the front desk go over more of what the place has , gym, laundry, if your room comes with breakfast let them

the laundry room, the things in the bathroom

additionally, the laundry facilities was definitely a plus as one was able to do one's laundry at a nominal

refridge in room location of motel pool and pool hours teenagers were treated well

only 1 washer and dryer and no room service because we only stayed 2 nights

the hotel amenities. we used the laundry room.

the breakfast was great. i liked the gym, wished that i could have used it.

the pool and the employees

kids liked pool ,close to fishing spots

was disappointing no breakfast service that is reason why i book with free breakfast service

breakfast i had incorrectly charge at the laundry room and never got a refund.

the laundry facilities help on extended trips

it was convenient to have laundry needs available

laundry room

fully stocked kitchen, with full fridge and freezer, stove top, microwave, and all needed plates, utensils,

we had a room right next to the back door and the storage room and the laundry room , ice machine

parking

free parking. breakfast was good.

the atmosphere and everyone was nice. breakfast was great.

have new umbrellas and tables ( not rusty and wobbly) along with some chaise lounge chairs by the pool

the pool was too cold. also , the service in the pool was slow.

great location, walkable to everything in the town. beautiful bar on the roof.

rooftop pool and bar is great

location and gym

pool area was very small and we weren t allowed to sit down at the pool bar as they were reserved but

laundry room could be updated

it was very difficult getting quarters to do laundry service

spacious rooms, good location, good breakfast

location and room was great! the gym and pool can use a little more love.

great pool and very accommodating staff!

there also doesn't appear to be a service elevator so all of the laundry and cleaning trolleys have to use the

you can also use the laundry service

room was clean, pool area was nice, staff was attentive and the gym was decent for a hotel gym

the pool was dirty to many kids in hot tub

was exceptional and beautiful the pool , bar area and food were excellent staff were great

excellent location! clean rooms. good variety for breakfast.

great location, nice big spacious room with full kitchen.

good breakfast, lovely pool perfect temperature

very good breakfast. room was very clean and spacious. staff was very helpful.

breakfast with more than you can ask for, starbucks coffee, fabulous pool and hot tub, pool towels

the pool needs more sunlight to many big trees not enough sun

austin at reception and christian in the venetian bar were excellent

perfect beach club with pool, bar and restaurant

paid extra for a room overlooking the pool

the man behind the bar was complaining that he gave in his notice that he was leaving, but they asked him to

breakfast wasn t very good either morning

free wifi and tv with all the premium channel options included

loved all the amenities, the breakfast, the room was beautiful, the staff was very friendly and the location

the free wifi was useless

and the gym was just right & also clean

pools, laundry, location

the location was excellent, bounce was the laundry onsite. nice pools and gardens.

good quality wifi pleased our 14yr old

there are two salt water pool surrounded by palm trees

the perfect location close to the beach and restaurants, the friendly staff, and the free guest parking

rooftop pool and bar are nice

rooftop pool was a

pool looked nice but did not use

big room and my kids liked the space

rooms were very spacious and the roof top pool is gorgeous!

unfortunately the pool bar was not open during the week and closed by 5pm on the weekend

beautiful pool'

the rooms, the pool, the general decor, the staff

bar and restaurant were also very good

the pool table and ample seating stations makes the lobby the main attraction

the website also made it seem like there would be lots of different activities going on for the kids by the

most of the time we were there my husband or i went to the bar ourselves

kids 5 and under eat free

was lopsided and, for some reason, they placed us in a connecting room to a family with kids

multiple conferences and at the end of each day, they piled into the bar area and packed it andy were so loud

room service was better than a lot of other places

the lounge restaurant was excellent. the beach was awesome. the pool area was amazing.

enough lounger chairs near the pool

both fake possibly kids and could not find any hotel staff whatsoever to confirm whether or not there was a

really great bartender at the outside bar by the way

laundry room had a flood for three nights, couldn t get to room because hallway was flooded

free parking, wifi, hot tub and pool, great breakfast

too many kids/non-guests at the

parking is free

free parking was awesome

i was next-door to the laundry room and during the day it was extremely loud all the machines were going

also there was dirty laundry left in the hallway on the floor near the north end of the hallway

ac was very noisy, and i think the room was next to the laundry or something because about 9 pm, there was an

the delicous and copious breakfast the pleasant hotel lobby the friendly staff the facilities : laundry room,

laundry worked well

wifi was down for an entire day, phone in room could not be repaired

stuff for kids and adults

the view is beautiful from the first level where the bar is and patio to the beach

thing i found weird was down at the spa i tried to purchase a pair of sunglasses and they did not except cash,

amenities could be better.... gym, business center, etc...

