breakfast was standard but long waiting time as it was served.

very clean, the stuff are the nicest like all of them, breakfast a table really yummy

very safe in time of covid 19. the breakfast was divine (including the service quality)

of the bar staff near the pool was extremely rude, brought a dirty cup of coffee to me and expect

good and professional customer service in general and the sphere during the breakfast in particular: excellent

room service via the in room phone, i had to wander around the resort to find someone even for

everything location hotel spacious room gym spa swimming pool seaview breakfast buffet the staff

they have wonderful staffs and catered to all of our needs, cleanliness amazing breakfast/food and location

breakfast brunch was very good

good restaurant, top quality gym and a bar to chill in the property

good location. welcoming staff. car parking available. late check out

i didn't like the fact i was charged for breakfast and it was supposed to be free.

not clean noisy bar at the entrance

the in site bar and restaurant. and the evening live music

helpful staff, very clean, wonderful breakfast, and convenient parking

pool full parking lot

breakfast especially the excellent service from sandrine and badre always very helpful also the

parking was not available had to park the car far from the hotel, hotel staff was not at all

you want to park in the hotel's free parking, you must give the guard money

at the gym you have all what you need for a good workout and the pool is nice

laundry services are not available, and included breakfast menu is not diverse.

no constant room service , view is not good , high cost

tables at the bar restaurant

nice clean room in good hotel. more than friendly staff. perfect wifi.

the wifi was reliable since i had to work from my room

breakfast amazing. reception staff very responsive. spa was immaculate.

the location is messy, access to main door and parking are challenging, the hotel looks quite new and great

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their amazing

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their

swimming pool is in closed roofed basement area , far from center of casablanca .

there is no free laundry/washing machine options despite indicated

missing fridge in room and poor wifi

very poor wifi connection. almost no connection at all.

the wifi kept dropping and it had very poor speed for two days of our 3 day stay.

wifi is brilliant i managed to work remotely including video conference calls without intruptions,

pool and view exceptional as well

the facilities in general, spa and gym are very good the quality and choice of food in the breakfast are

who was in charge of the floors housekeeping & room service

was horrendous the staff was incompetent, they fought between each other even they closed the kitchen due to a

cycling tour , golf , nice pool

could be better, laundry service did not exist

hasna was very obliging and with her wonderful english was able to care for our needs, including laundry

the restaurent snack bar and pool were exceptional

would highley recommend, bed was so comfortable, nice quiet room, breakfast was fantastic

wifi is perfect

the laundry is too expensive, we were shocked when we got the bill.

gym has absolutely no equipments

the location, staffs and breakfast are great!

the gym, staff are accommodating

some kids begging money were around chasing at us - overpowering perfume smell of the room

do not recommend laundry service

the breakfast menu was light, probably because of ramadan

room service never came to clean the room but when we told the reception they were cooperative

that would have been helpful is a phone list of service numbers (like for the front desk or room service) in

contemporary design, well maintained, friendly and helpful staff, excellent breakfast.

there is no laundry in the property

i would like to thank najat and asmaa from room and laundry services for their quick responses and professionalism

dont have a laundry 'service' but asked at re eption

it would be nice if there s also a laundry servie for a fee (they might have it, i couldn t just find it in

the laundry service was tidy and quick

clothes were taken in for laundry but were not returned by 7pm as per the service promise

poor breakfast

great breakfast and overall excellent service

the rooms were extremely spacious and clean, and the breakfast buffet was easily one of the best i've ever had

wifi is broken in our room and we have to change the room.

ennoying noise in room 3222, maybe very close to the laundry or ac engines

room cleaning service everyday, and here's paid laundry service if you need

breakfast was meh. no laundry service so i had to go out and find a place to do laundry.

