bedroom was clean with towels sealed in a laundry bag - a nice touch

frequent disconnection of the wifi. room view some crockery and kettle could be facilitated.

terrace view and they arranged an early breakfast when we had to leave early for our flight back

very clean and the staff were very helpful. breakfast was very good.

breakfast excellent!

clean laundry, and my room had a balcony

window view was the hotels laundry piles

great wifi good breakfast really nice and clean room

great wifi

we were also told that kids eat for free and so we will only pay for adults but it turned out there is age

there was a sound of hotel laundry at night and it was disturbing

very good laundry service

laundry service very good value for money

the laundry service was a real bonus

kitchen is only open for breakfast from 7 to 11am

late check out was no problem

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with

spacious with top quality facilities, large master bedroom,large open plan sitting area and kitchen,a large

the lounge bar was very well appointed and the bedrooms comfortable.

all the staff were very kind and friendly, and there was plenty of free parking right in front of the hotel

understaffed and inexperienced bar team, long time to place food order, get beverages.

parking outside the hotel

very clean and easy parking outside

asked for an iron 4 times, just to be fobbed off and one man rudely suggested we could use the laundry service

no ironing facility available to do yourself - only an expensive laundry service.

they do have a laundry service but i arrived on the friday and needed to iron

no iron in room have to pay for laundry service areas of the hotel dated

item like an iron and ironing board not available on request ,was told there is only a laundry service

had a connecting room on the first floor, one with single beds for our tednage kids and one with a double room

towels were soft and clean, gym facilities and sauna were a great addition to our stay too

perfect views in the upstairs bar with amazing sunsets

only stayed one night while in transit so did not take full advantage of the rooftop lounge and pool

that the have connecting rooms, so we got two double rooms for us and our 2 kids with door in between so that

we asked about laundry machine (with extra fee), as it states on their page

when we mentioned this at the reception (there had been a problem with the laundry, which can always happen,

rubbish and dirty laundry left all day in stairwell

if you need to laundry there is a small self serve laundromat down road, really good and you can go have

although it didn't look like there was a bar, there were good bar facilities on request

is good (near 2 supermarkets ,local markets ,self-service laundry,nice restaurants) ☆very good cocktail on

unfortunately the roof top bar was closed. but the view from there was still nice.

we really enjoyed the stay at the rooftop bar too

top bar was great, rooms nice and clean, beautiful building with nice restaurant, big and cosy common

omg the roof top bar ... love those two ... just amazing

nothing i can think of maybe something to leave your laundry to dry

i liked the spacious shared areas, modern look, good wifi, aircon & big rooftop terrace.

beautiful courtyard and rooftop modern allowed early check in: as soon as the room was ready place to store

also, the rooftop bar is closed and although the area can be used it is not kept clean or maintained a couple

there is very limited parking, especially if arriving when the restaurant is open

nothing...there were no negatives, although parking spaces were small. not a problem really.

large choice of food for breakfast and really good

) have had a very long drive from france before collecting 'the kids' from their flight

friendly staff, restaurant, coffee and tea facilities, wifi and parking space

have allergies to the perfumed laundry soap and had a hard time breathing while there, otherwise, it was great

no facility for hanging up washing in the bathroom (a holiday weekend meant no hotel laundry

wifi was not working in my room: my iphone 7 did not even find their connection

breakfast is below average the room is in poor condition the wifi is very very poor

friendly staff. very clean room. shower amazing. bed very comfortable. breakfast basic but good.

no laundry

no restaurant and no room service, expensive for one night

wifi worked well

location, modern, very clean, tv with lots of english speaking channels, free wifi, outdoor swimming pool,

good wifi and tv

asked for late check out and they let us stay in the house until 8pm

kids club was very good, although a little disappointed it was an extra cost

the house was fantastic and the kitchen super, full os cutlery, plates and utensils

free gift from kids club for our

lovely comfortable villa. the kids' club was excellent. staff on site were extremely helpful.

