pool and view exceptional as well

i could see the staff just hanging behind the bar checking their phones

wifi does not work very well (especially around the pool)

managed to handle the pandemic thing: distanciation in the pool, in the open air activities for kids, the

a dream breakfast and a super attentive, kind and helpful staff a very professional and available luggage

took card they did know gym hours so i wake up and it's not open or i wait and go then it's not

there s also an infinity pool that adds to the luxurious experience

have to thank a young lady at the reception called meriem, i booked a room with parking view by mistake but

arranged a little bed for the 7 years old child, 3 pools in the same location to enjoy swim while kids splashed

pool and beach were amazing

everything was great, just a small note that some services like laundry are more expensive compared with similar

the breakfast buffet was excellent

clean, quiet, spacious rooms, kids club, massage and above of that the staff so kind

pool and kids club made it fun for our little ones

has good variety and the dining space is elegant with an extended veranda overlooking the pool

wifi was not operating and it was a disaster for me that i was travelling for business

this place is horrible, no wifi, no hot water to take a shower

they have wonderful staffs and catered to all of our needs, cleanliness amazing breakfast/food and location

thing about the hotel : the pool and the sea views

private and secure parking

very clean, the stuff are the nicest like all of them, breakfast a table really yummy

the wifi doesn t reach the room

of the bar staff near the pool was extremely rude, brought a dirty cup of coffee to me and expect

the hotel's restaurant was equally impressive, serving an exceptional breakfast each morning and excellent

breakfast was standard but long waiting time as it was served.

breakfast especially the excellent service from sandrine and badre always very helpful also the

to wait almost 2h , as no facilities was in hotel so nothing to do basicly veeeeery small area pool

could be very loud as there is a bar on the ground floor

i really hate the the bar is in the reception with all smoking area and we have children

pool full parking lot

helpful staff, very clean, wonderful breakfast, and convenient parking

i didn't like the fact i was charged for breakfast and it was supposed to be free.

food for dinner and breakfast very good and value for money

the breakfast was very simple and with very limited choices

bed was comfortable. room was super quiet. breakfast was delicious.

laundry services are not available, and included breakfast menu is not diverse.

the wifi was very poor.

the work also meant for our 3 nights there was no bar or restaurant

facilities. not too convenient for family with young kids

free parking

food quality is exceptional breakfast had a massive buffet with lots of healthy choices, and room service

the location on the seafront is also superb, rooms are large and comfortable and the breakfast is superb

not quite finished yet, the rooftop bar and the pool bars weren't open during our stay.

great breakfast with quality ingredients

room service was abysmal despite advertising 24-hour dining

the laundry is expensive and slow

is a small touch the hotel needed like complimentary water shower shoes nice laundry bag , the staff not

only thing we didn't get a chance to use the spa, gym or pool at all

the spa and pool were closed due to covid

room service, do not speak english and did not understand what we need

is extremely poor and it has nothing related to the ritz carlton standard,especially in the breakfast staff are

breakfast was good, staff amazing

the breakfast

they should open 2 more theme restaurants in the main restaurant (where you eat breakfast) and the restaurant

very good breakfast and snacks at the pool

room was perfect, so was the service, the staff was super friendly, the laundry was fast

a welcome beverage and later more by the pool in the afternoon

feeling with the staff (except pool and room service): you definitely feel that there is a treatment for moroccans

pool: pool spotless clean and neat

wifi in my room was a bit weak

cafes or restaurants and he have to order or go for one hour to have food specialty with small kids we stayed

another highlight is the spa where i had a wonderful hammam - a big thank you to malika who gave a good scrub

there were limited facilities to cater to children, no kids club, indoor heated pool for when weather does not

one server in bar was excellent and professional

the pool, gym, spa, gardens are special bonuses for a relaxing stay, perfect for digital nomads who

most importantly the faculty doesn't have a common laundry and ironing

the room and the laundry service. it is very close to the train station which is nice.

