one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

the pool was clean and private enough

went into bar and kitchen area at 6:00 when it opened

room space , comfortable fast wifi

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

it is sometimes difficult when traveling with a pet to find an affordable, nice place that doesn't charge a

breakfast was tasty

this place is also pet friendly which is a must for our family

the location and the facility. the laundry facility for guests is a plus.

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

i had my 2 small kids with me so i had to drag all our luggage back down to get a new room

had to wait 10 minutes to get out of the parking lot due to some non driving 18 wheeler blocking road

breakfast for the kids

were not aware that the breakfast, pool and gym were closed due to the pandemic

breakfast was not good at all

was a couple of sketchy people in the parking lot

very accommodating for pets yet did not smell or feel like a pet hotel

parking was difficult due to being repaved

friendly staff, onsite laundry, comfy bed, clean

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

no pool and the laundry facility was not open

our room was clean, the laundry room was impressively clean for a laundry room

pipes were really loud all night, i don t know if they were from other showers or from the laundry

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

free parking and laundry room

used the gym

limited parking

everything including the laundry room

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

didn't eat breakfast- had to hit the road

and smelly as well, breakfast was lacking - not fresh, location was in an average part of town, gym equipment

everything worked properly and the breakfast wasn't bad, enough to get your day started

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

only 1 washer and dryer for all the guests (unless you pay for laundry service)

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

cleanliness, ample parking and lighting.

great pool

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

kitchen and laundry.

fully equipped and on site laundry facilities clean and tidy

the laundry room was never cleaned

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

in the parking lot, there were people sitting in their cars

parking was a breeze

the breakfast

very clean. ample parking. easy to find.

used the coin operated laundry

restaurant and room service and bar would have been open it would have been exceptional

room service, hospitality, and location very good.

the location and friendly bar tender.

me for a $50 pet fee after the fact

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

the lobby was very historic and lovely to walk around. the breakfast buffet was very nice.

they moved us around so we could early check in. very friendly

continental breakfast was very good with a variety of hot and cold items

the small gym was nice enough and had a peloton bike so i could do my workout

was no working wifi service the whole 4 days we were here

i picked the hotel because it said it had a laundry room

great to have guest laundry but there was no more soap for sale in the lobby

breakfast was great

had issues getting wifi, power near work desk didn't work.

breakfast was very good

i personally loved the bar by the pool

top of the line hotel. everything is first class. rooftop pool is really neat.

i personally loved the bar by the pool

restaurant was good, bar was nice and well staffed

the rooms are very nice and the pool is wonderful

love embassy suite facilities. used the laundry and enjoyed happy hour.

no bags for dirty laundry

breakfast was the best

staff very helpful. hotel in great condition. great breakfast. cook very fast.

free bar drinks and snacks in the evening

dryer was broken so we couldn t do laundry

no late night pool access

few places that advertise breakfast actually have it available now

no elevator and the pool was dirty...

the pool closed

love the breakfast, and wifi quality specially

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

is pet friendly, but they wanted $20 a dog per night

i got woke up again being accused of having a dog there and i dont even own a pet

wifi is password protected and i was not told the password

great service good location and parking

the juice on the breakfast bar tasted watered down.

lack of parking

no handicap parking

location, very clean, friendly and happy staff, wonderful breakfast with variety to choose from, the chocolate

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

needed extra towel in our room due to going to the gym

everything was great from the breakfast to the bar to the bed! friendly staff!

property was nice enough, but there were a lot of black people using the pool that were not paying guests

when i opened mine there was a damn cockroach in the box with the muffin, bar and apple

the laundry didn t offer a credit card service

large room, great bed and great facilities, including a coin operated laundry

great location next to a huge shopping centre. laundry facilities were really good.

pool needs to be cleaned did not get in it

not acceptable, especially since they charge a $45 pet fee

huge room! free laundry!

breakfast selection was fantastic, as was the wednesday evening social

clean, friendly staff, great outdoor area with pool, grill, covered seating, basketball

friendly and professional staff, the size and layout of the room, and the breakfast were all amazing

they had a large pet area outside

laundry facility needs new washers

beds are comfortable and the complimentary laundry and gym facilities are great.

the set up for the room was like a condo and accommodations for laundry were awesome

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

loved it was pet friendly and the laundry is free

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

now if your prices is because of the pool and gym, laundry rooms

i m sure i could ve requested one, but at that hour and with my kids already asleep i didn t want to open

the staff, parking and entrance and most of the room

i had trouble signing on the the wifi.

