indoor pool needs some attention, the rooms were very noisy, could hear a dog barking from 3am

spa is small and indoor swimming pool was cold, jacuzzi was fine

some facilities are becoming dated. very slow wifi connection.

slow wifi

breakfast was so generous - so much food

lovely breakfast with exotic fruit

the area is closed to guests, with an automatic closing gate and a large private parking lot close to the house

excellent breakfast. nice patio. excellent view of surroundings. nice staff

we were there in late november so the pool wasn t in use but the gardens are lovely to walk around

the experience of living on an estate. the garden area and the swimming pool .

had good communication and allow us a little early check in

if you have wifi problem ask for another code

high wifi as was working for a few hours was also brilliant

the wifi

for money friendly staff a buffet with an abundance of healthy fresh food great view kids club included in price

great pool area and nice view from the room

the pools are wonderful, great for kids, and the staff are just wonderful

facilities; the spa was superb as were the several swimming pools and jacuzzi

wifi was horrendous

laundry or ironing board available- inhouse service offered but very expensive

there is no laundry room

asked for a iron & none available. was told no irons but laundry service.

so better not to leave traces of any food, which is hard when you travel with young kids

nice bar both inside and the pool bar

breakfast and dinner wasn’t so nice

many choices at the huge buffet breakfast

pool, music at night & roof top bar an added bonus

spa area good. rooms big. central location

roof top pool with bar facility. location was ideal near to all amenities.

we used the hotel laundry service as this was our 3rd hotel, so needed clothes washing, it was an excellent

location near the seafront and some lovely bars/restaurants

also no bar open in the evenings very little room in the bar area

our room was not cleaned in time for us to get ready. 1 pm there is no coffee shop or bar area.

room is described as having mini bar , it is actually a small fridge, which is much better for keeping

couldn t find anything about laundry services

laundry service would only be of use if you were staying at least a week

laundry service - we came with a week's worth of dirty clothes from the olympics and we were

staff, hotel, food and spa were amazing

pool is freeezing even though it was scorching hot weather no where to eat or get snacks for the kids between

the laundry all the steam came up to the balcony

all of the bar staff and waiters were incredibly friendly, helpful and efficient - we were sad to say goodbye

everything, the entertainment was great for kids and adults stuff amazing

the gym facilities could be better

kids pool and slide. evening entertainment.

the bar at the pool (on the 5th floor) wasn't opened, so every time if we wanted to drink something, we had to

about this place was faultless, great location, lovely breakfast, newly refurbished, spotlessly clean, helpful

no room service or very limited

great location, amazing interior of the entire hotel, looked nice, smelled nice, the infinity pool and the bar

adults only. great views from the rooftop

hotel for families, staff are nice, good activities for the kids, reception staff

of pools suitable for all ages from adults, kids to babies

great pools, superb spa area, gym, everything was

great pools, superb spa area, gym, everything was

coffee at the bar was great

roof top pool so relaxing with breathtaking views over the bay

room service closes way too early, so nothing available for guests arriving late

room- disabled room - noisy, the shower wearer went everywhere, kids slipped up

the covid restrictions the breakfast buffet was presented very well

and no bar there

wine bar and fish restaurant on site, beach across the road close to the festival site

great staff generous touches such as wine and water in the mini bar super location.

few steps to beach & amazing restaurants & bar either side of hotel

good wifi even reaches to

free drink offered in the bar in the evening, but it was closed at the time they suggested, but not a problem

parking is good for cars but not for motorbikes as gravel is used

we didn t like: * the pool pump wasn t working & the water wasn t clean as it could be * the restaurant was

the kitchen (and librery) is located in the separate building

they are pet-friendly and had great food

excellent community room with kitchen facilities available and interesting selection of books in the library

food fabulous , pool

good size buffet breakfast with lots of choice and freshly made coffee

for those travellers touring by car this is ideal as parking is plentiful , safe and free

the staff is very friendly, the rooms are simply perfect & a nice swimming pool turn it into a splendid package

hotel its staff and wonderful breakfast is the best value for money i have spent in a long time

no laundry facilities.

