hotel management shoud inform laundry services to discard overworn linen

lovely hotel with a nice pool.

breakfast starts at 7.30, and earlier start would help those with early appointments

wifi signal within the room was really poor .. room 603

view on the morning, location, friendly staff, size of the room, huge balcony and sensible parking

lovely breakfast, perfect location

breakfast was delicious with an assortment of breads, juice, eggs, bacon, and coffee choices

decorated, lovely bathroom and walk in shower, lovely hosts made you feel welcome, excellent, breakfast was nice

to the town centre, the staff were excellent, room was above standard for the price paid, great breakfast and

breakfast was perfect for what we needed, super friendly staff on call and on time when we

of all, website says laundry

the breakfast was tasty, especially the apple cake made for us by joses' wife

lovely fresh cakes for breakfast and relaxing environment

our room is very comfortable and clean and breakfast was fantastic

room, comfortable beds and superb breakfast

the girl bringing back laundry noticed that my robe was too small

secondly, i left my laundry in the bag in front of the hotel door with the laundry document properly filled up

wanterd an upper floor 1200€ precharge for potencial expenses for a family ,4 members 2 of them kids, in a

friendly staff, good breakfast, nice sea view, great location, modern gym.

, the gym, spa and pool

no basic amenities such as iron and iron board (staff said they only had laundry service, which was very

your only option is to use their laundry service which also takes

réception staff were not particularly friendly no iron available, there is a (quite expensive) laundry and

they just mentioned that they provide laundry service

have to go thru expensive laundry to iron a

quite an excellent breakfast buffet at a reasonable price

on site for breakfast, room service, super reception staff very welcoming and knowledgeable, free shuttle to

looked very new and very clean and easy to get to the airport, very nice breakfast

johnathan, the bar tender/server at the restaurant bar was great

was perfect room great, spotlessly clean throughout, staff were awesome and the free airport shuttle an added

we had a very noisy room with a baby (we assume the laundry facility was next to our room).

pool looked nice but we didn't use it

location, staff, food and value for money as swimming pool use also included.

the hotel is pet friendly

clean, comfy, good amenities, very friendly staff that handed over goodies for the kids.

more veggies for breakfast :) they did not have any irons - so we had to use staff laundry room

great breakfast and laundry service staff were very helpful.

staff at reception were warm, friendly, and helpful, and the breakfast staff were really lovely and efficient

breakfast really good, kids loved making their own pancakes ud83dude04

and excellent food in the restaurant, super nice breakfast, the staff – reception, the daily bar and the

to ask 3 times for laundry service because they forgot it, towels and bathrobe were bad because they had a lot

the outside laundry company who fail to follow instructions

if not in the city, it still had plenty of facilities close by like shopping mall, restaurant, laundry etc

the gym on top floor included sauna and steam room which i never saw in a hotel before

breakfast literally good flavours and the room service ladies many thanks

laundry service is a joke

breakfast is very good

super helpful staff. helped us with early check in.

the breakfast is outstanding with huge variety of quality products, kept me going all day

clean,view, very nice breakfast

staff tried to accommodate an early check in for us after long international flight.

staff is super friendly and the hotel is really pet friendly

free airport shuttle service

is supposed to have free shuttle for every 15 minutes

good free wifi

our biggest thanks to ms mara (she works at the laundry room) and the housekeeping team, they all had a big

close proximity to metro, laundry and supermarkets

they didn't explain how the laundry service works

i then tried to find a place in the lobby to open the suitcase, knowing fully well my dirty laundry and undies

we used the laundry service, we are very pleased with it

room next door was a laundry at 0730 it start to vibrate for 15 minutes walking me up and i was hoping to sleepin

(last time we had a room above- i guess it was the cleaning/laundry department or whatever space-so there was

laundry service is not working

breakfast with numerous choices

sized room with bar and restaurant downstairs

not possible to borrow iron, only chargeable laundry service, poor breakfast

plenty of establishments nearby for your needs, including supermarkets, self-service laundry, restaurants, and

the gym is not well equipped.

pretty good breakfast. also got room service (wine and club sandwiches) at 22:30.

