breakfast was made to order and excellent

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the

the breakfast was good, again, i loved the setting

hotel is beautiful in every way: its courtyard, roof terrace, decor, and the breakfast was generous and delicious

excellent sta6, spacious and comfortable room, and outstanding morning breakfast

laundry around the corner did a load cleaned and pressed for about $2

no issues with wifi

the rooftop pool and bar were excellent. location was great too

the internet was a little slow but we weren't in pv for the wifi.

breakfast was wonderful, ladies in kitchen do an awesome job

it has balcony, full setup of refrigerator and kitchen

the pool was very nice and not that busy

swimming pool with nice lounge chairs and secure parking also had a rooftop restaurant that was very

parking lot outside the property

wifi signal wasn't strong in the room.

the room did not have any wifi the room was very small .

wifi was good

wifi only worked in certain parts of the hotel. never service in my room

the wifi connection is very weak when i m in my room

poor wifi, no hot water, tv didn't work

beautiful facility, pool, and room

nice room and friendly staff; very nice pool area for gay parties

at the pool club, miguel and his staff made me feel at home

nothing, maybe that the bar closes early.

the gym has basic cardio equipment and weights (dumbbells and machines), albeit old

food and the attitude of the kitchen and service staff , specially jose the chef and edy the waiter and the

great breakfast made to order and delivered with care

breakfast is simple but good

the rooftop patio and pool were like an eagle's aerie, high above the noise of the city

breakfast - served on the rooftop, continental breakfast is included and it was enough for me

breakfast was good especially on our terrace and location was fine

the continental breakfast that was included with the package was not that exciting.

excellent shower fabulous pool wonderful staff great views and location

our stay also included a wonderful continental breakfast the next day

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city

kitchen was not fully equipped as shown in the photos

wifi outage the first night (the rest of the time was smooth) a little noisy - but easy to drown

the wifi was absolutely horrible

the wifi wasn't working the second half of our stay, but we weren't in our room most of the day anyway,

kitchen area didn't have a sink

extra linen and towel cleaning and falsely told the front desk that i had asked her to do my laundry

location, very quite, great restaurants close, laundry service just around the corner

towels were broken (the edge of the towels were tearing apart) laundry room, it was next to the room (i stayed

tons of fresh plants everywhere and a clean pool

the room was big, with a kitchen.

if the pools were heated :)

breakfast was just ok. the food and wine at the diner restaurant was just ok.

facilities, great pool area, comfortable rooms, very clean, kind and helpful staff, delicious cocktails and pool

sense of space, privacy. charming staff, wonderful breakfast. beautiful and peaceful.

the property is beautiful and great. the staff was great, delicious breakfast.

refused to do any laundry for so long that it was not possible to do whilst there

my husband and i got away for a few days (sans kids) to attend a friend's wedding in beautiful las caletas,

no parking at the property, have to park on the street

example i a man was wearing a jersey no sleeve and they turned us back to change but yet certain kids that are

the spa treatments were absolutely wonderful

we seemed to be beside a mechanical room or laundry perhaps

they should have a ticket queuing system at busy times and then guests could wait in the lobby or bar area until

convenient to the malecon, restaurants, and even a casino

housekeeping good be better. also too many kids in the pool at all times

the breakfast. the location the view

swim up bar could stay open longer.

food and loved the swim up bar and kayaks/paddle boards

spa treatments were excellent

special thanks to : paul-pool manager, jorge-pool waiter, javier-pool water, edgar and fernando-waiters at la

drinks at the pool bar were not consistent for taste and quality

was a nice romantic getaway, but there were a lot of little kids running around all over the place which killed

more umbrellas at the pool, need more staffing, bathrooms ran out of toilet paper, there is a need to move the

the pools were sufficient

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and

guests in the hotel not educated and way too many kids in the area. loud and uncomfortable.

little neighborhood across the street for some local eats, laundry, etc

t go at easter there are tons of screaming kids

location walking distance to downtown, excellent breakfast, always fresh towels for the pool, service at the

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great

waiters at the restaurant for breakfast, they were very very polite and courteous

the only thing was the wifi. it was a little weak.

