laundry on the 2nd floor

room keys did not work to gain access to the guest laundry room and we had to have a staff member escort us to

laundry room had sign to get change go to front desk, went to front desk and was told they don't

was told by a family member who does the laundry and cleaning services at hotels that burn marks are not from

the pool, laundry room, staff was nice.

the laundry was closed due to covid

parking, but i had to come late, it is probably better if you can get there at a normal hour

dunkin donuts and canes we re across the parking lot so it was convenient

hard to connect to wifi for apple.

nice quiet pool area!

finally decided to wash late at night and the laundry room locks at 10pm

they also were able to place me in a room right by the laundry area which was a huge plus for me

were doing a bit of construction and had limited parking, but the front desk attendant made sure to make our

free parking and safe

very clean, great location, ample parking.

the walls and floor cracks were very damaged and the laundry room was out of service

had no refrigerator, no microwave, no coffee maker, no laundry room, and no wi-fi

it said there s a laundry room so i went to try to do that

laundry was down.

laundry room has not worked

room closet did not provide a plastic laundry bag, and the blinds above the ac unit had some brown staining

wifi did not work at all

pool and some of the building areas were under construction

breakfast was okay, coffee not good at all

set back off the road for no traffic noise the pool parking

nice location, very clean, our kids loved swimming in the pool overall we had a really great stay

the overlooking of the golf course and swimming

main selling point was the connection to the golf course

great breakfast

spacious rooms and the pool area was really nice

comfortable bed. guest laundry.

breakfast was okay.

wish they could have cleaned out the pool daily was alot of debri floating in it.

parking, but they re renovating so not their fault

we did not eat breakfast

the only problem i had was the laundry

pool is lovely, rooms are sparkling clean and cool

breakfast was delicious and good variety

the kids loved the pool and the hostess was super friendly as well

location was perfect, with easy access to the freeway, and the parking lot had ample room to park our penske

excellent breakfast, quiet n clean, nice laundry n gym

i loved the breakfast!

paid parking

shower and the soaps breakfast was good

breakfast buffet was delicious

having a laundry room was a bonus

the pool, laundry and atrium were pleasing

into this property since it was first built and it s clearly obvious when you drive up into the parking lot

cleanliness, check-in, free breakfast, free parking, free wi-fi, & location!

the room breakfast and location

maybe extend the pool hours from 10-12 for adults only

super clean, comfortable. nice staff!! breakfast was not bad at all! pool was warm n fun

friendly personnel, great breakfast.

they had their hands full with soccer kids but they handled it like pros

easy in and out off the freeway and nice, lighted parking lot

we also had a laundry just next to us, so it was very convenient for washing our wet clothes (from the river,

the breakfast was supper good , and clean area

i was charged for pet stay and didn t have pets

spacious suite, nice pool, friendly employees!

overall stay was ok except unknown pet fee of $50 per night. no one told us this

newer. nice amenities. loved being able to do laundry. good parking

another laundry room on another floor would be helpful

laundry room filthy, was told cleaning people not paid to fully clean your room while you are

pool and gym

the breakfast was better than most hotels.

suit size, exceptionally clean, clean guest laundry facility, friendly staff, 24 hr reception, free parking,

breakfast

breakfast was good and room had a lot of space.

the staff were kind enough to put my kids stuffys on the bed after they made them

great staff, great breakfast, room was beautiful

the room size was great but not for the value, and the gym is good.

parking. really no other stand-out qualities.

hot breakfast indoor pool

i liked whirlpool, swimming pool,morning breakfast is 1st class!

my son loved the indoor pool. i loved it was pet friendly.

the laundry area at hotel was filthy and could use a good cleaning with machines and the room in

sheets smelled bad and lastly there was a homeless man asleep in the laundry room and it smelled like

we wanted to do our laundry the two washers were full of clothes and no one there to put them in the dryer

they kept the breakfast stocked, even when folks came in late, which i appreciate

the pool was nice and clean and even though it s so hot outside it wasn t bad with the shade they

very clean and very respectful employees breakfast is awesome to be from a hotel

could hear other s conversations, parking area messy, tiny halls.

the lady who took care of the breakfast area, was extremely nice and helpful

noise when in pool, and they need to lose the citrus body products that smell like floor

i also felt it was very safe in the hotel and parking lot

had to do a load of laundry while there and the laundry facilities were kind of run down

room was so clean but the elevator smelled bad the restrooms clean the hallways smell bad and laundry a outside

stairs up to laundry room broken and rusted

asked for an extra plastic laundry bag, they didnt have any

then a pick up by a guest n his laundry'

indoor pool and breakfast was really good

easy access to the hotel parking is free and you will always find a spot the bed was so comfy like a cloud

breakfast was awesome

there were super bright parking lot lights that were right outside our window, and the blackout curtains had