only thing you love about this hotel is the people starting from the reception, room service and the kitchen

good breakfast and service dont have internet in tv that my problem in this hotel

arrived about 2 pm and we could eat something from the bar - just sandwiches

untidy, confused staff, no laundry

there is no bar or mini bar as advertised, the staff were very unhelpful

) and the wifi was not accessible from the room

lvl : 5/10 ; wifi : 0/10 not available ; staff : 5/10 ; bedroom equipment 2-3/10 ; bathroom equipment: 4/10 ;

a very small bar of soap was provided

did not have an iron in the room and we couldn't access one as they said the laundry was open only for a few

forgot some requests and laundry service is 24 hours - not so convenient for business travelers

need an in-house laundry service or at least an iron & board

staff, cleaning, location and parking

parking was in hotel garage or in front with the security

wifi was not strong during certain periods

everything was excellent, from the front disk to the stuff at breakfast

the wifi signal was great ud83dudc4d zainab prepared for me a good breakfast

location staff good gesture to apologize because i faced issues with wifi during 2nd day

breakfast was 5 star quality

parking places on the street

was a small room with a treadmill and bike and step - no free weights and belonged to the spa downstairs

breakfast buffet is plentiful

breakfast buffet, options inside the room.

spa was not very good

breakfast selection was decent but hot food wasn't hot.

she was very kind and assisted with breakfast which was very tasty my room was comfortable, and despite being

i like everything about it, i would like it even more if they had more variety of breakfast!

the breakfast was done the way that i love it, and the chef is really nice and competent

limited breakfast variety during some weekdays

lots of space, very clean and the kitchen is well-equipped for its purposes

the room(s) exceeded expectation - spacious, lovely terrace, equipped kitchen

just the fact that it doesn t offer secure parking.

except that there was no secure parking

a spacious unit fully equipped kitchen outside terrace friendly welcoming staff moroccan tea on arrival was a

took the laundry and left it with them in order to extend another day the reservation made by booking check

kitchen isn't exactly fitted out ready to use, but good enough

there were absolutely no provisions and the kitchen was ill equipped

my room had a small kitchen and a washing machine which was needed during my 3 week stay

neighborhood. calm. clean. good wifi. washing machine available.

excellent customer service comfy bed and great breakfast

hotel's fault but it does affect the enjoyment of the stay), mattress topper smelt of body odour, wifi constantly

good location good team free parking

good facilities, good food, parking., balcony, big bed and large room.

i appreciate the parking space

gloves provided for restaurant buffets, room service cutlery and plates provided in sealed cellophane, online

for iman in the reception and saeeda for the spa they were excellent in their jobs and

and also jamal during the breakfast sessions

room service forgot 2 consecutive times the drinks ordered to accompany the meal

of the 'lifeguards' who hand towels around the swimming pool

the hotel does not provide breakfast with room service. location was excellent.

having no where to go with 3 small kids we had no choice but to pay for the higher price even though i find

it has a function kitchen but i only needed to use the fridge

clean well equiped kitchen

however, the kitchen, sofa and room area was very spacious, so if your use to shower on above style it is good

the breakfast was abundant and the food always tasty

great breakfast

the courtyard was beautiful and made a great place to relax and read by the pool

employees, breakfast, pool

the breakfast was absolutely delicious and varied, with a great view of the garden and pool, providing a

at four seasons kasr albahr was truly exceptional, despite some facilities such as the spa and kids' club being

the spa swimming pool was exceptionally beautiful, no detail had been

experience at four seasons kasr albahr was truly exceptional, despite some facilities such as the spa and kids

we have made a reservation in spa

service was as expected and spa was the best thing

exceptional and friendly staff, location is central. very clean rooms, free parking

location is excellent, and as we were lucky enough to get one of the free hotel parking slots, our car was

no have car park only street parking

the breakfast is great! i suggest changing the menu a little bit on different days.

breakfast was very good with different choices

breakfast was ok, but not for a national sports team, it does not suit these kind of necessities

the staff were nice, the room was big, the room was clean, the parking was good.

the room breakfast and services

-heating available during winter - big room - free parking slots directly in front of the hotel

poor breakfast.

