed

the gym is to small, room needs to be bigger and the wire mold for the outlets in the gym look terrible

love the fire pit next to the pool!

wifi worked well and the staff was very friendly and helpful

staff was great and while the pool was underwhelming i loved sitting out by it

very dark bar lights didn t work rooms small and out dated charged incorrectly

bar noise on weekend nights

overprice for the city, no laundry bag and they were not able to provide us with a toothpaste.

pool was on reservation system so we had the area to ourselves for an hour at a time

i liked the pool it was just small and my husband was looking forward to swimming laps, but it was short and

however , the pool was closed and breakfast was grab and go due to covid-19

it was a nice room, vallet was great, breakfast was ok,

not usually a big deal but when you have small kids and all the stuff that goes with them its a pain to take

pool not heated thin walls and doors so can hear everyone in the corridor dissapointed

hotel, location, friendly and helpful, great restaurants, pool, hotel sits over a deck, downtown wilmington is

was complimentary except the slower wifi

the river view was everything i wanted and even the outdoor pool and seating was great

the laundry and amities such as food and snacks were readily available

gym was undergoing renovation but they partnered with o2 fitness and it was great

sound of kids running and jumping every night also i booked a smoking room but placed in a no smoking room

kids were cold and parents were hot (lol) difficult to balance

lovely, friendly staff. great room service.

wifi sucks

the bar didn t open until 5pm. perhaps they can open earlier on those rainy days lol

no breakfast and the bar was closed

wifi cut off in the middle of a meeting

breakfast, soft beds, pool, hot tub, outdoor seating area, everything really

told pool and hot tub would be down for maintenance, drywall on ceiling was cracking and pulling apart

the pool was absolutely amazing! very quiet hotel, & friendly staff.

gym was nice but not very clean

aircon in reception was very cold for me..this jncluded bar area

high pet fees 75 non refundable

a beach location it would be nice to have laundry facilities available to use for the patrons

would have appreciated some type of laundry

no laundry facilities

we did not use the pool or exercise room but everything else was great

helpful staff. very clean throughout the hotel. very got breakfast.

127 was located next to the laundry room

the laundry room equipment is in terrible condition

for example, ever since we made bacon in the kitchen, it s smelled like that in the front room the entire

extremely clean and customer friendly! breakfast was great, as well.

,dogs barking loudly i i understand this facility was pet friendly before arrival

seem understaffed and have piles of dirty laundry waiting to be picked up all over the hotel walkways which made

no pool no laundry was a boring stay. nothing to do.

my kids enjoyed it

breakfast

we also enjoyed the variety in the daily breakfasts

safe-good laundry

the people was nice they had a laundry room it was clean indoor swimming pool

standard parking around the perimeter of the building

clean , comfortable excellent breakfast

the pool was the size of a kids pool

i killed a cockroach in the laundry room

the pool

breakfast was tasty

it had a bar, outdoor patio and pool

we also really enjoyed the swimming pool

no outdoor pool, only one washer and one dryer in laundry room

used the laundry to wash our clothes were satisfied with that

to assist us or answer any questions, we did not need to use it but appreciated that a guest laundry was available

someone left the laundry in and we couldn t use it

laundry facilities nice

one plus was the laundry on-site which we could use by paying a very small

no pool, but you are able to use the pool at the hotel across the parking lot

awesome that it was pet friendly

room - comfortable good location- halfway between airport and downtown 12:00 checkout pet

pleasant experience. met expectations. free parking was a plus.

hotel, loved the kitchens in the room, beautiful amenities and homemade eggs to order at morning breakfast

the breakfast had good options as well

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the interior design, the kitchen, the comfort beds to the entertainment area, the outdoor pool i love

from the front desk team, the kitchen(breakfast ladies), the lady who always clean to make sure everything

liked the laundry room availability and i liked the fact that the machines accept credit cards the bed

clean laundry room

oh and also , our smoking room had no ashtray

not know that there was a breakfast, but the place was very clean for a pet friendly hotel and the staff was

it was mostly quiet, and was close to restaurants and stores. i also enjoyed the pool area.

no laundry bag in closet

the laundry room was also excellent value for money and very clean

right next to the river, they have a gym, pool and had guest laundry

pool

my husbands drink from room service had a dead fly in it

perhaps a central location per floor for laundry would be better

there is only one laundry room with one each washer and dryer available for this large hotel.

would suggest that a laundry area be added to every floor instead of just 1 located on the 2nd floor

having a guest laundry area was an awesome extra to have since visiting the beach can be extremely messy

i loved everything. the breakfast, location, staff, all of it.

the only 2 laundry machines were out of order and owned by an outside company so nothing they could do to help

used laundry simple

love the ice machine and laundry access

the bedroom wasn t really clean and the pool is to small

the breakfast was great the pool was kept up great all missing supplies from above were gotten

bonus for being able to do laundry

maybe from the laundry room, not sure

laundry room is in the fitness room. it was hot in there.

was a great size for a family with kids

the bed pillows were terrible and the breakfast wasn't my favorite of foods to eat.

the only thing i didn’t like was my room was beside the guest laundry and someone started washing clothes

free laundry facilities with detergent on site, ice machine, our second time staying here

they said to put dirty towels in the laundry bag and put them outside the door, then you will get new ones

i loved the size of the kitchen! i loved the location

the only thing that was even slightly less than perfect is the fact that the pool is only open 9-5