laundry room had a flood for three nights, couldn t get to room because hallway was flooded

nice place, very clean swimming pool, close to the beautiful beach

the kids had a blast in the pool. the view, although not ocean front was nice.

free parking, wifi, hot tub and pool, great breakfast

we had a view of the parking lot

the spa was noted as being closed due to the pandemic but the restaurant closure and lack of room service was

food was very good at the hotel restaurant but no room service.

i truly enjoyed the pet friendly atmosphere, the drinks were fantastic, between the beach and pool, it

my husband and i are in our early 20 s so we were the youngest people staying there apart from kids with there

had very poor wifi especially on our 4th floor

everything was wonderful, especially the service by the pool

we ate several times in both the pool bar & restaurant

we did eventually question our ocean view & they found a room overlooking the pool, that also had a sea view,

we really enjoyed the breakfast very much - great place to sit with pool and ocean view, great selection of

we ate several times in both the pool bar & restaurant

it's got it all, beach, pools, bars, amazing restaurants

the spa was the best i've ever seen

only one pool, which if you don t have kids might be a problem height of school holidays

the spa experience was simply amazing

staff were really attentive and helpful good wifi and bluetooth/chromecast connection in the

we had a room right next to the back door and the storage room and the laundry room , ice machine

pool area was not usable which would keep me from staying here again despite everything else being

pool can be accessed from outside parking lot by anyone, no visible security cameras overlooking pool or even

the atmosphere and everyone was nice. breakfast was great.

free parking. breakfast was good.

heated pool and location.

shuttle service

it had a lot to do. great gym , nice pool , nice rooms.

had 3 kids with me and i had to sleep on the floor

the bar the pool and pool table

breakfast i had incorrectly charge at the laundry room and never got a refund.

it was convenient to have laundry needs available

laundry room

the laundry facilities help on extended trips

the room was great and the breakfast selections were wonderful as well.

the hotel amenities. we used the laundry room.

pool not crowded

lady in the kitchen area is very unfriendly doesn

gym, elevator lights, no soap in shower

room service was on point

fact that i was unable to book the shuttle service before hand

room service wasn t consistent as we were left without coffee and towels after cleaning

the shuttle to get from the airport to the hotel is not easy to arrange

lovely foyer and bar area

hotel and room are very clean. outdoor pool is heated and is available at nights.

additionally, the laundry facilities was definitely a plus as one was able to do one's laundry at a nominal

the front desk go over more of what the place has , gym, laundry, if your room comes with breakfast let them

the laundry room, the things in the bathroom

breakfast was a little bit minimum than i originally thought however the lady at the breakfast

with trees and lakes behind hotel for walking dogs or kicking a football around, nice central pool area with

were no laundry facilities, so i had to drive down the road to a laundromat to wash my clothes

i wish it had a play area for the kids and a laundry area

there is no business center or laundry

to wash a few clothing items and laundry service was not available

location was very busy traffic wise & no guest laundry facility

pool & hot tub was clean and refreshing

liked the small kitchenette incl

breakfast was amazing, except the long wait of you wanted an omelet

wished the pool was open till midnight as well as food at the bar available till the bar closed

com), cracked floors by the pool terrace, old ceiling in the gym, noisy pool users with bluetooth speakers

the room was exactly what we needed and my kids even commented on how

we loss our pool view in the new room

pool need to be clean and when i came in i had 2 queen beds looks like the housekeeper didn t

the pool was well maintained and clean, with late hours. staff were friendly and helpful.

excellent breakfast and bar menus

hair on back of toilet tank, breakfast bar empty @ 9:30, blast supposed to be till 10.

she's terrific, and the convenience of the shuttle was fantastic

music at pool could've been a bit louder

the pool wasn't open past sunset.

kids running around everywhere screaming shouting in the middle of the night

i didnt have time to go buy detergent and use the laundry machines on site

hotel was very old fashioned,lack of security cameras,dryers in laundry facilities was broken,homeless people

hotel employee was nice at the airport location. laundry room was ok with good machine.

