didn't like the price of laundry through the hotel; however, we just went down the street and did it ourselves

no irons available, hotel only offers a laundry service.

iron, though they did have a laundry service

an iron in the room would have been great rather than charging for laundry staff to iron for us!

provide body lotion, hair conditioner, an iron to borrow (vila gale makes you use their paid for laundry facilities

not have helped at all strange that you couldn't charge anything to the room cash only at the bar which was a

the breakfast was ok, it can be improved

the kindness of the staff of the hotel, the room was very nice, clean and comfortable, the breakfast was very

pool are clean etc, just across the road/drive

room with clear glasses around in middle of the room, while travelling with family, kids it s not the most

laundry service

sarah at reception is exceptionally helpful and anna who works at the roof top bar is astounding

rooftop bar excellent, bar & restaurant downstairs also excellent, plenty of friendly staff, never waiting

s in a slightly lively area which makes it a lot of fun and lots for kids to do too

not good for family's with kids

no pool but we knew that before we booked

a bit small and wifi was'nt good,air con was brilliant, beds comfortable & clean , bit cramped for us , ideal

i missed a pool but i knew that beforehsnd

wifi of this property is very very poor

staff are very kindly wifi in the room is very

the wasnt an iron in the room bit there was a laundry room with all the facilities for guests to use

not very convenient to go to a laundry room to iron clothes, should have an iron in the

they offer laundry facilities on the third floor which i appreciated

i was even able to do my washing before i went home in the free laundry facilities

room, laundry services are great, location is right on the central street of old town and 2 minutes from

laundry machine as well for an extra fee

only let down was the gym facilities (can t wven call it a gym no equipments apart from one rusty machine )

its a perfect hotel for families with kids

entertaining team was a huge bonus, pedro and marta were amazing for both our kids and adults

everything, nice room, walking-distance beach, nice breakfast.

e corridors, laundry/washing needs more warmth and colour

i also used the self service laundry, very important when you are traveling with kids

prefer an iron in the room, however the hotel does have a laundry room with 2 irons to use free of charge

onsite laundry and dryer were not functional (or easy to operate)

t realise we could ve done laundry as it wasn t mentioned

brilliant service and breakfast,reception also brilliant

breakfast was excellent and the bar area was brilliant

fresh and clean every day my only negative was the pool was freezing and abit dirty (moss) also bar is very

breakfast included, right on the strip of albufeira

were excellent in communication and organised transfers from airport, breakfast was good enough for the money

the bathtub was dirty and the laundry of the bed had some holes

nothing for the kids to do at the hotel so more for adults only in my opinion especially with a rooftop pool

cooked breakfast could do with being a bit hotter.

location, just a step away from everything, restaurants, beach, travel agencies, shops, bar street, but far

place is perfect. very close to city center. room was nice and clean. nice pool on the roof.

i used the laundry once but had to pay double the price shown on the laundry list because the computer said so

superb location, staff and facilities. perfect for family trip with kids.

i miss it already an i look forward to goin back with my kids nxt time around

had to leave at 7am and there was no breakfast available which was disappointing but not a major

nice resort for the money. close to the beach. everything what you need. very good breakfast

the floors were filthy. very tired looking. decor needs update . very 1980s. no laundry

room when we asked for a double room - not good for a couple who have not been away without their kids for 7

room service stops early even though there is someone in reception all the time

wifi was terrible and the construction in the road outside the hotel was very noisy

adults in the name of the hotel is important - it means that most of the visitors are quite old

parking available

also, last more food options on the menu for room service would be perfect

great location. clean & modern. room upgrade. fabulous views. lovely staff. good parking.

it d be nice to have a guide in the room for room service and restaurant menus

return visit - very clean, modern and extremely comfortable- great breakfast also!

room was brilliant for my family we were so near to the pool

hotel in a quieter area, pool was the perfect temperature on those hot days

the hotel had a bar which was handy to order drinks

no wifi in room

lots of parking outside the property

good breakfast

had basically a private pool, a warm welcome and it was pet friendly

the breakfast buffet has everything you can ask for

selection for breakfast

is very good, pet friendly, parking available

terrace could have had somewhere for laundry to dry out and a little table to go with the chairs

no iron you have to go to main laundry room daily to use one

laundry room downstairs with iron etc

would have been nice to have an iron in the room - had to go to the laundry room downstairs to iron clothes but

clean, self catering facilities, nice bar area, value for money, small library and snack machine, laundry

friend staying with us, who was checking out earlier, was incorrectly told she had an outstanding laundry charge