room service limited hours

noisy in the day times and also we could hear the laundry machine in use at night time

the room was closed to the laundry or something that was always to much noise

supermarket, bank branches (atm), fresh produce shop and laundry next to the hotel

the neighborhood had a grocery store, pharmacy, coin laundry all in the block

steps from metro, close to grocery, laundry,restaurants

10th floor is a little mustier, and perhaps shared space with laundry facilities

the hotel could provide kettle in the room as i missed that which other hotels have and as well laundry

allowed us to take food from the buffet up to the room for the kids who were not

room service but with many options to choose from and delicious and fresh

kids screaming in the hallway late at night no soundproofing between rooms very basic accommodation

the airport and to the city within walking distance you can find coffee shops, restaurants, self laundry and

please have a laundry service. i had to wash my clothes in the shower booth.

the view from the balcony was also nice and the bar upstairs had a beautiful view (in the evening it gets cold

breakfest,room service

great wifi

reasons); tiny rooms, a terrace that overlooked the back of apartments where residents hung their laundry

wifi was not reliable in my room

pool access is not included in the price and this information is not clearly shown when booking

excellent breakfast,very comfort room.all in all very nice hotel.

nearby parks are good if you have kids with you

us after one night after we complained but to put paying guest in a room located next to the laundry room isn�

comfortable, clean and quiet rooms. close to a supermarket, metro station and a laundry shop

the gym is pretty outdated, but it was empty and good enough

the food ordered with the room service was served cold

free light breakfast for early risers

iron not available in room although hotel has paid laundry facility

stuff,helped me with laundry quickly even if it was after 5pm

challenging if you have kids with you too

breakfast in the rooftop bar area was exceptional

wifi works fine throughout the hotel

the hotel has laundry services that you can pay to have your clothes ironed

the gym is pretty good for a hotel gym and is open from 8 to 8 as is the indoor pool

the bar was dead no atmosphere at all

the fact that in the swimming pool there was no one to help you

toiler paper holder was broken, the wifi was not really that fast and some things vere probably blocked as they

the laundry and towels were new and clean. the room was clean.

were still cleaning the neighboring bedrooms when we checked in so it was like walking into a laundry

laundry service was very efficient

lots of restaurants close by, as well as laundry and convenience stores

the wifi also worked quite well, which is nice

vegetarian food, not enough choices for room service

near the metro and train station large window with access to fresh air room service for food as i’m quarantined

nothing really,the hotel’s bar could be bigger but overall it was a nice stay.

excellent and quick bar service

also, i expected to have a gym in the room

the laundry service was very good and cheap

one is requested to send clothes in to the laundry for ironing

laundry

no mini bar and the bar closes early

it seemed as though room service was run by another company

perfect except the laundry it’s too match

breakfast had great variety of options

even a tiny request from room service will charge u 4 euros to be delivered like ice bucket and plate, fork

rooftop pool is perfect for relaxing with a wonderful view, we used the gym there as well

the gym is open 24h - brilliant

also the bar tender where i went for dinner at their restaurant

wifi was extremely disturbing , room curtains are too small to cover up the view glass and room are

room service very slow. would have liked an evening restaurant on site.

room service was not available for most things and were asked to go to front desk to get things

really like turim alameda, except for the wifi being ridiculously slow

no laundry facility which makes it good only for a short stay.

good wifi connection and good selection of breakfast as well

great location, very friendly and helpful staff, comfortable bed and good breakfast!

did think that the bar in the reception area could be put to better use if it was manned more

slept very well and the breakfast was very good

instead you had to fill in a form for the laundry service to do this on your behalf at a cost per item, which

the hotel laundry was too expensive(lisbon was our 1/2 point laundry) but they helped us find a nice, clean

left my laundry to be collected for 2 consecutive days my request was simply ignored even after filling out

good wifi. location

excellent breakfast and the pool was a real bonus

forcing guests to use laundry service just for ironing is not pleasant at all

the laundry service was expensive for what we had better off going to a laundry matt near by

laundry of

strange part is if we gave something in laundry then we need to go to reception for picking it

i like the gym and the bathroom as a bath tub witch is very practical when you travel with kids

a t-shirt mildly damaged in the laundry process was fussed over and made right with a complimentary bottle of

laundry service was a bit costly

could have used more hooks and bars in the bathroom to hang towels, clothes and our laundry that we had handwashed

rooftop pool and gym located right beside metro station

it would be good if the little kids splash pool were heated.