needs a laundry facility, families need to clean clothes when staying for an extended period

guest relations openly admit they are having laundry problems, and a shortage of housekeeping staff

no washing machine is a massive draw back in the kitchen

our son loved the kids club and a special thank you to carolina for looking after him so well, some days he

maybe somewhere to buy snacks and ice creams as pool bar was not open

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

well dimensioned for 2 adults and 3 kids

some of the equipment in the kids playground could do with fixing/ replacing

fantastic location for golf and for exploring the nature park

gorgeous, sustainable practices were apparent, and a very well-equipped kitchen

35 so had to have room service at an extra charge of 20 euros although we had breakfast included in our package

the pool was really nice with helpful friendly staff

he loved the gym & steam room, the beautiful beach is a lovely stroll either through the gardens or down the

breakfast offered more than enough pool area lovely staff lovely

i found water from the pool bar to be expensive at 9 euro for a 80 cent bottle

it had everything i needed for a comfortable stay for me and my kids

pool area was lovely and breakfast had everything you can ask for

the only downside was the gym opened times being at 9am, i like to work out earlier than this

it had everything i needed for a comfortable stay for me and my kids

of the tiles in the swimming pools were coming loose, greta for the kids to collect

only suggestion would be to make the infinity pool adults only, particularly in high season

staff, breakfast, and the level of facilities were exceptional.

i used the gym every day and i found it very well equipped

rooms gym pool area

breakfast was amazing

was enormous very comfy plenty to choose from the breakfast there was free transport between the 2 hotels great

the kids club is very poorly managed

the evening menu in the restaurant is restricted to a set menu with no kids options

parking was very restricted

wifi was not reliable and accessible

a perfect location for me as i was only there for a meeting at quinta do lago golf course

great staff, lovely breakfast, very comfy rooms.

wifi was stable and fast

comfy (the aircon is positioned so it blows into your face while sleeping) and there are a lot of kids so not

easy parking, easy access to everywhere i wanted to visit

parking was free and plentiful

sumptuous bed and linen attentive room service kind staff incredible buffet breakfast!

staff on reception, in the bar and restaurant, and cleaners were all really lovely and very helpful

the pool area was great and had a bar and restaurant near by, which is perfect for the lazy days by the pool

very very nice clientel family orientated lots of kids but very well behaved due to nice respectful parents

lovely and helpful staff; clean, comfy and quiet rooms; and great pool area to relax.

the staff very friendly and the hotel room was gorgeous and pool and bar was superb.

within a few minutes of everything you want down here whether it s restaurants, beaches or golf

the only improvement we could think of would be to offer bar snacks in evening, or some sort of limited menu

friendly and family environment. pet friendliness.

it's a 5-minute drive to almancil, with lidl, aldi, and a self-laundry all handy in town

wifi is super slow (i know its a cheap stay but come on, its 2021), weak 4g connection in rooms,

very clean hotel, decent breakfast but nothing fancy and great pool for relaxing

breakfast selection was minimal.

in time and were allowed to check in and were upgraded to a much bigger apartment overlooking the pool

it also would have been nice to have some laundry detergent

extra charges for gym

golf club restaurant excellent

privacy, shuttle service, clean, air conditioning, bbq, neighborhood

it was fine for 2 friend, but i would not bring my 3 kids away to this

breakfast was brilliant

large rooms, great location, nice kids club across the road (that needs to be pre-booked

staff and san lorenzo golf club

restaurants, mini golf and kids play area

room service was only ok for me on this occasion - but it was delivered relatively quickly after

charges for laundry were extortionate

room was a good size. ample parking

plenty of choices at breakfast

good standard clean and modern, excellent breakfast

breakfast and the pool was phenomenal

no iron available from reception (there is a laundry service which is pay per item)

was a good surprise have all the services that i needed available: laundry, parking, restaurant and very delicious

borrow me an iron, offered laundry service which was ridiculous as i just spent the night there

extra pillows in our room 1 particular man on reception (evening shift) moaned he had to go to laundry to get

i had a wedding the next day and i was able to drop my clothes to iron in the laundry service at an inexpensive

car parking on street but lot os space (hey, its january

location and ease of parking, friendly staff.

the wifi is really really slow !

