nice to have kitchen and laundry facilities

we really loved lying in the shade of the trees next to the swimming pool, with a great view on the mountains

the whole area was spacious and interesting with a large private parking area

our room was comfortable and spotlessly clean, breakfast was great

breakfast was great - very homely

the rooftop pool is stunning on a hot day, the view is spectacular.

also room service was

had breakfast, lunch and dinner) at reasonable prices

also strict rule for kids not being allowed to use

wifi was pretty much useless and so was cell reception

the hotel itself is a bit expensive - we paid over 50 euros for laundry - could not believe how expensive the

i was on a work trip, i will appreciate having an iron, but it was denied, and i had to use the laundry service

the spa is great, the pool has lots of water massage options, there is a sauna and steam room etc

there were a lot of things to do in the hotel - the spa/pool/ gym (tho thats quite small), various table games

the spa is great, the pool has lots of water massage options, there is a sauna and steam room etc

fast wifi

rich breakfast

there is a swimming pool outside and breakfast/dining/drinks are also served outside over the boar parking area

weak in room wifi coverage, and tv has a weak signal.

from time to time there is a sewage smell in the bar in spite of the electric air odorizers

host and his family, the quiet location, the modern room, the nicely prepared breakfast , the pool, the home

who does the cooking is exceptionally talented), despite the weather bad imagine the lawn and pool will be

the rooms, the location, the entire hotel with common rooms, verandas, gardens, pool etc

the parking site could be improved.

a beautiful place to really unwind with a fabulous pool, gardens and decor

from the bar overlooking the river to the food in the restaurant everything was brilliant

there were a lot of flies at the swimming pool (kind of annoying to

bar is a local hotspot

the property is better than on the photos, good territory, pool and jacuzzi, sunbeds, bar on the riverside and

excellent breakfast

free parking 3 mn walk - location is fantastic for the historic town

and it had all that i needed -fridge, coffee machine , luxury toiletries and and super cafe for breakfast and

parking a little bit of a walk down some flights of steps but to the agile not a problem

location was great, the staff were incredibly helpful and the pool was brilliant

location, parking for the car nearby, great staff, lovely room looking out to the river, lovely breakfast

no ironing facilities however laundry offered but this is no good if you are ironing clothing 10 mins before

friendly helpful staff, beds sublimely comfortable and super breakfast with the nicest eggs benedict i've had

staff was elegantly attentive and breakfast was fabulous

we loved the breakfast and the views. also great to have a parking space.

we mainly chose the hotel for the spa (tempo), but it did not meet expectations: the jacuzzi beds were not

breakfast super. 10 minuten walking to the bridge , historical centre.

breakfast excellent as always

no wifi at all

good breakfast with choice

my tv wasn t working but got changed the day and breakfast was late on the room service

the hotel has a fantastic view towards the river, the swimming pool was great and the breakfast was beyond

wonderful room, service and a view of the river. great food and breakfast. nice pool. we love it

the service in the bar was a bit long (mid-afternoon), but nothing too annoying

with snack bar - good selection of reasonable lunch options excellent breakfast selection good room service, if

location, cleanliness, room, bed, dinner and breakfast

one of the rooms had a sewer smell and the gym need improvements in the equipment.

the hotel is located in a very calm place, next to the river, close to two restaurants and a bar to have a

great staff, nice facilities, easy to find, parking

bar poor

no parking place for cars

pool, lots of space outside, very green and quiet surroundings, very welcoming staff, good for kids

breakfast, the room was big and impeccable

breakfast was lovely, with freshly squeezed juice and home made jams

the pool was amazing and they also have tennis court and football field

friendly and attentive staff, swimming pool and breakfast

interior design and pool plus beautiful views of the hills and countryside

the pool area and pool itself whilst small in size were a little oasis of peace and quiet

only managed to figure out where the minibar was during checkout (because the staff member told us where it was

bar had great choice of drinks and bar snacks

because of covid, breakfast is served by a member of the staff, they are very friendly and will even make you

from a complimentary glass of bubbly on arrival, to special shampoo and shower gel for kids left by the bath

wifi in the wine experience room keeps going down and you need to call to reboot it

upgraded us so i wonder what our original room would have been like as the one we had faced the parking lot and

the rooms and main building were incredibly stylish and comfortable, the spa facilities were excellent, and