provided beach towels to be able to use at the pool or on the beach

breakfast was not included but we were offered complimentary coffee and delicious pastry from the

breakfast was limited

the wifi was very spotty, otherwise the amenities were wonderful.

location, huge room with full kitchen and laundry

and proximity to the beach, spacious room with kitchen and laundry, staff was friendly, ac worked very well

laundry facilities in the room were great. i loved the rooftop pool.

it even included laundry detergent

location, well-equipped (in apartment laundry was particularly appreciated

super clean, maid is wonderful - even did my laundry, in a pinch

they cleaned our rooms with care and did our laundry with expertise all with a friendly and kind attitude

laundry service

bit noisy as there is a bar across the street

the kitchen was fine, but did not have wine glass, which would have been nice

we had our laundry done for 90 pesos

friendly and welcoming and available for advice or help with services, including very reasonable laundry

excellent location, comfortable bed, good wifi. very clean

intermittent wifi in our room

should be paper towels in the gym to wipe off sweat from the equipment and skin

and food; walking access to downtown and local restaurants cons: i've rarely had poorer wifi - one has to pay

the breakfast was great and they have a resident falcon which was really special

english in writing only 2 tv channels in english slimey slippery pool below subpar food no microwave in rooms

large pool areas (two) with lots of seating, one pool quieter than the other

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

sort of people own a place like this, where is your pride dirty laundry and lining, no coat hangers and the fan

we also had our laundry made free of charge

nice infinity pool & jacuzzi

it says there is a spa and restaurant in the hotel but there isn't.

they accommodate everything with a smile and the rooms and pool area are superb

a mildew type smell due to the humidity and no coffee service in the room but went to the rooftop bar and had

breakfast was ok. location was great.

breakfast selection was great too

enjoyed the pool area, calm place for relaxing

pool towels have to be obtained from another hotel, at the beach

the pool is small but perfect warm and refreshing

extremely overpriced. no view. nothing included in the price, like breakfast.

arcos, i'm glad i chose the suites cause it was nice and peaceful, no loud noise, not crowded, pool is very nice

was fine its old hotels more for people older than kids

another issue i really disliked was the fact that we were unable to get wifi in our room for about 3 days

hotel and two pools, second floor guest only rooftop pool open to public

the pool is fun and the restaurant has delicious food

in, the adorable and kind staff, the hotel aesthetics and attention to detail, the rooms, and the pool area -

hotel with beautiful roof top pool, bar and lobby

roberto at the 2nd floor pool was terrific

breakfast service not interesting.

the spa workers were great

no frig or microwave or kitchen

gym has limited equipment and a few of them were broken

i did not get to take advantage of the awesome restaurant and bar lounge on roof top view enough

excellent restaurant in the hotel, and several more within a block, all amazingly priced; lovely pool and pool

the restaurant and bar onsite were great. the staff was excellent!

per other reviews, wifi was weak, however choosing the right repeater helps and is not explained in checkin

we book the rio because they are pet friendly

love the pool love the restaurant love the staff

was a bit pricey, as well as the laundry services

used the spa and it was great

for being an adults-only resort, we felt there was a lack of entertainment during the day and nightly

breakfast at market cafe was very good

i loved room service, i loved the beachside cabana

inredible views in a unique luxurious area of south pv. great pool and quiet hot tubs.

the wifi needed to be reset once

pool not super warm. but it was march. so normal i think.

even the bathroom by the pool was stunning and with traditional tile and beautiful colors

the room service was probably the most disappointing situation of the entire stay

mini bar had beer, juices, water, and a very few snacks

we’re a couple of dads with kids, but i’d recommend it to anyone

my kids loved jessica and irlanda at kidz zone

majority of guests were big families, lots of kids, and very casual

beautiful private beach and nice pools

that were promoted for our all inclusive stay on the website were false: *website implied 24hr room service, it

hotel could implement games and day activities in the pool and other areas.

weather was cool while we visited, and the pool was chilly most days

attention of the receptionist and concierge during medical situations, illogical rules about room services and

breakfast was good--really good. nice variety.