laundry room and pool needed a good cleaning, everything else was perfect

if the pool was open. not much near but perfect for what we needed.

staff was excellent; breakfast was excellent

the wifi did not work period

with animals needed a better place to walk. parking places were really tight.

have a key for laundry room that you must take back after every entry or re-entry.

we did not try the breakfast because we forgot about it being included in stay

they enjoyed the pool and the breakfast options

the breakfast was good.

breakfast at mexican restaurant was great

we had a great room with a view of historic buildings outside, with guest parking safely located in the back

on street parking right in front of hotel, which is centrally located and within walking distance of several

a big light in the parking lot was out and it was really dark

there wasn t a phone in the room to call someone about the wifi password (i couldn t get the one they gave

appreciate the ease of parking close

good to have laundry on site

good at their job rooms were very nice had a nice pool the only thing missing was a jacuzzi the breakfast was

the room above us sounded like it was used as a gymnasium as there was noise constantly going on

too many kids in the pool.

hotel was great because it had a kitchen and breakfast and a pool

the breakfast that was included, was a packaged sandwich and coffee or oj.

the parking lot next door was full of semi's, and the hotel's parking lot seemed quite dismal

i didn t have a view of pool as stated when i booked a room but it was too chilly to swim anyway

great breakfast

the bed was comfortable. the staff was friendly. breakfast was great.

the laundry machines are updated to current technology, the laundry room itself is off in a dingy dark

pool was not open, laundry machines were out of order and no vending machines unless you bought from office

the ice machine on the lower level ran out of ice - the washing machine in the laundry room was out of order

it smelled someone like stale, dry laundry

smelled like mildew, the ac unit did not work, the drawers in the room were filled with dirty laundry, no phone

since there was one laundry room it would have been great to have a second washer and dryer

it was great to have an ice machine near by and the laundry room on the same floor i was on

was awesome on site laundry facility clean rooms spacious bathroom liked the fact that they had netflix on tv

pool wasn't as nice and clean as expected for the price and star rating

college kids very loud by the pool all night carla sanchez was very

friendly staff. laundry facilities on site. decent texmex place next door.

had a full breakfast and house keeping, plenty parking, clean rooms, friendly staff, no hot tub, though

area is too small, had to eat breakfast in a hurry due to other people needing seating

extremely nice staff, decent coffee, easy access, good parking lot, clean

outdoor pool

no gym, laundry, microwave, or fridge

no elevator or laundry room.

room was right by the housekeeping laundry room and the dryer ran all night and housekeeping started

the shower was very hot and i liked that i could bring my pet and we were downstairs with easy access to grassy

location, pet friendly, great curtains and beds.

i think the only issue the laundry was broken on my floor so i had to go to the 4th floor

know the breakfast buffet and gym were closed due to covid until we registered

etc) there were plenty of parking as well

pool was good for the kids, we didn't do breakfast

the hotel area was too crowded, not enough parking.

although i did not make use of the gym or laundry facility, they were a definite positive for the hotel

we appreciated there being a coin laundry and a gym

concern i had was the laundry room was on the 2nd floor

wifi was good

nothing really. glad they had cereal for my kids for breakfast but i wouldn’t recommend.

breakfast was great, and servers were extra nice.

gym is one small room with only one smith machine

the breakfast was good and the area was well kept with a lot of choices

front staff was very helpful for early check in

small outdoor pool with no indoor option or area to lounge outside.

laundry room was unacceptable because it smelled horrible

the laundry room was exactly as advertised (only one washing machine in operation though instead of the

no room service. was told 5 housekeeping called in sick

not get room service

was too firm for my liking, and the pet policy of a daily rate over the 1 time fee charged by other chains was

laundry

was allergic to the tide laundry soap so had to sleep in chair and buy new sheets to use because there was no

didn't like our room was across the worker's laundry room got woken up by the noisy carts and talking in front

kitchenette area was really nice and the free laundry area since we were there for a week

and convenience including the laundry and kitchen facilities and the cleanliness overall

dryer in the laundry room didn't work

i couldn t use the laundry as a guest left everything in the washer

they ran out of laundry detergent, so we had to just wash without soap

my kids had a great time meeting the payers

the rooms were clean and there was plenty of space for our family of 5 (3 kids, 6 and under)

the dryer was not working in guest laundry

in and as soon as we opened the door to our room it smelled bad like sweaty, dirty laundry, the entrance and

laundry facilities were unusable as machines broken down and needed repair

laundry room was not available

the kids running down the hall and screaming and not enough chairs and tables to eat at.i

i wouldn't allow my kids to swim in pool

pool was green and so we weren t able to use it

and hunt around for someone even after ringing the bell 2 times, over filled trash can by the pool was an eye

i had an amazing view, and there was plenty of parking

lots of kids running up and down the halls to all hours.