nice pool area (unheated but people used it), could always get a lounger

perfect location, good breakfast, friendly staff

in the hotel were knocking on my door , ringing the phone , plus they charged me 57euro for my laundry

the wifi speeds are not as fast as you can be used to be, but for netflix it will do the work :) you

we had 2 kids and it had crib, sofa and double bed

staff were great, location great and breakfast lovely

there were a few things not working and the gym isn't

everything. runs, the service the food badges the pool louvain. 5 ud83cudf1f real 5 star.

it was family friendly but it didn’t feel like there were lots of kids there

and friendly stuff, variety of designed lampshades and super cool fireplace in the lounge area, heated outdoor

pool was a little small but a plus that it was adults only

above our expectations: + beautifull green territory + very quiet + amazing kitchen

laundry service available but was very costly- only used it as spilt red wine

not a spa or relaxing feeling

golf course was located via gate close to the entrance of the hotel

breakfasts were fantastic a great variety of very delicious food, plenty of time to enjoy it

our son enjoyed the kids club, the pool was wonderful, the location is excellent as it is quiet and just 7min

power cuts fire alarms going off when they shouldn t have and i put clothes in for laundry one was

the building is fine and the location good, but it badly need updating the hotel is used by golfers and if you

you can access vilamoura beach just within a minute walk from the hotel swimming pool, the kids pool and

the building work around the pool.

located, gate onto the beach, 5 minutes walk to marina, casino next door

enjoyed our stay & looking forward to returning next year great location to the marina great pool area too really

great atmosphere friendly people good food and great golfing

wifi was a bit poor

as my room as not ready, i was able to store my luggage and head out to sit by the pool until it was

the gymnasium is too little

lots for the kids to

breakfast was amazing

can use shuttle at hilton if did not have car (we have stayed at hilton hotel before and used this last

20min walk to the marina or use of the shuttle bus

shuttle was free to the marina and we enjoyed everything

no dish soap and laundry detergent in the room on arrival.

very nice pool area indoors and outdoors. comfortable big apartment and nice staff.

wifi was very slow and only allowed for 5 devices to be connected

large complex with beautifully kept gardens surrounded by the golf course

it was a large room with a small kitchen and a view of the pool area

there was not an iron in the property anywhere to use and you had to pay a laundry service which took 48

laundry service

was no iron available, only a laundry service which was not applicable to us and we had a wedding to attend

the hotel does offer a laundry service but i was advised this could take over 24 hours

iron available in your room have to pay for laundry service

had room service and again the quality of food and level of service was

breakfast was brilliant and the staff were excellent

the gym wasn't good

golf break. third time stay. fabulous as always

full spa centre, gym, steam room, sauna

pool area was perfect and didn't feel too busy - i imagine it will be a lot busier during peak

gym equipment needed maintenance

breakfast poor bar experience room service dont do it

had an excellent stay, staff friendly and attentive, beds very comfortable great locations and shuttle bus

the kids playground was huge the kid club was not available during our stay

and accommodating staff spacious and clean rooms great hot breakfast parking on site was great and free internet

perfect size for a couple with great view of the pool

from the reception and restaurant (breakfast) staff to the cleaning staff, nothing was too much trouble and

pool is quite small & out dated.

should be more helpfull like when some customer parked in front of the hotel and blocking all the parking traffic

short hours of swimming pool for kids

there are free bikes and vallet parking

the gym facilities were a bit old

gym could be better

breakfast has everything one can imagine, and the seating area outside is very pleasant

the kids (12 and 15) had plenty to do and enjoyed the relaxed atmosphere and the fact it was a smaller

dated bathroom and kitchen area. near golf not marina but we had car.

secure parking

kids complained about the breakfast being monotonous and the bacon was too rubbery and the fruit

outdoor pool great

great and plenty of kitchen, plates n pans etc

fridge water cooker nice surroundings near old golf course very friendly personnel ample parking

wifi was difficult to connect to and frequently failed

the bar snacks are very good value for money and this year they have a fabulous new swimming pool

having to pay for wifi.