) and the whole place is very kids friendly

the breakfast was amazing, clean rooms, proper 5 star experience

staff, amazing breakfast, possibility for early check-in, warm indoor pool, and wonderful kids club

especially check in, help with luggage, golf buggy to apartment

swimming pool opened just till 19

the wifi was unreliable as it kept constantly dropping out and we were in the main building

staff at reception and by the pool were incredibly friendly & helpful

i liked the most were the facilities: - 3 swimming pools, we only used the largest one which was very clean,

the breakfast is a good variety of food and drinks

view rooms bright and airy, no queues for breakfast, varied selection at breakfast

location with secure parking outside, friendly staff, had half board booking, evening meal and breakfast had a

room service daily, good breakfast

two swimming pools and jacuzzi

the room with a balcony nice, the facilities with three swimming pools, a workout area, spa treatments, ect

we liked the green initiative to minimise laundry etc

extremely friendly staff, delicious breakfast, good location.

wish there was a proper dinner service and soy milk options at breakfast

there is a swimming pool and bar in the hotel, while hotel itself is positioned quite well to everything

excelente service, very clean, private car parking , excelent breakfast

there was also an indoor pool within the spa complex but this was an additional 15 per adult which, for an

believe that the hotel provided a shuttle service to the town center (albufeira)

there was ample free parking available

friendly staff and efficient bar attendants

rooms clean and tidy,golf bag room and food if required anytime of the day,free parking

an item of my belongings was taken by a cleaner and sent to laundry without asking

i loved how big our balcony was over-looking the pool and grounds

group of drunks at the bar at only 7pm putting their own music on a speaker and no one from the staff said

the gym doesn t open to 10 which is quite late.

friendly staff and provided us with late check out and nice decoration for our special day

not provide an iron at all within the hotel and only do a laundry service which only operates on monday to friday

food could be a little better, the pool bar food during the day was excellent, and some of the bar food in the

the wifi was poor.

nice location and excellent restaurants nearby. good shuttle service to old town and beach.

the wifi wasn t very good and the location meant we had to pay for taxis to get around

huge king-size bed excellent buffet good indoor pool great wifi connection

the spa massage was the best i ve had

beds , sauna and indoor pool was gorgeous, food was brilliant great selection, georgie the tui rep was lovely

gym and the various activity classes are brilliant

breakfast was very various, everything what you want to eat you can find

the breakfast was great with lots of choice

gym wasn t 24 hours opened

the wifi was perfect

of free parking, short walk to the local beach (beach has friendly beach bar as well as rentable amenities

parking space directly close to the hotel is limited but likely there was enough space in the

selection of pools and restaurants with some nice kids activities plus beach access was nice

sunbeds in the beach really poor, room service cleaned the room quite late in the evening, we have meet them

breakfast food quality is good, not amazing

loved the champagne bar - should have more selection of more affordable sparkling options - locals sparkling

for breakfast but this is understandable given first school break after global lockdown

the laundry dryer also did not function, though we discovered this late and did not have the

in the spa the hot tub was broken (no bubbles) and one of the two showers near sauna wasn t working

huge green complex with a great spa - best massages we have ever had!!

a great deal for the kids to do in the evenings

the room was dated especially the kitchen

especially enjoyed the golf, spa and restaurant at the beach

room service food was of poor quality, pasta dishes tasted like hospital food, no tomato sauce in

the bar serving ice cold sangria was a little piece of liquid rest to the soul

you had to call room service to get mini bar refills

there are shuttles to get around the resort as it is quite large, but there is also plenty of parking for resort

price room in basement kids unfriendly

room size, design, and decor room service stops by occasionally to see if you need anything.

the wet facilities in the spa are good as is the gym & activities like hiit & pilates

rooms excellent facilities gym spar excellent

amazing gym

remote location. maintenance around pool.

we particularly loved the direct access to the beach, as well as the charming air bar and restaurant with its

we greatly enjoyed the 250sqm apartment, the private pool, the hotel swimming pool, the restaurants - and a

residence, perfect area to spend some time, good restaurants, well equipped gym, interesting workshops, delicious

notably the gym was great and the trainer thiago was super helpful

would have preferred to have a gym on site.