position and help for parking

parking space is extremely hard to find

staff is very nice and polite. location is great. breakfast is delicious and generous

room and breakfast

some staff helpful; allowed for late check out; being close to the station (walking).

breakfast, free dinner buffet, they allowed us to stay in lobby with belongings until we were done

easy to reach and parking available in the front street

loved this hotel the moroccan details were amazing! breakfast was great and wifi worked good!

wifi sometime slow.

in this moment near the hotel they are performing big reconditioning works to the parking of the railway station

i arranged to have my laundry done and it wasn t returned on time, i think they lost it and i finally got it

no gym

mostly clean and tidy. staff plausibly trying to be helpful where they could. wifi

a small problem with parking

parking, downtown, easy access,

breakfast was good. room service provided too

wifi access was very intermittent with frequent breaks particularly in the rooms on the upper

however though it was open the bar wasn t stocked and no staff

wifi just didn't work which made it impossible to plan next part of journey or find any immediate

gym equipment not working

fantastic vibes place, profesional and friendly staff. tasty breakfast and handy localisation

i liked the breakfast and proximity to the ocean. and the wifi was fast

staff, beautiful reception and view from the terrace to the atlantic, wifi is good, they have 3 hotspots for

excellent location. lovely breakfast. staff are so helpful. great value for money.

very clean very comfortable bright good wifi connection

excellent location, friendly staff, great wifi

weekend had music from the bar downstairs,was loud until midnight

appreciated the free on site parking and free wifi however the wifi was a little unreliable

wifi did not work in my room as was too far from the router (annoying), and be careful of balcony

the wifi could be a little more stable and reliable

room was big. breakfast was ideal. staff were friendly and helpful.

not cleaned; - bad smell in bathroom; -poor breakfast (even coffee machine is not working); -room service is

strong free wifi - breakfast was a feast

wifi location

atm machine,no room service menu ,if you change your room to a different one you will need to pay and clear all

wifi condition is very good

breakfast is really rich

the breakfast did not have much variety.

spacious rooms, friendly helpful staff. bar and restaurant

wifi could be better, but it was okay.

the spa and its staff were great

had excellent choices to make at breakfast and the food was enjoyable

breakfast is good

lack of healthier options at breakfast, as mentioned above

i only suggest that they improve the breakfast

multiple wifi access

the breakfast

the breakfast

the breakfast was delicious and the staff serving it was very friendly and accommodating

an hotel buffet breakfast, it was quite good, an excellent variety of fresh viennoise pastries, hard-boiled eggs

wifi could be improved

old furniture , tv not working , wifi keep breaking breakfast not what i expected .

they also have delicious breakfast, comstumized to your wishes

d the wifi is private u need to come down to get wifi password the bathroom is embty their is no water in

excellent staff and good breakfast

the breakfast on the rooftop terrace is superb

slight challenges with wifi but might have been temporary

no tv, though wifi excellent

staff, accommodation and breakfast.

window isn't very sound-proof; the wifi connection should be secured and the speed wasn't good

so beautiful, great location, lovely staff, wonderful breakfast and rooftop lounge

the breakfast was good too

breakfast should include more savory food

very good breakfast

breakfast was amazing

our dinner and breakfast were of the highest quality

value for money - it was hot - airconditioning not working in the room, and the gym, overall cleaniliness in

more prompt in answering the calls to room service.

hotel with the best breakfast ever

we also treated ourselves to the spa services (ritual celeste massage and hammam) which was a wonderful

the spa and pool were frankly disgusting

change the breakfast menu

pool could be cleaner.

spa

is interrupted, water is cold, shower mixer is badly fitted, breakfast is the same everyday, no coffee cattle

i have a laundry list of complaints just from staying there one night

the hotel is very safe and clean and offers room service until 10pm with a great menu

staff and parking right out front

warm and welcoming, a bit noisy at night but full of life. staff were great and breakfast good

breakfast on the top of the hotel ud83eudd70 view on rabat ud83eudd70 super tasty breakfast -

no laundry in the hotel

a load of laundry was only 50dh

hotel location and parking are incredible

big room, nice personal, wifi, location, good breakfast.

