staff was nice. breakfast was great!!

rooms were clean and breakfast was good

breakfast was great. staff were very friendly and helpful

happy hour and breakfast.

it is six months old. breakfast was good! good stay!

the continental breakfast was very adequate

location, pet friendly, staff

breakfast was lacking a little, but considering the past year, it s to he expected

the breakfast was pretty good and the location was perfect

breakfast was fine

check in, clean rooms, great price and the pool was nice and clean and we were able to swim past the time the

staff, clean room and pool

location was great and the free parking option was the thing that sealed the deal for me

parking was tight.

the breakfast was ample, although we did not take advantage of this since we needed to make an early

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

laundry didn't work well, we had to beg for enough towels for 4 people

quiet area; staff were responsive; laundry facilities worked fine

parking lot light shown in room. curtains could not close to blick it out

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

they don t carry laundry supplies

breakfast was very good best hotel that i have ever stayed at plus the smoking room was

too many guests smoking weed and the microwave was broken.

door coming in on the back side by the laundry mat could use some attention

the property is very well maintained, staff is friendly and the breakfast was nice.

great comfy bed, and great breakfast

we didn't have breakfast & the location was good

great location and staff was great with good breakfast choices

room were very spacious and clean my wife and kids thought i had done a great job choosing springhill

the pool was basically a baby pool and breakfast was just ok.

breakfast was good. staff were nice and helpful. rooms were very clean and big.

very nice workers. very clean!! good breakfast spread

the pool is the size of a hot tub and there's nothing for kids to do here

good location, nice breakfast bar , cheap laundry facilities.

the pool was green and the area around it was in disarray

the breakfast was great with many selections and excellent coffee

the breakfast was great with lots of options

the kitchen person eventually showed up and was nice but i still did not see her cleaning any tables

laundry facilities are handy and the breakfast is good

laundry facility was close to our room

the guest laundry was out of service and breakfast was not good.

location of my room 113 was located beside the laundry room so it was noisy

at 3 am someone decided to do laundry so that pretty much was it for my sleep

good parking.

lit parking lot, very friendly and helpful young lady at desk

very nice location. room was big and very comfortable. very nice gym as well.

we were looking for coffee on our way out but the coffee bar was closed

free breakfast/coffee and a better gym

the laundry facility was very convenient and clean

breakfast was great, lots to choose from

pool, was the only downfall

no meats at breakfast with limited choices

the rooms were spacious enough for 3 adults and having the kitchen in room was handy for us

wifi would connect but no internet

the pool liner cut up the kids feet

pool, workout room, modest breakfast, friendly staff, and a clean room

only problem i had was the parking

have pool a little bet cleaner. and wi-fi was hard to connect to.

for wifi

they also did not have any pool towels available my entire stay, and the house keepers forgot to clean out the

parties going on in my room, i liked that there was a restaurant, a breakfast buffet and a nice pool and hot

the view of the golf course

wifi was great

hotel has a laundry room.

bed and pillows were very comfortable. the free breakfast was superior to other nearby hotels.

large hot breakfast

the pool was warm and clean, and the two men were walking all over and helping everyone

clean, easy access, nice pool, close to restaurants

the breakfast was plentiful and delicious,the area was clean and the staff was friendly.

breakfast was outstanding

we stayed on the side by a bar which had very loud music

rooms are comfotable, room service was good, outside bar is nice and staff wa nice.

rooftop pool is also very nice

more selections on the room service menu for dinner

here, but upon checkout, the staff were kind enough to provide an access pass to the rooftop pool

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

kids ran free and loud

i never did find the pool area

the room service food not so good

great to have guest laundry but there was no more soap for sale in the lobby

i picked the hotel because it said it had a laundry room

breakfast was great and the valet was very

the room size, the breakfast, the idea of the historical building renovation.

the breakfast was horrible

continental breakfast was very good with a variety of hot and cold items

location and free breakfast/wifi, quick valet service

i came, who explained about the hotel, the area, and was very accommodating when i asked about early check in,

hotel also allowed me late check out, which was much appreciated as my flight was not until early evening

breakfast was as is the custom with hampton inns wonderful

used the coin operated laundry

served full dinner menu at bar (restaurant itself was only open for breakfast)

no extra toilet paper, a kitchen with no utensils, platform bed, no channel guide in the room

wifi connection was horrible , check in process . the employee that check us in awful .

kitchenette in 2-bedroom suite had nice appliances but no utensils, cookware, plates, etc

dryer was broken so we couldn t do laundry

there was no fitness room

only sad the outdoor pool was already

no pool no fitness center as promised

no elevators all stairs the motel looks old the outside parking lot is small

the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

staff was awesome, the breakfast was great, the gym was amazing, the sanitized the lobby often, and the location

breakfast was great, if i had to say one negative thing about my stay it would be the words on my

ice machine and pool shower were not working.

courteous & helpful staff, good location for our needs; nice complimentary breakfast; good wifi and internet

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

wifi is password protected and i was not told the password

i got woke up again being accused of having a dog there and i dont even own a pet

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

love the breakfast, and wifi quality specially

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

indoor pool so it could be used year round

my girls loved the pool

secluded. the pool outdoors has no shaded protection

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

right infront of the room the laundry staff was going in and out of that morning

our stay was wonderful with our pet.....nothing we did not like.