i'm from the hotel business also and know that sometimes housekeeping staff smokes near the laundry and bed

kids like the breakfast time because they can meet the 'shy man' and practice english there

nice bar downstairs

wifi works well

excellent wifi

an issue of health & safety with my young grandkids

wifi was choppy kept freezing and disconnecting

nice place. good wifi, clean rooms, nice lobby.

area also specious and useful for additional storage of luggages and play area for my young grand kids to run

good location and the breakfast was great

parking with elevator up to your room

*wifi a little slow at times

the bar is not good in off

clean room.professional staff. great price, loved the buffet breakfast

great customer service and breakfast menu. outstanding room service!

staff at reception, the privacy, close to public transportation and restaurants and markets, laundry,

cleaned every day, fresh towels daily, cleaned up after our toddler made a mess, even did her laundry for free

laundry

we did the laundry service and it was great.

the location is excellent for getting around, and the breakfast was fantastic with a great variety

there was no laundry service during the stay (they told me to go to the laundromat down the street

noisy. had a room at the front above reception. laundry truck delivery at 2am!

the gym was very up to date and clean and the staff was very nice.

not so professional staff but quite friendly. bad wifi

gym, staff, value for money

breakfast is quite good too and there was a laundry shop right next to the hotel, very convenient

window overlook other people's apartment and hanging laundry

we also wanted to get our laundry done so we found a pick up and drop off service and the reception didn’t

the rooms was a bit noisy. the wifi was fast, but if you moved to the bed it was slow.

location, cleaness was spotless, close to city center, good for kids

and because i stayed few days , there’s no towels from the laundry room

the city location is good, the hotel room view was to the roof of the first floor and to the laundry room

nice and clean. super friendly and has a gym. great location too.

good breakfast with surprisingly wide selection from fruits to bacon, a bit on the heavier and sweeter

wifi was not reliable

room service was quick and friendly, even though i ordered food quite late

great to get back to airport on metro. great little street bar st the end of the street.

breakfast can be better.

wifi was slow few time for few sec, then back again to normal.

breakfast was ok, staff excellent

laundry was expensive

i commented last time that coffee at breakfast was not good and now they serve it fresh to the table

family room was excellent, and breakfast was high quality. my kids loved to stay at the hotel.

the breakfast was superb! the gym was great!

the room service once i figured out how to order.

laundry service was expensive

pool is smaller in real life than it looks

roof terrace and pool is lovely

rooftop pool was great with supplied towels

there is a roof terrace, which has great views of the city and a pool

walking distance to the mall, many restaurants and cafe as well as laundry shop

we also had a delay with the laundry service and had to ask about our clothes multiple times, always faced with

the hotel was spotless clean, breakfast was filled with a variety of choices, the gym was a great range of

the facilities on offer - it was good to have an outdoor pool and somewhere to relax

nice spa: sauna, pool and relaxation room. good breakfast, quiete, clean and stylish rooms

also there was a self service laundry nearby

166 euro for laundry that cost 60 euro, they left the laundry receipt on by mistake

very well located staff very friendly super clean and the spa is a must!

sauna and pool were nice and clean tho everything else was perfect

that there was no outdoor pool.

we requested, from hot water for coffe to electricity adapter, they do everything here- laundry as well, i will

room was clean and bed and pillows were comfortable and wifi worked well and it was centrally located

the wifi worked well

sometimes the wifi was not working very

no view to the outside simplistic wifi never worked overpriced

it was noisy at night, like they are doing laundry at night or there was elevator - no idea, but very disturbing

wifi good

amazing breakfast, good clean room

clean excellent breakfast handy location

the breakfast was varied and delicious, offering a good mix of hot and cold options

also: we were charged laundry by mistake and had to get a refund

lovely staff. great breakfast. comfortable bed.

had problems with wifi in room

we stayed in the cozy room it had a full closet, safe, fridge mini bar nespresso machine hot kettle

breakfast was outstanding