parking was available

would clarify that laundry on site means the hotel will do your laundry for you for a fee as with other

lack of laundry - had to go outside to have it done

location , next to shops, and restaurants, wifi, breakfast

no glasses, it takes too long for any room service

working air conditioning - working small fridge - i didn't turn on there is a small note with the wifi password

very nicely decorated, nice helpful staff, who helped us with the laundry service, good breakfast

the roof was dirty and busy with laundry, so it was not really welcoming, even it was one of the reasons that

they also helped us with laundry

friendly host, tasty breakfast, great location and atmosphere.

the wifi was ok for sending messages or browsing, but insufficient for working purposes or uploading

i came for breakfast the man who was serving breakfast he turned me to side by hall and told me there is

great local staff helpful and friendly plenty of choice at breakfast

flight was too early and we did not have a chance to enjoy the breakfast

fresh juice at breakfast

been in morrocco before but as a european i expected tea/coffee facilities in the room and a breakfast was a

breakfast was good

also, the breakfast was poor and better to have it outside in any cafe

breakfast

and finally, there was no room service menu

the quality of breakfast was bad

the staff was attentive and helpful, even arranging for our laundry to be done which took less than 24 hours

laundry serv

laundry was really cheap and efficient service

they have excellent, fast valet/laundry service

wifi weak...flux hot shower not constatnt

no towels in room had to wait 30 mins for towels to come up from laundry

honest it was a short stay before i fly shortly over midnight, location is nice and well centred, parking spot

good breakfast ,free parking ,location, nice room

could have had more fruit available, and perhaps some croissants in the breakfast smorgasbord.

because i still paid the full price while i booked a room with internet of wifi

regarding the express laundry service (specific hours) but in the end, they worked it out

laundry didn't work 2 out of the 4 days i stayed, and when they did they returned my clothes

there's laundry service in case of need

the parking is a little tight but we did manage to

we had good fun with the bar staff which we all enjoyed

wifi signal was not very good in my room, strong though in the lobby

i did not eat in the restaurant or visit the bar during my stay so i can't comment on the bar or

and best of all was the complimentary breakfast

breakfast could have more fruit and vegetables options.

no food no room service after 22:00

laundry services is expensive

wifi was poor. they are sorting this out

the breakfast is a lot and absolutely delicous

gorgeous breakfast, helpful staff

the hosts were extremely friendly and breakfast is great and tasty

laundry services were poor and had to be requested 4x before getting the service

entire staff, including the security, parking attendants, front desk, cleaning and concierge were professional

little chaos in the reception, if you forget to book additionally to your stay the breakfast, but they thread

helpfull staff at the reception, good breakfast

the breakfast was excellent. and so is room service. however a bit pricy.

marriage certificate for local couples which can be quite frustrating for couple married and with kids

breakfast amazing. reception staff very responsive. spa was immaculate.

swimming pool is in closed roofed basement area , far from center of casablanca .

the swimming pool was treated with overdose of chlore irritating my eyes all night

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their amazing

the staff, the rooms, the breakfast, the location - it was truly all exceptional

the wifi did not work well. so we had to use the hotspot on our phones.

ambience of the hotel is beautiful and the roof top bar is lovely at sunset

gym and spa we liked the facilities here a

a few lounge beds by the pool - total luxury and relaxation when you got one but not always available

they gave us complimentary drinks and laundry which was very generous

the view from the room is nice. the staff were friendly. the wifi is decent.

bar staff in the afternoon are not professionals no respect especially one stuff member sitting on

parking infront of the hotel is free and easy

- the parking area was very good 2 - the breakfast was very good and has variety of dishes 3 - view of

there is no free laundry/washing machine options despite indicated

wifi is very speedy at all the time, breakfast little buffet is great and with loads of choices,

the wifi kept dropping and it had very poor speed for two days of our 3 day stay.