the two front-of-house ladies on the breakfast shift were gracious and welcoming one was very young and the

we ate several times in both the pool bar & restaurant

the rooms were lovely, hotel standard flawless, the gym was great and had public as well as private trainer

was like a cloud, spa had every amenity possibly, the food was delicious, the service was unlike any i ve ever

breakfast was fabulous, coffee cake french toast with

the decor was good, and laundry onsite

clean our beds in 2 days out of the three we stayed, very short breakfast time, dirty and untidy laundry

our room was right next to the laundry .toom was not made up until late j the day.

the laundry room facility wasn't up to par. only one washer was working.

used room service trays left visible in hallway for

free laundry on the 3rd floor was a bonus

there with 12 teenage boys for a basketball tournament it was convenient to have more than one laundry room

laundry machine didn't work, but then the manager fixed it right away.

location in boca raton and offers many attractive amenities, such as pool, putting green, on-site laundry, and

comfy beds & great staff. pool area & gym nice. good for the price.

from the man talking to me in the laundry room to the lady that check me in the maid's that told which floor

having a kitchen and breakfast included

gym facilities not much

there was a kitchen with dishwasher, stove, full size fridge, and coffee/tea

we also loved the kitchen

it has a 24 hr fitness center and an onsite laundry machines

the laundry facility location and the dryers were not working correctly...clothes still damp

only one laundry room.

free parking and with lot of spots

the location. parking . the room was spacioux for 3 adults breakfast decent.

chair wasn't that comfortable. no smart tv. no laundry.

i wished there was another floor they could dipose their laundry or somewhere else they could stock and put

were several kids from a team that ran in the hallways until 12:45 a

the hotel said pet friendly, the outside area was littered with garbage , beer cans, lighters, cigarette butts

please and attentive staff, great tasting breakfast, many choices, very clean.

staff, facilities, laundry, pool, housekeeping was amazing

need a drain out front parking lot was a river.

free breakfast was a plus with the kids

the outside was a little unkept and there was garbage and trash in the parking lot.

great staff, the manager was amazing and the pool was fabulous

having on site laundry (2 each of separate good size washers and dryers) was a real bonus

mess outside loud and a lot of noise laundry area disgusting no sugar or cream in my room coffee has to be

the laundry room was not open in the building i was in

dryer was broken so i had to do laundry at my family & friends houses

someone took our laundry out of the dryer, but, we did leave it there (we forgot it)

not sure if it was from the laundry once i did laundry in the laundry room and returned, thats when it appeared

room was close to laundry room second floor could hear washer

no smart tv. fixed work table to tv. chair not that comfy. no laundry room. no treadmill.

the breakfast ws good. thought a place this size would have more than one laundry room.

the gym was equipped with free weights, a bench, and cardio equipment

i went to use the laundry and they were all hanging out with tons of kids

location and only wish laundry was working

the ice machine and laundry area is a trek if you stay in certain rooms

renovation was not advertised properly and the laundry services were not available during my stay, which has

laundry facility was out of order

great laundry facilities

laundry (self serve) and vending machine

great laundry room

the location, the restaurant, the coin laundry for guests, the pool and the gym.

convenience of having a laundry room, guest printer in the lobby and lots of parking near the entrance

location and gym

location, pool bar area and restaurant

, great staff , and the pool area is nice to be at very relaxing to be on the dock by the lake conveniently

than had to get out of it with my 2 kids 6 7 they were

wifi is bad

the bathroom was kind of small, no onsite laundry

ask for room service; the food is good

wrecked the spa like

gym suffiecient but as it is small i can see how it might get crowded at times

no room service at all had to beg for towels

take your laundry to front desk for collection and collect it from there

pool is very nice , it s also in a great location, restaurants and shops right there

couldn t understand the lady who checked us in. difficulty with elevator security and wifi.