the laundry is not change every 2 days

clean and comfortable. good wifi connection and friendly staff

nice and friendly staff good locaton good parking

if you call it and even when calling it it did not come for like 2 days or even more , and the wifi is not

room spacious,very clean , god kitchen stuff, nice samsung wide tv ,spaious bathroom,

everything, spacious loved the kitchenette and its just a great value for money

kids loved their stay

great value for money with all the amenities, even a very small gym open

ask for a room facing the parking lot otherwise it s a bit depressing overlooking dilapidated buildings

also the access to a gym was a plus (albeit was small) excellent access to the tramline (directly outside) and

smoking in the bar and lobby premises - it was not indicated that it is a smoking facility

secondly the service personnel eyyoup, working in the restaurant and bar was very helpful to us special thanks

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

chose this facility for indoor pool but it was not functional during our stay

breakfast very good

breakfast could be more varied

hotel is squeaky clean and newly renovated, sound insulation in the room was impeccable, generous pool and

they don't have room service, of course for what you pay there isn't

also had parking on street in dedicated hotel area outside of reception entrance with 24hr supervision

friendly and cooperative owner , the hotel has a good location near medina , the breakfast served was prepared

the wifi was a bit weak but other than this it was a geat stay.

location is very good, did not take any breakfast from the hotel

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

the fitness studio is full of dust and equipment aren't working and the pool is full with leafs so i decided

spa, pool and gym also recently renovated too

not that clean, poor wifi in the room, coffee at breakfast could be better, booked the hotel shuttle from the

the hotel need renovation - very old rooms - some rooms are noizy due to a bar close to the

breakfast was simple but tasty

breakfast was a bit limited but still tasty

the tram stop is close to the hotel, breakfast was good, the cleaning great

the breakfast was delicious and varied, and the reception staff were very friendly and helpful

breakfast was simple but good (coffee was

the staff is nice; they helped us do laundry for a reasonable cost

i used the laundry services which was quick and reasonably priced

final price for laundry was over three times higher than what they told us at the reception the day before

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

excellent breakfast choice

the rooms were very neat and clean and well furnished in a modern decoration, a free car parking with a very

the parking was on street

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

conditioning is very bad, no swimming pool or spa

was wonderful, and he showed me the beauty of the hotel, including the restaurant and the gym

the rooms were very large. i appreciate that they have a sizable gym.

room service for late lunch which was delicious enough for 4 people so i wasn't able to finish even

the housekeeping and laundry service

wifi was spotty or not available in some areas.

the wifi was great and the staff at the front office were friendly, including the concierge

comfort and cleanness . no gim , no iron , no water in the room ,no room service , etc

location,breakfast and personal were great

the breakfast was good, and the beds were very comfortable

great hotel, location, clean, smart, in house parking.

good spread for breakfast and the staff were friendly and helpful

room service was no better, showing the same lack of professionalism

staff is wonderful, breakfast service is lovely

) the breakfast place was very artsy and colorful and had a good food selection

room size was good room service was excellent

for ordering a coffee or a beer you need to go to the bar and say please

is bad, restaurants under the table was dirty so i couldn t eat so slow room service, we asked iron, it

breakfast was great and the room size was just right as well

when i ask for any thing like laundry or housekeeping

sinks are too small water splashes down to floor did not turn down service laundry service was not on time and

staffs absolutely went above and beyond to help me with my laundry and i was so thankful for their help

when i ask for any thing like laundry or housekeeping

hotel itself had no gym, swimming pool, some restaurants due to repairs

the hotel provides a laundry service but business travellers like me may arrive out of working hours or simply

no drawers for clothes . need laundry.

sea view room gives to a junkyard and the rear of several apartments, laundry hanging on balconies

we arrived late and slept soundly for eleven hours, unfortunately missing breakfast.

parking was interesting

parking

aff, facilities, location and breakfast) so clean

massive comfy rooms and the bar around the corner open till

the room service food was excellent

this hotel one of the best hotels in the city

during breakfast like: phones must be silent, smoking forbidden also outdoors, no excessive perfumes

the spa team, in particular, stood out

nice location, decent breakfast.