wifi is brilliant i managed to work remotely including video conference calls without intruptions,

wifi not good but they promise to fix it

could be better, laundry service did not exist

hasna was very obliging and with her wonderful english was able to care for our needs, including laundry

the restaurant is excellent, breakfast is really good, the bar is also small and good

wifi too

was in line when comparing the location, price, cleanliness, complimentary breakfast and staff interactions

the laundry is too expensive, we were shocked when we got the bill.

wifi need a repeater, you barely have it at the entrance of the room but lose it after two steps

breakfast delicious

the food of the room service is really really bad.

the location, staffs and breakfast are great!

do not recommend laundry service

breakfast was excellent with great views of casablanca

contemporary design, well maintained, friendly and helpful staff, excellent breakfast.

modern, great breakfast and friendly staff

wifi reception is completely awful

it would be nice if there s also a laundry servie for a fee (they might have it, i couldn t just find it in

i would like to thank najat and asmaa from room and laundry services for their quick responses and professionalism

laundry service is definitely a ripoff, i would have to pay almost 30 euro just to wash my stuff

horrendous laundry prices where you pay per item (socks 10mhd, tshirts 30/50mhd per piece)

the laundry service was tidy and quick

clothes were taken in for laundry but were not returned by 7pm as per the service promise

manager allowed us a super late check out which we

the menu for room service could be a little more varied

excellent breakfast buffet

the rooms were extremely spacious and clean, and the breakfast buffet was easily one of the best i've ever had

the laundry is not change every 2 days

breakfast was meh. no laundry service so i had to go out and find a place to do laundry.

ennoying noise in room 3222, maybe very close to the laundry or ac engines

room cleaning service everyday, and here's paid laundry service if you need

very clean and modern. has free parking.

a new building , there is all facilities including new kitchen , shower and rooms are all new , very

easily and fast, friendly personal, location is good, hotel is modern and facilities are great (kitchen, ironing

reception was awesome mrs zainab was very happy to receive us and made the kids very

large free parking places, large (double) shower cabin, great wi-fi

nice and friendly staff good locaton good parking

great value for money with all the amenities, even a very small gym open

told the receptionist that managed should go into the kitchen and check food safety standards

everything! comfortable, nice restaurant and bar , good location

smoking in the bar and lobby premises - it was not indicated that it is a smoking facility

secondly the service personnel eyyoup, working in the restaurant and bar was very helpful to us special thanks

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

need more options in breakfast

secure motorbike parking. the lady receptionist was brilliant, so helpful.

breakfast buffet was good with a smooth decent coffee that for once doesn't rip your tonsils out

we didn't check out the other facilities such as swimming pool sauna and the like but this is a hotel my wife

location is very good, did not take any breakfast from the hotel

friendly and cooperative owner , the hotel has a good location near medina , the breakfast served was prepared

is parking space directly in front of the hotel

the wifi was a bit weak but other than this it was a geat stay.

they don't have room service, of course for what you pay there isn't

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

especially i want to thank them for their help in parking my car

room is comfortable, clean and well equipped (the floor, bed, bathroom, air-conditioning, wifi are very good)

there are no facilities, spa was under renovation

the hotel did not have any spa and the elevators are small.

school hoyel on the city centra, warm in winter months, nice personnal, good breakfast, good place ro visit

breakfast was simple but good (coffee was

the breakfast was delicious and varied, and the reception staff were very friendly and helpful

breakfast was simple but tasty

location, friendly staff, clean apartments, delicious breakfast

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

no response to my 2 time request for laundry service

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

final price for laundry was over three times higher than what they told us at the reception the day before

i used the laundry services which was quick and reasonably priced

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

rooftop pool picture gives the impression that it have the sea but its in the middle of the business

old town, fantastic service, the food is very good too, both the ground floor restaurant and the room service

the gym is not well equipped and divided toilet from shower.

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

great central location car parking outside the hotel

gym was made available to me outside of opening hours

spacious room, helpful staff, good breakfast, good location, good reliable wifi, comfortable bed

hotel that is not too much fancy or too cheap, in the middle level, good wifi