entry that works first time, an easy to use and free safety deposit box and very reliable free wifi

nice garden good breakfast pool area quiet,adults only

nice easy parking right outside

a gym

overlooking infinity pool

great service and food from the restaurant and room service

no simple healthy food for kids

you could not get sunbed or chair on the beach, all the outdoor pools are too cold for kids and there is not

and i definitely recommend to have a walk around the golf course

spa is not great

also great the kids

the spa was a little run down

the jaccuzi and pool were slightly crowdeded but cannot blame as it was a new years

30pm and ordered room service

if you are order room service the same high food standard is present

we played golf, which was all arranged for us and it was perfect

service at the pool

the setting, the rooms, the restaurant, the gardens, the pool, the beach, the staff

beautiful outlook and grounds that lead straight down to beach with amazing pool area

did not want to send out to the laundry daily for basic ironing

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

quiet and relaxing, not for kids

a short walk from the fabulous beach, with easy parking, sports and spa facilities and super-accommodating

as well as the laundry service and the spa (

food selection especially in the residence area, wifi is spotty and weak on the terrace, ratio of price to

excellent gym and spa facilities

the pool areas were really well kept

excellent breakfast choices, healthy options and large variety

the bar and dining staff were amazing as well

pool area, excellent breakfast, very good room

pool side bar food was ok but a bit over priced .

spa not fully functional

breakfast buffet was very diverse and delicious

entertainment every night for adults and kids

everything. staff, facilities, swimming pool, organization in a covid era.

i really enjoyed everything. hotel, swimming pool, meals and location. will be back for sure.

great facilities in them including kitchen sink, full size fridge and coffee machines

the gym and the facilities were also excellent so we thoroughly enjoyed our stay, a real sense of

kids club could be better and maybe the laundry service

right next to the golf course too

room service was great, we found the staff very helpful and nice

the gym didn't have any cardio machines working

good breakfast with different food selection every day

you don't get an iron for your clothes instead you have to send me off for laundry

and bars in the old town/new town also, there isn t an iron in the hotel, they offer their own laundry service

for our wedding clothes but were informed they did not have irons and we would have to use the laundry service

rooms, when we asked could we get one in our room we were told we would have to purchase some laundry service

friendly staff, excellent breakfast, beautiful room and vs centrally located

only a small shower access to spa is 20 euros each time

pool area, nice pools, in general a very luxurious facility

restaurant near the pool is closed for dinner and it closes really early at 18h00

breakfast was terrible

choices were lacking but ate out at night so no problem with that pool side bar could have a better menu offering

parking was available

wifi is good

the breakfast was delicious and there was plenty of options between eggs, fruit, cereals, hams

offer several options for breakfast, and everything is kept either cold or hot with fridges etc

there were not many restaurants to choose from --but we enjoyed the tapas bar and the piri piri

no laundry self service - no options to wash clothes

there was no iron in the room and the cost for laundry/iron service was ridiculous

small issue with spa appointment quickly sorted - the treatment was excellent.

has everything! pool, beach, good food all the time, staff is great and helpful!

is a perfect resort for little children as there are various facilities such as a playground, water park, zip

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

gym could have a/c, music and better equipment

great location! nice people. great breakfast. room was very comfortable and big.

nice and quiet - easy parking - attentive staff

clean pool not overly crowded relaxed atmosphere excellent staff free taxi to and from vilamoura on

garden, swimming pool, buildings and interior decoration

the wifi was not the fastest in the world but acceptable unless you want to stream video

parking was a bit far away from the entrance to the hotel. plan on a walk to get into the hotel.

we rented a car, and it was very convenient to tour and parking was perfect and easily accessible

the pool, the furniture, the rustic architecture

pool bar is expensive and the food/service is poor

pool staff so helpful

the gym, sauna

and spacious room with a fantastic lake view

family friendly hotel with friendly staff, kids friendly facilities, and 10 mins walk to the beach and marina

main bartender at the pool bar on our last day didn t seem interested while everyone else around him

the spa was very nice, and would recommend a treatment especially with natalia

spa, gym and indoor pool closes at 7:30/8pm which is a shame and would be great if it would allow for

hopeless wifi, i had to keep reconnecting without even leaving the room.

the breakfast was lovely. choices of indoor, outdoor and kids pool which was nice.

no kitchenette

maybe big crowds of golfers need to keep the noise down when near the pool area

lovely pool bar with great snacks

and smell of mould, the beds are hard and very uncomfortable, breakfast is add-on per person, wifi is paid by

the bar snacks are very good value for money and this year they have a fabulous new swimming pool

very clean the staff are really nice and the breakfast is outstanding

love the pool area

quite area with great free parking beautiful pool and gardens front desk very helpful, specially juan

kids really enjoyed the pool and adults enjoyed the silence (there are not many guests around, as

swimming pool was good . the breakfast was good.

