even has a small pool outside and a restaurant on site

the breakfast was the same everyday.

new room, a/c, good shower, parking, close to airport, good wifi. only compliments.

large rooms, very clean, free wifi, great breakfast selection and friendly staff

there is very limited parking, especially if arriving when the restaurant is open

only drawback was that the same breakfast was served daily and the kids did not enjoy it after two days of having

all the staff were very kind and friendly, and there was plenty of free parking right in front of the hotel

we had breakfast at 7 am and were pleasantly surprised by the variety of food available

also, because it is in a newer part of faro it had plenty of free parking

the pool is clean and the breakfast were absolutely delicious

no laundry

it was nice to have a cold beer at the small bar in the reception area after our

not a strong wifi signal

it has a swimming pool and the breakfast was lovely

size pool and supermarket just next door, lots of space on the room for travel cot

clean laundry, and my room had a balcony

window view was the hotels laundry piles

shelf is loose and it is dangerous if it is fallen and broken especially when you stay with small kids

there was also no bar on the premises, not a problem with all the establishments within a 10min walk

also very good for families: one chamber for parents, one chamber with 3 beds for the kidsud83eudd17 friendly

bedroom was clean with towels sealed in a laundry bag - a nice touch

breakfast excellent!

clean to a very high standard,staff were great everything worked well,nice hot water,good wifi and even soom

wifi could be a bit better

very clean and the staff were very helpful. breakfast was very good.

laundry service very good value for money

very good laundry service

the laundry service was a real bonus

there was a sound of hotel laundry at night and it was disturbing

the room was wide enough for a couple of days and the beds were really comfy, wifi worked well- breakfast was

no ironing facility available to do yourself - only an expensive laundry service.

most hotels just provide a towel at entrance to sauna which is then deposited in a laundry basket at the end

item like an iron and ironing board not available on request ,was told there is only a laundry service

they do have a laundry service but i arrived on the friday and needed to iron

asked for an iron 4 times, just to be fobbed off and one man rudely suggested we could use the laundry service

spacious with top quality facilities, large master bedroom,large open plan sitting area and kitchen,a large

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas

late check out was no problem

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with

there was no staff to bring our luggages and bags ( we had 8 to 9 bags with us because of our 2 kids and 2

booked two rooms because i have 2 kids, 3 adults

had a connecting room on the first floor, one with single beds for our tednage kids and one with a double room

there was a charge for the sauna, wifi was intermittent but daughters was ok in another room

we were charged 8 for we think was a charge from the mini bar which we hadn't used

when we mentioned this at the reception (there had been a problem with the laundry, which can always happen,

if you need to laundry there is a small self serve laundromat down road, really good and you can go have

rubbish and dirty laundry left all day in stairwell

we asked about laundry machine (with extra fee), as it states on their page

breakfast was free for kids

have allergies to the perfumed laundry soap and had a hard time breathing while there, otherwise, it was great

no facility for hanging up washing in the bathroom (a holiday weekend meant no hotel laundry

on the third floor, the wifi signal was very weak

the breakfast room has a small open section, ideal for those that are more uncomfortable indoors due to

the breakfast

nothing i can think of maybe something to leave your laundry to dry

i liked the spacious shared areas, modern look, good wifi, aircon & big rooftop terrace.

beautiful courtyard and rooftop modern allowed early check in: as soon as the room was ready place to store

also, the rooftop bar is closed and although the area can be used it is not kept clean or maintained a couple

is good (near 2 supermarkets ,local markets ,self-service laundry,nice restaurants) ☆very good cocktail on

rooftop bar was an added bonus and the restaurant next door was beautiful

nice rooftop bar and room, in the evening there was even live music.

omg the roof top bar ... love those two ... just amazing

top bar was great, rooms nice and clean, beautiful building with nice restaurant, big and cosy common

asked for late check out and they let us stay in the house until 8pm

kids club was very good, although a little disappointed it was an extra cost

the house was fantastic and the kitchen super, full os cutlery, plates and utensils

free gift from kids club for our

lovely comfortable villa. the kids' club was excellent. staff on site were extremely helpful.