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

the breakfast coffee machine (grinding beans before brewing) made some really good coffee

pool was

it was very clean and comfortable it also had a mini kitchen which i enjoy having in the room

happy to be able to do our laundry there as we had been accumulating such in our travels

no soap in laundry room or market staff not friendly pool was ice cold

it smelled like fresh laundry throughout the whole building

guest laundry facilities available

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

hotel had laundry, which was a huge bonus

limited parking when it got crowded.

the treadmills and television in the gym didn't work.

very nice hotel with pleasant staff and a very good breakfast.

entrance to the hotel parking lot was tricky but insurmountable

everything was great. would have to see some potatoes or veggies for breakfast.

very clean nice staff good breakfast

our kids slept on the sofa bed which was very uncomfortable

the rooms were nice and clean, breakfast was good, friendly staff.

breakfast was amazing

the breakfast was not impressive compared to the high standards of everything else.

from the front desk to the breakfast group

because of this, he missed breakfast

good location. clean room. good customer service and breakfast.

there was a adjusted breakfast due to covid but was still decent

it had an indoor pool and a bar and grill located inside the

the bed was amazing. breakfast was good as well.

she did not read what was aloud and not aloud ,only she mention was about the bar and pool times

the dinner i ordered from room service was delicious (it was salmon) i appreciated the free shuttle service

everything was good. clean room kind staffs and great breakfast i ever had!

quietness breakfast was very good the staff awesome we just was disappointed about the pool we couldn't swim

deficient wifi lame breakfast

the room was ok. the parking was in the dark...not safe.

in non-smoking room the blanket had a burn hole in it

breakfast was good and i loved the shower

the management was improving the location with new flooring, an air purifier near the laundry room

this was a quick stay to sleep/shower for our trip to florida with our 3 kids

gym/pool

everybody and everything was great parking and access to everything.

great breakfast...

no microwave in room to heat food and no on-site laundry room if you needed to do laundry

breakfast was good. staff were nice and helpful. rooms were very clean and big.

plenty of parking space

breakfast was good.

pool was a lot smaller than we expected

i told the kids not to touch anything

door coming in on the back side by the laundry mat could use some attention

great location and staff was great with good breakfast choices

the property is very well maintained, staff is friendly and the breakfast was nice.

limited parking only.

were very accommodating in allowing us to park our camper since it was very cold and hotel not very full

good location, nice breakfast bar , cheap laundry facilities.

the pool was not kept up and dirty and could not use

breakfast is usually better. sausage was burnt, pool needed to be cleaned a little better.

the breakfast was great with many selections and excellent coffee

the sitting area and breakfast area were the cleanest i ve ever seen in a hotel

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

they don t carry laundry supplies

be able to relax in peace and quiet without hearing loud obnoxious people roaming the hallways or kids running

because that is only reason that we stayed there is for the kids to swim ,and so we again called staff and

the bed the pool the patio off the room, the staff, the cleanliness it was an awesome

nice restaurant and lounge overlooking the golf course

they also did not have any pool towels available my entire stay, and the house keepers forgot to clean out the

nice big room with golf view. rtj is definitely one of the nicest hotels in alabama.

was friendly, property is beautiful near a golf course and other main stores

hotel has a laundry room.

i didn't come to enjoy the pool.

pool clean and warm

staff very friendly, breakfast great and room very clean & comfy.

clean rooms but no discount offered. pool nice and comfy. plenty of towels too at pool site.

the laundry facility was very convenient and clean

saltwater pool, great friendly staff, comfortable beds, and good complimentary breakfast

second morning breakfast was only so so

kitchenette and bathroom floor were filthy

pet fee was ridiculous and was not stated on booking

parking lot is incredibly tight , the pet fee is egregious

pet friendly was one of the best attributes for us

& well maintained property, comfortable beds, wifi, tv microwave, refrigerator, coffee

very nice gym and swimming pool

the rooms, the staff and the pool area was very nice and walkign distance to a lot of restaurants

the guest laundry was out of service and breakfast was not good.

laundry facilities are handy and the breakfast is good

location of my room 113 was located beside the laundry room so it was noisy

laundry facility was close to our room

at 3 am someone decided to do laundry so that pretty much was it for my sleep

went to prattville for rtj golf

everyone was friendly, room was very neat and clean and the breakfast was good.

breakfast was good. room was clean

pool, workout room, modest breakfast, friendly staff, and a clean room

i appreciated the free wifi and cable

great breakfast!

breakfast was great. staff were very friendly and helpful

rooms were clean and breakfast was good

the wifi did not work while i was there

location, well lit parking lot.

breakfast was fine

parking isn t great

pet friendly very clean nice size rooms good location

easy access to highway. no carpet in pet rooms. easy to get to room with pups

loved how clean and pretty the pool and patio area were. everything was good.

laundry didn't work well, we had to beg for enough towels for 4 people

quiet area; staff were responsive; laundry facilities worked fine

-the non smoking room smelled like smoke and sour laundry

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

the room was updated, the beds comfy, and the breakfast was good.

the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

were there for a fishing trip so the large parking spaces with power and all the lighting at night was very

pool has not been serviced nor the communication went

facilities were very clean i m parking was very good

the wifi didn't allow connection

location was great and the free parking option was the thing that sealed the deal for me

staff, clean room and pool

parking was tight.

convenient location, pet friendly, well managed, quiet, comfortable

no back parking entrance