there was not an iron in the property anywhere to use and you had to pay a laundry service which took 48

there was no iron in the room , i arrived late so was not possible to use the laundry service

the hotel does offer a laundry service but i was advised this could take over 24 hours

therefore have to incur the extra cost of laundry facilities

laundry service

also gave us the option of upgrading to another villa and gave us free wine and ice cream for the kids

easy parking. friendly staff.

the kids (12 and 15) had plenty to do and enjoyed the relaxed atmosphere and the fact it was a smaller

although uber was extremely prompt wifi wasn't

was very little in terms of evening entertainment for kids so we went to marina most evenings

decent wifi

for late check out

with kids it makes a difference

service was 5 stars,very friendly staff,place nice and clean,breakfast was amazing

there is no garden view except for trees in the distance on the golf course

in the bedroom and there was no iron or pressing facilities available, unless you went for a full laundry service

amazing buffet, lovely helpful staff and nice pool. great kids club and evening mini disco.

amazing buffet, lovely helpful staff and nice pool. great kids club and evening mini disco.

there were tons of programmings and kids club too but we mostly just enjoyed the indoor and outdoor pool or

we were just st band b but others all nclusive very mpress d choic and quantity no salad for kids great said

kids club

the staff! spacious lobby. free indoor parking. beautiful golf view.

room service was prompt, food was fine, waiter at pool may 20th, late thursday afternoon, was

the facilities, i enjoyed everything from the outdoor and indoor swimming pool to the bar, the gym, the restaurant

masseur at the seven spa kept talking to my parter rather than focusing on her massage

facilities open ud83dude29no gym no spa no kids play area no games room however after speaking to pedro he dealt

of the hotel but if you get a pool view room be prepared for noisy late nights as the outside bar and entertainment

there were also a few inconsistencies with the room service, as items such as robes, face cloths, and tissues

enjoyed our stay & looking forward to returning next year great location to the marina great pool area too really

we also ordered room service- it was over an hour late (we had to call and find our food)

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

superb pool

breakfast had a fantastic choice

hotel was unreal great play areas for the kids indoors and out

of staff would not give my wife a lift back in a 10 seater mini bus because she had not played golf from the

no dish soap and laundry detergent in the room on arrival.

amazing for kids , but very disappointed with attitude and manner on the resturant / bar team

great location for a golfer. 15 minute walk to marina.

we enjoyed the indoor pool and jacuzzi in the evenings

gym is well equipped if not a bit small

the kids' playground was also very good (better than the pictures available)

kids loved play area also and used indoor pool at hilton once we sampled the outdoor ones

right next door to pinhal golf course

every thing was good the staff brilliant everything clean pool great been 7 times now

breakfast which shared with hilton hotel

laundry could be efficient using the hanging we do not change towels / only do the bed every 3 days

i did not use the pool but noticed they kept it clean on a daily basis

the pool areas were wonderful, you had peaceful ones, great for kids plus main pool was an outstanding view of

ample car parking and electric car to pick you up or bring you to the various

there are two very good restaurants and a pool snack bar so you really don't have to leave the resort if you

the golf-cart transport option through the resort was really helpful for carting around our baby and

lots of activities for kids , indoor as well outdoor

staff are superb, hotel facility is huge and wonderful for kids and family

the spa treatments were lovely and we enjoyed mini golf and the children's outdoor play area

the grounds were meticulously kept, the range of restaurants, pools, shops, mini golf

kitchen required more cooking equipment.

we hired a car and had an allocated parking space which was great

bar around the pool had almost no ice lollies which was annoying for the kids during the day

only issue we had was that some ants had made there way in to the apartment and onto the kitchen counters & one

apartment was very room, had a very well equipped kitchen and a lovely terrace looking out over the value

breakfast was great

water in indoor pool was cold , but it seems to be standard in the country

we used both indoor and outdoor pools which the children enjoyed

the gym aircon wasn t working well and i found it too hot

excellent leisure facilities with gym and indoor pool as well as health/spa treatments

iron to borrow from reception, the only way to get anything ironed is to put a request in to the laundry team

didt know where gym was very hard to find places

we are a family of 3 and our 7 year old particularly liked the pool

taking money for every extra like parking, wifi, safe etc

also try out the bar across from the playground called sweet spot they play some great music