needs a laundry facility, families need to clean clothes when staying for an extended period

guest relations openly admit they are having laundry problems, and a shortage of housekeeping staff

no washing machine is a massive draw back in the kitchen

our son loved the kids club and a special thank you to carolina for looking after him so well, some days he

maybe somewhere to buy snacks and ice creams as pool bar was not open

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

well dimensioned for 2 adults and 3 kids

some of the equipment in the kids playground could do with fixing/ replacing

fantastic location for golf and for exploring the nature park

gorgeous, sustainable practices were apparent, and a very well-equipped kitchen

35 so had to have room service at an extra charge of 20 euros although we had breakfast included in our package

the pool was really nice with helpful friendly staff

he loved the gym & steam room, the beautiful beach is a lovely stroll either through the gardens or down the

breakfast offered more than enough pool area lovely staff lovely

i found water from the pool bar to be expensive at 9 euro for a 80 cent bottle

the bikes in the gym!

in door swimming pool and outdoor pool. no atmosphere

of done with more music in the main bar in the evening, may be the odd singer etc all classy of course

with great pools and facilities with impeccable service, perfectly situated near world class golf courses,

good location for quinta shopping and golf

to reception didn't work but no issue as the was another one in the bathroom so could call for room service etc

the breakfast was excellent.

breakfast room service could be a consideration , although the restaurant for breakfast is beautiful and the

bar area was pretty and always looked inviting in the evening with candles

the lobby bar and pool bar offered good snacks, though i would have preferred a more healthy evening meal

the property was clean, quiet and had the best gym we have ever experienced

the onsite spa was very nice - you'll need to book your spa time in advance (i

nice and quiet, great access and parking and not far from an amazing beach

be great to have tea / coffee facilities in the room pillow menu / options more extensive room service menu

it is also in a great location, has a lovely pool with plenty of sunloungers and a lovey pool bar area to have

the bed was very cool comfy, reception staff very helpful, golf close enough!

kids playroom

parking is plentiful free and inside the hotel

very good with kids

parking is on site and included, which is a bonus

within a few minutes of everything you want down here whether it s restaurants, beaches or golf

familiar atmosphere, parking just outside of the front door, but gated

location, spotless & wonderful staff - i was able to have a late check out for my evening flight which made all

very close to many of the best golf courses

comfy bed and pillows, impeccably clean, nice terrace, great breakfast, dog friendly, ample free parking,

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

we had a 2 bedroom apartment and a kitchen with seating area

the breakfast is a massive hit with my kids 7 & 10 they love making themselves pancakes, cereal, yoghurt, fruit

poor wifi

staff very courteous and pleasant. pool was great. kids enjoyed. breakfast was great.

parking should be done by the valets and guests must always have parking. rooms need updating.

we loved were the super friendly staff, the breakfast selection, the size of the rooms and the kids club

lovely room with beautiful view of the golf course and sea, friendly helpful staff

the spa service was below standard

restaurants, mini golf and kids play area

it also would have been nice to have some laundry detergent

with a large selection of bars and restaurants not to mention obviously the beach and stunning golf courses

we stayed in a unit which had plenty of space for the 2 of us

were good, gym, pool & spa

well kept resort one bedroom apartment was split level with garden area, full kitchen,welcome pack, beach towels

very comfy beds, great bathroom, great gym

breakfast buffet is excellent; facilities like outdoor and indoor swimming and spa are also beyond our expectation

woken 2 nights by noisy kids playing football at front harbour area at 2

the staff was extraordinary, from the cleaning lady, the room service, reception, restaurant, breakfast room,

the bar lacked atmosphere and closed too early

charges for laundry were extortionate

room was a good size. ample parking

plenty of choices at breakfast

good standard clean and modern, excellent breakfast

breakfast and the pool was phenomenal

no iron available from reception (there is a laundry service which is pay per item)

