the pool had no water in it and there was no free breakfast

fun down, room was in terrible shape, smelled terribly, holes in wall, wifi unreliable, very dilapidated

everything - inclusive of the fact that the wifi was horrific.

when i booked it said breakfast included but eventually they just have coffee for breakfast(

poor desk service and no breakfast as advertised!!

when i called the front desk, the girl that answered told me that they are doing laundry and won t be able

thing i didn't like that laundry was out of service and i couldn't wash my kids dirty clothes after the snow

better than average breakfasts i was there for a cycling event that started at 5am

00 is excessive pet

parking 40 a day .... what a joke

laundry facilities across street in rv parking area.

was spacious - a little dated but very clean and comfortable and the us of the laundry associated with the rv

downside was laundry facilities were across parking lot in the rv parking area

room on the first floor still had a strong smoke odor, probably due it's location near the casino

i took my kids no place for them to hang out except by the pool a game room would be nice

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

services during the stay such as breakfast and daily housekeeping or the use of pool, jacuzzi or gym we understand

than i tried to go to the pool again had to get a new card

great location on the outskirts of town with plenty of parking.

easy walk to everything i needed. friendly staff, clean spacious room, ample parking.

bag for dirty laundry

&never received it, room light flickered, 1 pillow on bed per person, no complimentary laundry bag, no beverage

no room service, no pool

we also requested a room with a balcony, lake and golf course view

1st time away from kids in 2 years

there are no laundry facilities in the hotel and were no laundry services offered at the time we were there

think someone staying close to my room had been smoking marijuana

there s no room service or daily housekeeping

hotel rooms were clean, heated pool. restaurants near by. hotel/ casino is in a great location.

no breakfast or water kettle or free wifi

location, self laundry facilities, nice staff and service. beds are comfortable and clean.

it was really nice to have laundry on your floor too

coin operated laundry available

staff were not empathetic or caring about when i asked for assistance to get change for laundry machines

room was right next to laundry facilities in the hallway which really aggravates my allergies.

no laundry bags no wardrobe to hang clothes non functional coffee machine/kettle no body

no laundry facilities open

with dirty laundry in my shower, didn't have housekeeping over a 3 night stay - i called left a message with

i also liked the fact that they are dog friendly and has coin operated laundry

mandatory daily resort fee for wifi and gym, even if you do not use them.

very good breakfast

was close to 0 degrees celsius, my eldest child was able to enjoy swimming in the heated swimming pool

room service was quite expensive but this was to be expected.

food in the bistro for breakfast was great, but the dinner we had and there was four of us, was awful and we

pool, jacuzzi & pool bar service

there is a laundry room on the floor, i didn't use it

room located above a laundry and very early in the morning the washing was picked up by cars; the nearest beach

love the laundry service as well as the ice machine

laundry facilities were clean and well priced

stacks of mattresses in the parking area as well as bins for laundry

the site's heated pool and spa were excellent.

it's prime location in south lake tahoe, nice adminities, good gym for a hotel.

s a beautiful 1 bed condo with full kitchen w/d, fireplace and big jacuzzi tub overlooking the pool area

great pool and jacuzzis!

handy kitchen area in room with crockery & cutlery

the laundry

everything and especially laundry room

location and easy access to amenities ice coffee providing bowls plates and laundry

there was a coin operated laundry room

nice laundry area and had a gas grill.

a rather terse email from marriott where i was addressed by my last name , stating that the pool, daily cleaning

a rather terse email from marriott where i was addressed by my last name , stating that the pool, daily cleaning

laundry facilities were conveniently located down the hall

there were also laundry facilities available on the floor where we

laundry facilities only on certain floors far away from our room and we had to keep checking it to

there is a heated pool, 2 hot tubs and a steam room on property

to me as heat kills covid-19 they still had the hot tub sauna and steam room closed yet allow the gym and pool

i loved the location and the laundry room

location is insane & solid amenities (free laundry, sauna/steam room, decent restaurant for room service, friendly

nicely redone rooms. lots of amenities. free laundry!

great location, well priced, free laundry, rooms are nice.

room was sufficient. laundry a plus. lobby was great.

they do not have concierge services, laundry services (despite having a laundry bag), and the pool area is

we loved the shuttle service, attentive housekeeping, coffee/hot choc available throughout the day, the fire

their in house gym was closed but they did have accommodations

location, room service conformable bed balcony

the room had a fireplace that was easy to start with one button

laundry was free

bathroom was small and i had to go to the laundry room to iron my clothes

super nice laundry and workout

free laundry free popcorn each afternoon free dvds to

was clean and comfy with a nice kichenette fully stock with kitchen utensils, cookware, and plateware

pool was right outside our room and the laundry was next door

structure very close to whole foods, laundry service, the red hut cafe and the lake shore

short walk to laundry, lake, store, restaurants

we are on an extended trip and needed to do laundry

everything is quite great. it would be better if there's a guest laundry.

it was great to have access to free laundry facilities in-house

from kitchen utensils to the laundry basket

being able to do our laundry was indeed a plus

needed - large bathroom - a huge pool ( unfortunately not heated ) + 2 jacuzzi's - complimentary laundry room

laundry was a huge

it was nice to have laundry facilities available to use and the hotel was very clean and secure

enjoyed the excellent hot tub and since we'd been travelling , also appreciated the laundry room

we also used the guest laundry, which was on our building

location right on the lake friendly staff on site laundry available for small fee free bikes available for hotel

there was even a clean laundry room

and we even received a free full breakfast just for staying

front desk ladies! the free breakfast and the convenient location!

the breakfast was perfect and the pool was really clean

room was lovely, and breakfast was convenient, served quickly and we'll done.

my kids enjoyed bowling at night. casino is also good.

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

the hotel is pet friendly and in a great location

pet rooms are clean and convenient to outdoor area

it was miserable and we had to cut our stay short because the kids were so upset

room i was given too noise, i was first floor near the laundry room and staff supply room, kids were running

room 222 was next to the housekeeping laundry and my entire room was vibrating and loud

laundry room requires us to download an app to use the washer and dryer

took care of the kids when i was already nervous about traveling with them

loved the solar panel covered parking!

their pool was clean and the breakfast was amazing

room comfy bed and pillows and extra perks for kids such as free tokins for arcade and s’mores

right across from their beautiful beach, pier bar and the lone eagle

beds comfy and wifi good

we stayed at during our cross country trip, they provided no microwave, no free access to secure wifi, no free

hyatt has all the amenities that adults and kids could ask for.