excellent location, smoke free parking, lovely rooms

of the room, very clean and comfortable; ample parking; clean modern fitness center complete with cleaning wipes

the breakfast was a nice selection of food. the laundry machines were very helpful.

laundry services are quite expensive

was terrible, generally customer service nothing special, a lot of dirt everywhere, we ordered a laundry for 1

has a lot of amenities i have not seen at a hyatt place before like a roof top pool and a second bar area

open buffet was out of bagels and they arranged fot new ones feom the kitchen when i asked for

room service wasn t consistent as we were left without coffee and towels after cleaning

free airport shuttle was a plus

the shuttle buses are in great condition

the shuttle to get from the airport to the hotel is not easy to arrange

free shuttle to the airport which is only mins away

big rooms, nice bar/breakfast, nice gym

so we were really looking ti keep kids entertained, as it was cold out at this time and covid still exist

staying at the hotel would leave their dirty dishes by the ice machine instead of just calling room service or

new years eve they had free drinks at the bar 4-8pm.

nice breakfast + kids liked pool outside

to wash a few clothing items and laundry service was not available

location was very busy traffic wise & no guest laundry facility

there is no business center or laundry

i wish it had a play area for the kids and a laundry area

were no laundry facilities, so i had to drive down the road to a laundromat to wash my clothes

the room was exactly what we needed and my kids even commented on how

excellent breakfast and bar menus

just that bar closed at 10pm on a friday night

the pool was well maintained and clean, with late hours. staff were friendly and helpful.

bar downstairs has a nice feeling and the bartender is very social and taking good care

improve the room service and the system of ac and extractor from the bathroom

pool right next to major road so lots of road noise

hair on back of toilet tank, breakfast bar empty @ 9:30, blast supposed to be till 10.

location, quality, breakfast.

normal maintenance of its facilities: shower water flows on the ground without normal drainage; wifi went out

laundry

laundry facility is too small and requires $5 in quarters and our laundry was tossed onto a dryer

the pool are is very nice, but the pool itself was not cleaned during our stay

room service prices a little too expensive; 22% service charge not a gratuity

cooked to order breakfast and buffet as well as complimentary evening cocktails daily, clean pool, & a very

clean facilities, nice laundry, excellent exercise room, and perfect room

large clean room, plus there's a laundry room available to use

breakfast, laundry machines availability, quiet, friendly staff

self coin laundry, free parking, convenient to airport

power went out so i couldn't use elevator to bring up bags or use the gym which i wanted to use

access to laundry

hotel was very old fashioned,lack of security cameras,dryers in laundry facilities was broken,homeless people

hotel employee was nice at the airport location. laundry room was ok with good machine.

i didnt have time to go buy detergent and use the laundry machines on site

laundry room has old washers and dryers that do not dry clothes fully

not the usual holiday inn express. no guest laundry.

no laundry facility in house

to go shopping and upon returning i was greated i was shown were everything was how to get to the pool and how

nice pool area

convenient great parking friendly staff great breakfast nice pool could have been

the maid was helpful to let us do laundry when i asked

ambiance on quiet street with plenty parking available

it was storming so we didn t get to enjoy the grounds or the pool but it was very beautiful and meticulously

the parking is easy on lake avenue

stong wifi allows those who need to work take video calls

room had a slight odor may just be the laundry detergent they use

pet friendly hotel is ok

no room service which was not convenient for kids. furniture was uncomfortable. no microwave.

the ice machine didn t work the room service closed at 20

food from pool bar was below

greeting from stuff really good receptionist great food at the bar and restaurant dyson hair devises incredible

you had use of the bikes, the golf cart rides to beach or shopping and a hotel car that could drop you in town

champagne on arrival, motown night in the bar that night

you go during high season there might be very little pool beds and valet parking was 25 dollar per night, while

no mini bar or tea coffee facilities in my room

comfortable clean room, coin laundry, wonderful breakfast!

hotel staff very friendly and helpful and location was great and a very good breakfast

staff was amazing, the pool was beautiful and the breakfast was delicious

the breakfast was better than most places we stayed at

i had to pay $125 pet fee for an overnight stay with a 6 lb

very clean. easy parking. side door right at the elevator.