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

car parking on street but lot os space (hey, its january

location and ease of parking, friendly staff.

the wifi is really really slow !

nice pool area (unheated but people used it), could always get a lounger

perfect location, good breakfast, friendly staff

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

the wifi speeds are not as fast as you can be used to be, but for netflix it will do the work :) you

we had 2 kids and it had crib, sofa and double bed

staff were great, location great and breakfast lovely

there were a few things not working and the gym isn't

laundry service available but was very costly- only used it as spilt red wine

pool facilities were outstanding as well as the room and spa facilities

golf courses were fabulous

the buffet evening meal - worse meal i ve had in a ages - served by kids who didnt want to be working - terrible

our son enjoyed the kids club, the pool was wonderful, the location is excellent as it is quiet and just 7min

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

noise from casino next door

a meal through room service

also the nearby casino hosts a disco on the weekends and from about 4am the people leaving the venue didn t

and comes at an additional cost for adults which isn't really cost effective and the absence of a kids club

great atmosphere friendly people good food and great golfing

wifi and tv was not working properly.

lots of room outside around the pool

pool area gym all very good

spa facilities

we were told that a shuttle bus is offered during the season

resort itself is lovely, with great facilities, free beach towels, 2 different pools, gym etc

the free shuttle bus service was really good too

really great property for travelling with kids. pools were fabulous, staff were very helpful!

kids loved play area also and used indoor pool at hilton once we sampled the outdoor ones

no dish soap and laundry detergent in the room on arrival.

hotel has a small gym and nice pools

cleanliness, great staff, large comfortable apartments, good food at excellent prices, pool, gym, etc etc

we used the gym and the bar - staff were lovely everywhere

from the pool attendants, restaurant staff, cleaners and front of house, all went above and beyond to make

was no iron available, only a laundry service which was not applicable to us and we had a wedding to attend

laundry service

iron available in your room have to pay for laundry service

no ironing board or iron in the room and only option a minimum 24 hours laundry service

much cupboard/drawer space if you're there longer than a week but they do offer s laundry service

wlan / wifi wasn't good.

didn t like that the kids pool was cold don t like no kettle in the rooms

everything. the spa is also amazing. best massage abs facial i ve ever had.

didn’t like that the kids pool was cold don’t like no kettle in the rooms

think the hotel need more activities and places for kids

for casual lunch or alacarte breakfast is needed- we ate at golf shops instead

used the spa facilities one day as it was over cast and the different pools with water jets were great

stayed for a night, 2 adults and 2 kids

breakfast was a bit chaotic and busy and trying to get a shaded space at the pool but it s expected at the

breakfast excellent. pool area well run. hotel very clean and covid aware.

perfect size for a couple with great view of the pool

pool was a bit cold for july , there's a huge tree that blocks the sun so pool takes awhile to heat

hotel was not badly located for golf course

great reception and bar area with terrace too for eating and drinking outside

pool water was a bit chilly but certainly woke me up during my morning dip

the water spa had quite a few jets that didn t work, as well as one of the steam rooms which was rather

parking is free and staff were very helpful and

good buffet food with options for kids

gym could be better

food was lovely travelled with kids when they tired more than happy to deliver room service to your room even

gym, pool, 1 km cross country running loop, fitness classes & a superb gym

the kids (12 and 15) had plenty to do and enjoyed the relaxed atmosphere and the fact it was a smaller

although uber was extremely prompt wifi wasn't

the wifi coverage was poor around the grounds

the gym was about the best i've ever used ' the staff at reception went above the call of duty when i

were friendly room was very clean and done every day parking is really easy feels very

very peaceful perfect for golfers as there is a courtesy bus to golf

paying for wifi is not the way forward anymore it should be available on the hotel complex

didn t have breakfast but think it would have been good as pool bar food for lunch was very good

charging for wifi

some of the landscaping could be improved - the area down by the gym could do with tidying up (the white ponds

it was family friendly but it didn’t feel like there were lots of kids there

no gym

breakfast medium restaurant poor room service great alexandra - guest relations - top