paying for laundry

modern hotel: good airco, usb power sockets, good wifi, good for a shorter stay.

bar and grill was a lifesaver

the bar for breakfast and cocktails.the water was hot and the perfect pressure.

not enough parking

we wish the pool was cleaned and the shower needed a better cleaning

lot of hotels have started to have the same breakfast in the morning and it's never that great

i thought the smaller pool would be a hot tub

spacious and clean. in the kitchen, it had plates and other kitchen wear needed.

felt it was a tad pricey but then now im thinking about it 150 for your own kitchen and huge fridge is not that

and they had a laundry room on the first floor

desk informed us of low staff in housekeeping and laundry for clean towels

the room was very big and the staff was great. also kids loved the pool.

disappointed in breakfast bar and staff never made eye contact. not friendly.

room was very nice and large with kitchen

management said vibration was from laundry machines

laundry did not work(although fixed the next day)

the parking lot could be lit a little bit better.

free breakfast, great water pressure comfy beds

nothing bad to say about this place, it has everything - pool, big jacuzzi, workout room, and business center

rooms were excelente ,very clear. staff was very nice and breakfast was great.

no eggs for breakfast

you can't change the size of the pool, but we expected something better since the hotel was super nice inside

the parking not enough

no breakfast when we went

close the door to the laundry work area. breakfast did not provide enough hot items.

does not smell like a fresh towel out of the laundry

no garbage bags or laundry bags in the room.

hard to get from hwy into parking lot

spacious room, nice linens, well equipped gym, breakfast options.

the hotel bar and kitchen were closed.

was under renovations, so gym not available

staff were very friendly at the reservation counter and bar area

staff could have been friendlier and it would have been nice if the bar was open to get a drink

excellent customer service, bar at the hotel, clean rooms and comfortable beds

room upstairs had kids running around late at night

staff, great breakfast, comfortable and clean rooms

didn't appreciate being on the 1st floor with kids running up & down the hall and slamming doors

clean, comfortable, great breakfast, good location!!!

we were also charged for wifi three times without being told

seems to always be closed bc of unknown reason and the laundry facilities are out of order for the past week

wifi room was very basic expensive relative to the quality no cleaning or even emptying garbage

the wifi was extremely slow.

the wifi was basically unusable

no breakfast during to covid.

weird smell throughout the lobby and hallways, & laundry room was messy.

a bit for the overall wonderful stay, but the laundry facility needs a serious upgrade.

nice breakfast, clean rooms

gym would be nice to use earlier than 7am

breakfast was a major disappointment

laundry facility though it didn't dry clothes

our room was across the staff laundry. when staff started their day early, it was noisy.

bathroom, fitness center, laundry area

a little bit of deicer in the parking lot would have been safer during the big storm.

parking lot with potholes

the laundry room was awesome to have

the fitness center and free laundry.

free use of laundry equipment.

it has very little grass for a pet location.

pet friendly, excellent staff

very smart reception, lovely staff, very good clean room with huge tv, excellent gym and laundry

it would be nice to have laundry facility.

pet friendly

breakfast was what i expected - eggs, sausage, potatoes, waffles, juice, toast, cereal, yogurt

landscaping could be better, pool area upgraded, room furniture upgraded

no breakfast as advertised, no laundry services available

smells like fresh laundry, i'm assuming due to the washer/dryer down the hall

she did the breakfast, cleaning, laundry,etc

but what made my stay even better were their laundry and business services, as well as breakfast being included

people were friendly and the taco truck that was in the parking lot was very good

a little short on the variety for the free breakfast. so never ate there.

the breakfast consisted of toast, cold cereal, muffin, fruit juices and coffee

kids enjoyed the pool

elevator and the pool were both down (not working) this could have been conveyed before booking

old rickity ac and 2 broken down vehicle s in parking lot

was 100 degrees when i got there, not very clean, no laundry bags for dirty clothes , when i asked for more

parking was slim ngs

the blow dryer in my room started smoking when i tried to turn it on

was prefect the breakfast the rooms the staff was courteous i would highly recommend this place to everyone

during wurstfest days, the parking was a bit congested near my room.

laundry was out of order, room cleaning wasn't good enough( we need to ask for it), breakfast is

we used the laundry facilities on the 1st floor

i think my room was next to the laundry

we were assuming it might have been from the laundry room but not quiet sure

great location with clean rooms. easy access and convenient parking.

the laundry room was a mess

said they would bring some up but after almost 40 min i went down to front desk and was taken to laundry room

there was a fridge and microwave in the room and wifi

roudy parking lot

lounge chair but pool was deteriorated the plastic was cracked and breaking