great room, excellent staffing, great pool, good breakfast, lots of choices

clean modern nice pool outdoor areas

employees were pleased with the breakfast.

self parking available

i good wifi. coffee maker and fridge in the room. close to the beach.

wifi was sketchy.

place to stay home from home all day snacks tea coffee soft drink water and nice breakfast

excellent breakfast and coffee selection in the lobby

the wifi on the first floor is weak and dropped out on several occasions

in the heart of palm beach - around the corner from le bar and a short walk to worth st - great pool and

the room, fitness hallways incredibly old, dingy and dated

it s super expensive and there is a huge mosquito issue in the outdoor spaces, restaurant, pool, courtyard

i had them decorated the room for a romantic night with my girlfriend with rose petals and i had dinner in the

room service was a little slow and not everything like coffee was on the menu

no airport shuttle due to covid and no open bar on site either.

little shuttle car around town

front desk was unaware of how to order room service

great location to restaurants, shops, bars and only about 10 minutes to palm beach island

we ate in the bar one evening and the food was absolutely superb with a great attendee will definitely stay

high floor away from elevator, put on ground floor across from laundry

wish i would had a chance to pay for the laundry with card because who owns $2 of quarters now

hospitality is outstanding (from checkin to the breakfast staff)

the pool water was too hot.

breakfast included was a good value

there is a fitness center and available laundry facilities

laundry room smelly and some machines don't work

need more variety at breakfast. laundry room needs more machines.

the laundry room being all the way down the end of the hall. :d

the laundry is just opposite

no room service.

had to use a hot spot to work because the wifi access kept asking me to join hilton honors

rooms were mediocre for the price paid, also was expecting there to be room service

the concierge team was amazing and so was the room service

oh and just sitting up at the roof top pool at night was so relaxing

i was surprised that my room had a whole kitchen and laundry setup

my room had a full kitchen and laundry machine which was so nice to have

had smoked salmon, good location and price, had nespresso machines in room and some have laundry features and

i really enjoyed the ability for an early check in

wifi wasn t working had to change the room in the middle of the night to get better connection

rooms were really big and well equipped with a kitchen and seated area , beds very comfortable

non-refundable pet fee of $125 is a bit absurd

fully equipped kitchen

pool facilities(no privacy ) 2)breakfast time on weekdays should be extended to 10am

our room (queen studio) was huge, very comfortable when traveling with a family and little kids

laundry survice is really horrible they lost my clothes and never returned them when they were

delicious. bar was slow with mimosas and bloody.

s run buy a bunch of young kids who don t know the hospitality business and what the word service means,

crowded pool.

valete, reception, doorman, room service, restaurant, bar overall experience was just great that includes clean

they have a nice laundry room $3 per token, weight room, and an outdoor pool

nicely decorated, laundry facility, excellent breakfast, floor design of room, spacious bathroom and kitchen

the parking, grounds and laundry were all welcomed

breakfast was awesome! the laundry was clean. the side door helped a lot

laundry, gym and biz center all in good working order

everything! the breakfast bar was absolutely amazing! the staff attended our every need .

breakfast at buffet was rather poor..

gym is amazing

room, very nice and attentive staff, gorgeous facility, amazing cocktails and crowd at the hotel bar and great

the food tasting times and the breakfast buffet.

i didn't like that breakfast wasn't available

space, great room, pool was nice

fact that since pets are allowed to stay, our room wreaked with the smell of pet urine

we arrived from our trip 2 hours early and the hotel wanted to charge us $22 for an early check in, luckily we

i liked late check out option of 1pm.

were dark and ours was behind the main laundry so a bit noisy

the swimming facility, a hotel nearby the outlets and the guest laundry available.

when i came back to the laundry, all my clothes were stolen

we used the laundry facilities to wash our clothes, but unfortunately, some guests had left their items there

there is onsite laundry and a beautiful pool, as well

before the storm and when i called down and asked to check out because of a bunch of teenage kids and a dog

the crew , the room service was excellent everything was so clean , the only thing was the fruit at the breakfast

i was a little worried pulling into the parking lot, but looks are deceiving.

outward appearance and lobby, ample parking, large comfy bed, good temperatures, modern tv, elevators, pool,

thing was clean and organized, they hasta a variety of breakfast foods and there pool and gym where really nice