, no useful spa and pool in the winter time

the bar drinks were good prices

the hotel had plenty of shady parking and the hotel was quaint but bold

fabulous terrace bar and pool area

great breakfast

good location, great facilities and very clean. pool and parking a massive plus.

no laundry self service - no options to wash clothes

there was no iron in the room and the cost for laundry/iron service was ridiculous

in ice cube tray smell of sick in lobby last 2days we were there you had to pay to play mini golf and tennis

the food, kids program

hotel was fantastic the staff cheery on a cake all the staff bar restaurant reception and to make our holidays

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

our room was beautiful with a great view of the golf course

free garage parking

only pool - would have been nice to allow older kids to use as the space where this pool was was very

my kids didn’t use the pool during our stay

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

of the swimming pool needs renovation - kids scratches their feet

hotel was in a beautiful setting, our garden suite was very stylish & spacious

breakfast was delicious, and the spa is really a must

the buffet breakfast needs a wider selection

pool areas are being refreshed but will be finished for the season

as well as the laundry service and the spa (

wifi was intermittent and not very strong, particularly around the pool

only good for kids

good for kids

our suite had a mini-kitchen which was great

hotel is excellent, the rooms are large and spacious with fully equipped kitchen:)there is also a pool if you

place for the off season :) the pool got a great view and neat vast lawn

pool cold but just time of year

also you can get sandwiches/toasties/snacks from the bar at a very reasonable price

great pool, beer on tap, big apartment…

sure you visit the mirador bar at sunset, it is lovely looking over the cliff and watching the sunset, also the

my wife loved the serenity spa treatment and facilities

no simple healthy food for kids

get a transfer and wifi through yellow fish to save being stung on this

the last day before i left the kitchen and downstairs toilet flooded

good car parking facilities

lovely food ,parking facilities good too

lunch at the bar was out of this world

i would improve spa treatments

be aware that it's adults only, so you must like quietness

had a dinner and you were served but when we go on foot to buy ice cream or orange juice from the bar it doesn

great breakfast

pine trees, the little birds singing throughout the day, the sound of the running water in the pool gave the

loved the buffet breakfasts, the spectacular beach & beach restaurant, the bar was

you may need to cut out some of the parking spaces from around the entrance area to relieve driving congestion

- mare beach restaurant - one visit was enough - poor service and food quality - jardim colonial breakfast -

the views from the cocktail bar is absolutely incredible

kitchen with very good quality pans etc -twice a day housekeeping -spacious and well equipped gym -very child

the two room ocean suits with kitchen were excellent for a family

ideal for families with kids (there were a few families with pre-school age kids) and great for lunch but not

the laundry dryer also did not function, though we discovered this late and did not have the

if you didn't have kids you'd probably wonder what was going on

to bring or buy kitchen cleaners

resort, hence why we keep coming back but over the last few years cleanliness of swimming pools has deteriorated

stunning resort, lots of options to eat, kids friendly, wonderful staff.

parking right outside of hotel, quiet air conditioning in the room, comfy bed, normal breakfast

nice and clean swimming pool, nice hotel and room

breakfast was adequate ,would have liked a full breakfast .

breakfast had a good variety

offer several options for breakfast, and everything is kept either cold or hot with fridges etc

no possibility to order snacks at the pool bar after 18.30 and to order in advance for a table

watching dancing couples and have some drink in bar there

gym wasn t 24 hours opened

wifi, never busy and fabulous food

happy hour in the cocktail bar with drinks in half price

breakfast, pool area space

the room, lobby, bar, buffet, gym, public spaces and any other facilities are very clean

with several fish dishes every night , yes the food was excellent , there was also a snack bar that needed

the staff, room, breakfast, lunch, dinner, pool were all exceptional

huge king-size bed excellent buffet good indoor pool great wifi connection