cost of laundry was a little excessive.

wifi didn't work properly

and modern; nice outdoor pool, good spa facilities; nice restaurant for breakfast (but better, more characterful

the gym was filthy with all the equipment broken and dirty

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop

best price-quality ratio breakfast

staff were very friendly and helpful. the pool was great for the children

in one design from small swimming pool on the roof to the full service lobby

the restaurant and bar being open later…excellent value

also, they assured the laundry service within 24 hours

check in was hassle free parking plentiful room small but very comfortable for 3 persons bar and cafe staff were

breakfast, staff and the rooms were excellent

good breakfast, great pool, great price

the windows can be tilted or opened fully (they are petty big windows) which can be dangerous for kids though

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

the pool and the view amazing!

the breakfast was perfect the room service incredible the hamburger was really good

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

the property was also close to a laundry shop, a few grocery stores and restaurants

the staff is very helpfull and the wifi works perfectly

evening room service available for bar type meals at good rates and again accessed by whatsapp

the wifi network speed should be upgraded.

the wifi wasn't working properly but they were fixing it

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

2) due to severe stomach illness i asked for extra laundry soap to wash

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

we were told to give clothes for laundry which can be expensive

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

it was a decent walk into town- fine for us, as found a fab little bar nearby

no kids in pool & extra charges for everything.

had no wifi connection in our room

no slippers water pressure not enough laundry was a bit expenssive.

everything else from staff to room service to breakfast to wifi everything was terrible.

the wifi did not work for my mobile in the room but for my laptop

both sierra nevada and the city centre ( 6th floor is better to avoid the noise from the rooftop bar )

we couldn't have 2 rooms next to each other wirh kids

no wifi for 2 days out of 4 days stay, else would be a 10/10 rating.

best part was the rooftop pool w view

rmally i don't use the pools but this time i did dur to the heat wave, 44 c that day) the gym does not get air

roof top pool.

no regular pool use. must pay 19 for one hour of spa use.

the location is one of the best possible, everything is near, including sightseeings, shops, laundry, even

very good size bedroom and bathroom and no problems with wifi

the included breakfast was very good

location, nice historic building, friendly staff, nice shoe shine sponge, wifi robust for video

free wifi well working everywhere in the

breakfast not great. logging onto the hotel wifi very complicated.

accommodations that smack of the youth hostel, bad and slow wifi

room clean pool area fab pool cafe excellent

the spa was very nice, we enjoyed massages as well

the spa facilities were great as was the massage i had from mireya

laundry services was prompt and reasonably priced

staff were all lovely, bar area has great views as well

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

we didn’t pay for a view… the breakfast room / bar certainly had one

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

had a terrible wifi signal in my room; i couldn't connect at all

mobile worked fine on the hotel's wifi; however, i had difficulty and was unable to connect my laptop

wifi failed for 2 days, not being able to connect

is no internet: the wifi doesn't work in the bedroom and even the 4g doesn't work correctly no breakfast available

the wifi connection is too slow

wifi in the room kept dropping out

bar should stay open later than 10 pm, i was shocked to find closed at 10

no bar but not a big issue.

the wifi basically didn t work in the room

wifi was very patchy on the third floor

no spa bath breakfast was average

i wanted 24 hour reception ( ie a person there to greet you), room service and breakfast

wifi didn t work for us on any devices we tried sadly.

wifi worked with no issues

noisy aircon and spa bath didn't really work

laundry rates were ridiculous just get an airbnb to do laundry

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

we had laundry done at the hotel and, while it was quite expensive, they did a nice job and gave us a

the breakfast room was lovely light and airy and the waitress was very

gym is very small, restaurant could be a bit more modern,

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

sun deck and gym was nice. room was clean and modern.

always happier if there is a gym!