i didn't like the breakfast

staffs are extremely friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for

same-day laundry

we ordered a shuttle taxi to the airport and laundry service

breakfast is good and fresh

breakfast felt like a snack bar rather than a four star hotel, staff was totally overstrained, once pasties

the wifi could be better.

wasn t aware of laundry prices. my fault.

laundry service, while convenient, is very expensive

location is great, the breakfast bar interior is in the style i like, breakfast itself is very ok

i asked for a late check out and they facilitated me

breakfast was not recommendable

housekeeping offered daily cleaning service and i also took advantage of having my laundry cleaned during my

in case you need to do your laundry, they offer laundry services for only 70 mad for 5 kgs

staff super friendly, laundry service was great

laundry service was stellar

nice place, helpful and friendly staff, good wifi, room service everyday.

we had our laundry done while there and he was so helpful with it

friendly staf - good location - privat parking (very important in this neighbourhood) - room and bed are oke -

good breakfast. convenient location.

morning breakfast

abundant breakfast, they replace quickly

also used the laundry services

don t do laundry here without a hearing the exact price honestly, i at the beginning everything was very

wifi was really bad. the location.

they don t have an iron or room service

very accommodating we were allowed early check in at no extra cost

the laundry cost me 150 mad, which seemed like a scam

someone had had a good night lol breakfast was buffet style

in addition, there were no many options included in the breakfast

we were happily welcomed. in the morning we enjoyed a good breakfast.

breakfast

she did our laundry and left it all nicely folded on the bed, she didn t even charge so we gave her a nice

quite expensive laundry service

clean restaurant facilities bad wifi room looking

the staff is very friendly and helpful, and the breakfast was super good

good breakfast, good wifi

good value, took credit cards, and did laundry.

clean room and comfortable bed. air conditioning. parking is available on street with 20 dam.

free parking, great service

staff was friendy, they prepared parking for us in underground

not really basic business friendly, no copying services or wifi etc

breakfast is in restaurant, but it is kind of windy, so you need to put on a lot of clothes if your

breakfast is limited

breakfast a bit ordinary compared to others

perfect location very friendly staff good parking direct on the street, everything was perfect

the breakfast was merely okay but we had a good lunch in the hotel restaurant

we were travelling by car and booked parking which was provided at a nearby underground parking spot

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially

location,nice new renovated hotel,clean,friendly staff,simple breakfast do not expect too

breakfast was excellent

parking was a bit of problem but was solved amicably

cleaning in balcony need strong wifi new equipments for showers ud83dudebf the heating in the

tasty breakfast for

the price could be little bit cheaper, or at least breakfast included!

excellent stuffs. good breakfast. nice location. easy to get around the city.

no wifi. bad smell. no parking. room is messy

from the head and the pipe so it made it difficult to shower also we dropped a bag of laundry on the first day

the breakfast buffet is excellent the staff are nice and professional also friendly

breakfast was generous, although there is no understanding of coeliac disease/gluten intolerance

the wifi in the bedroom was rather weak

location nice size room , good room service , staff very good

the laundry service that cost us 75, which

had to pay to use the laundry

they have laundry if you need also

we were hit with an absurd laundry fee of 2780 dirhams which was never mentioned anywhere before hand in any

the hotel is very nice, the rooms are comfortable, the breakfast is great and the location is convenient but

rooms are good,location is noisy, laundry slowly, restaurant expensive...

no spa 3

staff was extremely helpful and accommodating; parking was safe and convenient; food choice was very

the bar attendants were absolutely fantastic and the customer service was top notch and would be the

however the pool and gym facilities were a bit dated

breakfast was really poor not expected this type of breakfast

they have a limited morning room service

the location was great in the centre near to tramway and lot of market bar & coffee restaurants

a payment of 20 dh for breakfast room service.