4 kids we came for a graduation on base

also they have a great laundry area

to get downtown and they have a nice pool and activitied for kids

i liked that it had a small kitchen in the room.

breakfast bar was fine as it is. staff was great. very friendly.

location to airport and downtown is ideal, with free shuttle to surrounding attractions

located right by the airport with a wonderful shuttle service that picked us up where we returned our rental

gym and pool and convenience of location

the gym had grose bugs in it

the room was a bit small. i didn t know we had to request room service

gym and pool and convenience of location

after the phone call he handed me laundry bags and told me i had to bag them

i appreciated the airport shuttle service

the door was really squeaky and wifi was not complimentary unless you signed up for an email list

the negative reviews about the shuttle service are true

shuttle service was on point and the gentleman was extremely courteous

saw large cockroach on the wall, gym closed, laundry inoperable.

really think they need to get a new laundry room

pool sparkling and cool

wifi doesn t work for any game system night shift front desk worker don t have good

pool hours

the gym had just about everything that i needed

the shuttle driver was texting while driving

it was very close to the airport and offered a complimentary shuttle.

breakfast was amazing, staff was friendly and everything was very clean

our primary reason for selecting this property was the availability of an airport shuttle

check in, breakfast was delicious, great idea to let us do laundry with a washer and dryer, bed was comfortable

no laundry or vending

was good friendly staff swimming pool was definitely a plus and it was pet friendly

they charge a $75 fee for pets

the pool was clean and wonderful

people hanging out in the laundry room, yelling back and fourth running and fighting

the cats in laundry room, in front office area where check-in and by entrance door to office

office lady and laundry person very friendly

said no smoking but it was still pretty heavy of cigarette smell it s definitely not the hilton but you

smelled like someone's butt, the carpet was old and stained, the bedside light didn't work, the wifi didn't work

the outdoor pool is perfect for kids, and the laundry facilities make it easy to keep everyone's clothes clean

through the lobby, and i'm not really sure what they were but i hope that it wasn't extra laundry or something

shout out to you tasha that works laundry shout out to miss janet at the front desk a special shout out to the

we loved the outdoor pool and the laundry facilities were very handy

i found the bed surprisingly comfortable and appreciated amenities like the pool and daily breakfast

the only reason that i even asked was because i had put a load of laundry not realizing the dryer took 60min

we washed our own sheets in the hotel laundry room

the hallways were dirty, some dirty laundry in the hotel

the laundry services we great too

close to airport and shuttle service

a business center, an outdoor pool, and laundry facilities were all available for free

i didn t like that they sent us to their other property next door to purchase laundry detergent instead of

it includes full-service laundry and daily housekeeping

is the lady that cleaned the rooms on the first floor, she also did the laundry

be more to offer tamara williams the house keeper was very helpful and the laundry room attendant renae wright

i also liked that there was a laundry facility in the motel for guest

laundry room was dirty with, used paper, old rags, trash over flowing in the can and the machines

breakfast was minimal.

i was made to put a deposit of $50 for having my pet because there was no

parking lot security lacking....trash pickup needs more attention.

the gym was on point, and having laundry facilities was a total game-changer for my long trip

in the spa & wellness center at this hotel was pure serenity

outdoor pool was refreshing, and the wifi included allowed me to stay connected

if you re fine with a quick munch for breakfast, they offer small food items like pastries, cereal, yogurt,

trip to the spa at this hotel was pure bliss

cheap laundry facilities in-house

had to pay for laundry service usually is free at other home2suites

for a family of 5 it was spacious, enough plugs for electronics course, and loved the little kitchen

staff did all they could to make up the fact that the pool was down for a couple hours

pool was not open cause of covid

i wish the front desk or laundry room had a coin dispenser, the desk clerk was able to exchange a single roll

the rooms were surface clean, need a thorough clean. laundry facilities were very expensive!

the laundry facilities are adequate but expensive and no coin dispenser or credit card payment is

staff specially the breakfast lady very kind and helpful everything very clean security outside and great save

the pool wasn't that clean and there weren't any towels for the pool.

very clean, nice staff, laundry area, and indoor pool. bed was extremely comfortable.

it was 65 and that’s too cold for kids

room service and ppl at the pool can be heard in the rooms

it was 65 and that s too cold for kids

room service and ppl at the pool can be heard in the rooms

when i booked the night no one mentioned pool n laundry out of service and place under construction

the indoor pool at the hotel is not heated

really nice hotel and indoor pool.

pool and gym at hotel were good

access to gym/spa/pool across the street

comfortable bed, nice shower, free laundry room, and great customer service.