pool cold but just time of year

liked very much swimming pool and jacuzzi

also you can get sandwiches/toasties/snacks from the bar at a very reasonable price

hotel is excellent, the rooms are large and spacious with fully equipped kitchen:)there is also a pool if you

hotel is excellent, the rooms are large and spacious with fully equipped kitchen:)there is also a pool if you

wifi doesn't work

staff very friendly and helpful, rooms well appointed and lovely pool and garden area.

lovely breakfast and the gins at the hotel bar were excellent

fabulous terrace bar and pool area

breakfast is quite nice with real local orange juice

not many facilities for children - kids club was aimed at much younger children (pre-schoolers) and that was

ombria's kitchen restaurant in the evening might be a bit pricey.

golf course looked spectacular even though we didn’t play

stayed 6 nights and the distances between the various pools, cafes/ restaurants and our car - lots of steps and

room service breakfast on our terrace was great

ombria kitchen dinner was very good and the cocktails from the bar were amazing

there was no iron in the room and the cost for laundry/iron service was ridiculous

no laundry self service - no options to wash clothes

bar staff: gabriel, iza entertainer: ibrahimo, muss

pool was fab. the staff were amazing. very helpful and friendly. very hard working.

help balance the needs of those looking for a quieter experience with those traveling with young kids

pool that was closed none of this info was not shared to us at all prior or during stay, sent for laundry and

loved the hotel atmosphere as well as the wonderful breakfasts, loved the pool, spa and gym

the spa pool was very cold and didn t use

more pool space more activities for kids and adults - maybe a pool table can be added?

close to golf course for the boys good pool and gym for the girls

as well as the laundry service and the spa (

kids club

for example, when we asked, they were happy to arrange a vegetarian pasta sauce from the kitchen since there

the gym was good and open 24 hours (along with a heated indoor pool), my son loved the kids club and overall

marina in albuffeira , it was one of the highlights of our trip, apart from the hotel, the main pool outside

sure you visit the mirador bar at sunset, it is lovely looking over the cliff and watching the sunset, also the

my wife loved the serenity spa treatment and facilities

no simple healthy food for kids

get a transfer and wifi through yellow fish to save being stung on this

the last day before i left the kitchen and downstairs toilet flooded

good car parking facilities

lovely food ,parking facilities good too

lunch at the bar was out of this world

i would improve spa treatments

be aware that it's adults only, so you must like quietness

had a dinner and you were served but when we go on foot to buy ice cream or orange juice from the bar it doesn

great breakfast

pine trees, the little birds singing throughout the day, the sound of the running water in the pool gave the

loved the buffet breakfasts, the spectacular beach & beach restaurant, the bar was

you may need to cut out some of the parking spaces from around the entrance area to relieve driving congestion

the laundry dryer also did not function, though we discovered this late and did not have the

if you didn't have kids you'd probably wonder what was going on

the golf is a nice 9 hole course with some lovely views but again quite expensive for a resort golf

the room was dated especially the kitchen

of the apartment was behind tress which was hiding the kitchen and delivery area of the reception area, therefore

food could be improved on. ordered room service and the burger was not particularly nice.

lots of kids and families, but never felt overwhelming as we traveled as a couple without kids this time

breakfast was really good, great choice

the kids area needs some investment

selection of pools and restaurants with some nice kids activities plus beach access was nice

parking right outside of hotel, quiet air conditioning in the room, comfy bed, normal breakfast

nice and clean swimming pool, nice hotel and room

breakfast was adequate ,would have liked a full breakfast .

breakfast had a good variety

offer several options for breakfast, and everything is kept either cold or hot with fridges etc

no possibility to order snacks at the pool bar after 18.30 and to order in advance for a table

watching dancing couples and have some drink in bar there

gym wasn t 24 hours opened

wifi, never busy and fabulous food

happy hour in the cocktail bar with drinks in half price

breakfast, pool area space

the room, lobby, bar, buffet, gym, public spaces and any other facilities are very clean

with several fish dishes every night , yes the food was excellent , there was also a snack bar that needed

the staff, room, breakfast, lunch, dinner, pool were all exceptional

huge king-size bed excellent buffet good indoor pool great wifi connection