breakfast was awesome staying there was fantastic everything went smooth it was very clean and

staff was helpful with finding a cab to the casa voyageurs, sending some shirts to a private laundry (the hotel

could have been better: wi-fi coverage across the property, laundry service is deficient

so, to kill the time, we used this time to do our laundry

the staff were very helpful and friendly especially all the bar staff, abid (barman) gave advice on the local

did not feel safe walking with kids

room service crew always trying to find ways to make customer at pleasant mood.

also i didn t have good wifi connection from my room

location close to the old city receptionist oumaima very friendly and helpful roof bar is amazing to see the

perfect breakfast ; very good location and calm; perfect

- wifi works good only in reception - noice from the street

room service was helping, they gave me an electric kettle for the tea

the hotel have parking space in the front

the wifi was pretty much non-existent in the room and the shower head was broken.

slow elevator, slow wifi .

great bed! decently sized room. nice staff. great location and free parking!!

only nitpicking. not much of a view from the small balcony and laundry was expensive

the only critics, they dont have laundry service. if they have this service, all will be better.

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

in a good location but run down and the hallways always full of dirty laundry and trash.

pay extra for breakfast but we had a deep sleep and realised too late for breakfast

laundry service is expensive (payment per piece)

hotel with a polite staff and free self-serve laundry

the room is big enough, there is small kitchen and self-service laundry on the floor

bad,,its not clean at all,,after 4pm they dont have laundry services or at lest iron,,they have only one iron

hotel staff didn't speak very good english which led to a misunderstanding regarding the cost of laundry

was looking to get laundry done

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service

staff great, nice room, liked the spa in the basement

comfortable room and excellent bed, terrific roof top bar and restaurant

tea making facilities would be good if provided in room instead of paying for room service

with a window that is almost impossible to open, when u open it, its right over the kitchen smells

cleaning staff were so lovely -really nice massages at the spa - so nice having a rooftop bar to go back to

gym needs more equipment though i am not sure hiw they can fit this as the space is limited

a fantastic midrange hotel, warm, fantastic beds, best pillows ever, wifi great, black out curtains make for

please, add cereal to the choice of breakfast in the future.

the laundry/dry-cleaning service should be improved.

actually nothing i wish if there are laundry facilities there

- also one of the room service came on the second day to check if i used something from the minibar (the front

bring to your kind attention, that i forget my iphone charger in the room and it was plug in the kitchen

safe parking place for motorcycles tasty breakfast comfortable rooms place to

had to phone reception twice to have laundry picked up from room

room service

wifi did not work for more than 12 hours one evening

nice staff, private parking, 20-25min walking distance to the mosque and corniche, good breakfast, nice

clean, very kind and helpful staff, cleaning ladies, car parking staff. exceptional!

again with 2 kids we are in the lobby showing them our reservations and they said they were sold out

location and the 16th floor bar / swimming pool

old gym, needs update soon.

we didn't try the breakfast, but the room service was delicious and quick (even on new year's eve past midnight

a really trendy and modern hotel, the pool on the roof is a great place to hang out

there is a bar area and restaurant in the hotel but we were informed bar closed

room service staff

wifi was great

live station for eggs to order could also be added room service could be a welcome

there is no bar in this hotel so was disappointed following review of the facilities

we liked the hot shower and the soaps in the bathroom and the breakfast

also the irish bar downstairs is sort of a fun place for a drink

nice irish bar downstairs nice simple breakfast egg, yoghurt, and fresh baguette with honey and cheese and

very nice breakfast, included in the price, made this property good value for money

clean hotel with good wifi and friendly staff in a central location for excellent value

the rooms are beautiful and thoughtfully laid out, the facilities including the gym are great, the food is

hotel, location, staff and service very good, expect breakfast which was not variable enough everything else

room service was not available yet as the hotel is still new

gym was small

gym is somehow small, breakfast needs more varieties

hotel screwed up my laundry, impacting my meetings, no apologies, no compensation, dont really care with the

like laundry i have called reception 3 times and nobody came to my room to collect laundry