water park for kids

i liked the water park and fast checkin and out as well as valet

great golf destination, great food comfortable beds

room service was

laundry facilities not working properly, treadmill not working, public bathroom out of order, bad

facility did not have soap to be able to buy for laundry

the other 35 was kept so they can do laundry

i asked for extra bath towels was told they were not ready and laundry staff was working on it

laundry equipment did not work properly

fest laundry should be card operated rather than quarters, inconvenient

systems were down so staff was unable to check us in whoch also meant no wifi

kids loved the pool and jacuzzi along with the breakfast

found the hotel so relaxing with on site bar and restaurant with great food choices evening free drink reception

one thing to mention stated they had room service which was one of the reasons i book this hotel

had to use laundry facility & was given complementary detergent

the atm was out of order and the change dispenser in the laundry room was out of order as well making it very

it offered all of the ammentities you would need, breakfast, laundry, pool,

not enough places to sit at breakfast

great breakfast

it was so convenient to have a laundry facility available

the full sized kitchen was very nice and having a couch was also convenient.

large clean room with a great free breakfast.

location. no complimentary shuttle to area mall / restaurants.

pet-friendly

called front desk, was informed that it was the hotel laundry upstairs from my room

also, this is the first place i've stayed at where the laundry room didn't take coins so, while not major, it

laundry machines (flooding issue)

i went there to do my laundry, i can tell the walls were still being repainted and the carpet is still old and

washers and dryers in laundry room are old and outdated and not enough

large room, great staff, snacks offered every day from 5:30 pm to 7 pm, guest laundry had everything we needed

room was 253 right underneath the laundry room, dryer kept making a knocking noise to early in the morning

in laundry took forever to dry not just in time but took about $7 to dry off 4 pairs of shorts socks

limited laundry capabilities for a hotel of this size.

also liked the laundry facilities

i used the guest laundry room and there was only 1 washer and 1 dryer, i had to wait until another guest was

is always so nice here me and the kids love love lovw the eggs

downside is the breakfast was not yet back to their normal gourmet layout

the only complaint would be that the indoor pool was freezing when my kids went to swim in it.

great staff . very friendly with the kids.

i had to wait while they were doing laundry for some

the pool water was incredibly cold, so much that my kids could not use it

she arranged for the shuttle driver to lead me to the rental return and he brought me back to the hotel the

the pool was closed. my kiddos really had their heart set on swimming.

fault, but the people next door were extremely loud, i could hear every word they said, screaming kids and

cheap with the towels either and gave more than enough i was able to wash my own clothes in the laundry room

pool was out of order our entire stay, along with the laundry room

just the fact they don't have laundry bag in the room. other than that all were great.

guest laundry was out of service so i had to go to a laundry mat

i had to wash laundry & the machines only took quarters

i especially appreciated the laundry facilities as we are on a road trip

nice gym. laundry kitchen

i did like that they had coin laundry on site

how everything was included a sofa and mini kitchen

i did not like reconnecting to the wifi every few days.

spacious and you have all what you need here restaurant, laundry and star bucks down the street

it was annoying that they didn't have a change machine for the laundry so i had to go all the way to the front

called deck they said it was laundry room and they d stop it immediately which they did

liked the convenience of the room, i loved all the amenities the laundry room really came in handy to me

our room was near of the laundry, the noise was not really good

it was dirty laundry that was too heavy for me to lift so i left it beside my vehicle

hotel had a smelled horrible and me and my kids got sick and also the parking is horrible and limited and they

no free wifi when it said it was free

the free wifi since out tv had no remote or cable

non smoking room but cigarette ashes were everywhere and trash can

to throw our own trash , and had to go to front when needed towels was told to put them in the laundry room

there were 6 dryers in the laundry room and 4 were out of order

cost of laundry facilities which were included with the room rate during our last stay (2019) are no longer

the laundry room had only two dryers working

expesive. and not so clean. it smells like having a pet with us. we found pets toys in there.

everyone was told that breakfast was over at 930am after they were told it was until 10

suppose to have queen beds in two rooms but they were king beds so we had to go buy air bed for kids to sleep

super friendly staff, great variety of breakfast & super clean facility.

pool water was too cold to enjoy. hot tub was not working.

thin walls, could hear next door loud guests with kids early in the morning and others out in the hallways

washing machines in guest laundry room are not as good as the one in your house

value for money clean al lot of perks, such as laundry, free drinks and shuttle amazing staff

us all of our amenities without even asking she told us where the swimming pool was where the laundry was and

desk was giving us attitudes and we told them we didn't want to stay there especially with 3 kids all under the

wifi was difficult to connect to-kept kicking me off!