2 families with kids arrived with 4 terribly behaved children trampolining on the sofa's with their shoes,

far from douro valley vineyards at least 1,5 h of drive avoid laundry the clothes returned late, dirty

pools, spa, sauna, bathrobes, slippers, a milk coffee machine when leaving the gym, and in the evening a tray

the pool and gym were opened in the night,

location, wonderful views, attentive staff, exceptional breakfast, natural architecture outside and a mix of

another example - we ordered room service and had to follow up 45min afterwards, and then it was another ~1

the kitchen

there was a kitchen, and the bathroom was very nicely equipped with a walk-in shower

kitchen spotless

could have more parking spaces at the hotel, but it is in the center of the city, so it's understandable

the breakfast has lots of choice: from cereals , to bread to sweets and fresh fruit

the breakfast was great value

breakfast was very good.

professional and friendly staff, very good wifi, spacious rooms and access to the vizela baths for guests of

the spa facility is terrific, large rooms, incredible breakfast

the lack of vegetarian/ vegan options by the pool bar

great place to relax. cool pools and spa. quiet parc. nice breakfast

- other guests (very noisy around the outdoor pool and in the public areas at night, in the elevator and

gym little basic but great little area

wifi was a little slow

historic wallpaper in salon room, beautiful well manicured grounds and gardens, delicious breakfast and estate

breakfasts and diners on the terrace, the warm welcome and cosy rooms and of course the lovely pool

place, great breakfast, great staff, very good location for our needs

bed, excellent food, wonderful breakfast on the terrace, excellent pool and very friendly

parking available, decent breakfast.

the complimentary breakfast options are also a big satisfaction

there was a good choice of food for breakfast which was lovely and fresh

poor coffee, no hot breakfast

free parking easy check in/out tolerance on the checkout hours location

top quality for a very cheap price (not included in the stay); the fact that the hotel has a big parking lot

suggestion for management: you have a fantastic gym, you provide towels, there is even a person to welcome you

great breakfast and well equipped gym.

the staff are super helpful, the rooms are super comfortable and the spa is perfect, for 10 /person during

clean room, rich breakfast, relax atmosphere, free parking, spa and a big inside pool

right next to the train station, with a few stores, restaurants, and even a self-service laundry facility very

wifi with intermitence

the wifi signal was weak and by moment unavailable

really quiet, a bit dated, but spacious, good bed, excellent range of tv stations, excellent wifi, great shower

building is a bit old, especially the elevator. wifi was weak

people were very nice, location okay. rooms were big and comfortable, wifi connection working.

room service is available

they seem quite under staffed as the bar was very slow.

i liked the bar and food menu after midnight. it comes great after a very long business day.

there is a bar down and restaurant

zero laundry service available if you only plan to stay 1 night

after checking into my room i wanted house keeping to do some laundry for me from my previous travels( paid of

helpful, friendly staff and a wonderful breakfast

services for kids is amazing, it was one of the most amazing experience

the staff is really kind and both breakfast and dinners were good

wifi was not working for first half of our stay- but reception staff honored their promise to get

asking for room service we had to go downstairs (bar) because the lady on the desk has refused to take our

good gym, pool, steam and sauna facilities (open from 7:30am)

wonderful hotel with lovely staff and a really great breakfast. great gym and swimming pool

the wifi they offered a small slip at night and they said that please use it immediately or else it

put gym kit laundry in and it came back smelling unwashed

more choice for breakfast, lack of ironing facilities (limited to laundry and not on weekends)

your only option is laundry service if you want to iron something

very good breakfast on 11-th floor with beautiful view of the city

cool view breakfast

the bed was comfy, the wifi strong and when it was hot, the ac never failed

we stayed for two nights in march (friday and saturday) and had no problem finding parking

have some parking spots for cars

the wifi was poor. they brought us a hotspot.

rooms not too much big, but with all required comforts, like a/c, wifi, mini fridge, coffee machine

good breakfast. great location.

comfortable, clean, staff very helpful and nice. excellent breakfast!

is spacious, bed is very comfy, bathroom is large with a good shower, catle in the room, free parking, great

s a really good quality-price, stuff is extremely friendly and breakfast has a free juice and two coffee

parking can be an issue but always found a place to park.

the pool area was great with a bar and large pool

breakfast and dinner were also wonderful and the staff is very helpful as well

location and breakfast

location, physical space, pool, gardens, parking

room overlooked some kind of recreational center (pool and soccer field) and there were kids and teenagers

the breakfast was delicious, but considering the overall excellence of the hotel amenities, design, and

clean & comfortable with a good breakfast

very friendly staff and excellent breakfast

wifi terrible

the friendly staff, the location and the breakfast

of laundry service,very noisy room near to lifts and also very poor internet could not even connect to

we didn't try the bar but it seemed pretty nice as well

superb breakfast served to the table just like the good old days

fantastic breakfast and service

nice staff. breakfast excellent. perfect location.great room.