- we asked for laundry with the express option (delivered in 3h)

whether it was providing extra pillows for the kids or offering tips on family-friendly activities in casablanca

very hospitabke and i got free breakfast for ny guest, i wasnt charged for late check out.

the wifi was awful

the bar and service were a highlight

good choice of food for breakfast

loved the little bar - restaurant and the boho vibe.

safe position. clean rooms. nice breakfast. good area. great staff.

despite repeatedly asking for them, i am only told they are coming back from the laundry, but they are never

- no laundry as they said

was a suite , had a big space for kids

had to debate with receptionist to get sofa beds for kids

- the huge selection for breakfast was amazing

great service from doorman, bellhops, reception, laundry service and restaurant staff

choose superior rooms for best wifi connectivity

friendly and helpful staff, very good location of the hotel with secure parking for motorbikes

staff friendly. good room. good facilities. breakfast choices good.

the gym was quite spacious with a lot of equipment, but i would always find it a mess

new hotel, very comfortable, nice breakfast included

moroccan breakfast is very delicious and the hotel is in a good location close to everything

the breakfast was delicious, and the hotel s amenities made my stay even better

mess in the spa

the spa is also very nice

very clean, the staff is amazing, the breakfast same thank you for your welcoming

clean room, central location, a/c works good, parking in front.

delicious cooked breakfast lift/elevator in good working order very good value for money quick wifi

a small shelf in shower maybe useful. no place to put the bar of soap.

there are about 3 parking spaces in front of the hotel reserved for the hotel

the dinner buffet choice wasn't very satisfying - we ended up eating elsewhere as the kids found nothing to

in kenzi was great staff location room service facilities spa i have been in kenzi for all of my travels to

gym should be enhanced little bit

lovely pool. amazing plant based selections on buffet!

hotel room is big and confortable, breakfast is wonderful, the good is good and many choices, the service is

breakfast was a real highlight: lavish, varied, and absolutely out of this world

we enjoyed room service, the restaurant in the evening with a singer and band, and the moroccan tea room for

the style and size of room access to kids pool

we enjoyed the pool and sauna at the hotel, and the room was amazing. thanks

off the water jets in the pool, as they're really powerful so made it a bit dangerous for the kids so i made

location, clean rooms, excellent laundry service

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

no laundry service on weekends,

arrived early and was given my room right away), my comfortable and cosy room to the excellent breakfast, with

wifi needs ro be better

a lot of loud music playing which disturbed us in our rooms on the fourth floor, first from the bar by the pool

the pool was small and not well treated.

spa was closed for ramadan

wifi is very bad, everyday asked the front desk for help, workless

staff at reception arguing in front of clients. swimming pool was smaller than expected.

the place was nice and breakfast it s not bad, i recommend

expensive for what s being provided. old dated room and awful wifi

the parking is also a great advantage of this hotel

there was safe and secure underground parking

if you thought of using the kitchen there s no cooking equipment of any kind

able to have laundry sent out, roomy, friendly staff

the staff was very helpful in organizing our airport shuttle and accommodating a late check out for our daughter

the staff is very kind and helpful, wifi works perfectly.

he was very helpful anything i asked him he ll try to do his best to help me specially i had my kids with me

he was very helpful anything i asked him he ll try to do his best to help me specially i had my kids with me

my laundry took two days, and after they brought me the wrong clothes

it would be greatly appreciated if the laundry department could conduct a thorough quality check to ensure the

issues and lots of flies communication with stuff is poor cannot provide direct billing of laundry and held my

laundry needed three days to get returned and when it did, it wasn t mine

the staff were lovely and the late check out is a

they offered me a few free meals to cover for their deficiency and free laundry (which was no good because the

toilets had no water hose, laundry service is a bit expensive but very quick and efficient,

stuff are very friendly and helpful from the reception, housekeeping,bellman and room service all are excellent

the breakfast buffet was a highlight varied, delicious, and with a lovely view

great breakfast and delicious dinner on offer