access to laundry

laundry room has old washers and dryers that do not dry clothes fully

the maid was helpful to let us do laundry when i asked

surrounding a pool big enough in which to swim, in a quiet residential neighborhood, with no parking problems

amazing and tension- draining pool, gorgeous room and cottage

that our room opened out to, loads of plush towels and full access to the main house and kitchen

the kitchen in the main house was well epuipped, also with snacks and drinks ( hot and cold) that was

large clean room, plus there's a laundry room available to use

breakfast, laundry machines availability, quiet, friendly staff

clean facilities, nice laundry, excellent exercise room, and perfect room

self coin laundry, free parking, convenient to airport

the on site gym was adequate, but could use some improvement.

service from bar and restaurant

food at swiftys was first rate and great setting by the pool

slow wifi.

best location in palm beach - poolside dining at swifty's - a short walk to the beach and just off worth ave

for guests surrounded by the outdoor dining of swifty s chic restaurant and a cocktail lawn and bar and a

place to stay home from home all day snacks tea coffee soft drink water and nice breakfast

spacious room in the best area of town with loads of self serve options for breakfast and daily snacks

the coffee, snack, and breakfast area is outstanding

the wifi on the first floor is weak and dropped out on several occasions

i liked the breakfast setup. the staff was very friendly. the room was very clean.

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

room service was a little slow and not everything like coffee was on the menu

the room, fitness hallways incredibly old, dingy and dated

the pool is quiet and relaxing

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st

great pool area, super fruendly staff, great location

gym is generally pretty good

decent gym, clean with plenty of water and headphones for equipment

restaurant was great. pool service and area excellent. bambi was great again.

bar service on christmas night was awful

the laundry is just opposite

need more variety at breakfast. laundry room needs more machines.

laundry room smelly and some machines don't work

guest laundry is certainly plus for me though it is located aged end of corridor

the laundry room being all the way down the end of the hall. :d

oh and just sitting up at the roof top pool at night was so relaxing

room service, no room cleaning

hotel exceeded our expectations related to cleanliness, accepting our pet's visit and the decor of the room

convenience to city place, extremely pet friendly, pool and hot tub

roof top pool bar was amazing! staff was super friendly and helpful!

wish i would had a chance to pay for the laundry with card because who owns $2 of quarters now

high floor away from elevator, put on ground floor across from laundry

pool and restaurant

shuttle service was a

comfortable beds. good shower, room service. restaurant. good quality of food. pleasant staff.

i was surprised that my room had a whole kitchen and laundry setup

had smoked salmon, good location and price, had nespresso machines in room and some have laundry features and

my room had a full kitchen and laundry machine which was so nice to have

because we didn't have access to the gym, pool, restaurants, hotel shuttle, etc

the bar and the yoghurt was nice, but there were so few that depending on when you came down you may

kitchen was well equipped and the room was spacious - both a nice surprise, as was the complete

they were accommodating and friendly to my pet

our room (queen studio) was huge, very comfortable when traveling with a family and little kids

having a kitchen

super high pet fee is the only reason this review isn t a

laundry survice is really horrible they lost my clothes and never returned them when they were

the gym is well equipped and the location is very good.

pool and bar was great

knee surgery and my husband had the als disease… she was so kind and getting us a room for an early check in

delicious. bar was slow with mimosas and bloody.

we had to sleep with our kids and it was impossible for me and my husband to get a good night

hotel is really beautiful, perfect for kids, great swimming pool and good restaurants options

outdoor space and amenities. the gym was great.

the pool, the gym, the amenities, the room, the restaurants

seafood bar and sunday's brunch are exceptional

fumes from laundry

four baby roaches managed to get in my laundry bag

nicely decorated, laundry facility, excellent breakfast, floor design of room, spacious bathroom and kitchen

room,staff,laundry facility,location. i would stay here again.

