i liked the gym and the outdoor pool,

outside looks great, private parking lot.

parking lot was dark and busy, did bot felt secure

i liked the gym and the outdoor pool,

the pool was dirty the stairs of the pool was broken, they need to fix that too i notice

parking included (thought a bit tight to get in/out of), large king bed, ac, and good shower in the

very clean and spacious room, good breakfast, receptionist very friendly and helpful

wifi is not good, so if your work depends on it, i don't recommend it

not big parking!!!

breakfast was amazing

rooms do not have wifi access

location is good if getting by car, and parking was convenient

terrible wifi

it was very clean , secure parking . staff very nice . room a very generous size

wifi was practically inexistent in the room, only in the lobby ok

found the music at the pool too loud, i think the volume could be reduced, also i think the water should be

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

the pool was cold! lol it was off season and unseasonally cold. so no fault of the hotel

in the pool - not the hotel's fault

all was good. breakfast was okay.

was a little limited for parking spaces

the breakfast was delicious and someone served your meal and drinks

is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise

not enough space for parking

covered parking

our car didn t fit in the underground parking (aprox

wifi, wheelchair accessibility was great elevators and ramps throughout the hotel

location. free parking lobby

nice staff, clean, close to the city center. good wifi and tables to work at the reception

to haul up your luggage one flight of stairs because the elevator can t take you all the way to parking level

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

location, comfy, parking. a/c

reliable wifi

free wifi was very spotty and often did not work.

room, nice warm blanket, valet parking, walking distance to everything

wifi was a nightmare: although i had a choice of multiple networks being so near to reception none

friendly staff central location with good restaurants near in room safe good value for money a gym wifi excellent

also, booking description for gym is not quite accurate, it's good fitness centre, but no weights as stated

breakfast buffett location comfortable beds

the breakfast was

additionally, there were problems with the wifi, as well as thin walls between rooms

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac,

staff didn t explain that the property has a wifi network and each room has its own router with a network

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

wifi but it was ok.

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

they had no room service and the restaurant was shot down due to covid i believe.

wifi was a bit slow

breakfast was good, kind people clean place parking ok pet friendly is a good option

- garden and terrace - fast laundry service - breakfast bar - hot shower

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

my room was comfortable, the grounds beautiful, the breakfast delicious, and the wifi fast

parking lot in front of the hotel, my room was comfortable, clear, everything worked well, in a

strong wifi and a comfortable bed

it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

free continental breakfast

breakfast included (received more eggs then normally offered) - hot water immediately available -

i arrived early and was given a room

the food of the restaurant combined with the hotel is good and the room service is available and free

great breakfast, very nice rooms.

can't stay because no availability to get early room we sleep in the car with my kids and family then i want my

excellent breakfast. multiple choices. hot and fresh food.

the whole place and experience is excellent. delicious breakfast and good location

good wifi

very pretty boutique hotel, comfortable room, good breakfast.

crew (room service) stolen a friend's dress from one of the rooms and she asked for it and they didn't

pool, though change rooms seem to be getting updated

the pool had obviously not been cleaned for some time; the pump was not running and so the water was

the breakfast wasn't good, either

we had a great breakfast and it was a pleasant stay

i had to bag for my breakfast supposedly was not included

breakfast was also really good, i would book again the hotel capital o, thank you for the excelent

-booking says breakfast is included but it is an extra 140 pesos per person

the hotel offered a continental breakfast that was so average

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

free breakfast

able to offer salad in the evenings and having more extensive opening hours (before 9 am) at the pool (which

the wifi signal was very bad and not available in the junior suite.

there was no wifi, but they did not admit that for hours, they suggested i try harder to use the password

location and the pool

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

gym was lacking weights, equipment needs servicing

hotel has good location and good parking lot, also reception has good service

the wifi was not working in the room

the pool is closed, the air conditioning unit extremely noisy

the parking lot is dark and the floor does not help to carry the suitcases with wheels

was only one waiter in the bar on saturday night, but he was absolutely efficient, fast and very kind

easy parking. nice building, everything was clean. the room was very nice and we slept well.

the breakfast was maybe a little bit too simple.

good car parking and security.

cleanliness and staff courtesy. breakfast was great.

good wifi. just comfortable enough.

breakfast very basic

more than enough parking available