wifi is not good

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

could not see outside the hotel which honestly makes me sad and disappointed especially with the kids that wants

they were able to accommodate a late check out

parking overpriced, 19 wifi weak connection

and mine dress for evening became creased arptbtge bottom - no iron available only a chargeable laundry service

to covid, and the time of my visit, the spa and swimming pool weren't open

didn't get to use the pool because of bad weather but the pool area looked really nice

staff very helpful paid extra for a great buffet breakfast

visited with two kids and the staff of the restaurant on ground floor were really helpful and even made some

wish there were more basic amenities provided to the guests like disposable slippers and laundry

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

bar and snack prices

tv didn t work and the leather couch was falling apart and we had to keep the kids away from the peeling

but meals served in the bar and lounge area were good

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

no room service. limited breakfast

gym equipment selection was limited and would be better if there were some weights

property, great location, breakfast was too expensive, wifi didn t work in breakfast

spa had a weird smell, but cant complain as we received a hour free to use the facilities.

a pool would have been great - temperatures were approx 36 degs during our stay.

the wifi was also down the entire time

helpful and we enjoyed eating both lunch and dinner in the restaurant in addition to a pleasant breakfast

was flawless throughout, room was spacious, great location for sightseeing and walking around the city, food in

wifi is a lie, fail to connect on both devices

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast offered there for a price

perhaps more selection at breakfast. our room was a bit small, no temp control.

breakfast limited

wifi worked well too

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi seems to be restricted which made it difficult for downloads to help with planing the next

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

was clean and good facilities apart from wifi

wifi really slow. no bath tub. no leisure facilities.

my room didn't have a good view & the wifi was slow.

poor wifi.

the wifi sucks super slow

wifi was just too slow

wifi was not working

we ate in the bar restaurant which was lovely and the special dishes were very well priced

was really bad - kids complaintes a lot

no where because they thought my room was flooding based on white noise audio i had to sleep the kids

it is in the center of granada and close to many bar and restaurants.

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

beautiful breakfast buffet

access to rooftop bar for premium customers only

wifi was not strong

my children like the bunk bed and special book for kids. the location is very good.

great on time laundry service which was crucial for our stay

we used the laundry service which was speedy and

breakfast. swimming pool.

the room service standard

i loved the parking service, kids loved the roof top pool

a problem like giving a laundry bag late and asking them to deliver it back for the following morning has been

we had some laundry done and that was the most expensive one

laundry one small load 140

staff at this hotel helped me a lot whenever i need any help (tour, parking, laundry service, transportation,

the laundry also collected from this point very early in the morning and very noisily

restaurants and a laundry shop are a few steps away

we also did our laundry in a nearby laundromat that was so clean and modern = the best

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

nice location for all the sights. great local bar candella close by.

roof terrace, breakfast delicious and plenty of choice

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

a bit dated tv and wifi ...

the wifi worked well and the windows had soundproofing so you couldn't hear anything at night on the

the breakfast

good room, good wifi

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

wifi signal not great, pretty much only thing that wasn t excellent.

wifi very strong in the rooms

wifi speed could improve further

the lobby was interesting, but we the robes and slippers provided were helpful, as was the laundry service, as

parking, dinner reservations, booking massages at the turkish baths, and even arranged same day laundry

a booklet in the room indicated laundry service was available, but it wasn't.

in a big spa bath you had to step into

the spa bath had one speed slow and room smelt damp

did a bag of laundry for 25 euros

helped me with laundry service and booking tours for al hambra after all the tickets were sold out online

everything was good. got early check in as well.

they offer a free wifi hotspot so you can have access

the pool area located on the rooftop is extremely hot in the sun.

friendly service & early check in

good wifi

the wifi doesn t work very well, its slow

the wifi wasn t very strong

the wifi could be better.

, the room size is excellent, refrigerator and safety box are available, the ac was amazing and wifi was

wifi worked well, great location, ac was cold, staff super helpful

kitchen public area is great if you want to microwave your food or have warm water for drinks

also good wifi

air con very good, wifi excellent