great breakfast even let us eat early because of a tour bus full of people would come down to eat at

very attentive reception, very good breakfast, clean place. i recommend it

good breakfast variety and food comfy beds clean nice employees

parking was difficult due to being repaved

the parking seemed safe, the staff was nice at check in

very accommodating for pets yet did not smell or feel like a pet hotel

i didn't get to breakfast. others seemed to enjoy.

only 1 washer and dryer for all the guests (unless you pay for laundry service)

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

wished there were more channels on tv for kids. other than that everything else was great.

love the continental breakfast and my kids enjoyed the indoor/outdoor pool and mother enjoyed the 5:30-7 happy

everything including the laundry room

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

didn't eat breakfast- had to hit the road

parking

didn't like how they have in the website the king rooms have a jacuzzi in them and they don't parking lot on

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

they let us store our bikes in the laundry overnight instead of our room

free parking and laundry room

plenty of parking spaces

hot breakfast with several items options to choose from

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

check in, would have liked to have been given information about breakfast hours, pool location, check out, etc

clean, beds comfortable, breakfast above average

breakfast was delicious with a good variety of options

the breakfast was way better than the comfort suites in baton rouge

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

the location and the facility. the laundry facility for guests is a plus.

we let the kids swim while we waited

lovely people and a decent breakfast for the price. free parking.

approach to the property is thru a poorly kept parking lot

fully equipped and on site laundry facilities clean and tidy

kitchen and laundry.

the laundry room was never cleaned

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

no pool and the laundry facility was not open

our room was clean, the laundry room was impressively clean for a laundry room

laundry. shopping area

friendly staff, onsite laundry, comfy bed, clean

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

kids loved the pool. staff was very friendly and helpful.

the pool is freezing in july. that's so frustrated, for kids.

kids loved the pool. staff was very friendly and helpful.

i wish the water in the indoor pool would have been warmer!! it was pretty chilly!

a simple breakfast, it was good

good location. clean room. good customer service and breakfast.

the pool was green

the breakfast attendant patricia awesome

the breakfast was not impressive compared to the high standards of everything else.

staff were very friendly, the seating around the pool was very inviting-- and the room was clean and comfortable

the pool, the gym, and how clean it was

breakfast was good. staff was friendly. bar in lobby was nice to have.

it had an indoor pool and a bar and grill located inside the

wonderful breakfast was included

only one elevator in as working and took forever (even during the no peak times) breakfast should be

the management was improving the location with new flooring, an air purifier near the laundry room

pool was filthy due to major construction next door but all the patio furniture was unusable so you

everybody and everything was great parking and access to everything.

gym/pool

parking was accommodating and felt safer than the last place we stayed

blankets burned by cigarettes on a non smoking room ,really bad smell on the carpet and towels breakfast is a

space was cramped in area where breakfast was provided. little noise from room beside us late.

the room was ok. the parking was in the dark...not safe.

my room was also non-smoking but the smell of marijuana constantly infiltrating my space was frustrating

one room had a non working smoke detector in a smoking room

no handicap parking

the pool outside is nice

the juice on the breakfast bar tasted watered down.

pool and the rooms enjoyed our stay

location. pool area.

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

i loved that there was a bar in the lobby

food at the bar the first night was exceptional

i ended up grabbing two for me and my wife which contained a muffin and a granola bar that she was not a

needed extra towel in our room due to going to the gym

the laundry didn t offer a credit card service

large room, great bed and great facilities, including a coin operated laundry

great location next to a huge shopping centre. laundry facilities were really good.

the kitchenette has a nice sized fridge to refreeze our ice packs and keep our

didn't like the closet in the kitchen area

huge room! free laundry!

great breakfast

my son got a chance to swim and we ate breakfast by the pool

the resort style pool area always make any trip feel like vacation and i love being in eastchase with easy

no kitchenette

the beds were comfortable, the laundry room was nice and clean, the staff was friendly, helpful and accommodating

free laundry

loved it was pet friendly and the laundry is free

beds are comfortable and the complimentary laundry and gym facilities are great.

and comfy beds, free laundry, pet friendly

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

the information we needed we felt very comfortable, the room was clean everything in order & the breakfast was

staff was friendly. free breakfast.

just got cleaning and prepping the pool they said

money to buy the hotel which made her mad breakfast was excellent the bed was excellent the laundry facilities

now if your prices is because of the pool and gym, laundry rooms

i’m sure i could’ve requested one, but at that hour and with my kids already asleep i didn’t want to open

the pandemic restructure. miss the warm breakfast.

the breakfast was well stocked with a variety of foods

hotel had laundry, which was a huge bonus

limited parking when it got crowded.

were some contractors having a little friday happy hour in the parking lot, which i found to be a little off

not easily located when entering the hotel parking lot.

the hotel smell awesome comfortable bed/microwave/refrigerator key entry after certain hour mini gym quiet

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

spacious rooms, laundry facility and good coffee!

happy to be able to do our laundry there as we had been accumulating such in our travels

don t like that there wasn t a place to get change for the laundry services, the hallway had an odor leading

it smelled like fresh laundry throughout the whole building

no microwave in room to heat food and no on-site laundry room if you needed to do laundry