laundry service was good

pet

wanted to charge us 20 extra for early check in and wevsaid ⁰we wait

very clean, which is my highest priority when booking, and we were able to have an early check in, which we

fact that since pets are allowed to stay, our room wreaked with the smell of pet urine

very little area to walk dog. advertised as pet-friendly, but not really.

staff, facilities, laundry, pool, housekeeping was amazing

the breakfast had a terrific variety of food and had fresh fruit to enjoy

free breakfast was a plus with the kids

need a drain out front parking lot was a river.

great place with lots of parking

sound like a space ship all day when they do laundry plus the toilet wouldn't flush have the time had to open

we used the laundry facilities to wash our clothes, but unfortunately, some guests had left their items there

when i came back to the laundry, all my clothes were stolen

were dark and ours was behind the main laundry so a bit noisy

i had to walk around the dirty laundry to get to the stairs

tell you about until check in ended up being an extra hundred fifty dollars and i tried to do laundry they only

you can do your laundry and there is a gym in the hotel

oh laundry room was tiny and you were only allowed to use the app

laundry facilities could have had extra washers & dryers in a bigger room

i didn't use the gym but my partner did and she said it was really nice

comfortable and clean with great staff. nice pool area.

nice pool area, big comfortable room, big balcony.

pool restaurant

how can a 5-star spa hotel not provide water

staff was exceptional. everyone was attentive and professional. spa staff was amazing!!!

the breakfast was the best i have ever had at a hotel that offers a hot breakfast

was clean, bed was comfortable and breakfast was good

we will go for 4 stars or higher hotels next time (but they are now gouging people with pets - it s cheaper

used to be a pet free hotel

outstanding breakfast choices with slight daily change s

laundry room is so convenient too

breakfast variety is a bit limited.

maybe there could be more variety in breakfast but still very good

great front desk clerk, spacious room, great breakfast

we truly enjoyed the cozy bed, refreshing pool, and delicious breakfast

the rooftop bar is cozy and well designed with couches and lots of greenery

amazing gym, nice roof top pool, very stylish room.

kids in the pool should be adult only

location and gym

hotel restaurant and lobby bar closed.

no laundry service

laundry is available on the ground floor at a cost, (there s only one washer and dryer) but not

the cost was a little high and the laundry facilities was under construction.

i also liked the pool temparture

kitchen.bed

it was very difficult getting quarters to do laundry service

laundry room could be updated

fabulous location , clean and fabulous staff terrific breakfast. easy and convenient parking

requested in my search for complimentary wifi and parking

we were going to grab a beer at the bar at 5:00 pm, but bartender was mia.

you can also use the laundry service

there also doesn't appear to be a service elevator so all of the laundry and cleaning trolleys have to use the

the most disappointing was the room service

ry expensive 60$ per day you use it or not), also breakfast was very expensive as well as any room

very friendly, excellent staff from housekeeping to front desk to room service

the laundry room was humid and had a smell

the kitchenette comes in handy, as well as the laundry room

people were hanging out in the parking lot smoking all hours

the room was just perfect and extra clean which was a plus. breakfast was good.

towels left around the pool

they have a laundry facility on site that takes $1

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins

i didn t like it because they have lalo roche in the kitchen the microwave the fridge raider

hotel had no choice but to remove breakfast buffet and daily cleaning, due to virus (which is best) but everything

delicious breakfast

excellent location! clean rooms. good variety for breakfast.

no wifi , no basic toiletries

full kitchen in room nice amenity

breakfast with more than you can ask for, starbucks coffee, fabulous pool and hot tub, pool towels

every room has a kitchen

laundry room breakfast is good location excellent staff outstanding

elevator has a problem the laundry machine and dry are too old

bed was comfy clean parking good room spacious

it was also great that the hotel had parking, which made things much more convenient for us

parking lot was small

the place, the hotel (family), the amenities (beach club, golf club with free shuttle), the personnel, 2 pools

are doing construction by the pool at the hotel - the pool bar / restaurant was closed for remodeling

staff wasn t very friendly and we weren t informed about the golf course being closed for remodel prior to

beach club was a little overcrowded and loud for my taste, but the pool on-site was delightful in the morning

walk to everything, large clean rooms, fun bar scene and nice coffee shop.

the location was excellent, bounce was the laundry onsite. nice pools and gardens.

pools, laundry, location

nice pool

we were in was not lacking for anything ro make comfortable wise, it was also hada fully equipped kitchen

parking could be a problem

the palm trees, pool & the laundry room

the hotel was clean, they provided us with free soap to use the laundry facilities

off exciting places for family and kids who love adventures and or get away

kids baseball teams all over.

facility was clean the pool was open and everything looked very nice and clean

comfortable clean room, coin laundry, wonderful breakfast!

breakfast. staff. pool. view from window

the parking was a bit limited in the evening. i had to park far at night alone.

i had to pay $125 pet fee for an overnight stay with a 6 lb

parking can be tight when the horse crowd is in town

early check in

free wifi and tv with all the premium channel options included

the rooms, the gym, the breakfast

fantastic shower, washing machine, gym, small selection of food and drinks if too lazy to go out, but stores

wish breakfast would have been available later

coffee bar closed most of the time

rooftop pool and bar are nice

the reef bar is located at the rooftop by the pool, it has a small menu

prime location within walking distance to bars and restaurants. great pool up top as well.

big room and my kids liked the space

breakfast was hot and nice choices. pool clean and fresh towels provided

great room, excellent staffing, great pool, good breakfast, lots of choices

good hotel with parking, shopping and polo near.

location for wellington, staff, parking, etc

beautiful room and view just above the pool

i came alone and she watched over me when i attended the pool area

i love the area ,the architecture, the vibes, the pool table in the lobby is a plus.

the bartenders wore their masks as a chin strap and the woman who worked the front desk during the day

location.amenities.lounge area. bar and pool

loved the w xyz bar and the pool table

and competant the activities were fun especially the pool aerobics in am food was very good bar staff very

lots of activities for kids

lots of activities at the pool for the kids. friendly staff

also kid friendly environment so many activities for kids

lots to do. beautiful beach and pools!

on site restaurant, massage, laundry, etc

but did over look pool and tiki

spa was excellent

may have been the dates we went, but it felt more for older (senior) crowd, i almost felt that my kids were

there was a spider in the master room and a roach in the kitchen

tiny, no microwave, bathroom is a one-person only, $20+tax parking, no laundry facilities, no reduction in resort

in addition, we were placed right next to the laundry area

needs to have a coin laundry available for guests.

great pool

the wifi wasn t sustainable for the amount of guests

suite with laundry facilities

property was amazingggggg; my kids loved their stay!

kids had a blast on the beach and in the pools

kids activities were super

seat cushions around the bar area were so filthy i wouldn t sit on them

house keeping used our units do do laundry for the other rooms, we find 30 plus towels in our washing machine

was dirty, laundry dryer didn't work, shower did work, but they moved us to a clean fully working room it was

slide needs to stay open past 6 pm, with check in time at 4, it really does not give kids enough time to spend

i work on my vacations and really enjoyed the free wifi

private beach), well kept suites and property, value for money for families travelling with the kids (2br suite

views,good food and choice,room service fast,canteen convenient,staff helpful,hot tub with water fall

bed was really comfortable, friendly and helpful staff, drinks at the bar were amazing.

sells day passes so even though the hotel was not very full the pool had a lot of people and kids in it

location inaccurate room best bar team great valet and front desk team sadly we got in on a rainy day but fabulous

had a flight delay and unfortunately the kitchen at the restaurant along with room service closed at 10pm